Why won't they deliver the Medallion ?

[Shippy]

We are cruising in February out of Los Angeles.

 We are in a suite & have the plus package.  We have previously cruised 3 times since they started the Medallion with no problem.

I know they will not put you in the 'green' line with getting it delivered..

When trying to finish up everything....it says that delivery is NOT an option.

We are just getting the standard one.

any ideas why ?

 

[minnesotasisu]

They added free delivery to the Plus and Premier packages. If you want them delivered you now have to spend $10 each

[mrell345]

27 minutes ago, Shippy said:

We are cruising in February out of Los Angeles.

 We are in a suite & have the plus package.  We have previously cruised 3 times since they started the Medallion with no problem.

I know they will not put you in the 'green' line with getting it delivered..

When trying to finish up everything....it says that delivery is NOT an option.

We are just getting the standard one.

any ideas why ?

 

All the documentation is complete and you have a credit card on file?

[Kerry's Girls]

Same - there was no option to have it shipped to me in Los Angeles, even though there was plenty of time.  We do not have the Plus package, but there was no option to pay for shipping - pick up only.  

[Loretta777]

We were also unable to get ours shipped despite having plenty of time, it was "not available". We're sailing out of a different port, but had thought all this time that they would mail the medallions to us ahead of the cruise.

[Earthworm Jim]

Didn't I read here that the shipping option only becomes available to click about a month before the cruise? hopefully someone who actually knows will chime in.

 

Edit: Found it, post #22 in this thread:

It is a glitch which eventually will get resolved. Just keep checking app from time to time. On our first Princess sailing few month back, our package would not show up until probably a month before sailing. Only then I was able to cancel my medallions port pick up order (since I did not want to pay which was supposed to be free with Plus) and re-order home shipping for free. Medallions are not ship until about 3 weeks prior to sailing anyway. Our second sailing is in January and package has appeared now automatically and no problem to order without 10 dollars charge. 

Edited December 12, 2023 by Earthworm Jim

[kywildcatfanone]

It's probably either a short term glitch or too far out to order.

 

Keep checking.  Trust me, they want your $10.

[drafterdw]

1 hour ago, Loretta777 said:

We were also unable to get ours shipped despite having plenty of time, it was "not available". We're sailing out of a different port, but had thought all this time that they would mail the medallions to us ahead of the cruise.

Same here and our TA included the $10 in our pkg.

[Cruise Raider]

4 hours ago, Shippy said:

We are cruising in February out of Los Angeles.

 We are in a suite & have the plus package.  We have previously cruised 3 times since they started the Medallion with no problem.

I know they will not put you in the 'green' line with getting it delivered..

When trying to finish up everything....it says that delivery is NOT an option.

We are just getting the standard one.

any ideas why ?

 

 

4 hours ago, Kerry's Girls said:

Same - there was no option to have it shipped to me in Los Angeles, even though there was plenty of time.  We do not have the Plus package, but there was no option to pay for shipping - pick up only.  

Mine has done the same thing.  I log out and back in the next day and bingo, problem solved.  
You may just have to fiddle with it in the app a day or so later.  The shipping to my home is now complete.  

[reedprincess]

2 hours ago, kywildcatfanone said:

It's probably either a short term glitch or too far out to order.

 

Keep checking.  Trust me, they want your $10.

Except, of course, the OP has the Plus Cruise Package, which includes medallion shipping. 

So, no extra $10 being spent.. 

[AZjohn]

How is Princess’s new app coming along?🤣

[kywildcatfanone]

8 hours ago, reedprincess said:

Except, of course, the OP has the Plus Cruise Package, which includes medallion shipping. 

So, no extra $10 being spent.. 

Just responding to their comment about "delivery not an option".  They said in the OP they had it plus were in a suite.

[Moondogy]

7 hours ago, AZjohn said:

How is Princess’s new app coming along?🤣

I'm guessing about the same as the old apps the rate it's going. 🤣