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QM2 Guide to Wi-Fi Access Point Locations for Passenger Cabins


Mercruiser
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A very common complaint about QM2 is that the Wi-Fi does not work in many of the cabins. These passengers find themselves having to go to public areas to find good Wi-Fi signals so that they can access the Internet.

 

Because many passengers want to use the ship's Wi-Fi in their cabins, I have provided a list of Wi-Fi Access Point (AP) locations in the hallways of the QM2 passenger cabin decks. I compiled this list on a recent TA crossing by walking the length of all of these decks and writing down the cabin number of the nearest door to each of the APs that are visible in the hallways.

 

If Wi-Fi is important to you, I recommend choosing a cabin that is near a Wi-Fi AP. This spreadsheet should allow you to do that.

 

Here is a link to the spreadsheet:

 

https://docs.google.com/spreadsheets/d/10F7haTdWZ9CvNOck0ig4TK_DGL4Bwn-H/edit?usp=sharing&ouid=100936022927207792570&rtpof=true&sd=true

 

For those of you who disapprove of Internet access on cruise ships and wish to comment on that, I encourage you to start your own thread on that topic. 🙄

 

Terminology: In many of the CC threads, people refer to the Wi-Fi devices in the QM2 hallways as "routers". This is technically incorrect, and I don't bother correcting folks in those threads. But for anyone wondering why I refer to these as Access Points, read this: https://www.techtarget.com/searchnetworking/answer/Is-there-a-difference-between-a-wireless-access-point-and-a-wireless-router#:~:text=Routers can serve either wired,capability to a wired network.

 

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So for example, cabin 10016 is right next door to an AP and should get a stronger signal versus 10024 that is farther between 10018-10028? 
I want to make sure I’m reading this correctly. 
Great work!

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7 hours ago, NE John said:

So for example, cabin 10016 is right next door to an AP and should get a stronger signal versus 10024 that is farther between 10018-10028? 
I want to make sure I’m reading this correctly. 
Great work!

Yes, 10016 is next to 10018. 10018 has an AP near it's door. It should have better wifi than 10024.

 

However, I cannot account for APs I could not see. It is possible that some of the Queen suites have APs in the cabin, and 10024 is a Q5.

 

I am almost certain that the aft Queen suites (Balmoral, Windsor, etc) have APs within, because there are no APs in the hallway aft of 10129.

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A ceiling AP [I called therm routers before reading this excellent thread] was pointed out to me in stairway B which is why I did a Christopher Robin [courtesy of AA Milne for those unfamiliar which his poems] when we had a mid ships' cabin.

 

Any chance of a similar spreadsheet for QV? 🙂

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1 hour ago, Victoria2 said:

A ceiling AP [I called therm routers before reading this excellent thread] was pointed out to me in stairway B.

You make a good point. There is an AP centered in front of the elevator/lift bank on each deck and each bank (A,B,C,D). This may help  provide a usable WiFi signal in some cabins.

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28 minutes ago, Mercruiser said:

You make a good point. There is an AP centered in front of the elevator/lift bank on each deck and each bank (A,B,C,D). This may help  provide a usable WiFi signal in some cabins.

Sorry, my omission. I omitted to say this was all on QV rather than QM2.

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11 hours ago, Victoria2 said:

A ceiling AP [I called therm routers before reading this excellent thread] was pointed out to me in stairway B which is why I did a Christopher Robin [courtesy of AA Milne for those unfamiliar which his poems] when we had a mid ships' cabin.

 

Any chance of a similar spreadsheet for QV? 🙂

Perhaps everyone could chip in to send Mercruiser on QV and QE to survey all the APs. 😀

Suppose it would be a Go Fund Me page these days.

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2 hours ago, D&N said:

Perhaps everyone could chip in to send Mercruiser on QV and QE to survey all the APs. 😀

Suppose it would be a Go Fund Me page these days.

Brilliant idea!!!! 

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  • 2 weeks later...

I was in cabin 4121 with a router right above the cabin and I had NO service in my cabin.  The only way to get signal was to open the door and stand with my tablet or laptop in hand.     

