pisces223 Posted April 6, 2022 #1 Share Posted April 6, 2022 Received this email from Chilkoot today (4/6/22): "We have just learned today that White Pass & Yukon Route Railroad has made the decision to cancel all Fraser and Bennett train departures for the 2022 season. We are terrible disappointed in not being able to offer a train portion for our tours this summer. We are reaching out to our guests over the next several days to give other options. We will be offering our bus only tours listed below for your reference. We are also offering full refunds. If interested in one of our bus tours, we will be providing partial refunds for the difference. 😞 White Pass Summit Excursion (By bus only) Duration: 2.5 Hours Departure: 8:30AM Cost: $49.00 Adult $39.00 Child (12 & Under) Itinerary: Skagway to White Pass Summit with photo stops all along the way, fully narrated and entertaining, gold rush history with amusing Alaska stories Discover the Yukon Adventure (By bus only) Duration: 6.5 Hours Departure: 9:30AM Cost: $110.00 Adult $75.00 Child (12 & Under) Lunch Included: BBQ chicken, baked potato, coleslaw, dinner roll, cake doughnuts, coffee, tea, water Admission to the Yukon Wildlife Museum and Husky Puppy Camp also included Itinerary: Skagway/White Pass Summit/Carcross/Emerald Lake and return to Skagway with many photo stops along the way, fully narrated and entertaining, gold rush history with amusing Alaska stories." Any thoughts from the CC Crowd? TIA! Link to comment Share on other sites More sharing options...
Rare Alphen Posted April 6, 2022 #2 Share Posted April 6, 2022 (edited) 19 minutes ago, pisces223 said: Received this email from Chilkoot today (4/6/22): "We have just learned today that White Pass & Yukon Route Railroad has made the decision to cancel all Fraser and Bennett train departures for the 2022 season. We are terrible disappointed in not being able to offer a train portion for our tours this summer. We are reaching out to our guests over the next several days to give other options. We will be offering our bus only tours listed below for your reference. We are also offering full refunds. If interested in one of our bus tours, we will be providing partial refunds for the difference. 😞 White Pass Summit Excursion (By bus only) Duration: 2.5 Hours Departure: 8:30AM Cost: $49.00 Adult $39.00 Child (12 & Under) Itinerary: Skagway to White Pass Summit with photo stops all along the way, fully narrated and entertaining, gold rush history with amusing Alaska stories Discover the Yukon Adventure (By bus only) Duration: 6.5 Hours Departure: 9:30AM Cost: $110.00 Adult $75.00 Child (12 & Under) Lunch Included: BBQ chicken, baked potato, coleslaw, dinner roll, cake doughnuts, coffee, tea, water Admission to the Yukon Wildlife Museum and Husky Puppy Camp also included Itinerary: Skagway/White Pass Summit/Carcross/Emerald Lake and return to Skagway with many photo stops along the way, fully narrated and entertaining, gold rush history with amusing Alaska stories." Any thoughts from the CC Crowd? TIA! This in contradiction to the official WPYR communication, if you follow the discussion on The WPYR is offering roundtrip railroad trips from Skagway for 2022, no bus trips are listed from Skagway! https://wpyr.com/excursions/product/summit-excursion/ Edited April 6, 2022 by Alphen Link to comment Share on other sites More sharing options...
JT1962 Posted April 6, 2022 #3 Share Posted April 6, 2022 Chilkoot Tours is offering bus tours only to the summit or into the Yukon. They are not able to offer the train / bus combination tours. White Pass & Yukon are offering roundtrip train excursions to the summit. If you want to do the train and bus tour, and are in Skagway for an extended amount of time, it might be possible to schedule separate tours on the train and through Chilkoot tours on the bus. Link to comment Share on other sites More sharing options...
