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Queens Grill dining is it better

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Hi , we're new to cruising, had a P&O suite first time suite nice but no other benefits, so attracted by Queens Grill.

 

I noticed that Princess and Queens grills dinner menus on cunard web site were identical. I asked cunard customer service if this was a mistake or was queens grill the best culinary experience. The answer was all cunard food is great whatever dinning room, but queen's grills have butlers. Have we made a mistake in booking queens grill?

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What you will get in Queens Grill accommodation and dining are the following (there may be some I don't remember):

A larger suite at 500 square feet and up

A butler who will unpack your bags and repack them if you desire

Provide you with complementary wine and or spirits

Serve you dinner en suite with the evenings QG menu if you choose

A concierge who can make travel arrangements, print out boarding passes for flights, and make reservations for dining in the ships specialty restaurants. The Concierge lounge also has coffee, tea and pastries in the morning, and newspapers and is on nine deck, mid ship as most of the QG suites are also on nine.

The Concierge will provide you with custom personalized stationary to use on board to to write to friends ashore.

In the Queens Grill restaurant you will have a daily menu, and an ala carte menu and you can order off menu with usually a half day notice, and the staff with endeavor to fulfill your request is the goods are on board.

You will share the Grills lounge across the hall from the QG restaurant with Princess Grills passengers. You can take tea in the afternoon if you wish.

You will also share the Grills Terrace on eleven deck aft with Princess Grill passengers loungers, two hot tubs, and staff that will bring you refreshments.

 

I think you have made a very good choice in your booking. Enjoy

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Hi , we're new to cruising, had a P&O suite first time suite nice but no other benefits, so attracted by Queens Grill.

 

I noticed that Princess and Queens grills dinner menus on cunard web site were identical. I asked cunard customer service if this was a mistake or was queens grill the best culinary experience. The answer was all cunard food is great whatever dinning room, but queen's grills have butlers. Have we made a mistake in booking queens grill?

NO you have not made a mistake yet!! But if you don't book QG you will, The Grills have the best accommodation and service far superior than anything that P&O has to offer.

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We enjoyed Queens Grill in the summer. I have allergies and that was our main reason for opting for Queens Grill and the staff ensured that every meal was fine for me. The menu choice was good and the service excellent. It’s a smaller dining room and plenty of tables for two which suits us. You have the same table and wait staff every day and you can dine when you want within the restaurant opening times. We didn’t really use the services of our butler but he was there if we needed him. On finding out I had allergies he asked whether I would prefer a plate of fresh fruit instead of the daily canapés and every afternoon he delivered fresh melon, pineapple and mango. The concierge sorted out our boarding passes and we found the lounge to be a restful place to read and enjoy a coffee. We enjoyed it so much we’ve booked for next year.

 

 

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We have tried both. We had the Orissa suite on the Oceana and booked Queens Grill on QV.

IMO, there is absolutely no comparison. On Oceana, our so called Butler could not have been more disinterested in our well being. I split a cup of coffee on the sheet and the bed was remade with the wet dirty sheet. There is no differentiation in the dining room, no off menu requests etc.

On QV, we felt like royalty and virtually every member of staff went out of their way to ensure that we had everything we wanted.

I had a 20 minute telephone conversation with the Managing Director of P&O when we returned from Oceana and he admitted that P@O are not yet 'geared up' for Premium passengers.

I am sure you will have a wonderful time on Cunard. You might also consider Seabourn - smaller ships but great service?

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Having travelled all four grades I'd have to say tge food is better in the Grills. For ine thing they are cooking far fewer passengers so there is less standing around under lamps.

 

Then the off menu dishes are completely cooked to order. If you can manage it, I doubt you'll be disappointed.

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As you said the daily menus are identical to PG and frankly not that far off Britannia if you compare them- but the difference in QG is intimacy, service, and choice. The dining room is small and more like a fine dining restaurant ashore. The staff is fully engaged and fawns over even the smallest of details. And most fun is that you can pretty much order whatever you'd like as long as you give them a little notice. Difference in QG v PG is that the caviar is still free and plentiful. Not like it was back in the day on QE2 (I think dining on that ship was a significant step up from present day Cunard in just about every way, but that's a different thread). Current QG is the closest you can get to that today though.

