SherriZ366 Posted January 11, 2019 #2801 Share Posted January 11, 2019 On 1/6/2019 at 11:01 PM, BEENSAILING said: Thank you for the work you do on this. -Cheryl Thanks for your kind words Cheryl. Link to comment Share on other sites More sharing options...
SherriZ366 Posted January 11, 2019 #2802 Share Posted January 11, 2019 On 1/7/2019 at 10:09 AM, gagirl7143 said: Mario is currently home in PI. Andres is almost at end of his contract and will be heading home, probably same day Mario returns. Thanks for the information. I updated the Google Doc https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Link to comment Share on other sites More sharing options...
BEENSAILING Posted January 11, 2019 #2803 Share Posted January 11, 2019 We are cruising Saturday on Symphony. I have been corresponding with Rahul in the SL for several weeks. I am looking forward to meeting him and thanking him in person. Link to comment Share on other sites More sharing options...
SherriZ366 Posted January 11, 2019 #2804 Share Posted January 11, 2019 7 minutes ago, BEENSAILING said: We are cruising Saturday on Symphony. I have been corresponding with Rahul in the SL for several weeks. I am looking forward to meeting him and thanking him in person. We sailed many times with Rahul when he was on the Freedom. He is a fabulous concierge!! Link to comment Share on other sites More sharing options...
BEENSAILING Posted January 11, 2019 #2805 Share Posted January 11, 2019 3 minutes ago, SherriZ366 said: We sailed many times with Rahul when he was on the Freedom. He is a fabulous concierge!! And seems he still is! Link to comment Share on other sites More sharing options...
helengirl Posted January 18, 2019 #2806 Share Posted January 18, 2019 Hi Sherri! Thanks so much for keeping this spreadsheet - awesome! We were on Symphony beginning of January. D Lounge Concierge was Ooma. Worst concierge ever! You show Jacque Yabut and Rahul Baruha on your spreadsheet. Did one of them replace her? Thinking of rebooking in a couple of weeks and don't want Symphony if I have to deal with her :( so hope your list is current (like this week! :) ) Link to comment Share on other sites More sharing options...
truffles2 Posted January 19, 2019 #2807 Share Posted January 19, 2019 Currently on Allure. Dexter should be back this Sunday and Nancy will leave for vacation. Link to comment Share on other sites More sharing options...
LisaT91403 Posted January 19, 2019 #2808 Share Posted January 19, 2019 On 1/6/2019 at 10:38 AM, SULROSS said: Actually happened the last week or so of November. He was a good one. I was on the 11/7 sailing. Raj was in the D Lounge for the first half of the week, then disappeared. At the time, we were told that he had to fly home for a family emergency. I’m guessing he never came back? Did anyone find out what happened? Strange to leave right in the middle of a voyage. Link to comment Share on other sites More sharing options...
SULROSS Posted January 19, 2019 #2809 Share Posted January 19, 2019 56 minutes ago, LisaT91403 said: I was on the 11/7 sailing. Raj was in the D Lounge for the first half of the week, then disappeared. At the time, we were told that he had to fly home for a family emergency. I’m guessing he never came back? Did anyone find out what happened? Strange to leave right in the middle of a voyage. All we know he was fired. Link to comment Share on other sites More sharing options...
BEENSAILING Posted January 19, 2019 #2810 Share Posted January 19, 2019 8 hours ago, helengirl said: Hi Sherri! Thanks so much for keeping this spreadsheet - awesome! We were on Symphony beginning of January. D Lounge Concierge was Ooma. Worst concierge ever! You show Jacque Yabut and Rahul Baruha on your spreadsheet. Did one of them replace her? Thinking of rebooking in a couple of weeks and don't want Symphony if I have to deal with her :( so hope your list is current (like this week! :) ) Jackie and Rahul are in SL on Symphony. I will find out who is supposed to replace Jackie when she goes on vacation. We really dealt with Rahul more pre snd during the cruise. Both wonderful. Link to comment Share on other sites More sharing options...
