Room service and to go food

[djmess]

Sorry, I have not read this entire thread. Been on the Pearl the last 16 days and am continuing on until May 7.

 

The Hotel director did confirm that no food will be allowed to be taken out of restaurants. He did say that food can be taken from the buffet. This is a new policy and it does relate to health and safety. Just giving the update we received from the hotel director himself on the Pearl

[CasinoCruzGirl]

So with these new reports. I guess the buffet food does contain something magical in it so u don't get sick lol oh boy

 

Geri

[Trevor Fountain]

Sorry, I have not read this entire thread. Been on the Pearl the last 16 days and am continuing on until May 7.

 

The Hotel director did confirm that no food will be allowed to be taken out of restaurants. He did say that food can be taken from the buffet. This is a new policy and it does relate to health and safety. Just giving the update we received from the hotel director himself on the Pearl

Thanks for the info. I wonder why taking from a restaurant would be considered a health and safety issue, but not from the buffet?

[NLH Arizona]

Thanks for the info. I wonder why taking from a restaurant would be considered a health and safety issue, but not from the buffet?

Wonder if it has less to do with health and more to do with legal implications. At a restaurant the server would be allowing it and if the person gets sick (like what was reported), NCL would probably have some legal implications, since the server was involved and didn't advise the passenger that the food could go bad in x amount of time. And we all know how sue happy people are. With regard to the buffet, it is a self serve situation and there would be no server allowing (could be construed as giving permission) you to take it out. Unfortunately companies have to go to great lengths to keep from being sued by their customers. Edited May 2, 2015 by NLH Arizona

[swedish weave]

Why don't we all stop trying to excuse NCL for their policies and get real. THEY ARE DOING IT TO MAKE MORE MONEY !!!!

 

I do't know of any restaurant that won't let you have a doggie bag or take your leftovers home with you. The rooms on the ships have refrigerators, so that negates the arguments about people eating spoiled food.

 

Liability is a moot point, because when you book, you agree that any disputes have to go to arbitration instead of going to court.

[NLH Arizona]

Why don't we all stop trying to excuse NCL for their policies and get real. THEY ARE DOING IT TO MAKE MORE MONEY !!!!

 

I do't know of any restaurant that won't let you have a doggie bag or take your leftovers home with you. The rooms on the ships have refrigerators, so that negates the arguments about people eating spoiled food.

 

Liability is a moot point, because when you book, you agree that any disputes have to go to arbitration instead of going to court.

NOT MAKING ANY EXCUSES, JUST OFFERING ANOTHER SCENAIRO. As another poster said on another thread: You are correct...it really is not that cold...but fine for some things and short term storage. I agree, I don't think the refrigerators are cold enough to keep some foods from spoiling.

 

Liability is moot and I guess that is why some have been successful in suing cruise lines.

Edited May 2, 2015 by NLH Arizona

[SuiteCruiser]

NOT MAKING ANY EXCUSES, JUST OFFERING ANOTHER SCENAIRO. As another poster said on another thread: You are correct...it really is not that cold...but fine for some things and short term storage. I agree, I don't think the refrigerators are cold enough to keep some foods from spoiling.

 

Liability is moot and I guess that is why some have been successful in suing cruise lines.

 

So instead we'll just sue the waiters who bring the room service or the butlers that bring the sandwiches at 2PM that sit out all day. Somebody's cheesecake from Cagney's fares far better than the tuna sandwiches from the butler.

 

This has zero to do with liability and 100% to do with them getting people to pay $7.95 for room service.

Edited May 2, 2015 by SuiteCruiser

[NLH Arizona]

So instead we'll just sue the waiters who bring the room service or the butlers that bring the sandwiches at 2PM that sit out all day. Somebody's cheesecake from Cagney's fares far better than the tuna sandwiches from the butler.

 

This has zero to do with liability and 100% to do with them getting people to pay $7.95 for room service.

I have no idea why they are doing it, just offering up another scenario, since someone brought up that they were told it was done for health reasons and we all can voice our opinions. I don't think anyone knows why it was done, sure we can all speculate, but who really knows.

 

And I sure wouldn't put a tuna sandwiches in the refrigerator on the ships, because it would spoil very quickly in there.

[vicocala]

From all these various threads I have read the last six weeks or so I have come to the following conclusion:

 

UBP was given to me to drink heavily and not question anything! That may be harder than they realize!

[cruisebie]

NOT MAKING ANY EXCUSES, JUST OFFERING ANOTHER SCENAIRO. As another poster said on another thread: You are correct...it really is not that cold...but fine for some things and short term storage. I agree, I don't think the refrigerators are cold enough to keep some foods from spoiling.

 

Liability is moot and I guess that is why some have been successful in suing cruise lines.

 

But they don't have any problem bringing you food for a 7.95 convenience fee that you may not eat when first brought and may store in your fridge for later. Can you explain that?

[Kaboochi]

This this this. Omg. Why would you take your leftovers? Should you happen to somehow get hungry between a giant lunch and a giant dinner, or after said giant dinner, there are so many places to get food it's ridiculous. This boggles my brain that someone would bother with leftovers. Plus if you are not in a suite, I personally don't want to eat in a tiny cabin, basically eating... where? on my bed? yuck. my personal gues is that if this really is a policy, then it is to stop rooms and hallways from getting gross and disgusting with left over food.

