Warning Dream deck 8 aft 9A wraps

[jetwet1]

 

You would think, in the interest of PR, that they would come to the plate quickly with something...

 

Granted, to us at least, it seems of high importance - and that's understandable. To them, well... they are a BIG multi-billion dollar company. You can figure out the rest.

 

Tom

 

Tom you know better than that, you are the type of customer any business would fall over themselves for, I used to be for Carnival, the simple fact is that they would rather lose you than fix the problem or admit to it.

 

The only place you will really hear about this problem is on here, that's not a big enough PR hit for them to care, now having said that, Johns blog does show a certain degree of shift in mindset, but IMHO Carnival doesn't care, they know they can sell that cabin time and again.

Edited October 12, 2009 by jetwet1

[azkcruizers]

Tom....I noticed you were talking about balconies opening up....some do and some don't. If you are in 6492 it doesn't open to any. 6490 also doesn't open up. 6494 and 6496 open to each other. This is correct IF Carnival's written plans are correct ;) We both know better.

[Tom-n-Cheryl]

... but IMHO Carnival doesn't care, they know they can sell that cabin time and again.

 

Just like the "sucker suites" 4226 and 4235 (Spirit class)... Those are GREAT cabins, as long as you don't mind having a balcony which is smaller and less private than a Cat 8!

 

Most anywhere we go now (non ship related), I make a point to research as much as possible to avoid disappointment.

 

Tom

[Tom-n-Cheryl]

Tom....I noticed you were talking about balconies opening up....some do and some don't. If you are in 6492 it doesn't open to any. 6490 also doesn't open up. 6494 and 6496 open to each other. This is correct IF Carnival's written plans are correct ;) We both know better.

 

Yes, I did see that... but I am hoping that it's just more incorrect data. I could always bring along a cutting torch. (Those aren't on the prohibited list with irons and candles are they?) :D

 

Tom

[jetwet1]

Just like the "sucker suites" 4226 and 4235 (Spirit class)... Those are GREAT cabins, as long as you don't mind having a balcony which is smaller and less private than a Cat 8!

 

Most anywhere we go now (non ship related), I make a point to research as much as possible to avoid disappointment.

 

Tom

 

Yep, those be the ones I am thinking off, as you probably know we got into a massive fight with Carnival over 4226 and at the time I was still holding over $40k of their money from the casino, they didn't care if I walked, rather than making the situation right they prefered to lose us as customers.

 

I pretty much said "F them, there are other cruise lines", the wife however wouldn't let it drop, she ended up talking to a reporter from NBC who decided to do a piece on it, the funny thing was, once NBC called Carnival were falling over themselves to fix the situation, you see cruise critic reaches an audience, but it is still a relativity small one, NBC, hell that's national, millions of people will see that, THAT Carnival don't want to deal with.

 

The same can off course be said for other lines. When the whole swine flu thing was going on every line was offering future credits because, well the Mexican riviera cruises were not going to Mexico, Princess would not, at least not until Gene Sloan at USAToday got involved and threatened to run a piece pointing it out, of course minutes later everyone got a cruise offering a 50% future cruise credit.

 

Sites like this one can help inform people, but the reality is, the lines don't care, the viewer ship is to small, get the national media involved and the lines will make things right.

[Tom-n-Cheryl]

...

Sites like this one can help inform people, but the reality is, the lines don't care, the viewer ship is to small, get the national media involved and the lines will make things right.

 

Yep - Carnival pulls in a vast majority of it's revenue not from those frequent cruisers in suites, but the masses in interior, ocean view, and balcony cabins - mainly those with Gold (and A LOT) with Blue S&S cards.

 

After my recent failure to receive any platinum benefits on our last sailing (in the Owner's Suite no less), some of Carnivals shine is losing it's luster with me. It's sad to say --- I like their overall product, but their "support" network is weak.

 

I found it interesting, after already becoming a Milestone guest with Carnival (and playing a HUGE amount in their casinos - some green, through mostly black action) that after our VERY FIRST sailing on Celebrity (4 night cruise!) I was offered a FREE 10 day cruise over Thanksgiving though their players club. I was stunned -- they really knew how to get my attention, and in return they knew that I would put more money into play. Just a few months ago they messaged me again with an offer for a 12 night Med cruise in a suite!!! Unfortunately my career does not lend itself to taking off for 2+ weeks with only a few weeks notice, so I had to pass.

