Stock Holder's Benefit - Faster processing via Fax or Email?

[sirclean]

We depart in 2 weeks, and I have been busy, busy, busy.  Too busy to fill out and submit the form, and I just tonight realized it!  I know that i can email the information, or I can fax it (on Monday).  Which is more likely to get processed?

 

Thanks for the answer!  I am sure that it has been discussed over and again, but everyone is so fast and goo here that I am sure that Ill get the right answer faster than I can find it! 

 

 

[sirclean]

I suppose that I could bring a brokerage statement copy to the ship too, but that would mean waiting in line.  Anyone done that?  Any comments about that process?

 

[dsvrn]

Last week I emailed it and was on our account the next day. 

[txjim09]

14 minutes ago, dsvrn said:

Last week I emailed it and was on our account the next day. 

Same with me, pleasantly surprised

[cr8tiv1]

Emailed over the weekend, received early in the work week.  I've done three this way in the past few months.

 

I am not sure it is 100% guaranteed if you take your statement on board AND will receive CCL OBC.  

 

 

[dreaminofcruisin]

I just emailed mine on Sunday night and it was on my account by the end of the day on Monday!

[Coral]

Probably about 2 weeks ago - I emailed mine on Saturday and it was processed on Sunday. I didn't think they did it on weekends.

[EconDoc]

I usually email mine over the weekend and it’s credited by Monday night or Tuesday. I’d guess email is easier because they can just look at it on the screen. I don’t use a form, just out my full name, confirmation, ship and date in the email. 

[Times Prince]

6 hours ago, sirclean said:

We depart in 2 weeks, and I have been busy, busy, busy.  Too busy to fill out and submit the form, and I just tonight realized it!  I know that i can email the information, or I can fax it (on Monday).  Which is more likely to get processed?

 

Thanks for the answer!  I am sure that it has been discussed over and again, but everyone is so fast and goo here that I am sure that Ill get the right answer faster than I can find it! 

 

 

Website says submit "no later than 4 weeks prior to your sail date."

 

Sent ours in well in advance by email and got 1 business day turnaround.

 

Don't wait until Monday, and if you wait until you are onboard ship it is too late.

[caribill]

7 hours ago, sirclean said:

I suppose that I could bring a brokerage statement copy to the ship too, but that would mean waiting in line.  Anyone done that?  Any comments about that process?

 

 

Cannot be processed on board.

 

Must do it before the cruise.

[palolake]

What's the email address?  We have always faxed. Maybe we're using an old form but it's not listed there.

[Coral]

16 minutes ago, palolake said:

What's the email address?  We have always faxed. Maybe we're using an old form but it's not listed there.

sbpcl@princesscruises.com

[Mike45LC]

Mine, faxed, was processed immediately.  So fax or email does not seem to make a difference.

[sirclean]

I just submitted it.  I got an instant reply that it may take 21 days to process!  Hopefully it will get done faster  (as we leave in 14 days!)

My fault for waiting! 

IF I dont have the credit by Tuesday night I will fax it over and hope it gets done then.

 

But I will set a reminder for the Alaska trip! That one is 2 weeks so $250 and there are excursions that may eat that up.

For this trip, not sure I will have too many expenses with PRincess Plus. 

 

Thank you everyone for the information and the help!  I will report back to let everyone know of the success or failure of emailing with so short a time to boarding!

[Times Prince]

6 minutes ago, sirclean said:

I just submitted it.  I got an instant reply that it may take 21 days to process!  Hopefully it will get done faster  (as we leave in 14 days!)

My fault for waiting! 

IF I dont have the credit by Tuesday night I will fax it over and hope it gets done then.

Thank you everyone for the information and the help!  I will report back to let everyone know of the success or failure of emailing with so short a time to boarding!

The 21 days to process is a standard reply. I got the same and it took 1 business day for the credit to be applied.
Also don't expect an email response.  Look at your booking online under the Payments section, scrolling down to Credits.

Good luck.

[Coral]

18 minutes ago, sirclean said:

I just submitted it.  I got an instant reply that it may take 21 days to process!  Hopefully it will get done faster  (as we leave in 14 days!)

My fault for waiting! 

IF I dont have the credit by Tuesday night I will fax it over and hope it gets done then.

 

But I will set a reminder for the Alaska trip! That one is 2 weeks so $250 and there are excursions that may eat that up.

For this trip, not sure I will have too many expenses with PRincess Plus. 

 

Thank you everyone for the information and the help!  I will report back to let everyone know of the success or failure of emailing with so short a time to boarding!

Go ahead and submit the one for Alaska.

[sirclean]

I will wait a week so that I dont have both at the same time. If I had more time for the first I wouldnt worry, but I figured I would avoid any chance of confusion!  IF it goes through by Tuesday, I ll process Alaska's trip on Wednesday!

[Amtrack Springfield]

I emailed ours and got our money in 48 hours.

[Mingus]

53 minutes ago, sirclean said:

I just submitted it.  I got an instant reply that it may take 21 days to process!  Hopefully it will get done faster  (as we leave in 14 days!)

My fault for waiting! 

IF I dont have the credit by Tuesday night I will fax it over and hope it gets done then.

You can try calling Princess booking support on Monday, at 800-872-6779 (press 3).

If you get through (if they're busy, forwards to the general queue), they can find your email and apply the obc while you're on the phone.

[brisalta]

2 hours ago, sirclean said:

I just submitted it.  I got an instant reply that it may take 21 days to process!  Hopefully it will get done faster  (as we leave in 14 days!)

My fault for waiting! 

IF I dont have the credit by Tuesday night I will fax it over and hope it gets done then.

 

But I will set a reminder for the Alaska trip! That one is 2 weeks so $250 and there are excursions that may eat that up.

For this trip, not sure I will have too many expenses with PRincess Plus. 

 

Thank you everyone for the information and the help!  I will report back to let everyone know of the success or failure of emailing with so short a time to boarding!

 

Did you put your sailing date on the subject line of the email?

[Valiamo]

Sent my request in 2 weeks ago, and had it in my account within 24 hours.  Yes, I got the "we are busy" e-mail, but the credit was very quick, and we are not sailing until July.

 

To check, open your cruise personalizer on the website, and open the "Travel Summary", when credited, it will be listed about 1/2 down the document in the invoice section.

[sirclean]

Great News Update!

It is Tuesday.  It is in there now! 

Probably will never again mail one in!

[jmlh]

I e-mailed my request yesterday afternoon & the credit was in my account this morning. Excellent work, Princess!!!