 

PG is there as a less expensive alternative to those who want an elevated experience from Britannia but don't want to spring for a suite in QG. If you're fine with what you're paying for the booking just go for QG- it's a special experience.

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Its lovely to read people's grills experience. We love the atmosphere of Britannia, shortly to try Club in November, and feel it may be time to book the grills experience. No doubt once people experience grills they often re-book. For those Frasier enthusiasts I can only imagine it must be a little like Niles and Frasier Crane experiencing the golden door at the spa.

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As you said the daily menus are identical to PG and frankly not that far off Britannia if you compare them- but the difference in QG is intimacy, service, and choice. The dining room is small and more like a fine dining restaurant ashore. The staff is fully engaged and fawns over even the smallest of details. And most fun is that you can pretty much order whatever you'd like as long as you give them a little notice. Difference in QG v PG is that the caviar is still free and plentiful. Not like it was back in the day on QE2 (I think dining on that ship was a significant step up from present day Cunard in just about every way, but that's a different thread). Current QG is the closest you can get to that today though.

 

PG is there as a less expensive alternative to those who want an elevated experience from Britannia but don't want to spring for a suite in QG. If you're fine with what you're paying for the booking just go for QG- it's a special experience.

Having been lucky enough to be a QG passenger for many years, I would say the attention the staff give you is quite the opposite of fawning. They are very attentive to you and to the smallest details, but in a discreet way. They soon get the hang of your likes and dislikes and in our experience, all the staff go the extra mile in order to please.

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Hi , we're new to cruising, had a P&O suite first time suite nice but no other benefits, so attracted by Queens Grill.

 

I noticed that Princess and Queens grills dinner menus on cunard web site were identical. I asked cunard customer service if this was a mistake or was queens grill the best culinary experience. The answer was all cunard food is great whatever dinning room, but queen's grills have butlers. Have we made a mistake in booking queens grill?

 

Certainly not.

 

You haven't mentioned which Cunard ship but whichever, they are amazingly good.

 

Indeed, take a look at this review of mine which covered a Queen Mary 2 voyage in a Queens Grill suite 10 months ago...

 

https://solentrichardscruiseblog.com/2017/01/02/queen-mary-2-remastered-trans-atlantic/

 

32093375944_843ff6e00c_z.jpg

 

I'm sure you'll notice the difference from P&O.

 

Having said that I also cruise regularly with P&O and always enjoy myself. With P&O you get what it says on the tin.

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Having been lucky enough to be a QG passenger for many years, I would say the attention the staff give you is quite the opposite of fawning. They are very attentive to you and to the smallest details, but in a discreet way. They soon get the hang of your likes and dislikes and in our experience, all the staff go the extra mile in order to please.

 

Good morning Victoria.

 

No matter where I dine on Cunard ships, and I've dined at every level, I've always found the staff go the extra mile: not just in the Queens Grill.

 

Similarly on Hapag-Lloyd and Viking Ocean.

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Having travelled all four grades I'd have to say tge food is better in the Grills. For ine thing they are cooking far fewer passengers so there is less standing around under lamps.

 

Then the off menu dishes are completely cooked to order. If you can manage it, I doubt you'll be disappointed.

 

Nailed it in one Cruiseluvva.

 

And like you, I speak from experience.

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Thanks for response, and all your thoughts. I was slightly tongue in cheek asking wether we'd made a mistake in booking queens grill. I had read a number of forums and was happy with queens grill. But the response from Cunard astounded me, it seems they are almost ashamed to say queens grills are our premium product and everything about them is the best you can get on our ships including food. If Cunard are reading this get your act together. Again thanks to everyone.

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Its lovely to read people's grills experience. We love the atmosphere of Britannia, shortly to try Club in November, and feel it may be time to book the grills experience. No doubt once people experience grills they often re-book. For those Frasier enthusiasts I can only imagine it must be a little like Niles and Frasier Crane experiencing the golden door at the spa.