 

Hello Carnival.... hellooooooooooooooooooo :rolleyes:

 

Tom

[karen1225]

The Dream has an extra deck called the Vista deck....right below the Lido. There are 2 cabins (one on each side) that are L shaped and have wrap balconies. I am booked in # 9472 in April 2011 and that is one of the Vista Wraps.

[Tom-n-Cheryl]

The Dream has an extra deck called the Vista deck....right below the Lido. There are 2 cabins (one on each side) that are L shaped and have wrap balconies. I am booked in # 9472 in April 2011 and that is one of the Vista Wraps.

 

Those cabins are very good deals - unless something is not as it appears to be...

 

Tom

[karen1225]

Those cabins are very good deals - unless something is not as it appears to be...

 

Tom

 

That is what my PVP told me and that is why I booked so far in advance. I was one of the first 25 people to book on that sailing...lol. Love my wraps

[cruising together]

I booked 9475 the day the cruise 11/15/09 opened up I am hoping it is a good deal and stateroom plans are not wrong.

Kathy

[bighamlin]

Yes, I did see that... but I am hoping that it's just more incorrect data. I could always bring along a cutting torch. (Those aren't on the prohibited list with irons and candles are they?) :D

 

Tom

 

I am hoping for the same incorrect data as well. My family has Cabin 6492 and 6494 booked for Dec 26, 2009. It was the first time we have put our 2 youngest kids in their own room. Our thinking was that we could keep tabs on them with the connecting balconies. I guess we will make it work one way or another.

[sealovers]

I read your post a few times and I'm not sure if I understand it. But if you booked a 9A cabin, your balcony will be 50% larger than a normal Cat. 8 balcony. Your cabin may be bigger, or smaller, or the same size. But your balcony will definitely be bigger. By 50%. I'm gonna say this one more time, with emphasis.. A Cat. 9 cabin is like a Cat. 8 cabin, except the balcony is a little bigger..

 

Kujobie,

Sorry if I wasn't clear so my point was missed. I booked two 9a balcony cabins on deck 8. Now that the ship has sailed....I'm finding these are not wrap balcony's. For some odd reason, I was expecting them to be wraps as shown on the deck plans. My disappointment lies in the fact these are not wrap balconies as depicted. Thank you for your emphasis, but I am quite aware of the square footage of the 8 and 9 category cabins and know where to find that information. But being a new ship, this information was not available to me at the time of booking (many, many months ago); we all booked according to the deck plans/configurations available to us as published by Carnival Corporation.

[sealovers]

I read your post a few times and I'm not sure if I understand it. But if you booked a 9A cabin, your balcony will be 50% larger than a normal Cat. 8 balcony. Your cabin may be bigger, or smaller, or the same size. But your balcony will definitely be bigger. By 50%. I'm gonna say this one more time, with emphasis.. A Cat. 9 cabin is like a Cat. 8 cabin, except the balcony is a little bigger..

 

Kujobie,

Sorry if I wasn't clear so my point was missed. I booked two 9a balcony cabins on deck 8. Now that the ship has sailed....I'm finding these are not wrap balcony's. For some odd reason, I was expecting them to be wraps as shown on the deck plans. My disappointment lies in the fact these are not wrap balconies as depicted. Thank you for your emphasis, but I am quite aware of the square footage of the 8 and 9 category cabins and know where to find that information. But being a new ship, this information was not available to me at the time of booking (many, many months ago); we all booked according to the deck plans/configurations available to us as published by Carnival Corporation.

[Crusin Karen]

Kujobie,

Sorry if I wasn't clear so my point was missed. I booked two 9a balcony cabins on deck 8. Now that the ship has sailed....I'm finding these are not wrap balcony's. For some odd reason, I was expecting them to be wraps as shown on the deck plans. My disappointment lies in the fact these are not wrap balconies as depicted. Thank you for your emphasis, but I am quite aware of the square footage of the 8 and 9 category cabins and know where to find that information. But being a new ship, this information was not available to me at the time of booking (many, many months ago); we all booked according to the deck plans/configurations available to us as published by Carnival Corporation.

