watcher_62 Posted April 5, 2023 #1 Share Posted April 5, 2023 Has anyone had any success getting thru on the club royale line? I've been trying for 2 days, and have sat on hold for over an hour and a half each time before giving up. Link to comment Share on other sites More sharing options...
Sunshine3601 Posted April 5, 2023 #2 Share Posted April 5, 2023 Try calling 1.866.213.3116 1 Link to comment Share on other sites More sharing options...
bajathree Posted April 5, 2023 #3 Share Posted April 5, 2023 Called them on Fri morning and got right through. Link to comment Share on other sites More sharing options...
watcher_62 Posted April 5, 2023 Author #4 Share Posted April 5, 2023 Well, tried again today using both numbers, and sat for another hour and a half listening to the recording... frustrating. Link to comment Share on other sites More sharing options...
keyboardjunkie Posted April 5, 2023 #5 Share Posted April 5, 2023 I connected after 1 hour 28 minutes on hold. Link to comment Share on other sites More sharing options...
shellunderwater Posted April 6, 2023 #6 Share Posted April 6, 2023 If it makes you feel any better, I gave up contacting MSC's equivalent. Link to comment Share on other sites More sharing options...
bajathree Posted April 6, 2023 #7 Share Posted April 6, 2023 So weird...I called Club Royale again yesterday like 4PM and they picked right up. Link to comment Share on other sites More sharing options...
watcher_62 Posted April 6, 2023 Author #8 Share Posted April 6, 2023 Well, I got thru today after about 20 mins. All good now. I went thru option 2 "new reservation". Link to comment Share on other sites More sharing options...
nelblu Posted April 13, 2023 #9 Share Posted April 13, 2023 When does the Prime annual free inside cabin appear in the account. Link to comment Share on other sites More sharing options...
watcher_62 Posted April 13, 2023 Author #10 Share Posted April 13, 2023 I had been told around the 15th, but I'm not aware if that's been published anywhere. I'm checking daily... Link to comment Share on other sites More sharing options...
nelblu Posted April 13, 2023 #11 Share Posted April 13, 2023 1 hour ago, watcher_62 said: I had been told around the 15th, but I'm not aware if that's been published anywhere. I'm checking daily... I guess I can wait a couple of days. Link to comment Share on other sites More sharing options...
RFerrington Posted April 13, 2023 #12 Share Posted April 13, 2023 I've been on hold with Club Royale over 1.5 hours trying to make a minor change to a booking. So frustrating ! Link to comment Share on other sites More sharing options...
RJ257 Posted April 14, 2023 #13 Share Posted April 14, 2023 5 hours ago, nelblu said: When does the Prime annual free inside cabin appear in the account. End of April Link to comment Share on other sites More sharing options...
mike45orlando Posted April 14, 2023 #14 Share Posted April 14, 2023 19th of April last year for us. Link to comment Share on other sites More sharing options...
mlbcruiser Posted April 14, 2023 #15 Share Posted April 14, 2023 Same thing for Celebrity’s Blue Chip Club. 1 1/2 to 2 hours is a common wait time, but on occasion, you might get lucky and get someone in just 3-4 min. If the offer is really, really good, don’t give up! Just put your phone on speakerphone and go about your business until someone answers. Link to comment Share on other sites More sharing options...
maryjaden Posted April 15, 2023 #16 Share Posted April 15, 2023 I always choose "new reservation" and get through to them quickly. 1 Link to comment Share on other sites More sharing options...
watcher_62 Posted April 19, 2023 Author #17 Share Posted April 19, 2023 On 4/14/2023 at 9:42 PM, maryjaden said: I always choose "new reservation" and get through to them quickly. Have done the same and it works well. Just booked my annual offer today. Link to comment Share on other sites More sharing options...
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