Traveltime50 Posted April 24, 2022 #176 Share Posted April 24, 2022 I am currently on an 18 day Hawaii cruise which gets back to Vancouver on April 28. Already did arrivecan and got my receipt but have now tested positive (quarantine is a whole new miserable experience!). Does anyone know if I would need to update arrivecan somehow with my positive status or is that not part of this app (I am Canadian). Link to comment Share on other sites More sharing options...
Rare broberts Posted April 24, 2022 #177 Share Posted April 24, 2022 From https://www.canada.ca/en/public-health/services/publications/diseases-conditions/entering-leaving-canada-cruise-ship-covid-19.html "If you test positive while on your cruise, and the cruise ends in Canada, you will need to complete your isolation in Canada as organized and paid for by the operator." 1 Link to comment Share on other sites More sharing options...
Fouremco Posted April 24, 2022 #178 Share Posted April 24, 2022 Yes, you need to update your ArriveCAN submission: Updating your information If you haven't entered Canada yet If you've already submitted your information and have an ArriveCAN receipt, start over in ArriveCAN. ArriveCAN will clear your previous information. While the changes announced on Friday indicate that vaccinated travellers will no longer have to submit a quarantine plan effective tomorrow, I don't know how that will play out for anyone who is testing positive. I'd suggest that you determine from the ship's staff what arrangements they are making for your quarantine ashore, a requirement imposed on them by the GOC regulations, just in case you need to submit the information. Finally, with the changes being made to the requirements, a new version of ArriveCAN (v.2.28) will be released tomorrow. Make sure that you have the latest version before submitting your revised information. I that hope you get well quickly! Link to comment Share on other sites More sharing options...
Traveltime50 Posted April 24, 2022 #179 Share Posted April 24, 2022 Thanks for the replies. I appreciate it. Getting any info from on board staff is frustrating as they either don’t know or aren’t willing to say. Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted April 24, 2022 #180 Share Posted April 24, 2022 23 minutes ago, Traveltime50 said: Thanks for the replies. I appreciate it. Getting any info from on board staff is frustrating as they either don’t know or aren’t willing to say. Wow, sorry to hear you’re in quarantine with covid. I hope it’s not with Princess. There are some pretty unhappy stories over on that board. Link to comment Share on other sites More sharing options...
Traveltime50 Posted April 24, 2022 #181 Share Posted April 24, 2022 On Holland America. 1 Link to comment Share on other sites More sharing options...
Rare HappyInVan Posted April 25, 2022 #182 Share Posted April 25, 2022 10 hours ago, Traveltime50 said: I am currently on an 18 day Hawaii cruise which gets back to Vancouver on April 28. Already did arrivecan and got my receipt but have now tested positive (quarantine is a whole new miserable experience!). Does anyone know if I would need to update arrivecan somehow with my positive status or is that not part of this app (I am Canadian). Sorry to hear that. You're on the Koningsdam. I don't think you need to update ArrivCan. The ship will inform Public Health Canada, and arrange your isolation hotel. PH Canada will contact you! https://www.canada.ca/en/public-health/services/publications/diseases-conditions/entering-leaving-canada-cruise-ship-covid-19.html https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/quarantine-isolate-home.html Link to comment Share on other sites More sharing options...
Munday Posted April 25, 2022 #183 Share Posted April 25, 2022 Wondering if somebody has a best guess to these questions? We are Canadians on a B2B leaving Vancouver, sailing to Alaska, arriving in Seattle, then Seattle roundtrip on the second week. ArriveCAN asks date of embarkation and also date of arrival. Is the date of arrival referring to the date we arrive home back in Canada after our cruise or perhaps our port stop in Victoria the day before Seattle on the second week? Should I maybe enter both weeks separately in ArriveCAN? Thanks in advance Link to comment Share on other sites More sharing options...
Fouremco Posted April 25, 2022 #184 Share Posted April 25, 2022 10 hours ago, HappyInVan said: Sorry to hear that. You're on the Koningsdam. I don't think you need to update ArrivCan. The ship will inform Public Health Canada, and arrange your isolation hotel. PH Canada will contact you! https://www.canada.ca/en/public-health/services/publications/diseases-conditions/entering-leaving-canada-cruise-ship-covid-19.html https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/quarantine-isolate-home.html Both passengers and ships have responsibilities under the Canadian regs, and while I agree that the ship is required to inform PHC, that doesn't eliminate the OP's responsibility to provide an updated ArriveCAN submission per the instructions I included in post #178 and can be found here: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/arrivecan/help.html#a3 Link to comment Share on other sites More sharing options...
Rare HappyInVan Posted April 25, 2022 #185 Share Posted April 25, 2022 (edited) 16 minutes ago, Fouremco said: Both passengers and ships have responsibilities under the Canadian regs, and while I agree that the ship is required to inform PHC, that doesn't eliminate the OP's responsibility to provide an updated ArriveCAN submission per the instructions I included in post #178 and can be found here: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/arrivecan/help.html#a3 The relevant page is here... https://covid-contact-details.canada.ca/en/ Unclear if you need to inform PHAC of your quarantine location; since the app no longer asks for Q plan for the vaccinated. Personally, I would wait for Public Health to contact me, and ask the person many questions. Or, unless I receive specific instructions on the ship! Edited April 25, 2022 by HappyInVan Link to comment Share on other sites More sharing options...
