mariner Posted December 24, 2012 #151 Share Posted December 24, 2012 I know of one very public disembarkment on Seabourn. I have many friends (officers) and it happens on HAL. They don't make a big deal about it. Perhaps they should. But the Dutch tend to be a discrete bunch. Link to comment Share on other sites More sharing options...
cruz chic Posted December 24, 2012 #152 Share Posted December 24, 2012 <snip> It's easy to blame the concierge, who gets paid less than the steward. and you know that how? So people should only do a proper job if they are paid well:rolleyes:? Where are those straws to grasp........ Link to comment Share on other sites More sharing options...
mariner Posted December 24, 2012 #153 Share Posted December 24, 2012 The Yum-Yum guy makes even more than the steward. I know this because I ask. The poster appeared to want a fall guy. Someone told me it was ok, bugt then the staff captain sent a terse note. I believe several posts ago it became clear. The companion was less than capable. Criticize the food, the service, the ship, the ports and the entertainment. But don't criticize HAL about the boat drill. Link to comment Share on other sites More sharing options...
CowPrincess Posted December 24, 2012 #154 Share Posted December 24, 2012 >SNIP< It's easy to blame the concierge, who gets paid less than the steward. And yet you just stated that HAL trains them that way. I don't see anyone blaming concierges. If there is BLAME it should be assigned to the entity/organization that does the training. (BTW how do you know what they get paid?) Link to comment Share on other sites More sharing options...
mariner Posted December 24, 2012 #155 Share Posted December 24, 2012 Like I said, I ask. And as I said before, the staff captain upheld HAL's policy. Link to comment Share on other sites More sharing options...
cruz chic Posted December 24, 2012 #156 Share Posted December 24, 2012 Good comeback....not! Did they come out and tell you exactly how much they make? Here I thought it was bad form to speak about this. Clearly HAL did a poor job in this situation (and likely others) and just because you deny it that doesn't make it not true. Link to comment Share on other sites More sharing options...
mariner Posted December 24, 2012 #157 Share Posted December 24, 2012 Ask a question, get an answer. It's an American thing. And no, I don't believe HAL did a poor job of this. There are too many cases of the passenger showing less than prudent judgment IMO. Trying to place blame elsewhere doesn't seem defensable. Link to comment Share on other sites More sharing options...
sail7seas Posted December 24, 2012 #158 Share Posted December 24, 2012 mariner Ask a question, get an answer. It's an American thing. And no, I don't believe HAL did a poor job of this. There are too many cases of the passenger showing less than prudent judgment IMO. Trying to place blame elsewhere doesn't seem defensable. That seems to be the societal weakness these days and not limited to just U.S.A. Never take the blame for something yourself..... always find someone else to blame. :rolleyes: Prudent judgment...... not so smart to travel against doctor's orders. Would insurance pay if a claim was submitted? Link to comment Share on other sites More sharing options...
cruz chic Posted December 24, 2012 #159 Share Posted December 24, 2012 <snip>Never take the blame for something yourself..... always find someone else to blame. :rolleyes: I think you just found a new corporate statement for HAL. Hal does many things well. Following their own policies isn't one of them. Link to comment Share on other sites More sharing options...
mariner Posted December 24, 2012 #160 Share Posted December 24, 2012 It's an interesting question about insurance. But the doctor's order would have been enough to collect on trip cancellation insurance. Link to comment Share on other sites More sharing options...
sail7seas Posted December 24, 2012 #161 Share Posted December 24, 2012 It's an interesting question about insurance. But the doctor's order would have been enough to collect on trip cancellation insurance. Yes, certainly. If a doctor tells a traveler they are not cleared for travel, insurance kicks in. That's just about an automatic 'send a claim form - get a check situation'. I do wonder though if they would pay for an accident/illness while away if the doctor denied approval to travel? Link to comment Share on other sites More sharing options...
mariner Posted December 24, 2012 #162 Share Posted December 24, 2012 I'm sure there's a line in the coverage that says no. Certainly might be considered fraudulent. It dawns on me. Pre-existing condition subject to claim denial. Link to comment Share on other sites More sharing options...
DizzyDallasDi Posted December 24, 2012 #163 Share Posted December 24, 2012 Think about this. Whether you're given a bye or not on attending the safety drill is going to be immaterial in the event of a real emergency. Sure, HAL says that if you've informed them you need assistance getting to your lifeboat they'll provide it, it's unrealistic to think your "assigned assistant" will be able to find you unless you're in your stateroom. An emergency can happen at any time. What if you're on a deck enjoying the sun, in a bar, in the casino, etc.? After the "abandon ship" announcement, you may be able to grab the attention of one of the harried crew and tell them you need help, but I wouldn't bet a dime they'd send someone back for you. Sad but true. It boils down to personal responsibility, as posted previously. Then again, if you're willing to assume the risk of traveling in a severely disabled condition and understand the help you need may not be provided, go for it. :) Link to comment Share on other sites More sharing options...
taxmantoo Posted December 24, 2012 #164 Share Posted December 24, 2012 Not a medical practioner by any means, but I do have a very difficult time even imagining how a person with a "broken back" could even get on the ship in the first place. I can however imagine that the ship's medical staff, upon hearing of anyone on the ship with such an afflication, would make immediate arrangements for them to be taken off the ship at the next port and transported to a treatment facility. Link to comment Share on other sites More sharing options...
boaterette Posted December 24, 2012 #165 Share Posted December 24, 2012 One question I have is what happens if there is a real emergency and you are way below deck? Who would take you up top if the elevators aren't working? Link to comment Share on other sites More sharing options...
