Suite question.

Hey all, We leave a week from today on Freedom! I am so excited!

I thought that I had researched everything since it has been a few years since we have been on a RCI ship, but I keep reading things that differ so I thought that I would reach out to all of you for your expert knowledge.

What are all the perks that we get being a Grand Suite? RCI’s website is not that east to navigate and some of the info is just flat wrong!

Does anyone have a list of the current suite perks?

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Hello! Here are the perks for the Suites on RCCL. Please note, some of these perks are class/ship dependent:

-Priority check-in

-Personalized attention throughout the cruise with complimentary Concierge Club service on select ships

-Reserved prime seating in the main theater for entertainment shows, where available

-Priority tender tickets on select cruises. (Tender service is provided when smaller vessels are necessary to reach shore in locations without docking ports large enough for cruise ships.)

-VIP pool deck seating, where available

-Full breakfast, lunch and dinner dining room menus available for in-room dining

-Private breakfast and lunch seating in specialty restaurants on Voyager and Freedom Class ships

-Complimentary luggage valet service

-Luxury spa bathrobes for use onboard

-Complimentary pressing service on formal night

-Priority departure with exclusive suite (excluding Junior Suites)

-Departure lounge featuring continental breakfast

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Hello! Here are the perks for the Suites on RCCL. Please note, some of these perks are class/ship dependent:

 

-Priority check-in

-Personalized attention throughout the cruise with complimentary Concierge Club service on select ships

-Reserved prime seating in the main theater for entertainment shows, where available

-Priority tender tickets on select cruises. (Tender service is provided when smaller vessels are necessary to reach shore in locations without docking ports large enough for cruise ships.)

-VIP pool deck seating, where available

-Full breakfast, lunch and dinner dining room menus available for in-room dining

-Private breakfast and lunch seating in specialty restaurants on Voyager and Freedom Class ships

-Complimentary luggage valet service

-Luxury spa bathrobes for use onboard

-Complimentary pressing service on formal night

-Priority departure with exclusive suite (excluding Junior Suites)

-Departure lounge featuring continental breakfast

 

 

 

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Thanks for the quick reply! Someone posted that they got Free Voom being in a Grand Suite. Does anyone know if this is correct? Also is there a fee for the private seating in the specialty dining restaurants for breakfast or lunch?

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It depends on what ship you are on. Freedom is a no, I think. We're on Anthem soon, and that is a yes.

Personally I find it real confusing.

Thanks for the quick reply! Someone posted that they got Free Voom being in a Grand Suite. Does anyone know if this is correct? Also is there a fee for the private seating in the specialty dining restaurants for breakfast or lunch?

 

 

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It depends on what ship you are on. Freedom is a no, I think. We're on Anthem soon, and that is a yes.

 

 

 

Personally I find it real confusing.

Agreed, and I think that the perks should be uniform fleet wide!!

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Agreed, and I think that the perks should be uniform fleet wide!!

 

Especially perks like internet, which could be enabled fleet wide with little effort. That being said, we have a GS on the Anthem coming up and it was considerably more expensive than our GS on the Freedom, which was for a longer cruise.

The email we received from the Suite Concierge on Explorer about two weeks before we boarded in Oct is attached below. In advance, we asked to have the mini fridge emptied, requested two additional firm pillows and two sets of extra towels, and asked him to make specialty reservations for us on formal nights (I prepurchesed two 3 dinner packages for each of us.) Eventhing was taken care of.

Not mentioned in the email was an embarkation day suite lunch in the Viking Crown Lounge. It wasn’t an amazing lunch, but the lounge was closed to non suite/nonpinnacle quests so it was a fantastic place to wait for cabins to open up. The was also a suite/pinnacle dinner one night that was done wonderfully well. Ours was a 22 day cruise so YMMV.

My name is ... your Concierge onboard. I am available to assist you with any special requests you may have throughout your cruise holiday. My hours in the Concierge Lounge, Deck 9 midship are daily from 8:00 am to 11:30 am and for your complimentary cocktail hours from 4:30pm to 8:00pm.

As a special VIP guest you are offered exclusive amenities and services not available to other guests onboard Explorer of the Seas. For your convenience, here is a brief summary of those services:

• Use of the Concierge Lounge, located on Deck 9 midship.
  
• Complimentary fruit plate and Evian Water (glass bottle) on Boarding Day.
  
• Luxury Spa Bathrobes for onboard use.
  
• Upgraded bathroom amenities.
  
• In-room coffee maker with complimentary coffee.
  
• Complimentary Pressing on the first formal night (available for the attire you will wear on the first formal night).
  
• Continental breakfast served daily in the Concierge Lounge, Deck 9 aft from 7:00 am to 10:00 am.
  
• Hors d’ oeuvres, petit fours and complimentary bar setup served in the Concierge Lounge on deck 9 aft every evening, before and after dinner from 4:30pm to 8:00pm.
  
