Jump to content
bluemarble

New Dress Code Designations?

Recommended Posts

I'd love to believe that this is all some glitch or April Fool joke. Sadly though we have seen things show up in the system before there was a formal announcement - like deck 13 statesrooms online before it was announced that there would be any up there. I'm so mad I want to cancel my June sailing because what they are delivering is a substantial departure compared to that at time of booking. I'm stuck unless I want to eat a huge cancellation penalty. Not too late to cancel my later sailing however.
I'm feeling very much the same. I have other cruises booked and feel that I will not be getting what I booked for any more.

 

The dress code is very much Cunard's USP as others have said. Without it there is very little insentive to book with them when you can get the same standards on other lines at a lower price.

 

Does anyone know where I might find the email address of anyone at the top level of Cunard so that I can register my disappointment? I realise it won't do any good but I will at least feel I have done something.

Share this post


Link to post
Share on other sites

Cunard are saying there is no change -

 

"Hi Kate,

 

No worries with this, the wording is just slightly different on there. They mean the same things (so smart attire is informal, and gala evening is formal).

 

The atmosphere on Cunard is important, and the dress code contributes to this atmosphere. So rest assured there are no plans to change this :)

 

Kind regards,

 

James"

 

I have suggested that they should update the website to match the VP names or revert back to the old names.

Share this post


Link to post
Share on other sites
No... I think you have two. "Gala Evenings" and "Smart Attire". "Informal" is gone.

Pardon me for disagreeing with you, but my VP states THREE dress codes: Gala Evenings, Smart Attire AND Informal!

Share this post


Link to post
Share on other sites
Cunard are saying there is no change -

 

"Hi Kate,

 

No worries with this, the wording is just slightly different on there. They mean the same things (so smart attire is informal, and gala evening is formal).

 

The atmosphere on Cunard is important, and the dress code contributes to this atmosphere. So rest assured there are no plans to change this :)

 

Kind regards,

 

James"

 

I have suggested that they should update the website to match the VP names or revert back to the old names.

 

Cunard may be saying there is no change but that is not true !!

 

I sent a complaint to Cunard after our trip this years on QM2 to Australia.We had the obvious problems where many men did not bother to wear jackets at dinner,we saw denim and flip flops in the dining room.One woman thought her leather studded bikers jackets was suitable for dinner but the best we saw was a man in the theatre wearing boots,denim jeans,a scarf,a t shirt and a flat cap !!!!!!

Here is part of the reply I received from Simon Palethorpe(Cunard Senior Vice President)

 

I've taken on board your comments onthe dress code. We do on occasion have issues of the type you describewith shorter cruises. While short cruises are a good 'taster' ofCunard they sometimes attract people who have spent less time understandingthe Cunard experience and the standards that we try to uphold.

 

To reduce this we have reviewed theway in which we break up our cruises into segments and have been endeavouringto have fewer short segments and with less inventory allocated to them. In addition we have reviewed the way in which our dress standardsare communicated, both before and during a cruise, and believe that thiswill help significantly when rolled out over the coming months.

 

 

 

It appears the communication of the new standards will " help significantly" by allowing Cunard to say to anyone complaining that smart attire depends where the ship is positioned i.e. if you are travel on Cunard to a country that doesn't like formal wear then hard luck !!!!!

Share this post


Link to post
Share on other sites
Cunard are saying there is no change -

 

"Hi Kate,

No worries with this, the wording is just slightly different on there. They mean the same things (so smart attire is informal, and gala evening is formal).

The atmosphere on Cunard is important, and the dress code contributes to this atmosphere. So rest assured there are no plans to change this :)

Kind regards,

James"

 

I have suggested that they should update the website to match the VP names or revert back to the old names.

I've also emailed Cunard about this issue. Let us see if any reply I receive is consistent with the answer you received. Frankly, as shore-side normally couldn't organise themselves out of a wet paper bag, I doubt my answer will bear any relation to the one above.

 

Why not ensure that all is clear, concise with no ambiguity, before changing sections of the website?

Share this post


Link to post
Share on other sites
Cunard are saying there is no change -

 

"Hi Kate,

 

No worries with this, the wording is just slightly different on there. They mean the same things (so smart attire is informal, and gala evening is formal).

