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Should suite passengers get anything except their cabin.


PoppyandNana
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What is being taken away from passengers not paying for the suite perks, they previously received?

 

Priority boarding? Others get that. Priority tendering? Other's get that too.

 

Really, the only example is Michael's Club, but as has been stated it was extremely under utilized and they have moved the beverages found there elsewhere. Additionally, there are venues that are often closed for others, such as Elite cocktail parties.

It is all a matter of perception and expectation.

 

Some complained when they roped off a special section of seats in the theaters on formal nights for suite passengers because all seats had always been available to everyone previously.

 

It was the same at the swimming pools on RCI ships, where many suite passengers still refuse to use the special seating section roped off there for suite passengers.

 

Yet nobody complains when those who pay more get better seats in theaters or at sports events because those seats were always sold that way, so people do not have the perception of losing something that was available to them previously.

 

When Celebrity started putting down red carpets on the pier for re-boarding suite passengers at some ports, many suite passengers refused to use them.

Yet there have long been special lines for different categories at the initial embarkation ports, and elsewhere.

 

(Maybe we would have been more likely to use that special red carpet line if they had simply put up a sign that said "Suites" as done elsewhere, without that silly, ostentatious red carpet, ;))

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It is all a matter of perception and expectation.

 

Some complained when they roped off a special section of seats in the theaters on formal nights for suite passengers because all seats had always been available to everyone previously.

 

It was the same at the swimming pools on RCI ships, where many suite passengers still refuse to use the special seating section roped off there for suite passengers.

 

Yet nobody complains when those who pay more get better seats in theaters or at sports events because those seats were always sold that way, so people do not have the perception of losing something that was available to them previously.

 

When Celebrity started putting down red carpets on the pier for re-boarding suite passengers at some ports, many suite passengers refused to use them.

Yet there have long been special lines for different categories at the initial embarkation ports, and elsewhere.

 

(Maybe we would have been more likely to use that special red carpet line if they had simply put up a sign that said "Suites" as done elsewhere, without that silly, ostentatious red carpet, ;))

 

In our most recent experience, the carpets were gone, and where there were suite benefits, it was just a sign.

 

Happy sailing,

Jenna

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Ever heard the saying, you pay for what you get? If I buy a 1st class airline seat I expect certain things for the extra several hundred dollars. Same for a suite. If I am paying 4000 for my cabin and someone else chooses an inside for 800 I expect to get certain benefits......that is why I am paying more. Conversely, if I choose the less expensive choice, I still expect pleasant, efficient service and to be kept equally safe on my journey.....just not a tub, lounge, or a few other perks. It is a choice. Welcome to life....you pay more, you usually get more. Now, that being said, it is never okay to flaunt your choice. All of us are equal as individuals and no matter what one's choice is, ALL deserve the same level of respect and kindness.

 

Sent from my SCH-I915 using Forums mobile app

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On one ship, does that mean it should stay that way on all ships? Perry has picked another location to do his show. What should be done on the other ships, since no one hardly ever used the venue and on Perry's ship, it was virtually only used during his show? Do you feel the same when venues are closed to the public for Captain's Club breakfast and cocktail parties or cruise critic meet and greets?

 

Not sure I clearly understand your question but on our last cruise there a couple of odd things. Michaels Club was restricted to suites and Zenith passengers. On most evenings there were no more than 3 or 4 people inside. The other was the CC cocktail period in the upper lounge. It as roped off for CC folks but not as you might think. CC people were restricted to an area near the stage away from the windows. The prime seats by the windows were reserved for NON CC people.

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Not sure I clearly understand your question but on our last cruise there a couple of odd things. Michaels Club was restricted to suites and Zenith passengers. On most evenings there were no more than 3 or 4 people inside. The other was the CC cocktail period in the upper lounge. It as roped off for CC folks but not as you might think. CC people were restricted to an area near the stage away from the windows. The prime seats by the windows were reserved for NON CC people.
At least you saw 3 or 4 people, I've never seen that many when Michael's Club was open to the public, except when it was used as a muster station.

