Posted January 23rd, 2017, 09:09 PM
Sailed on the grand 8 times. 2 last year. Have 3 booked this year. It's my favorite because they took sky walkers off. Love the 1/5 that replaced it. Friends just got off the New Years cruise. Said they did allot of work in dry dock. Don't believe all the complainers. There usually people you can never satisfy.
We are not a fan of the Grand .... the ship itself ... the crew and staff are fabulous, the food and entertainment was good and the itineraries are great. Don't really consider ourselves complainers that are never satisfied as we've only had complaints about a couple of cruises in over 50 sailings. Most of my reviews rave about the cruises we've been on. Didn't really see how the snarky comment added to the conversation or provided any information to the OP. But to each his own, I guess.
Even though we are not crazy about the ship itself, we are booked on the Grand for 2018 as we love sailing out of SF and the last two times I have sailed on her, as mentioned, the crew and staff were outstanding!! We called it the ship of 'yes' because nobody ever said no, no matter what the request. Of course, we didn't request anything outlandish ... but just thought they were so very accommodating.
Glad to hear they did a lot of work on her during her time in dry dock.
There is something so very special about sailing under the Golden Gate and there is so many great experiences to be had in the city of San Francisco. It is expensive to be a tourist in SF, though ... so just be aware of that.
To the OP, the things I didn't like about the ship, there is no middle staircase. This created very long waits at the midship elevators and a bottle neck that was sometimes difficult to navigate in front of the photo area for those wishing to avoid using the elevators. We stayed in aft cabins so usually took this route, which is only open to foot traffic on that one side.
The casino was very smoky and it tended to waft out into the area of the ship by guest services.
We happen to really like Skywalkers so wasn't crazy about the much smaller and very crowded One5 area for the PES happy hour.
Again ... service was not in question in the very least. All dislikes involved the actual structure of the ship. Our oceanview cabin was in much better condition that our balcony cabin on that ship.
We were on prior to the dry dock and we noticed that many areas were in dire need of attention. I am glad to hear she got that.