 

The atmosphere on Cunard is important, and the dress code contributes to this atmosphere. So rest assured there are no plans to change this :)

 

Kind regards,

 

James"

 

I have suggested that they should update the website to match the VP names or revert back to the old names.

 

Thanks for that Host hattie.

 

I wonder how long it will be before the reality sinks in elsewhere. :evilsmile::evilsmile:

Share this post


Link to post
Share on other sites
Actually Princess is more formal than Holland America. I was on Princess in January and for the most part men wore suits or tuxedos on "formal" night and it was still called formal night.

 

Although there was no restriction on what you could wear in other parts of the ship outside the main dinning room.

 

Although I saw it on the itinerary Princess does not really do ballroom dancing.

 

On other nights the suggested attire was smart casual which appears to be more formal than Holland America's other evenings.

 

It will be funny if Princess lines is more formal than Cunard for a period of time.

 

If the ambiance goes away and the food on Cunard is not really much better than the other cruise lines they will have to reduce their prices.

 

Well if Princess is more formal than HAL then I'll steer clear of the latter.

 

I have just returned from a 15 Night cruise on Star Princess and am busy writing my review but am happy to state that the dress code and standard of dress on the 3 formal nights bordered on the abysmal.

 

If it hadn't been for the 278 Brits on board upholding a decent standard one could have been forgiven for thinking one was sailing on a Salvation Army floating vessel for the homeless.

Share this post


Link to post
Share on other sites
I'm feeling very much the same. I have other cruises booked and feel that I will not be getting what I booked for any more.

 

The dress code is very much Cunard's USP as others have said. Without it there is very little insentive to book with them when you can get the same standards on other lines at a lower price.

 

Does anyone know where I might find the email address of anyone at the top level of Cunard so that I can register my disappointment? I realise it won't do any good but I will at least feel I have done something.

 

 

Hi Camgirl.

 

Like you I have a longish Cunard cruise booked for next year and would be most disappointed with any changes to the dress code.

 

Of course, on the reverse side, the saving on additional flight costs for excess luggage would enhance the wine fund (I jest of course) and my wife and I will always remain standard bearers for formality: come what may.

 

Indeed, three weeks ago, prior to joining a Princess Cruise from Los Angeles, we stayed overnight on the Queen Mary and dined in Sir Winston's: fully upholding the the dress standard of yesteryear...

 

26198585117_79f7dba4da_z.jpg

 

 

40176153675_e17751510d_z.jpg

Share this post


Link to post
Share on other sites
Cunard are saying there is no change -

 

"Hi Kate,

No worries with this, the wording is just slightly different on there. They mean the same things (so smart attire is informal, and gala evening is formal).

 

The atmosphere on Cunard is important, and the dress code contributes to this atmosphere. So rest assured there are no plans to change this :)

Kind regards,

James"

 

I have suggested that they should update the website to match the VP names or revert back to the old names.

 

What a load political double speak. This is insulting. "Formal attire" has defined parameters while "elegant" does not. Even more outrageous is Angus Struthers lying to Bell Boy about it. Cunard apparently thinks that we are children and don't know the difference.

Share this post


Link to post
Share on other sites

Where has "elegant" come from ?

Formal nights are now Gala Evenings and we are told the definitions are the same.

Share this post


Link to post
Share on other sites
Carnival UK (Cunard and P&O) have been overseen by Stein Kruse of Holland America Group since July so nothing should come as a shock. Dumbing down began made when management changed from Princess to P&O in autumn 2007. It's all about attracting the new demographic and profit.

This is bad news. Even if the dress code does not change as much as some of us fear, we might be treated to other aspects of "dumbing down." We could see the restaurants closed for lunch on port days; the full range of entertainment and lectures (something for all tastes) reduced; tea-pots replaced with slightly hot water poured over a weak tea-bag in a cup; the afternoon tea treats reduced to bite-sized scones and some other tiny items.

 

 

I would like to think that Carnival wouldn't be so stupid as to tinker with a well-established brand - any more than they already have. One can hope.

