Any guesses on what and when the new vifp will be?

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
All times are GMT -4.
The time now is 07:40 PM.
#21
Tallahassee , FL
14,636 Posts
Joined Jan 2009
Although my DW is Platinum (grandmothered in?), I'm still Gold. I do think it's a wise business decision for all cruise lines to offer some recognition in the form of perks to repeat cruisers. It helps to establish their brand and possibly encourage others to continue cruising on that particular line. But I am a bit appalled by the sense of "entitlement" being exhibited on this thread and others by platinum and diamond cruisers. It's a perk folks. Granted by the cruise line. Cruise lines giveth and cruise lines taketh away. Look at the changes airlines go through annually, if not more frequently on the perks they offer for frequent flyer miles. Very difficult to get an upgrade to first class anymore. Takes more to earn "free" flights. Less mileage per flight. And yes frequent flyers piss and groan about it, yet they still fly. People who try to "game" the mileage often get gobsmacked when changes occur. So book a cruise for the cruise. Book a ship for the ship. Book as frequently as you can afford. And accept the perks offered as offered, but quit barking for more. and let the rest of us hoi-polloi have some peace and quiet to enjoy our cruises.
Expand Signature
Collapse Signature




Costa Maya/Mahahual Malecon Beach Clubs and Maps (posts 26-36)

Carnival Inspiration, January 2006
Carnival Sensation, February 2007
Carnival
Carnival Legend, May 2009
Carnival Dream, January 2010
Carnival Dream, May 2010
Carnival Dream, June 2011
Carnival Liberty April 2012
Carnival Breeze, November 2012
Carnival Valor,January, 2016
Carnival,Vista,January,2017
#22
Illinois
783 Posts
Joined Feb 2014
Originally posted by RWolver672
I agree. There have been people that have reached Platinum status for taking ten three day cruises in an inside cabin on the lowest decks. We've cruised Carnival ten, seven day cruises in a balcony cabin on the Panorama deck and still aren't Platinum. We gave Carnival a lot more money than those that reached it with the cheaper cabins.
That is why they made the change sea days rather than number of cruises. Of course, they had to grandfather all of the current platinums in at the time the changes were made. That's just the way it goes. And people may have to be grandfathered is if changes are made in the future.
#23
Virgina
4,176 Posts
Joined Feb 2007
Originally posted by RWolver672
I agree. There have been people that have reached Platinum status for taking ten three day cruises in an inside cabin on the lowest decks. We've cruised Carnival ten, seven day cruises in a balcony cabin on the Panorama deck and still aren't Platinum. We gave Carnival a lot more money than those that reached it with the cheaper cabins.
While I understand this frustration (I was in your camp - it was my 13th cruise, all in balconies that made me Platinum as most were 7 days with a few shorties thrown in - plus they changed the program I was about on cruise 8), the problem with this analysis is flawed. Just because someone cruises in a inside on a lower deck does not equate to the money actually spent on the cruise. I am sure there are people in insides that spend FAR more money that we do because we don't usually buy Cheers, gamble, play bingo, use the spa or book shore excursions through Carnival. For a 7 days cruise for 4 people (2 cabins -one balcony and one inside), sometimes my on board spending is less than $750. I have read of plenty of people on here that spent over $1000 just in alcohol alone for 2 people.

For this reason, even though I will always have a balcony, and depending on the ship, a suite, and would love to get more perks because of it, I don't think it is fair indicator. While I didn't like the switch to number of sea days, it is the most neutral loyalty indicator.
Expand Signature
Collapse Signature





