"We Value Your Opinion" Survey

Both of us received an emailed survey titled "We Value Your Opinion". It is in two parts, the first of which should take 30 - 35 minutes; the second part will be emailed later.

Unfortunately the link won't open. We tried it in the "view as a web page" and on two browsers, but nothing.

Anyone receive this and can you open it?

Thanks a lot!

I couldn't open it either. I also tried two browsers.

I couldn't open it either. I also tried two browsers.

Perhaps "We Value Your Opinion" is just a PR gimmick! :)

Perhaps "We Value Your Opinion" is just a PR gimmick! :)

I hate to say this, but HAL seems to have SUCH problems with the internet! I will email the contact as noted.

I completed both parts of the survey.

No problems opening the links.

It is a VERY long survey!

I tried firefox and safari, neither worked.

I completed both parts of the survey.

 

No problems opening the links.

 

It is a VERY long survey!

What browser did you use?

I was able to complete Part 1 with no problems. In Part 2, I am only able to respond to the first two questions and then receive an error message. I sent an email last night reporting the problem.

I initially opened in IE, then tried chrome and firefox. Also tried to open in safari.

I used IE 11 on my Surface tablet. (and I usually have lots of issues with this browser --no other browser is available for the Surface)

We received it and could open it but didn't complete it. We found the survey to be quite long and was requesting very detailed and specific information, much of which HAL should have already had.

What topics does it discuss? Fleet at present? Innovations for the future that would give hints as to Koningsdam?

I know many people are hesitant about giving the full breakdown of surveys like this but what were the generalized themes

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I got it also and it would not open. Strange...

It was asking very detailed information. When did you sail, month and year, how much you spent on each cruise, what destinations you sailed and on what ships. HAL should have already had this information, so why ask it again? It raised my red flags that this could have been a phishing attempt.

The survey also asked about each individual ship in the fleet, whether you had heard of them and whether you have thought about sailing on them.

It is in two parts, the first of which should take 30 - 35 minutes; the second part will be emailed later.

They would have to pay me before I would spend that long on a survey.

As usual -- we didn't get any e-mails from HAL.

The survey would not open for us either - Internet Explorer or Chrome. I wonder how many replies they are getting and if they might notice that there aren't as many submitting the survey......

A 30 minute survey?

Good luck, HAL.

I did the survey, both parts, with no problems at all........plus it did not take the suggested length of time. I did not mind the questions at all but did have to look up some facts on my cruise log I've kept over the years.

I completed it. Did it on my iPad.it asked me to compare my last 2 cruises April 14 transatlantic princess emerald and may 14 qm2. There were a zillion questions.depending on your initial answers.

They don't value me either. No survey.

They don't value me either. No survey.

Me neither. Perhaps we don't because we state what it's really like here, good or bad.

Both DH and I received the survey email. I completed both parts. I was surprised to receive the survey as our only HAL cruise (so far ;)) was an Alaska cruisetour this past June, though perhaps our input was the type of information they were seeking as we have cruised on six different cruiselines over 28 cruises. It seemed to me they were evaluating different marketing approaches as well as perceptions of the different cruiselines.

I received the survey information but as others have stated, the window would not open! :o

I received the survey information but as others have stated, the window would not open! :o

DITTO!!!

Glad to hear this is happening to others. I thought it was just me.

I got the initial email and part 1 opened without problem using my iPad and Safari. Survey did take a while. Although I completed it almost a week ago, I never was sent the follow-up email with a link for part 2. Kind of annoying given the time and effort spent completing part 1. Oh well, maybe HAL didn't like that I indicated my most recent cruise was on Silversea and my next is on Celebrity, and decided "Forget her." Too bad, my husband and I are big HAL fans.