Share this post


Link to post
Share on other sites
Cunard are saying there is no change -

 

"Hi Kate,

 

No worries with this, the wording is just slightly different on there. They mean the same things (so smart attire is informal, and gala evening is formal).

 

The atmosphere on Cunard is important, and the dress code contributes to this atmosphere. So rest assured there are no plans to change this :)

 

Kind regards,

 

James"

 

I have suggested that they should update the website to match the VP names or revert back to the old names.

 

 

 

if that is so why bother changing the terminology ?

Share this post


Link to post
Share on other sites

Not to belabour the point, but I think this is more than just words. It's the lack of words that the issue here: "Smart Attire" is different from "Informal (Jacket Required). And "Gala Evening" is different from "Formal". It's like telling an eight-year-old he or she "might do their homework" vs. "do your homework".

 

Anyway, we shall see.. maybe they will get enough blowback to change their minds. But I think minds have been changed and it's all quite in keeping with Carnival "management" decisions over the last eight years affecting all their lines. If anything, Cunard has been more immune than the others, certainly Holland America and P&O and as such is the last refuge of we scoundrels who appreciate traditional ocean travel.

 

Oh, I e-mailed Cunard World Club about this and typically, got a reply in 30 mins. They said they were "referring my query to Guest Relations" so I would imagine I'll hear back sometime in mid May. If at all...

Share this post


Link to post
Share on other sites

My concern is that the term Gala means something to passengers of other lines and it's not Cunard Formal. On other lines it means "dressy, if you like."

Share this post


Link to post
Share on other sites

I queried this with Cunard via FB, FB direct messaging and Twitter. IMO the short of it is given that Holland America now manage Cunard and P&O in Europe Cunard certainly seem to be dumbing down the dress code - in line with the dress code definition of HAL: Which I consider to be yet another poor Cunard marketing decision/policy - despite Cunards 'customer services' staff denial. I am sure others share this concern and they too may want to blitz Cunard with queries regarding this dumbing down by stealth. Others members may want to take this up with Cunard - good luck!! Here is my conversation with them:

 

-

 

I have a query regarding your possible down grading of your dress codes on your ships. I have a booking on #QM2 In June - the ticket and the Voyage Personaliser clearly show the dress code as 'FORMAL' & 'INFORMAL' (Jacket Required) - BUT - another booking this year on QE in September has a NEW dress code 'GALA EVENING' & 'SMART ATTIRE'. IS CUNARD CHANGING/DOWNGRADING ITS DRESS CODE TO BE RELAXED/LACKING similar to @HALcruises who use the same definitions? PLEASE ADVISE. I am very concerned as a regular Cunard passenger who likes the formal aspect of Cunard, I am sure I am not on my own.

 

- Hi David, Thank you for your message. I believe I just replied to one of your comments on Facebook, so apologies as I had not seen you had messaged directly. As you may have already seen, there are currently no plans to change the dress code on board. The wording is just slightly different.

For more information, please look at the following link on our website:

http://*******/2GdOkaR. It details here the same dress code that you will be used to :) Kind regards, James

-

- Hi David, I totally understand why you are worried about this, so rest assured, I have fed these comments back to the relevant department. I know they are just trialing new language and wording, to keep things fresh. It does not mean the dress code will be changed at all. I hope this helps to address your concern. Just to confirm, the dress code will remain the same as before. Kind regards, James

-

Thank you James - sorry but I am not convinced - no one is explaining why Cunard are now using the very casual dress code terms as the much more casual HAL - is it a coincidence that @Cunard are now under HAL management. I have 2 further cruises with Cunard in 2018 - a full World Cruise +Alaska in 2019 - as a premium World Cruise member I think we deserve better than a PR fob off. But thank you for your bothering to respond - regards David

Morning James - thank you for that but to be frank that does not address my and others concern. If you change the wording on VP and ticket folders yet NOT change other documents to use the same terminology it will cause evn more confusion. Is it therefore a 'coincidence' ' that the new term are the same as @HALcruises who have a much more casual dress code than @Cunard. Please advise.

Share this post


Link to post
Share on other sites
I just noticed something curious regarding the dress code designations in voyage personaliser for our upcoming voyages on QM2. We are booked on three consecutive voyages M821 (eastbound crossing), M822 (Norwegian Fjords), and M823 (westbound crossing).