• Daily menus displayed and assistance for pre-ordering your dinner wine.(Concierge Lounge, Deck 9 aft).
  
• Full Dining Room room-service privilege (available when Dining Room is open , dial 8762 for priority).
  
• Priority reservations for our specialty restaurant, sports activities, shore excursions, Salon and Spa appointments (depending on time, availability), etc...
  
• Priority tender tickets on select itineraries (contact your concierge, on select itineraries).
  
• DVD's and Games for Play Station 3 for your use while onboard.
  (Can be borrowed during the Concierge hours i .e 8:00 am to 11:30 am - 4:30pm to 8:00pm)
  
• Limited VIP lounge chair set-up near the pool bar area between decks 11 & 12.(On First Come - First Serve basis, seats cannot be reserved).
  
• Priority Port & Shopping advice.
  
• Business services such as faxes, copies, printing of boarding passes etc..
  
• Priority departure , including an exclusive departure lounge featuring continental breakfast
  
• Limited VIP seats for production shows and ice spectacular shows. (Please show Cruise Director’s staffs your Gold colored Sea Pass card at the entrance 20 minutes prior to the show)or see your Concierge for more information.(On First Come - First Serve basis, seats cannot be reserved) Please note that 10 minutes prior to the start of the shows, reserved seating will be opened up for walk-in guests.
  

Suite guest’s exclusive breakfast will be served at Chop's Grill Restaurant from 7:30 am to 9:30 am during port days and 8:00 am to 10:00 am during days at sea. Also during lunch time at the Windjammer Market Place, meal can be also enjoyed inside the Chop's Grill Restaurant dining area using the main entrance of the restaurant. (Please see your service personnel for directions).

The Concierge Lounge is a private area accessible on a 24-hour basis, with your GOLD Colored Sea Pass card. The Concierge Lounge has been designated a smoke-free area. We respectfully request that guests observe a Smart Casual attire when visiting the lounge (no swim or pool attire is allowed, footwear is required at all times). To ensure all our guests are able to enjoy this exclusive lounge we require that all guests 20 years and younger must be well behaved and accompanied by a parent or guardian at all times.

We love GS suites , you may not get suite lunch, but did not care for last one we had, had a suite dinner once with officers which was great it not always the same. Breakfast on most ships seems to have moved from chops to Giovanni’s , love the pool seating and also reserved seats for shows, one show that can be crowded is the ice show which gets repeated and should not be missed. We also like the DVD player and we bring our favorite dvds with us. Also like getting escorted off ship at disembarkation.

Free drinks and appetizers in the concierge lounge from 5PM to 8:30 PM. Or from 4:30 to 8 PM. Depends on dinning times on your ship.

You also get room service with no charge. And an expanded breakfast menu for room service. We also got a suite breakfast service in Giovani's. Same menu, but just suite guests and a lot of servers.

We were in a GS on Grandeur in August. For tenders and port arrivals, we met outside the concierge lounge, and the concierge took us down on an elevator he had locked out for his use, right down, then head of the line to get off the ship.

For disembarkation, same deal, but we went down to deck 1 (others were using deck 4), and out to a special line to immigration. So 9 minutes from Deck 11 to luggage in the car.

I am on your sailing. I emailed the concierge to ask about suite benefits. The letter you will get in your room showing the benefits is here (ignore the Ben & Jerry’s one)

https://boards.cruisecritic.com/showthread.php?p=54473344

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I am on your sailing. I emailed the concierge to ask about suite benefits. The letter you will get in your room showing the benefits is here (ignore the Ben & Jerry’s one)

https://boards.cruisecritic.com/showthread.php?p=54473344

 

 

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Thank you so much!!! I don’t know why RCI makes it so hard to get this information prior to sailing!

But this does raise another question. One of the perks listed says “Reservations in specialty restaurants.” Does this mean they are included (meaning price included) for those in a GS?

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Thank you so much!!! I don’t know why RCI makes it so hard to get this information prior to sailing!

 

But this does raise another question. One of the perks listed says “Reservations in specialty restaurants.” Does this mean they are included (meaning price included) for those in a GS?

 

 

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No they are not included, but the Concierge will help you make reservations at the specialty restaurants instead of calling or going to the restaurants to book.

That’s what I thought but decided to ask anyway!!! Thanks again!

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One thing of note for the OP: above there is a post above with a list of suite amenities for Explorer and it mentions the CL is on deck 9 - on Freedom, it's on deck 10 mid-ship. Also, unless it's been moved and transformed to a Suite Lounge (ala Liberty), the CL on Freedom is rather small and almost cave-like (IMO).

One thing of note for the OP: above there is a post above with a list of suite amenities for Explorer and it mentions the CL is on deck 9 - on Freedom, it's on deck 10 mid-ship. Also, unless it's been moved and transformed to a Suite Lounge (ala Liberty), the CL on Freedom is rather small and almost cave-like (IMO).

Thanks!

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