For me personally, this kind of hits the nail on the head. I usually book Spirit class ships and ALWAYS an aft wrap balcony cabin. Usually cabin 8264 on the Spirit and I believe the same cabin # on the Miracle also. We also had 2 cruises on Spirit and one on Miralce in those SAME cabins booked that we had to cancel in the past year. :( When we were finally able to book the Dream, we just ASSUMED those at the aft corner had aft wrap balconies AND we also, wrongly, assumed the cabin had the seperate rooms, which we were told by Tom of Tom n Cheryl just recently were only on Spirit class ships. Matter of fact, we were "upset" we didn't get a cabin on deck 8 just because we "always do" and kind of wanted to "keep the tradition." As it is now, we are booked in 7459. So I think the people who have had aft wraps in the past are a bit confused, and of course, being a new ship, this info wasn't available to many who booked early. :confused::o

[balcony bound]

I am at a loss, considering we've been booked for over a year, paid in full -- and from the photos posted, it looks like it's going to be a miserable cruise for my DH who is a pretty big guy. DH just finished 3 months of daily radiation - this is a much needed celebration cruise for us. I'm going to start whistling a happy tune and see if I can make sure I get on this ship with a good attitude. I'm hoping he can walk around the bed in 8466.

[btyko]

I am at a loss, considering we've been booked for over a year, paid in full -- and from the photos posted, it looks like it's going to be a miserable cruise for my DH who is a pretty big guy. DH just finished 3 months of daily radiation - this is a much needed celebration cruise for us. I'm going to start whistling a happy tune and see if I can make sure I get on this ship with a good attitude. I'm hoping he can walk around the bed in 8466.

 

I am also a pretty big guy.

 

My original cabin was a cove balcony. There were no suites or 9As available. A few days after final payment, when 8473 became available I grabbed it, and paid the difference.

 

I spoke to my travel agent yesterday, asking to be switched back to my original cabin. At first Carnival insisted that 8473 is a true 9A wrap around, and that I could not downgrade. The guy did some checking, called the ship, had the pursers office take pictures of the cabin, and they were "amazed" that the divider is where it is.

 

Long story short, I just spoke to my travel agent, and I am back in my original cabin, and I will find out today if I will get a refund or an onboard credit.

[balcony bound]

I'm not sure if anything will be available for us, I'd be happy in regular 8a balcony at this point. I'm just totally bummed. Price has gone way up since we booked, so I imagine I am SOL.

 

Glad to hear you were able to get your original back:D

[denisey]

Those cabins are very good deals - unless something is not as it appears to be...

 

Tom

 

A big part of the reason we book aft wraps is for the sunshine. It looks to me like the wraps on deck 9 are shaded by the Lido deck, so we've decided to not book those. So they do have a big balcony, and they are a good deal, just not for us.

[Tom-n-Cheryl]

A big part of the reason we book aft wraps is for the sunshine. It looks to me like the wraps on deck 9 are shaded by the Lido deck, so we've decided to not book those. So they do have a big balcony, and they are a good deal, just not for us.

 

It would be a +/- for us. From a comfort standpoint (shade and rain protection) I would like the overhang. But I know that my Sirius antenna would likely not get a signal under there.. so no deal!

 

 

Tom

[sunlover5]

Ya, sure wish I could find out about the room on Deck 7. I think if it is small also, we will change to regular balcony or take the 2 afts available on the back.

 

Glad you got your original cabin back. I booked back in July and just thought it would be the same as the Liberty!

[Tom-n-Cheryl]

Ya, sure wish I could find out about the room on Deck 7. I think if it is small also, we will change to regular balcony or take the 2 afts available on the back.

 

Glad you got your original cabin back. I booked back in July and just thought it would be the same as the Liberty!

 

Well -- looking back at the "official" deck plans again, I can see where the deck 8 corners (interior wise) are noticeably smaller than decks 6 and 7. I am not really concerned with those... though eventually seeing some actual pictures would add more peace of mind!