 

The dress code for our first crossing was posted in voyage personaliser a little over a month ago and is what I was expecting.

 

Voyage M821

10 June - New York Embark - Dress: Informal (Jacket Required)

11 June - Sea Day - Dress: Formal (Royal Cunard Ball)

12 June - Sea Day - Dress: Informal (Jacket Required)

13 June - Sea Day - Dress: Formal

14 June - Sea Day - Dress: Informal (Jacket Required)

15 June - Sea Day - Dress: Formal (Roaring Twenties Ball)

16 June - Sea Day - Dress: Informal (Jacket Required)

17 June- Southampton Disembark

 

The dress codes for our next two voyages were just posted today in voyage personaliser and are not exactly what I was expecting. Here is what is listed within the itineraries for those two voyages.

 

Voyage M822

17 June - Southampton Embark - Dress: Informal (Jacket Required)

18 June - Sea Day - Dress: Gala Evening (Black & White Ball)

19 June - Bergen - Dress: Smart Attire

20 June - Alesund - Dress: Smart Attire

21 June - Flaam - Dress: Smart Attire

22 June - Stavanger - Dress: Gala Evening (Masquerade Ball)

23 June - Sea Day - Dress: Smart Attire

24 June - Southampton Disembark

 

Voyage M823

24 June - Southampton Embark - Dress: Smart Attire

25 June - Sea Day - Dress: Gala Evening (Black & White Ball)

26 June - Sea Day - Dress: Smart Attire

27 June - Sea Day - Dress: Gala Evening

28 June - Sea Day - Dress: Smart Attire

29 June - Sea Day - Dress: Gala Evening (Masquerade Ball)

30 June - Sea Day - Dress: Smart Attire

01 July - New York Disembark

 

The best I can make of this is that Cunard is starting to call the "Formal" dress code "Gala Evening" instead and is starting to call the "Informal" dress code "Smart Attire" instead. I hope that's all there is to it. I can find no definition of the "Gala Evening" and "Smart Attire" dress codes. I fact, the "What to Wear" page within voyager personaliser still refers to the dress codes as "Formal" and "Informal", so I'm not sure what to make of this.

 

Just wanted to bring this up in case anyone else has any other ideas about what Cunard may be up to with these new "Gala Evening" and "Smart Attire" dress code designations shown in our voyage personaliser itineraries.

 

John

 

 

 

I queried this with Cunard, conversation is further down the thread, but IMO I only received a PR foboff.

 

 

Looks like the Cunard dress code definition will be changingduring the summer. We have a cruise withthem in June 2018 that has the old definitions – FORMAL/INFORMAL, yet ourcruise with Cunard in September 2018 has the new definitions GALA EVENING/SMARTATTIRE, hence my contact with them.

 

 

Holland America Line now manage both Cunard and P&O UK. Holland America Lineuses the same dress code definitions now being rolled out to Cunard later inthe Summer – FORMAL became ‘GALA EVENING’, whichsuggests men wear a jacket and tie instead of a full-blown dinner suit!!!!!. INFORMAL became ‘SMART ATTIRE’ which suggests menwear a collared shirt and slacks, no mention of ajacket!!! and women wear a casual dress or trousers and blouse.

 

 

Hardly the Cunard we now know and love after 19 voyages withthem. I do hope this is not the dumbingdown of a fine traditional cruise line. We have our first full World Cruise and one toAlaska in 2019 and truly hope we have not made a mistake given these changes.

Share this post


Link to post
Share on other sites
Ours is showing the same for our next cruise and we have a Black & White Ball on our last night

 

Depending on when you sail you may want to check your Voyage Personaliser - if it is later in the summer the definitions could have changed - ours in June was the same - the one in September has now changed to the HAL type dress code!

Share this post


Link to post
Share on other sites

Absolutely gutted if they are really changing the dress code. Suspect that the bottom line is simply 'money'. Would love to know what numbers are sailing with Cunard and whether they are falling. If so, then perhaps the 'powers that be' think that by relaxing the dress code the number of bookings will go up.

 

Screwed logic of course as people will almost certainly end up looking for cheap offers on other lines.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

×