Royal Caribbean February 2000 (Eastern)
Carnival Valor March 2007 (Western)
Carnival Legend March 2008 (Western)
Carnival Fascination March 2009 (Key West/Nassau)
Carnival Glory August 2009 (Eastern)
Carnival Glory June 2010 (Canada)
Carnival Fascination December 2010 (Bahamas)
Carnival Legend March 2012 (Western)
Caribbean Princess March 2013 (Southern)
Carnival Victory January 2014 (Western)
Carnival Fantasy March 2014 (Eastern)
Grand Princess May 2014 (Alaska)
Carnival Sunshine February 2015 (Western)
Carnival Conquest December 2015 (Western)
Carnival Sunshine October 2016 (Canada)
Carnival Magic December 2016 (Eastern)
#24
delaware
75 Posts
Joined Sep 2013
Originally posted by crewsweeper
Although my DW is Platinum (grandmothered in?), I'm still Gold. I do think it's a wise business decision for all cruise lines to offer some recognition in the form of perks to repeat cruisers. It helps to establish their brand and possibly encourage others to continue cruising on that particular line. But I am a bit appalled by the sense of "entitlement" being exhibited on this thread and others by platinum and diamond cruisers. It's a perk folks. Granted by the cruise line. Cruise lines giveth and cruise lines taketh away. Look at the changes airlines go through annually, if not more frequently on the perks they offer for frequent flyer miles. Very difficult to get an upgrade to first class anymore. Takes more to earn "free" flights. Less mileage per flight. And yes frequent flyers piss and groan about it, yet they still fly. People who try to "game" the mileage often get gobsmacked when changes occur. So book a cruise for the cruise. Book a ship for the ship. Book as frequently as you can afford. And accept the perks offered as offered, but quit barking for more. and let the rest of us hoi-polloi have some peace and quiet to enjoy our cruises.

Great post!!! I couldn't agree with you more!!
#25
Land of Snow
2,349 Posts
Joined Aug 2009
Originally posted by RWolver672
I agree. There have been people that have reached Platinum status for taking ten three day cruises in an inside cabin on the lowest decks. We've cruised Carnival ten, seven day cruises in a balcony cabin on the Panorama deck and still aren't Platinum. We gave Carnival a lot more money than those that reached it with the cheaper cabins.
Yes, so true, under the 'old' loyalty system. We cruised the Med with a couple that did just that (they lived close to a port and could drive there) - they took 10 cruises of 3-4 days each, the cheapest way possible in inside cabins, but hit the 10 cruise limit to be platinum on that cruise. While we hit day 73 while on the Med cruise, always staying in balcony or higher level of cabin, but we were still only "Gold" with NO perks (they had free laundry etc) and having spent so much more $$ with CCL to get to where we were than our friends.....it was a killer to us.

It is more fair now using 'sea days'....but could still use some 'tweaking' to even out the playing field even better.....like factoring into the system $$ spent as well....so the guy who stays in GS and pays 4-5 times more than the pax in inside cabins gets more 'credit' etc.

We, too, are for a level between Platinum and Diamond....not sure we will ever reach Diamond on CCL. We have been venturing to other lines as well, where itineraries and perks are far better!
Expand Signature
Collapse Signature
Premier Cruise Lines- Big Red Boat- May 1987
CCL- TRIUMPH - Nov 2002 (Eastern Carib.)
CCL- LEGEND - Jan 2004 (Panama Canal)
CCL - VALOR - Feb 2005 (Western Carib.)
CCL - VICTORY- Jan 2006 (Western Carib.)
DIAMOND PRINCESS -Sept 2006 (Alaska - Fairbanks, Denali, Inner Passage)
CCL- DESTINY - Dec 2009 (Western Carib.)
CCL- SPLENDOR - Feb 2010 (Mexican Riviera)
CCL - MIRACLE - Feb 2011 (Curacao, Aruba, Grand Turk, La Romana)
RCI - ADVENTURE of the SEAS - Dec 2011 (Southern Carib - Barbados)
CCL - BREEZE - Oct 2012 (Med:Barcelona to Venice)
CCL - GLORY - Feb 2013 (Belize, Coz, Roatan, G. Cayman)
CCL - GLORY - June 2013 (Canada)
NCL - EPIC - Dec 2013 (Eastern Caribbean)
CCL - VICTORY - Dec 2013 (Jamaica, G. Cayman)
RCI - JEWEL of the SEAS - Jan 2015 (San Juan,Martinique,Grenada, St Lucia, Antigua)
CCL - VALOR - Jan 2015 (Barbados, St Kitts, St Lucia, St Thomas, St Maarten)
RCI - ENCHANTMENT OTS - Nov 2015 (Bahamas - Coco Cay, Nassau)
RCI - ALLURE OTS - Feb 2016 (Falmouth, Labadee, Cozumel)
REGAL PRINCESS - Dec 2016 (Amber Cove, St. Thos,St. Maarten)
CCL -VISTA - Feb 2017 (G. Turk, LaRomana, Aruba, Bonaire)
CCL - VICTORY - Feb 2017 (Key West, Cozumel)
RCI - HARMONY OTS -Jan 2018 (St. Maarten, San Juan, Labadee)
RUBY PRINCESS - Sept 2018 (Seattle to Vancouver)
NCL - BLISS - Sept 2018 (Vancouver to LA)







