Celebrity App won't show second cruise

[Jimmy 1]

Is it just me? I've tried on both android and ios woth 2 different logins and our second cruise won't load..just the big 'X' screen frozen.

FYI..  website does show both cruises..and the app at one point did work properly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[gerelmx]

click on the top right icon then select different cruise

[Alakegirl]

The app is just sad.  Embarrassing.  Waste of time.

[DaKahuna]

2 hours ago, Alakegirl said:

The app is just sad.  Embarrassing.  Waste of time.

 

 i guess I am lucky.  I have had almost no issues with the Celebrity app on my iPhone. 

 

[bikerunner]

2 minutes ago, DaKahuna said:

 

 i guess I am lucky.  I have had almost no issues with the Celebrity app on my iPhone. 

 

Ditto on the 10+ never an issue.  Took a little time figuring it out the first time but works as expected for what its supposed to do

 

[jagoffee]

7 hours ago, gerelmx said:

click on the top right icon then select different cruise

Do what gerelmx says!  

[jelayne]

4 hours ago, bikerunner said:

Ditto on the 10+ never an issue.  Took a little time figuring it out the first time but works as expected for what its supposed to do

 

Same here.

[tnm6217]

Try logging out of your X account in the app and logging back in. I had to do that to get my Celebrity Passages booking to finally sync with the actual sailing on the app (which it had done online weeks prior).

[nikel]

Have been trying for half hour to book shore excursions for 2023 and it keeps putting me onto a cruise for 2024.  Finally I saw the small wording that said "have another cruise", clicked it ,put in my booking number and there I was.  Their IT department needs lots of help !!