Rare Alphen Posted April 6, 2022 #4 Share Posted April 6, 2022 4 minutes ago, JT1962 said: Chilkoot Tours is offering bus tours only to the summit or into the Yukon. They are not able to offer the train / bus combination tours. White Pass & Yukon are offering roundtrip train excursions to the summit. If you want to do the train and bus tour, and are in Skagway for an extended amount of time, it might be possible to schedule separate tours on the train and through Chilkoot tours on the bus. Thanks, we cancelled our planned HAL tour and now booked alternative tours, to stay ahead of the crowd that may jump on what is left available. Link to comment Share on other sites More sharing options...
sunsetme Posted April 6, 2022 #5 Share Posted April 6, 2022 Is it still possible to self drive to Carcross? Link to comment Share on other sites More sharing options...
pisces223 Posted April 7, 2022 Author #6 Share Posted April 7, 2022 Is there actually more than one train that makes this trip? How can one company cancel all train trips, yet a different company continues to run them? I'm just a little confused and am wondering if I should do it through the Celebrity shore excursions. Chilkoot had a 6-hour tour, but Celebrity's is only 2.5 hours. Link to comment Share on other sites More sharing options...
PJB3 Posted April 7, 2022 #7 Share Posted April 7, 2022 I emailed Chilkoot to change my trip in Sept and they quickly reimbursed me the difference and scheduled me for the bus only trip. Great service!! 1 Link to comment Share on other sites More sharing options...
kona_wahine Posted April 7, 2022 #8 Share Posted April 7, 2022 55 minutes ago, pisces223 said: Is there actually more than one train that makes this trip? How can one company cancel all train trips, yet a different company continues to run them? I'm just a little confused and am wondering if I should do it through the Celebrity shore excursions. Chilkoot had a 6-hour tour, but Celebrity's is only 2.5 hours. From what I understand, the train that runs only in the US is still ok, which is much shorter. The problem was the train that passed into Canada. That is not happening. I called and cancelled my NCL and booked directly through the white pass site. It was quite a bit cheaper, we just have to walk 1/2 mile to the depot. No biggie. Link to comment Share on other sites More sharing options...
JT1962 Posted April 7, 2022 #9 Share Posted April 7, 2022 56 minutes ago, pisces223 said: Is there actually more than one train that makes this trip? How can one company cancel all train trips, yet a different company continues to run them? I'm just a little confused and am wondering if I should do it through the Celebrity shore excursions. Chilkoot had a 6-hour tour, but Celebrity's is only 2.5 hours. There is one company that runs the trains - the White Pass & Yukon Route Railway. Other companies, including the cruise lines, contract with them to sell tours on the trains. You can sometimes get the train ride only cheaper by booking directly. This year, only the roundtrip train trips to the summit will be offered. Other companies, such as Chilkoot, are offering bus trips into Canada. Link to comment Share on other sites More sharing options...
Gramma of Boys Posted April 7, 2022 #10 Share Posted April 7, 2022 My husband and I are booked for the "Yukon Expedition & White Pass Scenic Railway" excursion through Princess. We've gotten no notification about the tour and it's still showing up as an available excursion on the PCL web site. Is Princess just not caught up on this? 1 Link to comment Share on other sites More sharing options...
katrina915 Posted April 7, 2022 #11 Share Posted April 7, 2022 Thanks for posting. I am booked with Chilkoot for Bennett train for August and didn't get an email. I was wondering how I was going to handle complying with giving Canada vaccination info in an app within 72 hours of arriving when I will be on cruise. I had booked a back up excursion with the cruiseline to Haines. I wonder if our excursions in Victoria will be cancelled. Link to comment Share on other sites More sharing options...
mrsturkelton Posted April 7, 2022 #12 Share Posted April 7, 2022 (edited) 3 hours ago, Gramma of Boys said: My husband and I are booked for the "Yukon Expedition & White Pass Scenic Railway" excursion through Princess. We've gotten no notification about the tour and it's still showing up as an available excursion on the PCL web site. Is Princess just not caught up on this? My husband and I are booked for the same excursion but with Norwegian. I called them yesterday after finding out the news and they weren't aware of anything yet. They said chances are they are trying to negotiate a different stop for people to board but I'm not aware of another stop in the US for us to board. Is there a stop at the Summit? They did say if they aren't able to negotiate a different option then the excursion would be canceled and to give it a couple of weeks. I don't want to wait that long and risk other excursions filling up. Now we don't go until June 19th so we've got some time but I'm a big planner and this really threw a wrench in my plans! Edited April 7, 2022 by mrsturkelton Link to comment Share on other sites More sharing options...