#26
Ontario, CA (The one WITH the Palm Trees!)
22,952 Posts
Joined Jan 2011
Wonder how many of those '10 Cruise only' Platinums are still under 75 days? Platinum at 30 days would make it a long haul to Diamond.


Sent from my iPhone using Forums
Expand Signature
Collapse Signature








#27
Lynnwood,Wa,USA
4,284 Posts
Joined May 2000
I totally agree with others on the space between Platinum and Diamond. Since 2003, I have 17 cruises and 175 days with Carnival. My mistake was not going back over to Royal in 2013 when they started double points for solos. Carnival will have to add some unique itineraries, or I probably won't ever reach Diamond. Will have to wait and see what the new ships in 2020 and 2022 offer in Europe and TA.

I reach Diamond (80days) this year on Royal, and with the other cruises I have booked will hit Diamond Plus (175days) in Apr/2019. A lot easier to hit levels as a solo traveler.
Expand Signature
Collapse Signature




#28
Lake Norman, NC
1,668 Posts
Joined Nov 2005
Originally posted by SadieN
Wonder how many of those '10 Cruise only' Platinums are still under 75 days? Platinum at 30 days would make it a long haul to Diamond.
Me!!!

We were Platinum at 49 days and have no regrets. We will hit 75 nights on our next cruise.

Not too worried about Diamond. There's really no perk that I have to have.

In fact, we feel the same about Platinum. Early boarding is the only perk we use. We have no desire to use laundry or the other perks.
#29
Illinois (Not Chicago)
922 Posts
Joined Aug 2016
Originally posted by crewsweeper
Although my DW is Platinum (grandmothered in?), I'm still Gold. I do think it's a wise business decision for all cruise lines to offer some recognition in the form of perks to repeat cruisers. It helps to establish their brand and possibly encourage others to continue cruising on that particular line. But I am a bit appalled by the sense of "entitlement" being exhibited on this thread and others by platinum and diamond cruisers. It's a perk folks. Granted by the cruise line. Cruise lines giveth and cruise lines taketh away. Look at the changes airlines go through annually, if not more frequently on the perks they offer for frequent flyer miles. Very difficult to get an upgrade to first class anymore. Takes more to earn "free" flights. Less mileage per flight. And yes frequent flyers piss and groan about it, yet they still fly. People who try to "game" the mileage often get gobsmacked when changes occur. So book a cruise for the cruise. Book a ship for the ship. Book as frequently as you can afford. And accept the perks offered as offered, but quit barking for more. and let the rest of us hoi-polloi have some peace and quiet to enjoy our cruises.
Agree with you wholeheartedly. And this is the kind of thing they're taking a hard look at and would like to get away from. Carnival's chief marketing officer and V.P. of partnership & loyalty had talked about this recently. Actually, there was a nice discussion about this in a thread a week or two ago, but it seems to have been deleted by the CC powers that be. Not sure why, it didn't get out of hand. But I just checked and it's gone. Odd. I guess I'd better not link to the article since it was already deleted once.

