"Access denied" for Royal Caribbean site....anyone else encountering this?

[OnTheJourney]

Trying to look up cruises and all I get is "access denies on this server". Any idea why? The link below would seem to suggest an error on their end rather than mine.

 

Access Denied

You don't have permission to access "http://www.royalcaribbean.com/" on this server.

Reference #18.f3d0df17.1712254567.30820ae7

https://errors.edgesuite.net/18.f3d0df17.1712254567.30820ae7

Edited April 4 by OnTheJourney

[OCSC Mike]

Website and app are having issues today for many.

 

They'll get it fixed... eventually.

[OnTheJourney]

OK..thanks. Figured it wasn't any issue on my end.

[joepeka]

7 minutes ago, OnTheJourney said:

OK..thanks. Figured it wasn't any issue on my end.

Definitely not on your end. I keep getting the "It's not you, it's us" error trying to just login. 😦

[Nickles_1]

I think they changed the app too. It was working fine this morning and then I just went back to it about 15 minutes ago ... it didn't recognize my email or password. Both aren't working.

[bilyclub]

App and website both bad news today.

[cruiseguy1016]

Their elite I.T. team will have it repaired in no time.

[TheInnocentAge]

3 minutes ago, cruiseguy1016 said:

Their elite I.T. team will have it repaired in no time.

Haa...

 

The hamster powering their website (Rodent of the Seas) fell off the wheel...

[DragonOfTheSeas]

14 minutes ago, TheInnocentAge said:

Haa...

 

The hamster powering their website (Rodent of the Seas) fell off the wheel...

post of the day. 🏆

[barbeyg]

I deleted my cookies, and the issue went away. YMMV

[cruiseguy1016]

6 minutes ago, barbeyg said:

I deleted my cookies, and the issue went away. YMMV

 

I deleted my cookies too. And a glass of milk.

[deepcman]

I tossed my cookies at the thought of milk.

[barbeyg]

55 minutes ago, deepcman said:

I tossed my cookies at the thought of milk.

I much prefer mine with coffee. 😁

[deliver42]

Evidently it's not Royal's fault. There is a wide spread outage affecting several large corporations, including Costco and several others. On Celebrity's forum, someone gave the list. 

[Thisguylikestocruise]

Cruise planner purchases are all frozen. It won’t allow me to cancel anything.  

[Ocean Boy]

15 hours ago, joepeka said:

Definitely not on your end. I keep getting the "It's not you, it's us" error trying to just login. 😦

At least RCI is admitting that they are the problem.

[cruiseguy1016]

12 hours ago, deliver42 said:

Evidently it's not Royal's fault. There is a wide spread outage affecting several large corporations, including Costco and several others. On Celebrity's forum, someone gave the list. 

 

We had a similar thing happen to us at the Charlotte, NC airport last month. Our flight got delayed which meant we were going to miss our connection in Baltimore. We were working with the gate agent to make a new itinerary to get us home. During the rebooking process, the computer shut down. The agent called the airport IT department and asked what was going on. Apparently there had been a glitch in the system and EVERY computer for EVERY airline at CLT had shut down and was rebooting. Oops.