odie1024 Posted April 7, 2022 #13 Share Posted April 7, 2022 3 hours ago, Gramma of Boys said: My husband and I are booked for the "Yukon Expedition & White Pass Scenic Railway" excursion through Princess. We've gotten no notification about the tour and it's still showing up as an available excursion on the PCL web site. Is Princess just not caught up on this? We also have this booked for our June cruise with Princess. I wonder when Princess will contact us. We had done the train in Sept. 2019 but had not gone all the way up and was looking forward to this. Now to figure out another excursion along with everyone else. Link to comment Share on other sites More sharing options...
Gramma of Boys Posted April 7, 2022 #14 Share Posted April 7, 2022 57 minutes ago, odie1024 said: We also have this booked for our June cruise with Princess. I wonder when Princess will contact us. We had done the train in Sept. 2019 but had not gone all the way up and was looking forward to this. Now to figure out another excursion along with everyone else. We are in the same situation as you are. We did just the train trip on a prior cruise (enjoyed it a lot) and thought the rest sounded like a nice addition. We cruise from June 4th to the 11th, so not a huge rush, but not a lot of time either if we have to make a change. Link to comment Share on other sites More sharing options...
odie1024 Posted April 7, 2022 #15 Share Posted April 7, 2022 23 minutes ago, Gramma of Boys said: We cruise from June 4th to the 11th, so not a huge rush, but not a lot of time either if we have to make a change. We start our land piece in Fairbanks on the June 10th and board the Royal Princess on the 18th. Link to comment Share on other sites More sharing options...
Sandyrella Posted April 7, 2022 #16 Share Posted April 7, 2022 7 hours ago, pisces223 said: Is there actually more than one train that makes this trip? How can one company cancel all train trips, yet a different company continues to run them? I'm just a little confused and am wondering if I should do it through the Celebrity shore excursions. Chilkoot had a 6-hour tour, but Celebrity's is only 2.5 hours. Along with the two tours in the original post, Chilkoot also as a roundtrip train option as per the email I received today: White Pass Summit Train and City Tour (City Bus Tour and Round-Trip Train)Duration: 3.75 HoursDepartures: 7:45am, 11:45amCost: $159.00 Adult $79.00 Child (12 & Under)Itinerary: Skagway City Tour, fully narrated and entertaining, gold rush history, board the train for a 40-mile round trip train journey with full narration and beautiful scenery along the White Pass Summit Link to comment Share on other sites More sharing options...
JT1962 Posted April 7, 2022 #17 Share Posted April 7, 2022 For those booked with Chilkoot Charters, they said they are working to contact everyone affected, with those booked earliest taking priority. I was scheduled on May 5 and got an updated booking today for the new tour I chose and notice of a refund for the difference in price. If you are booked later in the year, it may take them a few days (weeks) to contact everyone, but they said they are working on it. I am sure the cruise lines will contact those affected as well and may be working through the same process by notifying those cruising in the next 2 months first. Link to comment Share on other sites More sharing options...
jerseygirl629 Posted April 8, 2022 #18 Share Posted April 8, 2022 This is so sad. We are having such awful luck with our Alaska excursions 😞 We are on the Ovation in August and unfortunately the new tours Chilkoot is offering don’t align with our itinerary (we dock at 11am and are in port until 8pm). Unsure what to do now. Feeling defeated as we have been unable to book the excursions we want in Ketchikan either. Link to comment Share on other sites More sharing options...