 

It doesn't matter if prime seats were reserved for non-cc people, the point is that part of a venue was closed to the public; a place that they might have enjoyed going to but couldn't because a portion of it was closed. How about lounges being closed off completely to the public for the Elite cocktail party every night, don't you think there are passengers who would enjoy going to that lounge nightly for a drink or to sit and talk?

 

Knowing that Michael's Clubs needed to be changed from what they were, because no one ever used them, what would you have turned them into?

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Other than Michael's Club, which was barely every used, what else has been taken away from the rest of us? I would be in agreement with those that are upset about Michael's Club, if I had ever seen anyone in there, except for the one time when it was used as my muster station. Do you feel the same when they block off venues for Captain's Club breakfast or cocktail parties or cruise critic meet and greets, because not everyone on the ship can utilize the venues when these things are happening? Since Michael's Club was really never used much, what would have suggest that they turn it into or should they have left it as it was where it was bringing in no real revenue to the cruise line, thus being a waste of space?

 

You've never seen anyone in Michael's Club? I can remember numerous cruises where there was not a seat to be found in the evening when there was a piano man, or a music trivia held there.

As far as what a suite passenger is entitled to, I have no problem with the loss of a small room like Michael's Club, although I do miss it, or reserving a portion of a restaurant. But to say that Michael's was never used or just plain inaccurate.

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You've never seen anyone in Michael's Club? I can remember numerous cruises where there was not a seat to be found in the evening when there was a piano man, or a music trivia held there.

As far as what a suite passenger is entitled to, I have no problem with the loss of a small room like Michael's Club, although I do miss it, or reserving a portion of a restaurant. But to say that Michael's was never used or just plain inaccurate.

You saw people, I didn't. I certainly wouldn't say your information is inaccurate. If you read a lot of posts, many have said they never saw hardly anyone in Michael's Club as well....I guess they are inaccurate as well.
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You've never seen anyone in Michael's Club? I can remember numerous cruises where there was not a seat to be found in the evening when there was a piano man, or a music trivia held there.

As far as what a suite passenger is entitled to, I have no problem with the loss of a small room like Michael's Club, although I do miss it, or reserving a portion of a restaurant. But to say that Michael's was never used or just plain inaccurate.

 

Except for when Perry Grant was on board the Eclipse and when vouchers were allowed on our TA the Michael's club was seldom used on our nine Solstice Class cruises. I know because it was my favorite bar and I used it often. Which cruises did you find crowded?

 

The wine bar was also seldom used, but that impression was by just walking by because we only went once or twice.

 

I think it is great that two underutilized venues are getting revamped. IMO it is good to try different things.

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Except for when Perry Grant was on board the Eclipse and when vouchers were allowed on our TA the Michael's club was seldom used on our nine Solstice Class cruises. I know because it was my favorite bar and I used it often. Which cruises did you find crowded?

 

The wine bar was also seldom used, but that impression was by just walking by because we only went once or twice.

 

I think it is great that two underutilized venues are getting revamped. IMO it is good to try different things.

 

I can specifically remember 3 Summit sailings, 2 Millennium sailings, 1 Century sailing , & 1 Solstice sailing. I am sure there were others, & granted, the room was empty every day, & most likely the occasional night with nothing scheduled there. But to say that there was never anyone there is not accurate. I am sure that you remember no one in there, but I remember otherwise, as there were nights that we could not find a seat in there.

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I'm pleased to see the green eyed monster is still alive and well after 6 weeks and 200+ posts on this thread.

 

Shall we just all agree to disagree. Even assuming Celebrity read the forum, there's been enough positive comment from suite pax to mean they won't be reversing any decisions.

 

.

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Au contrar. Michaels club used to be a piano bar, particularly when Perry was aboard. I'm sure the amount of liquor purchased over the course of a cruise was significant.

Here we go again is right. :rolleyes:

On one ship, does that mean it should stay that way on all ships? Perry has picked another location to do his show. What should be done on the other ships, since no one hardly ever used the venue and on Perry's ship, it was virtually only used during his show? Do you feel the same when venues are closed to the public for Captain's Club breakfast and cocktail parties or cruise critic meet and greets?