Fouremco Posted April 25, 2022 #186 Share Posted April 25, 2022 1 minute ago, HappyInVan said: The relevant page is here... https://covid-contact-details.canada.ca/en/ Unclear if you need to inform PHAC of your quarantine location; since the app no longer asks for Q plan for the vaccinated. Personally, I would wait for Public Health to contact me, and ask the person many questions. We'll just have to agree to disagree. I would be proactive and provide the update following the instructions on the ArriveCAN webpage, and recommend that the OP do so as well. Link to comment Share on other sites More sharing options...
ozziebound Posted April 25, 2022 #187 Share Posted April 25, 2022 Still(!) confused about the (possible) requirement to fill out arrivecan before boarding a vessel in canada (vancouver). I live here so I'm not entering canda, I'm just getting on a cruise ship here, but the transport canada website seems to suggest arrivecan is required. I'm looking at the first few pages of the app, and... Primary reason for entering canada? I can choose discretionary/optional travel, but again, i'm not entering candad How are you entering? I can choose entry by marine, but actually it's exit by marine! then country of original departure will be canda and date of embarkation is cruise start date, but then port of entry doesn't make sense 'cause this 4 night cruise goes to ketchikan and then ends in seattle! silly? not necessary? anyone really know? adam Link to comment Share on other sites More sharing options...
Rare HappyInVan Posted April 25, 2022 #188 Share Posted April 25, 2022 27 minutes ago, ozziebound said: silly? not necessary? anyone really know? adam Its fine. They're just doing surveillance. The current ArrivCan is miles better than the old version from last year. Link to comment Share on other sites More sharing options...
ByThePond Posted April 25, 2022 #189 Share Posted April 25, 2022 49 minutes ago, ozziebound said: Still(!) confused about the (possible) requirement to fill out arrivecan before boarding a vessel in canada (vancouver). I live here so I'm not entering canda, I'm just getting on a cruise ship here, but the transport canada website seems to suggest arrivecan is required. I'm looking at the first few pages of the app, and... Primary reason for entering canada? I can choose discretionary/optional travel, but again, i'm not entering candad How are you entering? I can choose entry by marine, but actually it's exit by marine! then country of original departure will be canda and date of embarkation is cruise start date, but then port of entry doesn't make sense 'cause this 4 night cruise goes to ketchikan and then ends in seattle! silly? not necessary? anyone really know? adam Unless the cruise ship is staying entirely in Canadian waters, then you are leaving Canada and then returning to Canada - thus ArriveCAN. 1 Link to comment Share on other sites More sharing options...
Rare broberts Posted April 25, 2022 #190 Share Posted April 25, 2022 1 hour ago, ozziebound said: Still(!) confused about the (possible) requirement to fill out arrivecan before boarding a vessel in canada (vancouver). I live here so I'm not entering canda, I'm just getting on a cruise ship here, but the transport canada website seems to suggest arrivecan is required. I'm looking at the first few pages of the app, and... Primary reason for entering canada? I can choose discretionary/optional travel, but again, i'm not entering candad How are you entering? I can choose entry by marine, but actually it's exit by marine! then country of original departure will be canda and date of embarkation is cruise start date, but then port of entry doesn't make sense 'cause this 4 night cruise goes to ketchikan and then ends in seattle! silly? not necessary? anyone really know? adam Would the reason for entry not be "Canadian citizen or other with right of entry"? After, (I know it makes no sense), entering a port of entry, and indicating you are on a cruise ship you are asked if the voyage terminates in Canada, say no. Just use the port of embarkation as the port of arrival. It will work. Out of curiosity, does the itinerary not traverse Canadian waters sailing from Ketchikan to Seattle? Link to comment Share on other sites More sharing options...
Fouremco Posted April 25, 2022 #191 Share Posted April 25, 2022 2 hours ago, ByThePond said: Unless the cruise ship is staying entirely in Canadian waters, then you are leaving Canada and then returning to Canada - thus ArriveCAN. Not in all cases. Lots of cruises on both coasts sail from Canada but terminate elsewhere. Vancouver-Hawaii and Montreal-Boston for example. Link to comment Share on other sites More sharing options...
Bronx12 Posted April 25, 2022 #192 Share Posted April 25, 2022 32 minutes ago, Fouremco said: Not in all cases. Lots of cruises on both coasts sail from Canada but terminate elsewhere. Vancouver-Hawaii and Montreal-Boston for example. Can you answer this question: We are flying from Nova Scotia to Vancouver, going on Serenade of The Seas to Alaska, round trip, I know we need to fill out Arrivecan returning from our cruise, do we need to fill out Arrivecan before we get on the ship Thanks 🙂 Link to comment Share on other sites More sharing options...