 

"Stupid Silver..."

 

You are quite right there!

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Its lovely to read people's grills experience. We love the atmosphere of Britannia, shortly to try Club in November, and feel it may be time to book the grills experience. No doubt once people experience grills they often re-book. For those Frasier enthusiasts I can only imagine it must be a little like Niles and Frasier Crane experiencing the golden door at the spa.

 

Having seen that TV episode, I know exactly what you're saying! Thanks for the laugh and the comparison.

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Wind surf boy, Cunard are trying to be gracious to all customers. Would you expect to have them say that Princess Grill is less than Queens Grill. Come on? They are not "ashamed", They are trying to say your Experience what ever it will be will be great. Cunard are not on their "high horse" maybe some one else might be?

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The benefits of Queens Grill class are many, but in our experience on QV, the food is the least significative of them. As others have pointed out, the menus are not very different, and quite frankly the cuisine is not that refined. Even when ordering off-menu (which I found less accessible than others said, the Maitre d' being slightly unenthusiastic), preparation is nothing special. Always good and tasty, but not amazing. Service is excellent and attentive, more so than it can be in the main dining room, obviously. The Grills on QV/QE enjoy magnificent views. The Queens Lounge is nice, but so are the other bars and lounges. But the biggest drawback of the Queens Grill dining room is that it is horribly packed. There are many tables for 2 people (which in itself is a good thing), but there is hardly any elbow room. It is just like being at a table of 6 or 8.

In my view, the compelling reasons to book QG are the large and comfortable suites, and the butler's service. I keep a vivid memory of watching us come into Venice from the terrace of our very own Q6 stateroom at the stern of the ship.

An alternative strategy might be to book a lower grade cabin (even oceanviews are nice and well appointed, or a basic balcony to enjoy the fresh air), and dine frequently at the Verandah restaurant, which in my opinion offers a considerably better culinary experience than the Queens Grill, for a modest extra charge. The only possible drawback is that the menu, while extensive, never changes.

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We have done Princess Grill (QE2), Britannia Grill (QE2), Queen's Grill (QM2) and are booked for next August in Princess Grill on QE. For us, the value of paying so much isn't the prospect of much better cuisine or service (frankly we thought that in Britannia Restaurant on QE last month outstanding on both counts) or the bigger cabin but... having the private deck areas and outdoor dining opportunity. Here, QE was a big disappointment with dire outside deck service and supervision... a complete mess of cluttered chairs moved all about, heaps of used towels and expanses of ugly cheap tan plastic decking. We often looked longing up at the secluded civilised grill decks. And the al fresco dining area of the grills looks delightful. Here, QE/QV seem to have ever so much nicer facilities in both location, privacy and amenities than QM2. The grill lounge on her is like some naff business class lounge in some small regional airport and the outside deck is... well... not impressive on any count. QE/QV offers something that secluded, private and all the more special for it.

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An alternative strategy might be to book a lower grade cabin (even oceanviews are nice and well appointed, or a basic balcony to enjoy the fresh air), and dine frequently at the Verandah restaurant, which in my opinion offers a considerably better culinary experience than the Queens Grill, for a modest extra charge. The only possible drawback is that the menu, while extensive, never changes.

 

We tried this strategy a couple of years back at what was then Todd English, it worked quite well up to a point. The staff and menu were indeed lovely but you are correct that the choice of food didn't change so a degree of familiarity set in over the duration. For that reason for anyone thinking along these lines I would suggest mixing it up a little rather than booking the same speciality restaurant for long durations.

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What you will get in Queens Grill accommodation and dining are the following (there may be some I don't remember):

A larger suite at 500 square feet and up

A butler who will unpack your bags and repack them if you desire

Provide you with complementary wine and or spirits

Serve you dinner en suite with the evenings QG menu if you choose

A concierge who can make travel arrangements, print out boarding passes for flights, and make reservations for dining in the ships specialty restaurants. The Concierge lounge also has coffee, tea and pastries in the morning, and newspapers and is on nine deck, mid ship as most of the QG suites are also on nine.

