tukogirl Posted January 16, 2021 #1 Share Posted January 16, 2021 After many princess and RC cruises, we decided to try Celebrity. We booked last January and I accidentally booked a non-refundable cruise. Completely my fault for not inspecting the website better. We paid the $500 deposit last year. That cruise in April was just cancelled by Celebrity. I know if I had cancelled I would have to take the FCC. But because they cancelled will I get a refund instead? Link to comment Share on other sites More sharing options...
upwarduk Posted January 16, 2021 #2 Share Posted January 16, 2021 They have to refund you. Go to the website, where you will see a link in the letter informing you of the cancellation. There will be a link which you can press, to speed up the refund process. Good luck. Link to comment Share on other sites More sharing options...
ipeeinthepool Posted January 16, 2021 #3 Share Posted January 16, 2021 (edited) Before the latest round of cancellations, many people were getting their refunds within a week. Good Luck Edited January 16, 2021 by ipeeinthepool Link to comment Share on other sites More sharing options...
Rare Miaminice Posted January 16, 2021 #4 Share Posted January 16, 2021 (edited) 3 hours ago, tukogirl said: After many princess and RC cruises, we decided to try Celebrity. We booked last January and I accidentally booked a non-refundable cruise. Completely my fault for not inspecting the website better. We paid the $500 deposit last year. That cruise in April was just cancelled by Celebrity. I know if I had cancelled I would have to take the FCC. But because they cancelled will I get a refund instead? You will be given the choice of a 100 % refund or 125 % FCC. If you choose the 125% FCC you can still change your mind until a certain date or before the FCC is applied to a booking. If you choose the refund don’t expect that to be a swift affair. It can take months. Edited January 16, 2021 by Miaminice Link to comment Share on other sites More sharing options...
davekathy Posted January 16, 2021 #5 Share Posted January 16, 2021 7 hours ago, tukogirl said: After many princess and RC cruises, we decided to try Celebrity. We booked last January and I accidentally booked a non-refundable cruise. Completely my fault for not inspecting the website better. We paid the $500 deposit last year. That cruise in April was just cancelled by Celebrity. I know if I had cancelled I would have to take the FCC. But because they cancelled will I get a refund instead? Take the cash refund. 1 Link to comment Share on other sites More sharing options...
phoenix_dream Posted January 16, 2021 #6 Share Posted January 16, 2021 You didn't ask for input on whether you should take the refund or not, so unlike others I won't presume to know your situation and won't offer it. Just be advised that what will automatically be applied is the FCC. If you want the refund you need to actively request it as the poster above said. 1 Link to comment Share on other sites More sharing options...
39august Posted January 16, 2021 #7 Share Posted January 16, 2021 We got our refunded deposit from a cruise X cancelled last month in about 4 weeks. Link to comment Share on other sites More sharing options...
tukogirl Posted January 16, 2021 Author #8 Share Posted January 16, 2021 Thanks to everyone! I will go to the website now and look for the cancellation notice link. Link to comment Share on other sites More sharing options...
wrk2cruise Posted January 16, 2021 #9 Share Posted January 16, 2021 The link should be in the letter you received about the cancellation. Link to comment Share on other sites More sharing options...
LGW59 Posted January 16, 2021 #10 Share Posted January 16, 2021 12 hours ago, tukogirl said: After many princess and RC cruises, we decided to try Celebrity. We booked last January and I accidentally booked a non-refundable cruise. Completely my fault for not inspecting the website better. We paid the $500 deposit last year. That cruise in April was just cancelled by Celebrity. I know if I had cancelled I would have to take the FCC. But because they cancelled will I get a refund instead? Because they cancelled, you can request a refund, but YOU have to initiate it, they won't do it automatically. I don't know your personal situation but I would def take the refund. Link to comment Share on other sites More sharing options...
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