Kathy Mayor, the chief marketing officer had said the cruise line wants to cultivate loyalty from passengers who are enthusiastic about the brand, not just driven by the promise of perks. So many people here who are saying, "Better not take my perks away!" and "CCL's perks stink, I'm leaving them (or left them)." Those are the very people they want to get away from and begin building a brand with customers who actually enjoy the product more than the perks that come with it. To me, that kind of loyalty builds a better foundation for a relationship between customer and company. Not as "shaky" as those who keep threatening to leave, and keep badmouthing the company, because of perks they're getting or not getting.

From a business standpoint, I perfectly understand Carnival's reasons for looking at it that way. It costs them a lot of money keep the ones happy whose driving force is primarily the perks. Once they get some, they soon grow tired of them, then want more. In Mayor's own words, “When it comes to choice, we would rather it be attitudinal-based loyalty rather than just behavior-based,” she said. “So we’re not just bribing you with points.”

It's not to say they'll do away with perks, because they won't. They're just saying they'd like people to be loyal to Carnival because they enjoy the product, not only because they enjoy the perks. I think this is good for everyone. In order to get passengers to actually enjoy the product and gain their loyalty, the company has to continue to put forth a good product. And that benefits everyone. Who doesn't want that?
#30
Ohio
5,974 Posts
Joined Jun 2001
I love cruising and Carnival has given me many many good happy memories! And therefore, I will be on my 29 Carnival cruise coming up. So, the number of cruises and sea days that you take with them, definetly shows your loyalty to Carnival ... I would say bring back the Welcome Aboard Party to everyone, not just us Platinums and Diamonds. I think some people started feeling left out when they always got to go the the Welcome party, and then they were not. That would definetly be a start. Bring back the little things, like the Andes mints on your pillow (not the choclate that they switched to that just wasn't that good), bring back the Hurricane glasses that the Drink of the Day came in (without paying extra)... something about those just said "Hey, I am on my cruise, the fun begins now!" Sometimes, it just the little things...
Expand Signature
Collapse Signature
cruzn buckeye
#31
Florida
109 Posts
Joined Mar 2015
Originally posted by rwolver672
i agree. There have been people that have reached platinum status for taking ten three day cruises in an inside cabin on the lowest decks. We've cruised carnival ten, seven day cruises in a balcony cabin on the panorama deck and still aren't platinum. We gave carnival a lot more money than those that reached it with the cheaper cabins.
:d
#32
Southern California
2,305 Posts
Joined Apr 2003
I agree with going back to the little stuff like Buckeye said.... I miss the Carnival funship hurricane glasses, the chocolates on the pillow, etc. I always enjoyed the past guest party that was offered to gold+, then they took that away from gold and now give it to Platinum+, but only on 5+ day sailings. Got me wondering, since Platinum don't get the past guest party for for 3 or 4 day cruises, do they give a drink coupon to Platinum guests on those cruises?
Expand Signature
Collapse Signature
Upcoming Cruises:
Imagination 8/10/2017 - Back2School Celebration
Imagination 11/1/2017 – Catalina Island & Ensenada
Imagination 11/16/2017 – Ensenada
Conquest 1/14/2018 – Nassau,Half Moon Cay, Amber Cove & Grand Turk


Past Cruises
Sunshine 1/12/17 – Grand Turk, San Juan, St. Maarten, St. Kitts
Inspiration 11/18/16 -Ensenada
Miracle 09/03/2016 - Cabo & Puerto Vallarta
Inspiration 02/26/16 - Ensenada
Liberty 01/13/16 - San Juan, St. Maarten, St. Kitts, Barbados, St. Lucia, St.Thomas
Imagination 11/19/15 - Ensenada
Imagination 11/4/15 - Catalina & Ensenada
Victory 01/10/15 - Falmouth, Jamaica & Grand Cayman
Liberty 01/11/14 - Cozumel, Belize, Roatan & Grand Cayman
Splendor 01/13/13- Cabo
Splendor 01/08/12 - Cabo & Puerto Vallarta
Spirit 01/09/11 - Cabo
Conquest 09/19/04 - Cozumel & Jamaica
Paradise - 1989 Booze Cruise
#33
Virgina
4,176 Posts
Joined Feb 2007
Originally posted by QTPieRye
I agree with going back to the little stuff like Buckeye said.... I miss the Carnival funship hurricane glasses, the chocolates on the pillow, etc. I always enjoyed the past guest party that was offered to gold+, then they took that away from gold and now give it to Platinum+, but only on 5+ day sailings. Got me wondering, since Platinum don't get the past guest party for for 3 or 4 day cruises, do they give a drink coupon to Platinum guests on those cruises?