 

The Bistro fillet mingion is too big for me to eat all of it at dinner, I slice it and bring it back for a late night snack. I also bring back their wonderful chocolate dessert. Why throw out a beautiful dinner when I will eat it later? I weigh 125 and am not a food hound. I don't cruise for the food. I just don't believe in waste.

[NLH Arizona]

But they don't have any problem bringing you food for a 7.95 convenience fee that you may not eat when first brought and may store in your fridge for later. Can you explain that?

Like I said, I nor anyone else has any idea why they did the no take out in restaurants policy, just gave my opinion on a different scenario, since a poster was told it was health related. I can only think that they might assume that if you are ordering room service, you plan to eat it when it is delivered and if you are taking left overs (after your meal), you don't plan on eating it right away. But like I said, I have no idea why they put the policy in place.

 

I guess the only way anyone will actually know what they instituted this rule, is to call NCL and ask.

[Kaboochi]

Not to hear what some think.

 

No one in their right mind would take a "doggy bag" back to the cabin after a meal in a specialty restaurant.

 

Hopefully this is true and enforcemnt is easy - don't have anything to put the leftovers in. You want to haul a dirty plate around the ship like a clown - have at it.

 

Buzzzz. Wrong answer. It's the only type of restaurant my travel group asks for a doggie bag

[kba1988]

Why don't we all stop trying to excuse NCL for their policies and get real. THEY ARE DOING IT TO MAKE MORE MONEY !!!!

 

I do't know of any restaurant that won't let you have a doggie bag or take your leftovers home with you. The rooms on the ships have refrigerators, so that negates the arguments about people eating spoiled food.

 

Liability is a moot point, because when you book, you agree that any disputes have to go to arbitration instead of going to court.

 

^^^^^^

THIS!

 

For years cruisers have enjoyed the ability to take their leftovers with them to indulge themselves a little bit later on. Now, all of a sudden, in the year 2015, there are HEALTH reasons preventing the ships from allowing it?? REALLY??? *sigh*

 

Sent from my SGP511 using Tapatalk

[CruisinHarvey]

I've been trying to keep up with this thread, but wow! this is a highly energized group. First: They are not stopping take out for health reasons. If that was the case, it would have been stopped long, long ago. Coincidence that they are starting a pay option for food in your room? NOT a Chance!

 

That being said. If I have to pay for food my room, why take away the food I want? Let me order room service from O'Sheehan's @ 10:00 PM so I can still have my wings or pot pie on my balcony. I can't believe it's more cost to bring that food, than the new room service menu!

[NLH Arizona]

That being said. If I have to pay for food my room, why take away the food I want? Let me order room service from O'Sheehan's @ 10:00 PM so I can still have my wings or pot pie on my balcony. I can't believe it's more cost to bring that food, than the new room service menu!

That is a great idea; since O'Sheehan's is a free restaurant, why couldn't one order room service off their menu as well.

 

Hopefully, someone from NCL is reading, because this is a great suggestion.

[cruisebie]

I wonder if NCL has considered that the (perhaps) unintended consequences of their new policy is that there will be a lot more late evening/night diners in O'Sheehan's. Are they staffed for this? If room service has a charge & food can't be taken back to our cabins, the only option may be a late night stop in O'Sheehan's.

 

Another consequence is that the RS delivery people will see a drop in the tips they are receiving. I can't imagine that will make them very happy.

[CasinoCruzGirl]

Another reason I believe this has nothing to do with health issues how about the food they leave out for a long amount of time in the casino does that have magical dust to keep it safe I don't think so. Whoever thinks that it is health issues for not taking your food back to your room needs their head examined

 

Geri

Edited May 3, 2015 by FootballParent

[LMaxwell]

I wonder if NCL has considered that the (perhaps) unintended consequences of their new policy is that there will be a lot more late evening/night diners in O'Sheehan's. Are they staffed for this? If room service has a charge & food can't be taken back to our cabins, the only option may be a late night stop in O'Sheehan's.

 

Another consequence is that the RS delivery people will see a drop in the tips they are receiving. I can't imagine that will make them very happy.

And if the service is slow in a free venue why would this company care?

[cruisebie]

And if the service is slow in a free venue why would this company care?

 

 

You are right, of course. The new NCL corporate regime seems to be focused only on raking in more dough. They are forgetting that if they are not ultimately providing a product that the customer wants, the bottom line will suffer.

[sparks1093]

Why don't we all stop trying to excuse NCL for their policies and get real. THEY ARE DOING IT TO MAKE MORE MONEY !!!!

 

I do't know of any restaurant that won't let you have a doggie bag or take your leftovers home with you. The rooms on the ships have refrigerators, so that negates the arguments about people eating spoiled food.

 

Liability is a moot point, because when you book, you agree that any disputes have to go to arbitration instead of going to court.

 

Too sane of an answer. Health and safety? Hooey.

[ceeceebat]

hopefully this clears things up.

[Wendy&Grumpy]

hopefully this clears things up. [ATTACH]348305[/ATTACH]

 

Unfortunately, that doesn't clear anything up, as this change is far more recent than his cruise on the Epic. :(

[LMaxwell]

hopefully this clears things up. [ATTACH]348305[/ATTACH]

What someone got on NCL 3 weeks ago may as well be 30 years ago the way changes are made....

[ceeceebat]

Unfortunately, that doesn't clear anything up, as this change is far more recent than his cruise on the Epic. :(

 

 

considering he is speaking as an NCL rep and not just some random person, I would hope that it would have assuaged some fears