Received Email Reducing Final Payment to 60 Days

[ChucktownSteve]

We have a May 2022 Regent cruise where the final payment was due next week, five months before sailing.  However this morning I received this email in 8 pt type. I had to enlarge it to read :

 

IMPORTANT INFORMATION REGARDING YOUR UPCOMING CRUISE DATE OF ISSUANCE: DECEMBER 6, 2021

 

Dear Valued Guest and Travel Advisor Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. We are modifying our payment schedule for your voyage departing in May 2022 — for any reservations that have not yet been paid in full, final payment will now be due 60 days prior to cruise departure date. For reservations where final payment has already been made, cancellation penalties will not start till 60 days prior to cruise departure date. If you have questions regarding this matter, please contact us using the phone numbers below. Sincerely, Regent Seven Seas Cruises   .

[doowopbob]

Got one too.  Supprised since final was due tomorrow. See

[TomBeckCruise]

I made a final payment on 11-26 for a 3-26 cruise.  I'll likely give them a call. We would still consider cancelling before 12-26, and take a 10% loss if we aren't comfortable.

[Frncie]

We got the same email for our May 6 cruise on Splendor. 👍

[Snackdaddy]

We received the same email for our April 20 Explorer cruise.

[GOARMY]

ChucktownSteve et al:

 

Made Final Payment on November 16th for our April 12th arrival at Tokyo ("Vibrant Tokyo" Pre-Stay) and April 15th Mariner boarding.  No email, yet, from Regent as to modifying the existing cancelation penalty timeline.    

 

If none is received in a day or two, will contact our TA for an update. 

 

Thanks for the heads-up. 

 

GOARMY!

 

 

 

[Bellaggio Cruisers]

We are on the April 18 cruise to Amazon. We have made full payment. I will phone to see what our cancel status is because it goes to Brazil. 
sheila

[LvnCruisin]

That's interesting we are on the same cruise as Snackdaddy and nothing yet. 

[Jlhalldc]

This arrived on the final payment deadline for our April cruise.  I'm pleased that Regent is being proactive with concerns about recent COVID news. 

[Frncie]

Any thoughts on what this change means for those of us planning to use Regent Air? We have no experience with this. I’m guessing no planning is likely before final payment. 

[GOARMY]

JLhalldc:

 

Reference my Post 6 and your Post 7:

 

What arrived concerning your April cruise?

 

GOARMY!

 

[scottie920]

18 hours ago, ChucktownSteve said:

We have a May 2022 Regent cruise where the final payment was due next week, five months before sailing.  However this morning I received this email in 8 pt type. I had to enlarge it to read :

 

IMPORTANT INFORMATION REGARDING YOUR UPCOMING CRUISE   DATE OF ISSUANCE: DECEMBER 6, 2021

 

 

Dear Valued Guest and Travel Advisor Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. We are modifying our payment schedule for your voyage departing in May 2022 — for any reservations that have not yet been paid in full, final payment will now be due 60 days prior to cruise departure date.   For reservations where final payment has already been made, cancellation penalties will not start till 60 days prior to cruise departure date.   If you have questions regarding this matter, please contact us using the phone numbers below. Sincerely,   Regent Seven Seas Cruises       .

Pleased to see Regent being proactive enabling passengers to have more time to make informed decisions without financial penalty. Currently restaurant reservations are open 90 days before embarkation (when final payment was originally to be made) just wondering if this date will change to 60 days? 

[2012_Alaska_bound]

16 hours ago, Jlhalldc said:

This arrived on the final payment deadline for our April cruise.  I'm pleased that Regent is being proactive with concerns about recent COVID news. 

 

Mine too! Now not due til first week of February.