 

Tom

[happy cruzin]

I am also a pretty big guy.

 

My original cabin was a cove balcony. There were no suites or 9As available. A few days after final payment, when 8473 became available I grabbed it, and paid the difference.

 

I spoke to my travel agent yesterday, asking to be switched back to my original cabin. At first Carnival insisted that 8473 is a true 9A wrap around, and that I could not downgrade. The guy did some checking, called the ship, had the pursers office take pictures of the cabin, and they were "amazed" that the divider is where it is.

 

Long story short, I just spoke to my travel agent, and I am back in my original cabin, and I will find out today if I will get a refund or an onboard credit.

 

 

Please let us know if they offer any compensation. I too am waiting to here what - if anything - they are willing to do :rolleyes:.

According to my CVS they have finally recognize that 8473 does not have a wrap - but they are still calling it a 9A :eek:.

[kujobie]

Kujobie,

Sorry if I wasn't clear so my point was missed. I booked two 9a balcony cabins on deck 8. Now that the ship has sailed....I'm finding these are not wrap balcony's. For some odd reason, I was expecting them to be wraps as shown on the deck plans. My disappointment lies in the fact these are not wrap balconies as depicted. Thank you for your emphasis, but I am quite aware of the square footage of the 8 and 9 category cabins and know where to find that information. But being a new ship, this information was not available to me at the time of booking (many, many months ago); we all booked according to the deck plans/configurations available to us as published by Carnival Corporation.

 

New ship, old ship.. A category 9 is a category 9. It just means you'll have a bigger balcony. I think we can all agree that the deck plans are not to scale. I'm not saying that I would be happy if I was in your position. I'm just saying that, legally, Carnival doesn't have to do anything for you guys because, technically, they have delivered what is in the fine print, which is a balcony that is 50% bigger. And, to repeat what has been said, they don't care, at least right now. Because, if you cancel your reservation, there will be people lined up who will pay the price for that cabin.. All Carnival ships sail full. The demand is higher than the supply, even in these times.

Edited October 14, 2009 by kujobie

[Tom-n-Cheryl]

New ship, old ship.. A category 9 is a category 9. It just means you'll have a bigger balcony. I think we can all agree that the deck plans are not to scale. I'm not saying that I would be happy if I was in your position. I'm just saying that, legally, Carnival doesn't have to do anything for you guys because, technically, they have delivered what is in the fine print, which is a balcony that is 50% bigger.

 

I think that they will take the easiest (aka CHEAPEST) path to solve the issue: Keep your eyes out at Carnival.com for revised deck plans (with a tiny little divider m o v e d ...). :rolleyes:

 

:D

 

Tom

[sealovers]

New ship, old ship.. A category 9 is a category 9. It just means you'll have a bigger balcony. I think we can all agree that the deck plans are not to scale. I'm not saying that I would be happy if I was in your position. I'm just saying that, legally, Carnival doesn't have to do anything for you guys because, technically, they have delivered what is in the fine print, which is a balcony that is 50% bigger. And, to repeat what has been said, they don't care, at least right now. Because, if you cancel your reservation, there will be people lined up who will pay the price for that cabin.. All Carnival ships sail full. The demand is higher than the supply, even in these times.

 

I wonder how many other Carnival 9a's don't have a wrap balcony? Hummmm. I, like so many cruisers now, am not loyal to one cruiseline. I want a very nice cruise, itinerary and cabin for my fare spent. Sometimes I'm budgeting; sometimes, I'm not. I'm not 'stuck' with Carnival, but thought it would be nice to sail them again on one of their new ships on a 9a. It won't affect me one way or another if they reclassify these 9a categories on the Dream, deck 8. I'm not interested in a 9a without a wrap balcony, period. I have plenty of time before final payment to cancel. It's not about size. I've only sailed in balcony cabins (yes, guess I'm spoiled) and the size really does not matter. What does matter is the view from an aft wrap. I would think it's a matter of integrity for Carnival to want to rectify this error or assumption or whatever one wants to call it.

 

Kudos to everyone on CC who call attention to these particular cabins! Thank you!!