Thank you.

 

 

 

Sent from my Samsung Note 2 on the T-Mobile 4G LTE Network

Edited by vulcan1971
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Cruise lines are not democratic or socialist, they are businesses who must compete to stay afloat and make choices that will please the market they want.

 

It is impossible to please everyone. Celebrity is frequently responsive to it's guests. If the Michaels concept is a bust it will change again. Who knows what will happen when the next ship design comes Into reality.

 

We know they want to charge more for a better suite experience, it is a perk and zeniths can enjoy it too.

 

I am also in shock this thread still lives..

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I am also in shock this thread still lives..

 

Seriously? :eek: Based on many of the threads running on this forum, and the craziness I have no doubt you see on a daily basis at work, you're shocked? I would think it would take more than this :cool:

 

Come on Sharie! LOL

 

Happy sailing,

Jenna

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I'm not in the least shocked. People who have never set foot in Michael's Club are absolutely OUTRAGED that now it's not available to everyone. It's not fair, yada, yada. It's a class system, yada, yada. This thread could live forever.

 

No matter how many times they're told that yes, it is a class system, just like the airlines and hotels, they take it as a personal affront. Why they think ships should be different is beyond me, but there you have it.

 

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I'm not in the least shocked. People who have never set foot in Michael's Club are absolutely OUTRAGED that now it's not available to everyone. It's not fair, yada, yada. It's a class system, yada, yada. This thread could live forever.

 

No matter how many times they're told that yes, it is a class system, just like the airlines and hotels, they take it as a personal affront. Why they think ships should be different is beyond me, but there you have it.

 

 

LOL! Lets add all those that come on and brag about how little their inside is costing them and how they got all the free premium "booze" added in. Next thing you know they'll be the ones back here crying about how much they would have loved Michael's if they had only ever had the chance to go in there but the evil suite people now have it and wait - "I can't afford the extra luggage fees so what do ya mean I can't wear my wife beater shirt and shorts to the MDR on formal night - I'm on vacation and it is all about me". This thread will live on till ad nauseam has set in - oh wait - it already has.:eek:

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LOL! Lets add all those that come on and brag about how little their inside is costing them and how they got all the free premium "booze" added in. Next thing you know they'll be the ones back here crying about how much they would have loved Michael's if they had only ever had the chance to go in there but the evil suite people now have it and wait - "I can't afford the extra luggage fees so what do ya mean I can't wear my wife beater shirt and shorts to the MDR on formal night - I'm on vacation and it is all about me". This thread will live on till ad nauseam has set in - oh wait - it already has.:eek:

 

^1

 

:D They don't need their beverage packages! They're Elite, and they have a lounge each evening where they get free booze and each morning where they get free drinks that no one else can come to! :cool:

 

Happy sailing,

Jenna

Edited by need2bespoiled
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At least you saw 3 or 4 people, I've never seen that many when Michael's Club was open to the public, except when it was used as a muster station.

 

It doesn't matter if prime seats were reserved for non-cc people, the point is that part of a venue was closed to the public; a place that they might have enjoyed going to but couldn't because a portion of it was closed. How about lounges being closed off completely to the public for the Elite cocktail party every night, don't you think there are passengers who would enjoy going to that lounge nightly for a drink or to sit and talk?

 

Knowing that Michael's Clubs needed to be changed from what they were, because no one ever used them, what would you have turned them into?

 

Good point. First, I think Michael's Club should be a piano bar regardless if Perry is playing or not. Second, last year on the Silhouette the entire Reflections lounge was closed to the public from 5 to 7.

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Good point. First, I think Michael's Club should be a piano bar regardless if Perry is playing or not. Second, last year on the Silhouette the entire Reflections lounge was closed to the public from 5 to 7.
So, should they not have the other lounges (like the Reflections lounge you spoke of) closed off to the public as well?
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I used the Michael's area a few times but on the Milli, there is only one small table that has a view so it wasn't for me. The service there was great and everything, and it was a good thing we checked it out right away because we got our suite coupons so we knew what to expect then, like the internet and laundry coupons, really the only ones we cared about.

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