Jump to content

Questions on Future Cruise Credit and Onboard Credit (merged May 4)


Recommended Posts

I have an FCC from a cancelled April cruise. I haven’t used it yet. I now will also  have one from an august  cruise that is cancelled. Can I use them both for 1 cruise?

Edited by Host Carolyn
Organize FCC posts
Link to post
Share on other sites

You'll be able to use both FCC but you'll only get one onboard credit if you use all your FCC on one cruise.  

Edited by atobols
clarification
Link to post
Share on other sites

We received our letter from Carnival this morning.  We now have the choice of full refund or FCC+$600 OBC.  We have until 12/22 to rebook with our FCC.

This is the question:

If  I book Mardi Gras in  March 2022 now and decide to cancel for a cruise in 2021 will I lose FCC and OBC?

 

Thanks for any insights.  

 

Lyn

 

Link to post
Share on other sites
35 minutes ago, ladylyn915 said:

We received our letter from Carnival this morning.  We now have the choice of full refund or FCC+$600 OBC.  We have until 12/22 to rebook with our FCC.

This is the question:

If  I book Mardi Gras in  March 2022 now and decide to cancel for a cruise in 2021 will I lose FCC and OBC?

 

Thanks for any insights.  

 

Lyn

 

No one knows but in order to use the FCC and get the OBC, you need to re-book same party

Edited by Elaine5715
Link to post
Share on other sites

I’ve just had my re-booked cruise cancelled.  Original cruise was April and re-booked for the end of June. What can I say, I’m an optimist! 😄 When I re-booked, the second cruise was much lower in cost than originally booked cruise, so I received OBC for price difference in addition to OBC for re-booking.  At this point, I think I would like to get a full refund.  As my booking #’s changed from cruise to cruise, I’m concerned my original payment amount is not obvious.  Are all my reservations linked on Carnival’s end? I would hate to wait three months to receive, and then receive the wrong amount!

Link to post
Share on other sites
35 minutes ago, Elaine5715 said:

No one knows but in order to use the FCC and get the OBC, you need to re-book same party

For the FCC part, there is a bit of a workaround - you can book the same people, and then switch somebody out.  The FCC will stay, but the obc will probably be lost.  I had a client that had me transfer her booking, knowing that the 2nd person in the room would not be going, and would be swapped.  I did the move, and then once she had the replacement, just swapped out the people.  She kept the FCC, but 1/2 the obc was gone.

Link to post
Share on other sites
1 hour ago, Elaine5715 said:

No one knows but in order to use the FCC and get the OBC, you need to re-book same party

It would definitely be the same two people - my husband and me.  But, I am a little nervous about booking a cruise two years out.

I was simply wondering if I cancelled a cruise in 2022 and booked a cruise in 2021, would I lose both my FCC and OBC. 

Link to post
Share on other sites

I received OBC when I canceled a cruise for May.  I see different answers on other posts to the following question.

 

Now that my August cruise was canceled do I get an additional OBC as stated in the letter?

 

I would think the answer is yes or otherwise everyone would just ask for a full refund. 

 

 

 

 

 

 

 

Link to post
Share on other sites

Pretty sure you are limited to one set amount for the cancellation. Mine was $600 for a week long cruise.  If it gets cancelled again, I only get the $600 plus any new offer for OBC. If you find out different, please let us know. 

Link to post
Share on other sites
15 minutes ago, glentally said:

I would think the answer is yes or otherwise everyone would just ask for a full refund. 

 

A refund from what?  If someone accepts the fcc and obc and then is canceled again there is no refund to get.  They have fcc.

Link to post
Share on other sites

Where can I find the policy on what exactly the onboard credit can and CANNOT be used for?

I know these are geneally a use it or loose it. Can I for example gamble with it in the casino if it should be more than I can spend? Can I use it to pay for excursions? Spa treatments? 

thanks

Link to post
Share on other sites
7 minutes ago, outatouch0 said:

Where can I find the policy on what exactly the onboard credit can and CANNOT be used for?

I know these are geneally a use it or loose it. Can I for example gamble with it in the casino if it should be more than I can spend? Can I use it to pay for excursions? Spa treatments? 

thanks

I believe OBC is given in the form of cruise cash. And it's good for any and all things for sale on a ship. If I'm wrong, I'm sure someone will correct me. That happens quite often. :classic_laugh: And if it's in your Sail & Sign account, you can use some or all of it in the casino. 

Link to post
Share on other sites
8 hours ago, rukkian said:

For the FCC part, there is a bit of a workaround - you can book the same people, and then switch somebody out.  The FCC will stay, but the obc will probably be lost.  I had a client that had me transfer her booking, knowing that the 2nd person in the room would not be going, and would be swapped.  I did the move, and then once she had the replacement, just swapped out the people.  She kept the FCC, but 1/2 the obc was gone.

That is when you just take the refund.  FCC is just your money back.

Link to post
Share on other sites
6 hours ago, Joe817 said:

I believe OBC is given in the form of cruise cash. And it's good for any and all things for sale on a ship. If I'm wrong, I'm sure someone will correct me. That happens quite often. :classic_laugh: And if it's in your Sail & Sign account, you can use some or all of it in the casino. 

It isn't cruise cash.  It is onboard credit and charges go against onboard credit first

Link to post
Share on other sites
6 hours ago, ibarrio said:

Do current OBC's transfer or do I only have the $600 OBC now? My July cruise had me at $900 OBC (none of which was from a cancellation) 

You only get one offer of $600 onboard credit.  If the rest of yours came from price drops, you will lose it.

Link to post
Share on other sites
7 hours ago, outatouch0 said:

Where can I find the policy on what exactly the onboard credit can and CANNOT be used for?

I know these are geneally a use it or loose it. Can I for example gamble with it in the casino if it should be more than I can spend? Can I use it to pay for excursions? Spa treatments? 

thanks

Yes, as stated you can use it for anything on board including charging slot play.  Anything charged onboard no exceptions

Link to post
Share on other sites
31 minutes ago, Elaine5715 said:

It isn't cruise cash.  It is onboard credit and charges go against onboard credit first

I believe you have just defined 'cruise cash'. I'm quite sure that others will chime in, and tell me quite differently. I'm used to that. LOL.

Link to post
Share on other sites

Here's our situation: We had two cabins booked, the first had 3 occupants, and the second cabin had 2.  The cruise was paid in full, but we hadn't added the names of the additional guests, only the primary is listed on each reservation. We were planning on adding the names soon,  but the cruise was part of this morning's round of cancellations.

 

If the FCC is tied to guest names, how will this work for us? 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Forum Jump
    • Categories
      • Thank You for 25 Years - Click for Fun Stuff!
      • Forum Assistance
      • ANNOUNCEMENT: American Queen Steamboat Company
      • Q&A: Cruise Insurance with Steve Dasseos of TripInsuranceStore.com - June 2021
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...