GeriatricNurse Posted December 24, 2012 #166 Share Posted December 24, 2012 .... just like the dress code ;) Rats-----you took the words right out of my mouth and beat me to it. :D I will be looking forward to wearing smart casual clothes, (collared shirt/dress slacks) on all formal nights, only dining in either the Lido or Canaletto & being in all public areas about the ship, except for the MDR/PG during the (formal) evenings on my upcoming 20 day cruise! ;) Link to comment Share on other sites More sharing options...
Wakepatrol Posted December 24, 2012 #167 Share Posted December 24, 2012 I will be looking forward to wearing smart casual clothes, (collared shirt/dress slacks) on all formal nights, only dining in either the Lido or Canaletto & being in all public areas about the ship, except for the MDR/PG during the (formal) evenings on my upcoming 20 day cruise! ;) You are one hifalutin cruiser Link to comment Share on other sites More sharing options...
Not-My-Real-Name Posted December 24, 2012 #168 Share Posted December 24, 2012 As an example, once hubby thanked an one of the crew who wa polishing omething for doing a great job in what he and others did to keep all of us, the guests, happy and thankful, that young man looked back at my hubby and gave him a look as if to say *What the Hades else do you expect? Weare the best and you are nothing to me." WOW, quite the presumption of what the crew member was thinking. Link to comment Share on other sites More sharing options...
peaches from georgia Posted December 24, 2012 #169 Share Posted December 24, 2012 Crew member probably didn't even understand English. Link to comment Share on other sites More sharing options...
Markanddonna Posted December 24, 2012 #170 Share Posted December 24, 2012 All I can say is "wow". I have to admit to never sailing on a Holland ship, although I will be shortly. I think some people may have some exceptional expectations and demands/requests and a cruise ship is not meant to meet them. The passenger was in no shape to sail according to her own doctor and still smokes even though she requires oxygen. The passenger slams the captain who needs to look our for all the people on the ship and then titles the posting as the ship's atmosphere as snooty. The type of care this passenger expects usually costs about $365 a day and it is called assisted living. Link to comment Share on other sites More sharing options...
Christine Frances Posted December 24, 2012 #171 Share Posted December 24, 2012 I have never sailed HAL but have been doing some research for relatives (one being disabled and confined to a wheelchair). Is this "lip" which Joanie had difficulty with in a public area? Is there any other public places which are not accessible for the disabled? Are these impediments on all HAL ships? My relative would have no problem with elevators or any normal activities on a ship but would not expect his wife to have to bodily get him over a "lip" especially when going to a muster station. Thank you:). Link to comment Share on other sites More sharing options...
startwin Posted December 24, 2012 #172 Share Posted December 24, 2012 I have never sailed HAL but have been doing some research for relatives (one being disabled and confined to a wheelchair). Is this "lip" which Joanie had difficulty with in a public area? Is there any other public places which are not accessible for the disabled? Are these impediments on all HAL ships? My relative would have no problem with elevators or any normal activities on a ship but would not expect his wife to have to bodily get him over a "lip" especially when going to a muster station. Thank you:). I've not had a problem with getting my DH in his wheelchair over the riser, as long as you turn around and pull the chair backwards. But maybe others have more experience on different ships. Link to comment Share on other sites More sharing options...
sail7seas Posted December 24, 2012 #173 Share Posted December 24, 2012 I've not had a problem with getting my DH in his wheelchair over the riser, as long as you turn around and pull the chair backwards. But maybe others have more experience on different ships. It is not something about which I have needed to be concerned, though I fully realilze that can change at any time,,,,, But I seem to recall there is a small, wooden ramp placed at the doors to the Lower Promenade which would provide the necessary assist to get a wheel chair through the doors. I can picture it so clearly but am not sure if it is there all the time as in permanently installed or if it is removeable and only placed there at certain times, such as life boat drill. Perhaps it is not on all the doors but only forward or aft? I am so sure I can picture it in my mind. Anyone else? Link to comment Share on other sites More sharing options...
mamaofami Posted December 24, 2012 #174 Share Posted December 24, 2012 I recall an incline at the doors to the promenade deck, but those doors are very heavy to open. Link to comment Share on other sites More sharing options...
sail7seas Posted December 24, 2012 #175 Share Posted December 24, 2012 I recall an incline at the doors to the promenade deck, but those doors are very heavy to open. Thank you, Carol. The weight of the doors is not an issue at life boat drill. They are open and remain so during and after the drill until all who are leaving have done so. There is plenty of crew around at life boat drill to assist with any closed door should one fail to have been opened. Link to comment Share on other sites More sharing options...
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