The Concierge will provide you with custom personalized stationary to use on board to to write to friends ashore.

In the Queens Grill restaurant you will have a daily menu, and an ala carte menu and you can order off menu with usually a half day notice, and the staff with endeavor to fulfill your request is the goods are on board.

You will share the Grills lounge across the hall from the QG restaurant with Princess Grills passengers. You can take tea in the afternoon if you wish.

You will also share the Grills Terrace on eleven deck aft with Princess Grill passengers loungers, two hot tubs, and staff that will bring you refreshments.

 

I think you have made a very good choice in your booking. Enjoy

 

 

Excellent summary. IMHO, the best reason for choosing Queens Grill is the substantially larger stateroom. If that is important to you, then it's worth the extra expense.

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We enjoyed Queens Grill in the summer. I have allergies and that was our main reason for opting for Queens Grill and the staff ensured that every meal was fine for me.

Sent from my iPad using Forums

 

This is one of the reasons we book Queen's Grill too. Our experience on QM2 wasn't completely up to scratch when it came to dealing with the allergies, but QV this summer were truly excellent.

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Hi just to say thanks, we choose queens grill for the larger cabin, and Cunard for the benefits that come with it . I'm not being precious as was suggested in one answer, I was however peturbed at changes that seem to make a very good strategic positioning being undermined by what looks like penny pinching . Cunard differentiates itself from other carnival products by it's more luxurious and more formal core product in Brittannia. It then adds further differentiation with the grills concept. It could have stuck at Brittannia and Grills, but they purposefully split grills into two dining rooms. Once you differentiate two products this must be at all levels. As queens and princess grills are two differentiated dining rooms then it is logical that the food offering should differ, starting with the core menu. The can't be bothered reply I recieved from Cunard to the obvious question why are the menus the same , i.e. that " all our food is great", started it all off

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What you will get in Queens Grill accommodation and dining are the following (there may be some I don't remember):

A larger suite at 500 square feet and up

A butler who will unpack your bags and repack them if you desire

Provide you with complementary wine and or spirits

Serve you dinner en suite with the evenings QG menu if you choose

A concierge who can make travel arrangements, print out boarding passes for flights, and make reservations for dining in the ships specialty restaurants. The Concierge lounge also has coffee, tea and pastries in the morning, and newspapers and is on nine deck, mid ship as most of the QG suites are also on nine.

The Concierge will provide you with custom personalized stationary to use on board to to write to friends ashore.

In the Queens Grill restaurant you will have a daily menu, and an ala carte menu and you can order off menu with usually a half day notice, and the staff with endeavor to fulfill your request is the goods are on board.

You will share the Grills lounge across the hall from the QG restaurant with Princess Grills passengers. You can take tea in the afternoon if you wish.

You will also share the Grills Terrace on eleven deck aft with Princess Grill passengers loungers, two hot tubs, and staff that will bring you refreshments.

 

I think you have made a very good choice in your booking. Enjoy

 

 

 

Plus when you are having lunch/dinner in the Princess or Queens Grill restaurants, you get to stare at the lower class passengers walking by outside on the deck.

 

I say that with humor!

 

I had my first TA crossing last June in an outside Balcony cabin on Deck 11. Had an amazing time! Doing another one in January.

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What you will get in Queens Grill accommodation and dining are the following (there may be some I don't remember):

...

A concierge who can make travel arrangements, print out boarding passes for flights, and make reservations for dining in the ships specialty restaurants. The Concierge lounge also has coffee, tea and pastries in the morning, and newspapers and is on nine deck, mid ship as most of the QG suites are also on nine.

The Concierge will provide you with custom personalized stationary to use on board to to write to friends ashore.

In the Queens Grill restaurant you will have a daily menu, and an ala carte menu and you can order off menu with usually a half day notice, and the staff with endeavor to fulfill your request is the goods are on board.

...

