jimmm Posted October 19, 2023 #1 Share Posted October 19, 2023 We had booked another NCL Cruise which unfortunately happened during COVID so it was canceled and rebooked for the past 2 weeks. Our daughter had sent us a gift card she purchased directly from NCL for us to use on board, and as it was attempted to be used today on the getaway staff indicated it could not be honored. One possibility is NCL never activated it when it was purchased and the other is that a dishonest employee stole the numbers and used it sometime in the past couple years. Be vigilant if you purchase or have someone purchase for you and NCL gift cards for use a board. Link to comment Share on other sites More sharing options...
Bulk-head Posted October 20, 2023 #2 Share Posted October 20, 2023 Your balance and transaction history can be viewed here. http://www.norwegiangiftcard.com User should also be aware that after 12 months of inactivity a dormancy fee of $3.00 per month will be charged against the card. 1 Link to comment Share on other sites More sharing options...
cruiserbear55 Posted October 20, 2023 #3 Share Posted October 20, 2023 2 hours ago, jimmm said: We had booked another NCL Cruise which unfortunately happened during COVID so it was canceled and rebooked for the past 2 weeks. Our daughter had sent us a gift card she purchased directly from NCL for us to use on board, and as it was attempted to be used today on the getaway staff indicated it could not be honored. One possibility is NCL never activated it when it was purchased and the other is that a dishonest employee stole the numbers and used it sometime in the past couple years. Be vigilant if you purchase or have someone purchase for you and NCL gift cards for use a board. The best part of the NCL gift card program is it was discontinued on 12/31/21. Have never had an experience like I had on the Dawn trying to use a gift card. The folks at customer service were completely clueless as to how to process the card. It took three days of back and forth with Miami before they finally decided the card was legit and credited my account. All for $50.00!. As stated above , after a year they deduct $3.00 a month in dormancy fees.So, if you had received one issued in December of 2021 for , let's say, $50.00, you've now lost $30.00 to fees , and your card is now worth $20.00. Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted October 20, 2023 #4 Share Posted October 20, 2023 1 hour ago, cruiserbear55 said: As stated above , after a year they deduct $3.00 a month in dormancy fees.So, if you had received one issued in December of 2021 for , let's say, $50.00, you've now lost $30.00 to fees , and your card is now worth $20.00. Math check? 1 Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted October 20, 2023 #5 Share Posted October 20, 2023 (edited) 1 hour ago, cruiserbear55 said: As stated above , after a year they deduct $3.00 a month in dormancy fees. So, if you had received one issued in December of 2021 for , let's say, $50.00, you've now lost $30.00 to fees , and your card is now worth $20.00. 4 hours ago, jimmm said: Be vigilant if you purchase or have someone purchase for you and NCL gift cards for use a board. If a card was purchased in December 2019 prior to the pandemic, started incurring charges in December 2020, 34 months of dormancy = $102 penalty, the cards are probably emptied due to non-use. Edited October 20, 2023 by BirdTravels Link to comment Share on other sites More sharing options...
IAcruising Posted October 20, 2023 #6 Share Posted October 20, 2023 16 minutes ago, ChiefMateJRK said: Math check? Math checks out, but I assume it was purchased long before Dec. 2021 based on the OP. Link to comment Share on other sites More sharing options...
jimmm Posted October 20, 2023 Author #7 Share Posted October 20, 2023 Thanks to all who replied to my post. I am sure this is probably what has happened, I wish the folks at the cruise desk could have explained it. 1 Link to comment Share on other sites More sharing options...
cruiserbear55 Posted October 20, 2023 #8 Share Posted October 20, 2023 8 hours ago, ChiefMateJRK said: Math check? Not your best subject, Chief Mate? (JK) 2 Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted October 22, 2023 #9 Share Posted October 22, 2023 (edited) On 10/20/2023 at 5:03 AM, cruiserbear55 said: Not your best subject, Chief Mate? (JK) Actually, it was!!* I missed the "after a year fine print." Apparently, so did the other poster. 🤣 IOW: the Chief screwed up!! It's okay. I'll have another Scotch and it will just fade into a lifetime of screwups. That said, I'm still alive and kicking!! People who screw up and can laugh it off are generally happier than the "others". 😎 *Do I need to integrate x squared or something trivial like that to prove it? Edited October 22, 2023 by ChiefMateJRK 4 Link to comment Share on other sites More sharing options...
Rare laudergayle Posted October 22, 2023 #10 Share Posted October 22, 2023 30 minutes ago, ChiefMateJRK said: I'll have another Scotch and it will just fade into a lifetime of screwups. I’ll have another Chardonnay and forget you screwed up. Cheers my friend 🥰 1 1 2 Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted October 22, 2023 #11 Share Posted October 22, 2023 23 minutes ago, laudergayle said: I’ll have another Chardonnay and forget you screwed up. Cheers my friend 🥰 Thanks friend. You may be on the list. 🐀 1 Link to comment Share on other sites More sharing options...