BEENSAILING Posted January 19, 2019 #2811 Share Posted January 19, 2019 (edited) As of today on Symphony Jenn will be Diamond / Diamond Plus lounge. The woman who was there is heading to another ship - I do not know which one. When Jackie in SL begins her vacation Jenn will join Rahul in the Suites Lounge. I do not know who will then be in the D lounge. SL always has 2 concierges and D / DPlus lounge 1. When Jackie comes back from her vacation she will go to the D/D Plus lounge. Rahul told me on Symphony there is a rotation of 4 concierges. Edited January 19, 2019 by BEENSAILING Link to comment Share on other sites More sharing options...
CRUISEMAMI Posted January 22, 2019 #2812 Share Posted January 22, 2019 Willie Salaja left for vacation on Jan 18,2019! His new assignments will be on Marinarer, starting March 24! Link to comment Share on other sites More sharing options...
pstone1 Posted January 22, 2019 #2813 Share Posted January 22, 2019 Eunise Castro is in the Concierge Lounge on the EN until mid-February. Perla is currently in the Diamond Lounge. Link to comment Share on other sites More sharing options...
Dennis#1 Posted January 22, 2019 #2814 Share Posted January 22, 2019 The new Concierge on the Freedom of the Seas is Dudley Jean (effective Jan. 20, 2019). Before this date, he was the Diamond Concierge. The new Diamond Concierge is Fabio Arena Dias. Link to comment Share on other sites More sharing options...
Otterman34 Posted January 22, 2019 #2815 Share Posted January 22, 2019 Just got our e-mail and confirming that Federico Taylor and Lyli De Leon are the Suite Concierges on Oasis of the Seas. I am not sure if Beatrice Chirmus is back in the Diamond Lounge or not. Will check when we are on board next week. Link to comment Share on other sites More sharing options...
ILOVESHIPS Posted January 23, 2019 #2816 Share Posted January 23, 2019 Is Denzel on any ship right now. He was very professional. He was on the Explorer. Link to comment Share on other sites More sharing options...
TinAlaska Posted January 24, 2019 #2817 Share Posted January 24, 2019 On 1/22/2019 at 9:02 AM, Otterman34 said: Just got our e-mail and confirming that Federico Taylor and Lyli De Leon are the Suite Concierges on Oasis of the Seas. I am not sure if Beatrice Chirmus is back in the Diamond Lounge or not. Will check when we are on board next week. I didn't get my email yet and I had read that I should expect it a week before departure, so it is past due. Is there an email address at which I can contact them? Link to comment Share on other sites More sharing options...
Otterman34 Posted January 24, 2019 #2818 Share Posted January 24, 2019 9 hours ago, TinAlaska said: I didn't get my email yet and I had read that I should expect it a week before departure, so it is past due. Is there an email address at which I can contact them? Here is the link to the Concierge spreadsheet that has the e-mail links to them. https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 I believe they do not contact cruisers in Junior Suites. Not sure what class of cabin you are in. Link to comment Share on other sites More sharing options...
DHADEN Posted January 24, 2019 #2819 Share Posted January 24, 2019 On 11/30/2018 at 3:50 PM, insulationbabe said: Ryno Strapp is the current concierge on the Vision - we are on board Can anyone give any info on Mr. Strapp? Have never met or even heard of him. Is he very personable? Nice? Good at his job? Link to comment Share on other sites More sharing options...
SSVacation Posted January 24, 2019 #2820 Share Posted January 24, 2019 25 minutes ago, DHADEN said: Can anyone give any info on Mr. Strapp? Have never met or even heard of him. Is he very personable? Nice? Good at his job? Yes, all of the above, we have sailed with Ryno several times and he was always great! Link to comment Share on other sites More sharing options...
willing292 Posted January 25, 2019 #2821 Share Posted January 25, 2019 What is a “golden concierge”? Link to comment Share on other sites More sharing options...
TinAlaska Posted January 25, 2019 #2822 Share Posted January 25, 2019 17 hours ago, Otterman34 said: Here is the link to the Concierge spreadsheet that has the e-mail links to them. https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 I believe they do not contact cruisers in Junior Suites. Not sure what class of cabin you are in. Thanks! We are going sky class. Link to comment Share on other sites More sharing options...
