Pratique Posted December 16, 2020 #26 Share Posted December 16, 2020 Two weeks Link to comment Share on other sites More sharing options...
Cruise Gopher Posted December 16, 2020 Author #27 Share Posted December 16, 2020 I’m at the two week point today and still no refund. I’m checking my AMEX account like every 30 mins. Lol I booked through a TA and I submitted the refund form myself online on December 2nd and printed out the confirmation page. Maybe tomorrow? 😞 Link to comment Share on other sites More sharing options...
jalves Posted December 16, 2020 #28 Share Posted December 16, 2020 Had a November 1 cruise on the Harmony that was canceled. It took ~15 calendar days for the refund to appear on my credit card. Link to comment Share on other sites More sharing options...
Sunshine3601 Posted December 16, 2020 #29 Share Posted December 16, 2020 I called to request refund for my January sailing on December 2nd or the 3rd and I received full refund today. Seems to be the average return for all my cancelled cruises. Link to comment Share on other sites More sharing options...
Ken at the beach Posted December 17, 2020 #30 Share Posted December 17, 2020 There are several factors at play that determine the length of time for a refund of both cruise fares and cruise planner purchases. For the vast majority of cases if you cancel a sailing or cruise planner purchases those refunds come very quickly. If Royal cancels the cruise then the refunds are taking longer. If Royal cancel and you were booked in a group it can take longer still. Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted December 17, 2020 #31 Share Posted December 17, 2020 TA requested refund Dec 6th for a Feb 20th cruise Royal cancelled and today received all cash paid on credit card. I also had a small FCC put towards that cruise from something I cancelled previously. That'll be coming back in FCC and I haven't seen anything on that yet but I'm not in any hurry for that. My refund showed up on my CC in 6 different credits completely unrelated to any invoice amount or way that I paid off the cruise, That being said, it was to the penny correct. Link to comment Share on other sites More sharing options...
Ken at the beach Posted December 17, 2020 #32 Share Posted December 17, 2020 8 minutes ago, Tree_skier said: TA requested refund Dec 6th for a Feb 20th cruise Royal cancelled and today received all cash paid on credit card. I also had a small FCC put towards that cruise from something I cancelled previously. That'll be coming back in FCC and I haven't seen anything on that yet but I'm not in any hurry for that. My refund showed up on my CC in 6 different credits completely unrelated to any invoice amount or way that I paid off the cruise, That being said, it was to the penny correct. Nice. Now if I could only get my refund....maybe I need a new TA.🤣 1 2 Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted December 17, 2020 #33 Share Posted December 17, 2020 2 minutes ago, Ourusualbeach said: Nice. Now if I could only get my refund....maybe I need a new TA.🤣 I know a good one 🙂 2 Link to comment Share on other sites More sharing options...
Cruise Gopher Posted December 18, 2020 Author #34 Share Posted December 18, 2020 Still no refund on mine, which was requested on December 2nd. Sucks that people who requested after me are already getting refunds. There is clearly no order to their process. 1 Link to comment Share on other sites More sharing options...
zalusky Posted December 18, 2020 #35 Share Posted December 18, 2020 I got my NRD for a sailing they cancelled on Dec 2 today December 17. So two weeks. Waiting to hear on the FCCs that we’re applied and being reissued. Link to comment Share on other sites More sharing options...
Cruise Gopher Posted December 18, 2020 Author #36 Share Posted December 18, 2020 Christmas came a week early, I received my refund overnight!! Link to comment Share on other sites More sharing options...
molly361 Posted December 18, 2020 #37 Share Posted December 18, 2020 13 hours ago, Ourusualbeach said: Nice. Now if I could only get my refund....maybe I need a new TA.🤣 1 1 Link to comment Share on other sites More sharing options...
mworkman Posted December 18, 2020 #38 Share Posted December 18, 2020 Our TA submitted for our refunds and one is over 30 days, the other is less than a week...still waiting. I know it states 45-60 business days so i will keep waiting until that time before i start rattling some cages. 1 Link to comment Share on other sites More sharing options...
desertr0se Posted December 18, 2020 #39 Share Posted December 18, 2020 HAL cancelled our cruise which was to depart Dec. 19, 2020. They asked us if we wanted the FCC or a refund. We decided we wanted the refund. The form was submitted to HAL on Nov. 3rd by our TA. We still do not have our refund. So, I disputed the transaction with my Credit Card company this morning. Why? Because if you wait too long, you can’t even do that! $10,000 plus is a lot of money. Link to comment Share on other sites More sharing options...
TYMAN Posted December 18, 2020 #40 Share Posted December 18, 2020 Got my refund last night for my canceled 2/21/21 Harmony cruise. It was a casino comp, but I paid for upgrade, taxes, fees. It was posted as five credits, but the total was right. I booked through the casino folks.... Link to comment Share on other sites More sharing options...
Missusdubbya Posted December 19, 2020 #41 Share Posted December 19, 2020 Nearly 6 weeks for a cruise cancelled by RC (Australia) Link to comment Share on other sites More sharing options...
retiredgram Posted December 20, 2020 #42 Share Posted December 20, 2020 Royal cancelled our Jan. 29, 2021 cruise. Put in for a refund on Dec. 2 and everything was posted back on the credit card today. CC statement shows it was credited back on Dec. 13, but it just showed up today. Fast turn around. 1 Link to comment Share on other sites More sharing options...
desertr0se Posted December 20, 2020 #43 Share Posted December 20, 2020 On 12/18/2020 at 7:50 AM, desertr0se said: HAL cancelled our cruise which was to depart Dec. 19, 2020. They asked us if we wanted the FCC or a refund. We decided we wanted the refund. The form was submitted to HAL on Nov. 3rd by our TA. We still do not have our refund. So, I disputed the transaction with my Credit Card company this morning. Why? Because if you wait too long, you can’t even do that! $10,000 plus is a lot of money. The funds were backed off my card the next day. No word from HAL. They still owe me $800 which was the deposit. Link to comment Share on other sites More sharing options...
mworkman Posted December 20, 2020 #44 Share Posted December 20, 2020 Just received one of our refunds. 2 Link to comment Share on other sites More sharing options...
Cruise Gopher Posted December 30, 2020 Author #45 Share Posted December 30, 2020 Got my cruise refund on December 18th but we still have not received the refund for our cruise planner purchases (shore ex and internet). I got an email earlier this month saying they would be refunded but they still haven’t. Has anyone else experienced something similar? Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now