No More Courtesy Holds????

This is the second day in a row that the courtesy hold feature isn't displayed! I've even tried different browsers and switched from my tab to laptop thinking just another RC IT glitch but NO :confused:

They have been gone for a couple of months now. They returned briefly when RCL updated their site but now they are gone.

They have stopped offering them according to the RCL reps

Thank you but sooooo disappointed! :mad:

This is the second day in a row that the courtesy hold feature isn't displayed! I've even tried different browsers and switched from my tab to laptop thinking just another RC IT glitch but NO :confused:

I was able to place one yesterday. Would the sailing matter?

I was able to place one yesterday. Would the sailing matter?

Could be. I recall that when the lack of courtesy holds was first reported here, some folks said they could still get them to work.

Might be no holds within final payment timeframe but not sure about that.

We did a Courtesy hold the end of October this year.

This is the second day in a row that the courtesy hold feature isn't displayed! I've even tried different browsers and switched from my tab to laptop thinking just another RC IT glitch but NO :confused:

My TA just did a courtesy hold last Friday for us. :)

Everything went perfectly.

My TA just did a courtesy hold last Friday for us. :)

Everything went perfectly.

TAs have a different hold mechanism than Royal's consumer website.

You can call RCI and they will courtesy hold a stateroom for you.

Looks like it is varying by ship.

I tried a couple of Oasis cruises before and after final payment and no hold option.

Tried a couple of Anthem sailings and not available for one that was after final but it was available on a cruise that was before final payment.

I just got today this email for the courtesy hold I let expire so they must still work.

The courtesy hold on your Royal Caribbean International® reservation has expired. Visit http://www.RoyalCaribbean.com to learn more about our action-packed ships and exciting destinations.

I just looked at two cruises, Brilliance for January 2016 and Harmony for February 2017, both of which had the 24 hour hold option available.

I was just pricing a cruise late last night. I too was offered the; not ready to book your cruise, do a 24 hour hold!

Maybe they aren't offering it on every ship or at certain times of the year, etc. Sometimes, there just isn't a good answer for RC. My opinion: their IT department is a fry short of a happy meal most weeks.

:rolleyes:

Just did a hold too for the September Vision cruise I ultimately booked.

I have four booked cruises with RCI, the most recent (Grandeur) done this past weekend. I booked Oasis on October 24. I booked Harmony on June 1. Each of these three allowed the Hold option.

While considering yet another cruise, I did put a hold on a stateroom and canceled within 24 hours. Two days later, I went to place a hold on another room. The hold option was not available. My guess, and guess only, was that the site might restrict multiple holds then cancels for the same cruise.

But then I thought about how, after putting in the info to do a search, the site will put the correct choices up for 5 seconds and then revert to displaying every cruise RCI offers.

And I wondered if the same programmers had the ability to place a tracker on holds.

During the online booking process for my reservation made this weekend, at no point did I get the normal preference choices (dining time, etc.). It just assigned a bed type and late dining with no input. I had to call today to give my choices.

So, I can say first hand that the option is available - most times. :) I lean towards Esmeralda's evaluation - another gift from the IT team.

I used the hold feature last month for a cruise that was past final payment date.

I was given that option for jewel next fall last night...