Otterman34 Posted January 25, 2019 #2823 Share Posted January 25, 2019 13 hours ago, willing292 said: What is a “golden concierge”? This is specific to RCI cruises in Asia:. Found this on a different thread: This is what I received from the concierge aboard Quantum: Dear Valued Golden Suite Guest(s), It is our pleasure to welcome you onboard the beautiful Quantum of the Seas. We are your Golden Concierges onboard and we will be available to assist you with any special requests you may have throughout your cruise vacation. Our desk hours in the Concierge Club are daily from 8:00 am to 12:00 pm & 4:00 pm to 8:00 pm. You may also reach us by dialing extension 29015from any housephone. Should you need any assistance outside of our desk hours, please dial “0” to the Guest Services Desk located on Deck 4 for our 24-hour operator. As a special VIP Suite guest, you are offered exclusive amenities and services which are not available to other guests onboard Quantum of the Seas: ➢ Use of the Concierge Club located on deck 12 aft. with a complimentary continental breakfast served every morning from 7:00 am until 10:00 am and cocktails & canapés served every evening from 4:30 pmuntil 8:00 pm. ➢ Use of the Solarium Bistro located on deck 14 forward withbreakfast served every morning (check the daily compass for opening hours) and cocktails & canapés at Solarium every evening from 5:30 pm until9:00 pm. Pool will be closed at 9:00 pm. ➢ Exclusive use of our Suite-only restaurant, Coastal Kitchen. It is open daily for breakfast and dinner, as well as lunch on sea days. ➢ Spa bathrobes and luxury bathroom amenities for useduring your stay onboard. ➢ Full in-room service privileges from our Dynamic Dining restaurants Chic, Grande, American Icon Grill, Silk and Coastal Kitchen (available during the restaurant openinghours). ➢ Complimentary seafood lunch served in Coastal Kitchen on day 2 from 12:00 pm to 1:30 pm, and Royal Afternoon Tea in Coastal Kitchen on the last sea day from 3:30 pm to 4:30 pm. ➢ The use of our private Suite-only sundeck situated on Deck 16 midship. ➢ Priority reservations for any of our specialty restaurants, onboard activities, Shore Excursions, Spatreatments, etc. ➢ No reservation required for fabulous show. Reserved VIP seats on the 2nd Floor of Two70 and Royal Theater (please show Cruise staff your Gold colored SeaPass card or meet concierge at Vintages deck5 aftwithin at least 15 minutesbefore the StarWater show starts). ➢ Complimentary pressing of one set of formal wear on the second day of the cruise. ➢ One (1) complimentary experience on the North Star. Reservations have already been made for you, please check the reservation time on Royal IQ App or contact concierge. ➢ Priority immigration process and priority boarding experience at Ports-of-call. Please see your Golden Concierge for more details. ➢ Priority departure from the Quantum of the Seas during the morning in Shanghai. Please meet at Boleros, Deck 4 or see your Golden Concierge for more details. ➢ The Concierge Club is a private area exclusively forGolden Suites, Pinnacles, Diamond Plus and Diamond members only and is accessible on a 24-hour basis with your SeaPass card or Wow Band. We respectfully request that guests observe a Smart Casual dress code when visiting the Concierge Club (no swimwearor pool attire is allowed; footwear is required at all times). Guests 18 years and younger must be well behaved and accompanied by a parent or guardian at all times. Thank you very much and we wish you a wonderful cruise onboard Quantum of the Seas! Warmest Regards, Your Golden Concierges Link to comment Share on other sites More sharing options...
DHADEN Posted January 25, 2019 #2824 Share Posted January 25, 2019 21 hours ago, SSVacation said: Yes, all of the above, we have sailed with Ryno several times and he was always great! Thanks so much! Looking forward to meeting him. Link to comment Share on other sites More sharing options...
travelgoddess1 Posted January 25, 2019 #2825 Share Posted January 25, 2019 1 hour ago, DHADEN said: Thanks so much! Looking forward to meeting him. I sailed with Ryno for 32 days on a Panama Canal b2b in Novermber/December. He is the best!! Efficient, friendly, organized. Link to comment Share on other sites More sharing options...
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