Stock credit

[Jadn13]

On 6/4/2022 at 11:07 AM, cruzin4us said:

Just curious if any of you are successful at getting the Stockholder credit if you are booked on a Casino Comped cruise?  

Yes on my upcoming cruises and past ones as well.

Princess will give you shareholder for comped cruises but HAL won’t, just FYI 

[meab]

On 6/4/2022 at 10:21 AM, LACruiser88 said:

We had the OBC's restored on two cruises that had neen refared.  The OBC's have been removed when refaring.  We used Live Chat and they were restored within 24 hrs.

@LACruiser88 where did you find Live Chat? On the princess website? My SB credit was applied for 4/10 and posted to my reservation around 4/22...but recently my cruise got refared and now the SBC is gone.

 

When I spoke to people at Princess, they didn't seem to know what I was talking about. I emailed the shareholder benefit people again but haven't heard back. This is for an early July cruise. SBC have always been applied easily for me; this is the first time I've seen it post and then disappear!

[partybarbie]

*UPDATE* My shareholder credit was applied today. 

 

I had originally faxed it on 5/23/22, faxed again on 5/31/22, emailed on 6/6/22, and sent a second email on 6/13/22.  On the second email, I put "URGENT - Cruise Departing on 6/25/22". 

 

I guess that finally did the trick. It took slightly over three weeks from the original fax, compared to the one week turnaround I had experienced earlier this year. 

[wallyj]

On 6/7/2022 at 1:00 PM, meab said:

@LACruiser88 where did you find Live Chat? On the princess website? My SB credit was applied for 4/10 and posted to my reservation around 4/22...but recently my cruise got refared and now the SBC is gone.

 

When I spoke to people at Princess, they didn't seem to know what I was talking about. I emailed the shareholder benefit people again but haven't heard back. This is for an early July cruise. SBC have always been applied easily for me; this is the first time I've seen it post and then disappear!

Hi @meab, it is a known ‘issue’ anytime you refare a Princess booking, if you had the shareholders benefit, it will usually ‘drop off’. Pre pandemic, a quick call to shareholders department and it would be restored immediately. With current long hold times using phone contact, I suggest ‘live chat’. You find live chat link at the bottom of the Princess webpage, make sure you scroll all the way down. I was able to use on my IPad yesterday.

 

They can see the history of your booking and restore shareholders without you needing to resubmit any additional documentation.

[LACruiser88]

Btw, they are getting picky again with the 3 month rule (request for OBC must be within 3 months of sailing).  We had one of our request returned recently for that reason, it was for Dec 28th.

[Godblessourhome]

On 6/4/2022 at 6:17 AM, bjkTX said:

I originally sent in our request by email on May 14 for our 30 Sep cruise.  I sent a follow-up email yesterday morning - and the credit showed up today.

Could you or anybody please let me know what will be the email address that you sent in your request for the share holders benefit please.

I applied mine 2 weeks ago, but have not heard anything yet from Princess yet.

Thank you and appreciate your help please.

Ronnie

[LACruiser88]

7 minutes ago, Godblessourhome said:

Could you or anybody please let me know what will be the email address that you sent in your request for the share holders benefit please.

I applied mine 2 weeks ago, but have not heard anything yet from Princess yet.

Thank you and appreciate your help please.

Ronnie

sbpcl@princesscruises.com

[azbirdmom]

I sent our's in on May 18 for our July cruise.  It was credited yesterday.  And it was for a cruise that involves a casino comped room (we paid to upgrade).

[GonzoWCS]

On 6/2/2022 at 12:43 PM, SOLIVITA LADY said:

Does Princess still give the $100 credit for owning stock?  I sent my info in on May 31 for a June 18, 2022 cruise and nothing shows on my booking. I tried to call them but the number I have isn’t working. Any help is appreciated. 
 

Jackie

Yes

[azbirdmom]

1 hour ago, LACruiser88 said:

Btw, they are getting picky again with the 3 month rule (request for OBC must be within 3 months of sailing).  We had one of our request returned recently for that reason, it was for Dec 28th.

Thanks for the warning.  I was about to pull the documentation to submit a SHOBC request for our December cruise but will hold off until September.  Maybe when (if??) they are fully staffed again they will start processing these requests quicker and for cruises far in the future.  We can hope anyway!

[Jersey42]

I emailed our request for an early July 2022 sailing on Sunday May 22.  It was applied today.  24 days total.

[Godblessourhome]

16 hours ago, LACruiser88 said:

sbpcl@princesscruises.com

Thank you LACruiser88!! 

I email the request today. Hope I will hear from Princess soon.  

[NRWPA]

On 6/4/2022 at 11:07 AM, cruzin4us said:

Just curious if any of you are successful at getting the Stockholder credit if you are booked on a Casino Comped cruise?  

All of mine have been comped, I've received shareholder credit for all 7 taken so far since the restart. I have 4 more booked, all comped. Shareholder credit has been applied to all of them. They are from July 2022 until February 2023. I've done all my requests via email to sbpcl@princesscruises.com. Received credit for all within 2-3 weeks. I include my name, reservation number, Captains Circle number, home address, phone number...and when I remember a copy of my stock statement (I forgot once, they notified me via email and I resubmitted)

[NRWPA]

On 6/4/2022 at 11:07 AM, cruzin4us said:

Just curious if any of you are successful at getting the Stockholder credit if you are booked on a Casino Comped cruise?  

All of mine have been comped, I've received shareholder credit for all 7 taken so far since the restart. I have 4 more booked, all comped. Shareholder credit has been applied to all of them. They are from July 2022 until February 2023. I've done all my requests via email to sbpcl@princesscruises.com. Received credit for all within 2-3 weeks. I include my name, reservation number, Captains Circle number, home address, phone number...and when I remember, a copy of my stock statement (I forgot once, they notified me via email and I resubmitted)

[KKB]

On 6/4/2022 at 8:45 AM, Musky Ike said:

At least they are consistently inconsistent when it comes to the 3 month rule.

 

Realized with 4 Princess/Carnival cruises in next 8 mos 1 is 14 days); even if stock continues 2 go down, I can’t get that kind of return on anything else!

 

Edited June 16, 2022 by KKB

[NRWPA]

Sorry about the double post above...site didn't show the first one ever posted 😞

[Torfamm]

On 6/2/2022 at 2:27 PM, mvaldes140 said:

I had mine applied for my July 6th cruise. The form that you filled out says it takes about 7 days for it to be processed, which is has not been yet, however when I asked about mine they told me that they were still working on April 26 when I submitted mine on May 1st, it takes a little time for them to process it all. As long as it was submitted correctly at least 7-days before departure, it will be added

What form did you fill out? The only information I see is to send them your contact info, sailing details, and proof of shareholder status. 

[Jadn13]

1 hour ago, Torfamm said:

What form did you fill out? The only information I see is to send them your contact info, sailing details, and proof of shareholder status. 

You can just an email with all the info, you don’t need to use a form. 

[mvaldes140]

5 hours ago, Torfamm said:

What form did you fill out? The only information I see is to send them your contact info, sailing details, and proof of shareholder status. 

There is a shareholder benefit form that you fill out. I called them last year before my first 2021 cruise, and had one of the representatives email me the form, and then I just reused it for my 2 july cruises.

Shareholder Request Form Final.pdf