Lyndihop Posted October 16, 2017 #1 Share Posted October 16, 2017 I had called HAL today to ask for pricing for a pre cruise hotel/transfers in Rome for October of 2018. One of the hotels had already "sold out". Now I'm wondering about shore excursions, does that happen the same way? Is it possible to reserve the shore excursions and pay either on the ship or with final payment? Or do they demand payment at time of booking??? Link to comment Share on other sites More sharing options...
Randyk47 Posted October 16, 2017 #2 Share Posted October 16, 2017 I had called HAL today to ask for pricing for a pre cruise hotel/transfers in Rome for October of 2018. One of the hotels had already "sold out". Now I'm wondering about shore excursions, does that happen the same way? Is it possible to reserve the shore excursions and pay either on the ship or with final payment? Or do they demand payment at time of booking??? Yes, popular shore excursions can and do sell out well before the cruise. As I recall HAL asks for a credit card when you make the reservation. Link to comment Share on other sites More sharing options...
catl331 Posted October 16, 2017 #3 Share Posted October 16, 2017 You must pay at booking time, and yes, popular excursions do often get sold out pre-cruise. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted October 16, 2017 #4 Share Posted October 16, 2017 If there is a shore excursion that you really want to take, book it now. All too often we have seen people disappointed when they got to the ship and found a couple of tours sold out. Link to comment Share on other sites More sharing options...
Traveling Dot Posted October 16, 2017 #5 Share Posted October 16, 2017 Yes you do have to pay for shore excursions that you book on line but if for some reason you want to cancel once you get on the ship you can and they will just apply the refund to you onboard account. As others have said some excursions that are very popular do sell out even before you get on the ship. If you pre book and it is sold out you can get on a waiting list and if enough people request that excursion they will get another bus. Link to comment Share on other sites More sharing options...
Sage Posted October 16, 2017 #6 Share Posted October 16, 2017 Yes, you must pay at time of booking, but I believe that if you change your mind, even 48 hours before the excursion once on the ship, the money can be refunded. I'm sure others will let me know if I'm mistaken. Link to comment Share on other sites More sharing options...
Wayfairers Posted October 16, 2017 #7 Share Posted October 16, 2017 Yes, shore excursions sell out and even have waiting lists. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
catl331 Posted October 16, 2017 #8 Share Posted October 16, 2017 ... and if enough people request that excursion they will get another bus.Some excursions require more than just another bus, for example ones that use a small boat or a train. These are marked as "limited capacity" in the brochures, and if you're interested in one of those you should definitely pre-book it. Link to comment Share on other sites More sharing options...
Lyndihop Posted October 16, 2017 Author #9 Share Posted October 16, 2017 I ended up calling HAL. Excursions are payable at time of booking. Can cancel with no penalty 4 days out. Once on the ship, can cancel within 48hours/thanks for the responses. Link to comment Share on other sites More sharing options...
highland cruiser Posted October 16, 2017 #10 Share Posted October 16, 2017 I agree with other posts. Better to book now and not be disappointed. You can always cancel once on the ship. Enjoy your cruise and tour! Link to comment Share on other sites More sharing options...
Sage Posted October 16, 2017 #11 Share Posted October 16, 2017 I have also been on a waitlist and have cleared. It never hurts to be waitlisted, and you aren't charged until you have cleared/ Link to comment Share on other sites More sharing options...
kacurl Posted December 18, 2017 #12 Share Posted December 18, 2017 If you pre purchase excursions will that count towards cruise credits? ( Towards the $300 for 1 credit ) Link to comment Share on other sites More sharing options...
Rare kazu Posted December 18, 2017 #13 Share Posted December 18, 2017 If you pre purchase excursions will that count towards cruise credits? ( Towards the $300 for 1 credit ) Yes they do :) Link to comment Share on other sites More sharing options...
ger_77 Posted December 18, 2017 #14 Share Posted December 18, 2017 If you pre purchase excursions will that count towards cruise credits? ( Towards the $300 for 1 credit ) Yes, it certainly will - any pre-purchases will count toward cruise credits (wine, spirits, excursions, OBC, etc.). Smooth Sailing! :) :) :) Link to comment Share on other sites More sharing options...
knittinggirl Posted December 18, 2017 #15 Share Posted December 18, 2017 We always pre-book our EXC tours (shore excursions). But we also visit their desk to get more specifics. There are some details (like amount of walking, stairs, etc) they have in their system that they don't publish. Once onboard, the navigator app has the best description of shore excursions short of their desk. They listened to our complaints, and step stools appeared for boarding the buses. Also, we had to enter secured port, and on our New Zealand itinerary the bus pulled right up to the gangplank. They were much more stringent about mobility. I had a cane, and they limited me to Mild only. Some tours changed activity level after sailing. Our knitting group had a really nice lady, the First Officer's wife, that explained they'd gotten much more stringent about activity. Because they'd had people booking a strenuous activity (something I've never done, even 20 years ago), then complaining about it later. Link to comment Share on other sites More sharing options...
VennDiagram Posted December 18, 2017 #16 Share Posted December 18, 2017 I have also been on a waitlist and have cleared. It never hurts to be waitlisted, and you aren't charged until you have cleared/ That has been our experience, as well, that we have sometimes cleared the wait list. It never hurts to try (y) Link to comment Share on other sites More sharing options...
Jade13 Posted December 18, 2017 #17 Share Posted December 18, 2017 Celebrity now allows passengers to use OBC to pre-purchase excursions, dining, drinks packages etc. prior to the cruise. It would be nice if HAL did the same. Link to comment Share on other sites More sharing options...
kacurl Posted December 19, 2017 #18 Share Posted December 19, 2017 Thanks all thought so!!!! Cathy Link to comment Share on other sites More sharing options...
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