I don't mean to be picky, but the above three excerpted points apply to those in Princess Grill as well as Queen's, except that off-menu ordering is not encouraged in Princess very often, but the occasional request will be honoured. I'm not trying to discourage anyone from Queen's, which was a most impressive experience, but having been in both Grills a few times I am just relating my experience.

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I don't think so, as he is still repeating his same question to the 'Angus Struthers Q&A' coming up May 10

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Not yet, will let people know when I have. I'm a novice to cruising, just so far used P&O as a way of getting from a to b, Cape Town to UK after spending winter on water in South Africa. P&O suites were good, but food not bad but nothing to write home about. Hence try QG. Mrs W wanted to go to St Petersburg, coming up, also booked QM2 for another return from SA.

 

Just thought it would be a good idea to remind Angus about the importance some of us attach to cuisine.

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Thanks for replying , just to say, you'll be very impressed when the time comes to try out QG..... I'd take no notice of those 'on line menu's' as things are different once onboard and you've interacted with the restaurant MD .;)

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Not yet, will let people know when I have. I'm a novice to cruising, just so far used P&O as a way of getting from a to b, Cape Town to UK after spending winter on water in South Africa. P&O suites were good, but food not bad but nothing to write home about. Hence try QG. Mrs W wanted to go to St Petersburg, coming up, also booked QM2 for another return from SA.

 

Just thought it would be a good idea to remind Angus about the importance some of us attach to cuisine.

 

Thanks for replying , just to say, you'll be very impressed when the time comes to try out QG..... I'd take no notice of those 'on line menu's' as things are different once onboard and you've interacted with the restaurant MD .;)

 

Ah, so TWO Cunard voyages.

 

The anticipation and excitement is giving me an adrenaline kick.

 

:'):')

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Personally having done QG on QE last October and although the food was excellent having seen the menu for Princess Grill if I am ever lucky enough to consider booking either again I would save my money and book Princess Grill.

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Personally having done QG on QE last October and although the food was excellent having seen the menu for Princess Grill if I am ever lucky enough to consider booking either again I would save my money and book Princess Grill.

 

 

 

You essentially give up caviar and special off menu ordering (although PG MDs have entertained special requests in the past- it’s just not standard like QG). Off menu ordering doesn’t seem to be as freewheeling as it was in the past on QE2 these days though.

 

PG is a good value for what you get.

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You essentially give up caviar and special off menu ordering (although PG MDs have entertained special requests in the past- it’s just not standard like QG). Off menu ordering doesn’t seem to be as freewheeling as it was in the past on QE2 these days though.

 

PG is a good value for what you get.

 

Do not actually gave up much caviar was only offered once during 12nt cruise and we were never asked once if we fancied anything "off menu" or given the chance to do that.

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Hi , we're new to cruising, had a P&O suite first time suite nice but no other benefits, so attracted by Queens Grill.

 

I noticed that Princess and Queens grills dinner menus on cunard web site were identical. I asked cunard customer service if this was a mistake or was queens grill the best culinary experience. The answer was all cunard food is great whatever dinning room, but queen's grills have butlers. Have we made a mistake in booking queens grill?

No! Not at all. Yes, both menus are similar. There is a more extensive A La Carte menu with Queens Grill, however. Also in QG you have the option to venture "off menu". Princess Grill used to allow this as well, but the "cutback gurus" have really trimmed this option. You will need to give some notice to do so, however. You may meet with the Maître D & give him/her some ideas as to what you like & they can forward it to the chefs. You may also ask to have he chef prepare a "surprise" meal. You will need to give likes & dislikes & any allergy issues if any. Overall, I think you're in for a real treat!

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Posted (edited)
Its lovely to read people's grills experience. We love the atmosphere of Britannia, shortly to try Club in November, and feel it may be time to book the grills experience. No doubt once people experience grills they often re-book. For those Frasier enthusiasts I can only imagine it must be a little like Niles and Frasier Crane experiencing the golden door at the spa.

Thank God there's no "last" door! Thank you for bringing a memory back of an excellent episode of an excellent show! My favorite episode is still the one with the "hot" caviar. Niles scrapping the Caviar off his tongue back into the jar was hilarious, and really gross, too!