 

Cunard's staff are well aware of the issue, but say nothing unless you complain.     

 

Wifi was acceptable in the public rooms.  However I did see many people standing in the deck 4 hallway with laptops/iPads in hand....    

 

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  • 2 weeks later...

I've probably spent over 10 months total on the QM2 but haven't been back since 2019.

As far as I can remember, the internet was a problem in the last decade on the ship, especially in the rooms and hallways.

This was sometimes frustrating for me because I had to take care of some business emails and sometimes phone calls but the link quality was really bad.

Until I figured out that the problem was the WIFI, not the ship's internet. My mistake initially was thinking that the satellite connection is not good.

I don't know what the situation is now but up until 2019 the 'fix' was simple.

Go down to deck 2 front, where the computer classes are being taught. There is an area outside with drinks, desks, and chairs etc. In that area the WIFI is fantastic, super fast and reliable, and you can get all your work done quickly. Using the internet during dinner time helps getting better internet speeds.

It also makes sense to have outlook on your laptop so that you can receive and send all your emails in just a few minutes, instead of using a web email account.

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  • 2 weeks later...
On 7/17/2023 at 8:11 AM, l64 said:

It also makes sense to have outlook on your laptop so that you can receive and send all your emails in just a few minutes, instead of using a web email account.

This was very true when the plans had you paying by the minute. It's now by the day, so the need for efficiency isn't quite as urgent.

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  • 3 weeks later...

Following @Mercruiser's excellent work for QM2, here are the WiFi access points for Queen Elizabeth.  I added a deck or two per day to my usual morning ship roaming walks (before going outside to watch the sunrise, of course 🌅), and made note of the access point locations. 

 

An Excel is attached, and a copy and paste shown below.

 

Wi-Fi Access Point (AP) Locations    
Queen Elizabeth        
August, 2023          
             
Notes            
Information is provided "as-is" without any guarantee of accuracy.
Use at your own risk.        
Cabin number indicates closest exterior cabin to an AP.  
This list only includes APs I can see in the guestroom hallways.
Does not include APs in cabins, public rooms, or out of view.
             
Deck 8            
Port   Stb        
8002   8001        
8018   8017        
8030   8029        
8042   8041        
8048   8055        
8052   8061        
8064   8071        
8080   8083        
8088   8089        
8100   8099        
8110   8113        
8118   8119        
8126   8127        
8140   8137        
8154   8153        
8170   8173        
8178            
             
Deck 7            
Port   Stb        
7012   7009        
7022   7021        
7030   7031        
7036   7037        
7040   7041        
7048   7051        
7052   7069        
7064   7087        
7070   7091        
7078   7101        
7086   7109        
7094   7117        
7104   7123        
7120   7143        
7144   7171        
7150   7177        
             
Deck 6            
Port   Stb        
6014   6011        
6024   6025        
6038   6035        
6050   6045        
6058   6055        
6068   6063        
6082   6081        
6096   6103        
3102   6109        
6106   6117        
6112   6129        
6124   6141        
6136   6149        
6144   6155        
6152   6175        
6168   6195        
6186            
6202            
             
Deck 5            
Port   Stb        
5004   5001        
5022   5019        
5040   5039        
5048   5045        
5058   5053        
5068   5065        
5078   5073        
5090   5085        
5098   5095        
5106   5103        
5114   5109        
5126   5123        
5138   5131        
5146   5139        
5154   5151        
5174   5167        
5188   5189        
5198            
             
Deck 4            
Port   Stb        
4008   4007        
4026   4021        
4050   4037        
4056   4049        
4066   4055        
4082   4067        
4096   4079        
4102   4093        
4106   4097        
4116   4099        
4126   4111        
4136   4121        
4142   4131        
4154   4139        
4160   4149        
4178   4159        
4184   4171        
4192   4183        
             
Deck 2            
Port   Stb        
2008            
3016            
             
Deck 1            
Port   Stb        
1014   1009        
1022   1027        
1046   1045        
1056   1057        
1072   1071        
1088   1085        
    1089        
    1097        
    1107        

QE Wifi Locations.xlsx

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