Platinum gets all the perks of Gold, including a drink coupon.


Sent from my iPhone using Forums
Expand Signature
Collapse Signature





Royal Caribbean February 2000 (Eastern)
Carnival Valor March 2007 (Western)
Carnival Legend March 2008 (Western)
Carnival Fascination March 2009 (Key West/Nassau)
Carnival Glory August 2009 (Eastern)
Carnival Glory June 2010 (Canada)
Carnival Fascination December 2010 (Bahamas)
Carnival Legend March 2012 (Western)
Caribbean Princess March 2013 (Southern)
Carnival Victory January 2014 (Western)
Carnival Fantasy March 2014 (Eastern)
Grand Princess May 2014 (Alaska)
Carnival Sunshine February 2015 (Western)
Carnival Conquest December 2015 (Western)
Carnival Sunshine October 2016 (Canada)
Carnival Magic December 2016 (Eastern)
#34
Missouri
2,045 Posts
Joined Nov 2008
Originally posted by meatloafsfan
My guess is that you'll see a few more things added to red and gold (platinum and diamond will end up with those same things as well). Things likes discounts or buy one, get one offers.
A BOGO drink coupon (1 time use) would be nice and does not really cost them that much. Personally, it would probably be just an extra drink that I would buy over and above what I was planning on, so they would technically make money. And for those that don't drink- no loss. It would make up for the loss of the "free drink" that they used to give for red and gold at the sea day brunch. Maybe something like $5 or $10 match for casino. Again, does not really cost them and you still have to pay to use it. They would probably make money on that with people that don't normally do the casino, especially since most people tend to lose.

Given the "great" changes they made last time when they created red and demoted people from gold to red, I don't expect too much. But it would be nice. I would also like to see a few amenities for gold (mainly because DH and I are gold right now). There really is nothing- except a pin and bottle of water. I know a lot of people are gold, but it seems like every other line gives something better.
Expand Signature
Collapse Signature
Carnival Imagination- 12/11/2004 (Mother/Daughter cruise)
Carnival Valor- 2/22/2009 (DH's first cruise)
Carnival Conquest 4/29/2012 (My baby girl's first cruise)
Carnival Conquest 4/21/2013 (our first true inside room)
Celebrity Constellation 3/31/14 (Just DH and I)
Carnival Elation 10/13/14 (Short Family Cruise)
Disney Fantasy- 5/9/15 (First cruise with "the Mouse")
Liberty of the Seas- 5-14-17 (Birthday Cruise)
#35
Missouri
2,045 Posts
Joined Nov 2008
Originally posted by cruzn buckeye
I love cruising and Carnival has given me many many good happy memories! And therefore, I will be on my 29 Carnival cruise coming up. So, the number of cruises and sea days that you take with them, definetly shows your loyalty to Carnival ... I would say bring back the Welcome Aboard Party to everyone, not just us Platinums and Diamonds. I think some people started feeling left out when they always got to go the the Welcome party, and then they were not. That would definetly be a start. Bring back the little things, like the Andes mints on your pillow (not the choclate that they switched to that just wasn't that good), bring back the Hurricane glasses that the Drink of the Day came in (without paying extra)... something about those just said "Hey, I am on my cruise, the fun begins now!" Sometimes, it just the little things...
Yeah these things. And I am one of those that got upset with the changes about the past guest parties. First I was demoted from gold to red (one cruise only then I got back up to gold). Then they disinvited golds from the past guest party, just as my DH finally turned gold. I get why they did it and that there are a lot of golds on the ship. And they can't afford to open the party for them. But give us something else. It will be quite a while before I make platinum. Maybe never, because although I have been on a lot of cruises, I like to shop around. I still plan on trying NCL and MSC when the right deal comes along. And if I could afford it, Celebrity would be my cruise line of choice. So just because I cruise does not mean all will be on Carnival. And I will vacation other places besides cruises...