Edited by keithm
additions

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Do not actually gave up much caviar was only offered once during 12nt cruise and we were never asked once if we fancied anything "off menu" or given the chance to do that.

Hate saying..you need to ASK! We got Caviar every night as a canapé by our butler. Staff doesn't always volunteer info. to the pax. You don't ask, you then don't know what's available & the cruise lines makes extra $$ off our blissful ignorance. Osman the Maître D on QM2's Queens Grill always knew we were foodies & suggested go off menu. We'd get Foie Gras/Sweetbreads. Items that used to be on the menu, but due to politically correct PIA's, they removed the items, but they are STILL available if you request them. Some items on the A La Carte menu need to be ordered by lunch. I'd make some extensive requests.. A whole cold water Baked stuffed Lobster, for example. That took a day & a half to get, but was worth it. It's all there. You just need to be an informed consumer!

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Do not actually gave up much caviar was only offered once during 12nt cruise and we were never asked once if we fancied anything "off menu" or given the chance to do that.

 

Strange.

 

We were on the same trip last year and were asked every single day if we were happy with the menu or if we wanted anything else. That was either Zoltan, one of the head waiters or Ico.

 

We did opt for a few off menu treats including Peking Duck that takes 3 days to prepare.

 

We were also invited to dine with the F & B Manager one night in steerage. That was good fun.

 

Stewart

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Strange.

 

We were on the same trip last year and were asked every single day if we were happy with the menu or if we wanted anything else. That was either Zoltan, one of the head waiters or Ico.

 

We did opt for a few off menu treats including Peking Duck that takes 3 days to prepare.

 

We were also invited to dine with the F & B Manager one night in steerage. That was good fun.

 

Stewart

 

Well, our QG experience was much like majortom's. I think we met you, Stewart, on a Canary Islands cruise and if that is so then I think you are a regular customer? I suspect that "regulars" do get enhanced treatment in the Grills. And given how much they are spending, that seems entirely reasonable. I also appreciate the comment earlier in this thread that one has to ask (at least at first). Frankly, the offered menu and the a la carte options were more than enough for us. When using a restaurant, we like to be able to decide what we want when we sit down to eat and not a day or two in advance! Thinking in advance is too much like being at home!

 

On the food front, it seems that people often choose to order caviar or lobster when going off menu. I worked in Russia for six and odd years and have had all the caviar that I want, to the extent that I would not go out of the way to request it. And lobster is not one of our favourite foods: except lobster bisque at Tasty's Restaurant in Anguilla (apologies for the advert!). I am sure the OP will not be disappointed whichever choices he makes.

 

However, we were regularly asked in QG if we were happy with the menu, so the opportunity was there. The great thing about QG is that people can make it what they want. For us, I think we have decided that PG suits better. We don't really take that much advantage of the QG extras like the free bar in cabin. And, frankly, we found our excellent aft QG room a bit too large (and bouncy going across the Bay of Biscay).

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However, we were regularly asked in QG if we were happy with the menu, so the opportunity was there. The great thing about QG is that people can make it what they want. For us, I think we have decided that PG suits better. We don't really take that much advantage of the QG extras like the free bar in cabin. And, frankly, we found our excellent aft QG room a bit too large (and bouncy going across the Bay of Biscay).

 

We do travel QG on a regular basis, with two coming up this year. It is entirely possible that we did meet on a Canaries trip. We're doing the same one in November, and again, in an aft cabin, which we really like despite the bounces.

 

Her indoors likes the large rooms and I appreciate the mini bar, so I'm afraid it's still QG for us.

 

Stewart

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We enjoy off menu ordering in the QG. I enjoy foods that are not heavily sauced. My favorite was King Crab Legs although I was given far too many to eat!! Must have been over a pound. We also njoyed the Princess Grill on the QE2. In her later years it was actually the former Queens Grill and included the original statues. It was much more intimate than the new Queens Grill which required a much larger restaurant because of the addition of many more Queens Grill Suites.

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