Rare laudergayle Posted October 22, 2023 #12 Share Posted October 22, 2023 6 minutes ago, ChiefMateJRK said: Thanks friend. You may be on the list. 🐀 YES!! The 🐀 pack is an enigma. 😃. 1 1 Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted October 22, 2023 #13 Share Posted October 22, 2023 45 minutes ago, laudergayle said: YES!! The 🐀 pack is an enigma. 😃. 😎 Choose your path wisely my friend. It's right there before you. 1 1 Link to comment Share on other sites More sharing options...
Rare laudergayle Posted October 22, 2023 #14 Share Posted October 22, 2023 9 hours ago, ChiefMateJRK said: 😎 Choose your path wisely my friend. It's right there before you. TRUTH. 😎 Link to comment Share on other sites More sharing options...
Barb Nahoumi Posted October 22, 2023 #15 Share Posted October 22, 2023 2 hours ago, laudergayle said: TRUTH. 😎 Do gift cards from other places have a monthly dormancy fee? I have never run into anything like that. If cruises were canceled because of the pandemic, leaving passengers unable to use the gift card onboard, the monthly dormancy fee is an unfair money grab. 1 Link to comment Share on other sites More sharing options...
schmoopie17 Posted October 22, 2023 #16 Share Posted October 22, 2023 NCL gift cards...the gift that keeps on giv...er, taking. 1 2 Link to comment Share on other sites More sharing options...
Rare laudergayle Posted October 22, 2023 #17 Share Posted October 22, 2023 (edited) 40 minutes ago, Barb Nahoumi said: Do gift cards from other places have a monthly dormancy fee? I have never run into anything like that. If cruises were canceled because of the pandemic, leaving passengers unable to use the gift card onboard, the monthly dormancy fee is an unfair money grab. Dormancy fees are very common with gift cards. A card can be considered dormant after one year of non-use. A gift card sits on a company’s balance sheet as a revenue liability until it is redeemed. Each state as different laws for dormant cards, with many treating them as unclaimed property, which the value ultimately reverts to the state. By clawing back fees each month, the company is reducing their liability and keeping it from going to the state. I have seen companies re-issue cards that have gone dormant down to zero value, but obviously that is up to the company. Edited October 22, 2023 by laudergayle 1 Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted October 22, 2023 #18 Share Posted October 22, 2023 2 hours ago, Barb Nahoumi said: Do gift cards from other places have a monthly dormancy fee? I know that some restaurants do. Back at Megacorp, some genius in HR decided that handing out gift cards from time to time would improve moral. Each Director's secretary got a stack at the beginning of the year. Communication happened like it always did. They sat around forever because the bosses were too busy keeping the ship afloat to mess with requesting gift cards (they/we had to write something up saying "the Chief saved the company last month, give him a free dinner at Olive Garden.") So, I did take the family to Olive Garden shortly after receiving the card and was informed that my $50 card was worth about a buck ninety-five. Improved moral indeed!! 💩 3 Link to comment Share on other sites More sharing options...
MoCruiseFan Posted October 23, 2023 #19 Share Posted October 23, 2023 On 10/19/2023 at 6:59 PM, jimmm said: We had booked another NCL Cruise which unfortunately happened during COVID so it was canceled and rebooked for the past 2 weeks. Our daughter had sent us a gift card she purchased directly from NCL for us to use on board, and as it was attempted to be used today on the getaway staff indicated it could not be honored. One possibility is NCL never activated it when it was purchased and the other is that a dishonest employee stole the numbers and used it sometime in the past couple years. Be vigilant if you purchase or have someone purchase for you and NCL gift cards for use a board. Or it could be the card expitrsed or it could be any number of other things. NCL does not issue those cards. They are from Discover and they have not been sold for a number of years now. They had/have a monthly dormancy fee applied and it is quite possibel it had zero value when you finally tried to use it. Link to comment Share on other sites More sharing options...
Daniel A Posted October 31, 2023 #20 Share Posted October 31, 2023 I just found a $500 NCL Gift Card I forgot I had. I have already lost $45.00 in dormancy fees making the card worth $455 as of today and likely $452 next week. I called the 800 number that came with the documentation to enquire what I would need to do to transfer the card to another person. On the recording on the web site, it says I can use the card at any location that accepts Visa cards, but the documentation that came with the card it says I can only use it at NCL. I plan to either apply it to my next cruise if it can be accepted by my TA for a Princess cruise or if not, I'll see if I can apply it to my upcoming Oceania cruise as "O" is owned by NCL Holdings. Barring that, I may try to sell it on eBay. Has anybody else dealt with this issue? As of now, I don't see any NCL sailings in my future. Link to comment Share on other sites More sharing options...
Swells1 Posted October 31, 2023 #21 Share Posted October 31, 2023 I bought one for a friend way back in 2016. She wasn't able to use it because it didn't have her name attached to it. I never tried again. Link to comment Share on other sites More sharing options...
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