Of course I would not choose a cruise line based upon repeat guest perks, but if they think it does not factor in at all, they are wrong. Its not the driving factor, but it does contribute to the value of the experience. Right now Carnival is not always the best value for me. And its the little things that have chipped away at the value. Bring a couple of those little things back or give me something new and it may tip things back to Carnival. There was a time that I only cruised Carnival. If you look at my signature and cruise history, you will see that my first several cruises were Carnival. I only started "cheating" recently.
Expand Signature
Collapse Signature
Carnival Imagination- 12/11/2004 (Mother/Daughter cruise)
Carnival Valor- 2/22/2009 (DH's first cruise)
Carnival Conquest 4/29/2012 (My baby girl's first cruise)
Carnival Conquest 4/21/2013 (our first true inside room)
Celebrity Constellation 3/31/14 (Just DH and I)
Carnival Elation 10/13/14 (Short Family Cruise)
Disney Fantasy- 5/9/15 (First cruise with "the Mouse")
Liberty of the Seas- 5-14-17 (Birthday Cruise)
#36
DFW
112 Posts
Joined Nov 2013
Originally posted by cruzinlisa
Yeah these things. And I am one of those that got upset with the changes about the past guest parties. First I was demoted from gold to red (one cruise only then I got back up to gold). Then they disinvited golds from the past guest party, just as my DH finally turned gold. I get why they did it and that there are a lot of golds on the ship. And they can't afford to open the party for them. But give us something else. It will be quite a while before I make platinum. Maybe never, because although I have been on a lot of cruises, I like to shop around. I still plan on trying NCL and MSC when the right deal comes along. And if I could afford it, Celebrity would be my cruise line of choice. So just because I cruise does not mean all will be on Carnival. And I will vacation other places besides cruises...

Of course I would not choose a cruise line based upon repeat guest perks, but if they think it does not factor in at all, they are wrong. Its not the driving factor, but it does contribute to the value of the experience. Right now Carnival is not always the best value for me. And its the little things that have chipped away at the value. Bring a couple of those little things back or give me something new and it may tip things back to Carnival. There was a time that I only cruised Carnival. If you look at my signature and cruise history, you will see that my first several cruises were Carnival. I only started "cheating" recently.


I personally don't appreciate the way Carnival has handled the changes in tiers because those who have cruised longer aren't going away, and those who have just begun cruising will never catch up, or keep having the rug pulled out from under them -- yes, I was gold, then demoted, now gold again, and most likely demoted again. I've already booked on royal Caribbean along with my three cruises I booked on Carnival because there was no incentive to remain loyal. At least with the airlines (even with their changes) you still have the possibility of earning something for your loyalty and it doesn't have to be earned or used flying.


NCL Sunward 1974
NCL Starward 1978
Costa Daphne 1982
Carnival Triumph 2001
Carnival Conquests 2005
Carnival Magic 2014
#37
Illinois (Not Chicago)
922 Posts
Joined Aug 2016
Originally posted by cruzinlisa
Yeah these things. And I am one of those that got upset with the changes about the past guest parties. First I was demoted from gold to red (one cruise only then I got back up to gold). Then they disinvited golds from the past guest party, just as my DH finally turned gold. I get why they did it and that there are a lot of golds on the ship. And they can't afford to open the party for them. But give us something else. It will be quite a while before I make platinum. Maybe never, because although I have been on a lot of cruises, I like to shop around. I still plan on trying NCL and MSC when the right deal comes along. And if I could afford it, Celebrity would be my cruise line of choice. So just because I cruise does not mean all will be on Carnival. And I will vacation other places besides cruises...