JT1962 Posted April 8, 2022 #19 Share Posted April 8, 2022 2 minutes ago, jerseygirl629 said: This is so sad. We are having such awful luck with our Alaska excursions 😞 We are on the Ovation in August and unfortunately the new tours Chilkoot is offering don’t align with our itinerary (we dock at 11am and are in port until 8pm). Unsure what to do now. Feeling defeated as we have been unable to book the excursions we want in Ketchikan either. The White Pass & Yukon train is still well worth doing the roundtrip to the summit, especially if you have not done it before. You should have plenty of time for that and still time to explore downtown Skagway. If you are not interested in the train, see if an excursion to the Kroschel Wildlife Center in Haines is offered. It requires riding the ferry to / from Haines, so I would book through the ship. It is an interesting and unique experience. Link to comment Share on other sites More sharing options...
jerseygirl629 Posted April 8, 2022 #20 Share Posted April 8, 2022 13 minutes ago, JT1962 said: The White Pass & Yukon train is still well worth doing the roundtrip to the summit, especially if you have not done it before. You should have plenty of time for that and still time to explore downtown Skagway. If you are not interested in the train, see if an excursion to the Kroschel Wildlife Center in Haines is offered. It requires riding the ferry to / from Haines, so I would book through the ship. It is an interesting and unique experience. We are definitely interested in the train. RCL currently doesn’t have the option to book available, presumably because they’re offering it to passengers who booked the CAN trips to this one. Worried if we don’t book anything we will get shut out. if we book through WPYR directly, how do we get to the train from the cruise port? Link to comment Share on other sites More sharing options...
JT1962 Posted April 8, 2022 #21 Share Posted April 8, 2022 32 minutes ago, jerseygirl629 said: if we book through WPYR directly, how do we get to the train from the cruise port? If you book directly, you may have to walk up to 1/2 mile or less to the station vs getting on one of the cars closer to the ship that are reserved for ship excursions. Link to comment Share on other sites More sharing options...
jerseygirl629 Posted April 8, 2022 #22 Share Posted April 8, 2022 22 minutes ago, JT1962 said: If you book directly, you may have to walk up to 1/2 mile or less to the station vs getting on one of the cars closer to the ship that are reserved for ship excursions. Hmm ok. Thanks 🙂 It doesn't seem to matter anymore though, as they are apparently now sold out on the WPYR site too 😞 Link to comment Share on other sites More sharing options...
don't-use-real-name Posted April 8, 2022 #23 Share Posted April 8, 2022 The Summit trains should still board at the docks next to the cruise ships. The Fraser train/bus tours are the ones that require a walk and check-in at the Depot. A bus then takes you further up the tracks to a siding where your train is waiting. In any event need assistance ask find out about the golf cart shuttles There are three train sets moving to the Summit at one time - one from the Cruise ship pier - either ore dock or railroad dock then we followed in our Fraser tour train and then the last train set followed us up the grade to the Summit. At mile 11 (Bridal Veil) we could see the first train ahead and then pass that point could see the third train behind us. When we reached the Summit the first train was waiting for us to pass to Fraser and the last train to arrive on the siding so it can start back to Skagway. As noted this year the Fraser train/bus tours DO NOT OPERATE - bus only ! Link to comment Share on other sites More sharing options...
Wavesprite Posted April 8, 2022 #24 Share Posted April 8, 2022 On 4/6/2022 at 2:43 PM, sunsetme said: Is it still possible to self drive to Carcross? If you are fully vaccinated there is no testing for travel into Canada. You just need to be registered on the ArriveCAN app. Link to comment Share on other sites More sharing options...
Kitty Ellas Mom Posted April 8, 2022 #25 Share Posted April 8, 2022 I'm uncertain whether I should keep my excursion booked through Princess or cancel it. There is no doubt that it is one of the ones affected. I'm thinking maybe I should go ahead and cancel and instead book only the train, going up to the White Pass, as that is the main thing I want to do. I'm worried the train will sell out. Is that a reasonable worry? Right now all tickets seem to be unsold, on the Princess website, and the day I'm in port is also available directly through the train. Link to comment Share on other sites More sharing options...
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