Rare broberts Posted April 25, 2022 #193 Share Posted April 25, 2022 (edited) 46 minutes ago, Bronx12 said: Can you answer this question: We are flying from Nova Scotia to Vancouver, going on Serenade of The Seas to Alaska, round trip, I know we need to fill out Arrivecan returning from our cruise, do we need to fill out Arrivecan before we get on the ship Thanks 🙂 The ArriveCAN submission required to board the ship is in fact the one used debarking at the end of the cruise. It's analogous to completing ArriveCAN before boarding a flight to Canada. See https://www.canada.ca/en/public-health/services/publications/diseases-conditions/entering-leaving-canada-cruise-ship-covid-19.html Edited April 25, 2022 by broberts 1 Link to comment Share on other sites More sharing options...
Fouremco Posted April 25, 2022 #194 Share Posted April 25, 2022 As @broberts says, yes, you'll need to make your ArriveCAN submission prior to embarking. Enjoy your cruise! 2 1 Link to comment Share on other sites More sharing options...
Traveltime50 Posted April 26, 2022 #195 Share Posted April 26, 2022 Just wanted to pop back in to say that I didn’t need to update my arrivecan submission due to my positive Covid testing. A kind Holland America customer service manager took my arrivecan receipt number and reported my positive case for me as well as confirmed because they did this for me I didn’t need to update the app. 2 2 Link to comment Share on other sites More sharing options...
Rare HappyInVan Posted April 26, 2022 #196 Share Posted April 26, 2022 On 4/25/2022 at 8:40 AM, Fouremco said: We'll just have to agree to disagree. I would be proactive and provide the update following the instructions on the ArriveCAN webpage, and recommend that the OP do so as well. Here's something interesting. Looks like we will have to report directly to PHAC regardless of whether the cruise ship reports your case. To alert them that you are going into isolation, where, and that you have arrived... "Report Report your arrival at your place of isolation within 48 hours in ArriveCAN or at 1-833-641-0343. Monitor Monitor for symptoms throughout your isolation period. If you receive a positive COVID-19 test result on your on arrival or day 8 test, you must: report within 24 hours to the Public Health Agency of Canada by calling 1-833-641-0343 the official will provide you with additional details and instructions" isolate yourself for an additional 10 days, even if your province or territory has a shorter isolation period" https://www.canada.ca/en/public-health/services/publications/diseases-conditions/travellers-with-symptoms-return-canada.html 1 Link to comment Share on other sites More sharing options...
Rare HappyInVan Posted April 26, 2022 #197 Share Posted April 26, 2022 18 hours ago, Traveltime50 said: Just wanted to pop back in to say that I didn’t need to update my arrivecan submission due to my positive Covid testing. A kind Holland America customer service manager took my arrivecan receipt number and reported my positive case for me as well as confirmed because they did this for me I didn’t need to update the app. Looks like you will still need to confirm that you arrived at your Q hotel. See Post 176 above. You will get a reminder. Do let us know know how its going? All the best! Link to comment Share on other sites More sharing options...
ozziebound Posted April 27, 2022 #198 Share Posted April 27, 2022 Yes hope quarantine isn't too difficult for you! Anyone know what the US rules are for quarantine? We're on a sailing for just four night next week (wednesday to sunday) - starts in Vancouver and ends in Seattle. For people who test positive during the cruise, will princess put them up in a hotel in seattle? And for how long? Canada gov website says this: Canadians: To avoid being fined $5,000 per traveller (plus surcharges), wait to enter Canada at least 10 calendar days after your positive molecular test result. If travelling by air, you’ll be denied boarding. Counting starts the day following the day of testing. for example, if your positive COVID-19 molecular test was taken on January 1, then January 11 would be the first day you could use it January 11 would be the earliest scheduled departure date of your flight to Canada, or the first day you could use it to enter Canada by land or water Link to comment Share on other sites More sharing options...
Rare HappyInVan Posted April 27, 2022 #199 Share Posted April 27, 2022 6 hours ago, ozziebound said: For people who test positive during the cruise, will princess put them up in a hotel in seattle? And for how long? Just follow the instructions. Link to comment Share on other sites More sharing options...
NCTribeFan Posted April 28, 2022 #200 Share Posted April 28, 2022 Right, so I've read through this entire thread and appreciate all the helpful info. Here's my scenario - I fly from Raleigh to Seattle on 5/31 and spend the night there. I take HAL's transportation on 6/1 to Vancouver and board Zuiderdam. Since I enter Canada via land, how do I know what to put as my "highway port of entry?" Will that be Douglas? I haven't even tried to figure out any testing and the timing involved for that. Things could change in the next month. I'm also doing a B2B. My original plan was to disembark on turnaround day and explore Vancouver, but it seems like that may be a lot of time and effort. If I don't get off the ship that day, do I need to submit anything? I fly home from Vancouver (through Seattle) and booked a late afternoon flight, so maybe I'll book some sort of tour to get in some sightseeing. I'll check on the Vancouver port of call board to see if there are any recommendations. Thanks! Link to comment Share on other sites More sharing options...
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