Of course I would not choose a cruise line based upon repeat guest perks, but if they think it does not factor in at all, they are wrong. Its not the driving factor, but it does contribute to the value of the experience. Right now Carnival is not always the best value for me. And its the little things that have chipped away at the value. Bring a couple of those little things back or give me something new and it may tip things back to Carnival. There was a time that I only cruised Carnival. If you look at my signature and cruise history, you will see that my first several cruises were Carnival. I only started "cheating" recently.
You, as a consumer, have every right to cruise with other lines. That's not a bad thing, competition is good. But can you see the contradiction you create when you say you want more loyalty perks from Carnival, yet you're someone who isn't necessarily loyal to their brand? Look at it from their point of view. If they have a bunch of cruisers who say they want more loyalty perks but are only going to be kinda sorta loyal, they're not going to want to reward that.

I'm sure they know perks factor into the decision making process for a lot of cruisers. What they want to get away from are the ones who base their loyalty primarily on the free perks they're given. I can't blame Carnival for feeling that way. They see a lot of loyal customers badmouthing the company, threatening to sail with another line, or actually leaving and sailing with another line, all because they're upset about their free perks. They're not enough, they want more, etc. They don't want that kind of PR from people who are supposed to be loyal. Can you blame them? They'd rather cultivate a relationship with cruisers who become loyal because they enjoy the brand & enjoy the product. Sure perks are great and I don't think they'll ever go away, but they simply don't want to have to rely on perks to create loyalty. From a business standpoint, all the free perks cost them a lot of money. If they want to build loyalty based on a good product, I think that's a good thing because a good product benefits all of us.

From what I've read, it looks like they're taking a good look at revamping the lower tiers of the loyalty program. Simply put, that's where loyalty begins. They want to get the first and second time cruisers to become third time cruisers because that's when they feel someone begins to become loyal to their brand. As a newer cruiser, I'm not going to complain because it shows they recognize us, too. At the same time, the free perks aren't what's going to keep us coming back to Carnival for years to come. We're more interested in the overall product. Without a good product, they have nothing.

I'm also fully aware that Carnival knows new cruisers are to their benefit because we didn't cruise with, for example, chocolates on the pillows or tablecloths in the MDR, so we're not going to complain that they're gone. Honestly, even if I had cruised with those things back then, I wouldn't be complaining about them now because things like that aren't what's going to keep me coming back. Along those same lines, I'm sure there's things we enjoy now that probably won't be around in the future. It's just a matter of deciding if those things are a big enough deal to take our business elsewhere.
#38
146 Posts
Joined Dec 2015
Originally posted by Crusin5252
We are Platinum,too; however, I understand why they can't let everyone traveling with a platinum member board early with them. As more and more Cruisers became Platinum and Diamond, it became a logistics problem. Anyone in your cabin and minor children in another cabin can board with you. That seems reasonable to me. I would not expect our 3 kids, their spouses, and my 4 grandchildren to be able to board with us.
We are Platinum, too. I agree with you. People traveling with Platinum or diamond can purchase FTTF or meet them on the ship. If everyone wants to board together, the Platinum guests can wait and board with the others in their party. Some Platinum are upset that FTTF lets people board early because they have not "earned" it. (Personally, I do not have a problem with FTTF as it is controlled by allowing only a specific number of cabins.). Letting people board just because they are traveling with a Diamond or Platinum should not be allowed. There are so many Platinum that it would add a lot of early boarders.
Expand Signature
Collapse Signature
Carnival Cruise Line -98 days
NCL Cruise Line - 7 days
Royal Caribbean - 7 days
#39
Strollin' down the avenue that's known as A1A, FL
11,645 Posts
Joined Mar 2003
As the airlines have done, look for them to add a spending component to the various tiers.
Expand Signature
Collapse Signature
#curmudgeonoftheseas
----
First Cruise: TSS Carnivale - March 1983
145 nights at sea and counting...
Next Up: Norwegian Getaway, Norwegian Jade

CARNIVAL - Carnivale, Festivale, Paradise (x2), Triumph, Miracle, Destiny, Fascination, Valor, Glory, Conquest, Liberty (x3), Sunshine

NCL - Norway, Skyward (x2)

COSTA - Costa Riviera

WINDJAMMER - Yankee Trader

PREMIER - Oceanic

RCCL - Song of Norway

PRINCESS - Star Princess


#40
Missouri
2,045 Posts
Joined Nov 2008
Originally posted by Organized Chaos
You, as a consumer, have every right to cruise with other lines. That's not a bad thing, competition is good. But can you see the contradiction you create when you say you want more loyalty perks from Carnival, yet you're someone who isn't necessarily loyal to their brand? Look at it from their point of view. If they have a bunch of cruisers who say they want more loyalty perks but are only going to be kinda sorta loyal, they're not going to want to reward that.

I'm sure they know perks factor into the decision making process for a lot of cruisers. What they want to get away from are the ones who base their loyalty primarily on the free perks they're given. I can't blame Carnival for feeling that way. They see a lot of loyal customers badmouthing the company, threatening to sail with another line, or actually leaving and sailing with another line, all because they're upset about their free perks. They're not enough, they want more, etc. They don't want that kind of PR from people who are supposed to be loyal. Can you blame them? They'd rather cultivate a relationship with cruisers who become loyal because they enjoy the brand & enjoy the product. Sure perks are great and I don't think they'll ever go away, but they simply don't want to have to rely on perks to create loyalty. From a business standpoint, all the free perks cost them a lot of money. If they want to build loyalty based on a good product, I think that's a good thing because a good product benefits all of us.

From what I've read, it looks like they're taking a good look at revamping the lower tiers of the loyalty program. Simply put, that's where loyalty begins. They want to get the first and second time cruisers to become third time cruisers because that's when they feel someone begins to become loyal to their brand. As a newer cruiser, I'm not going to complain because it shows they recognize us, too. At the same time, the free perks aren't what's going to keep us coming back to Carnival for years to come. We're more interested in the overall product. Without a good product, they have nothing.

I'm also fully aware that Carnival knows new cruisers are to their benefit because we didn't cruise with, for example, chocolates on the pillows or tablecloths in the MDR, so we're not going to complain that they're gone. Honestly, even if I had cruised with those things back then, I wouldn't be complaining about them now because things like that aren't what's going to keep me coming back. Along those same lines, I'm sure there's things we enjoy now that probably won't be around in the future. It's just a matter of deciding if those things are a big enough deal to take our business elsewhere.
But that is my point. I am not loyal to Carnival because they keep eroding their product. They are just no longer the best value to me all the time. If they provided a consistently good product that met all of my needs, then I would probably continue to use them. I have used the same shampoo, toothpaste and laundry detergent brand for years. I am a brand loyalist when I get a good product.

Perks don't make me come back to Carnival, but taking them away negatively impacts me. Tablecloths, pillow chocolates, past guest parties, Free drink coupon, twice per day service, etc, don't individually make or break my cruise, but if you take them all away , it starts to make me wonder if this is worth what I am paying. Especially if someone else will give me all or most of those things without the price being too much higher. And sometimes that is the case.

I am all for them creating "brand loyalty" but what I am saying is that you don't do that by continuing to water down your product until it is unrecognizable. Little things add up.

Plus, when you are relatively similar to everything else, something has to set you apart. If its not price, it should be amenities. Because the world is changing and people don't just stick with one brand just because if that brand isn't doing it anymore.
Expand Signature
Collapse Signature
Carnival Imagination- 12/11/2004 (Mother/Daughter cruise)
Carnival Valor- 2/22/2009 (DH's first cruise)
Carnival Conquest 4/29/2012 (My baby girl's first cruise)
Carnival Conquest 4/21/2013 (our first true inside room)
Celebrity Constellation 3/31/14 (Just DH and I)
Carnival Elation 10/13/14 (Short Family Cruise)
Disney Fantasy- 5/9/15 (First cruise with "the Mouse")
Liberty of the Seas- 5-14-17 (Birthday Cruise)