Can't get to Splendor 2/5,dangerous weather

[sjn911]

We are getting "light snow" in the sunshine from moisture in air freezing and 2 days ago had our last "big shovel" it is minus 20 right now..for real!!!..Not "windchill". It is a "big swath of a system", everywhere!!

[Phlybice]

Hi, not looking for help,maybe a little sympathy. I will miss the Splendor cruise 2/5. The weather was not described as dangerous,but it is. I live in Eastern PA,called the bus co.I've taken to NYC many times,the message,all buses to NYC and Newark are cancelled,check back for updates. Horrified, I checked trains,trees were down on the tracks. States of NJ and NY declared a state of emergency,only emergency personnel and vehicles allowed. We are having an ice storm 1/2"solid ice over 8" from Monday's storm.I called Carnival emergency #,they could not say until 2pm if the departure would be delayed. If the Port of NY decides the ship will leave on time,the gangway closes at 3:30.Drive, I can't get there until 4:30.

Trees are breaking off, blocking traffic,slush is freezing,many accidents.

I love cruising but the obstacles made this trip a no go. The area is now getting more sleet and freezing rain. I hope the people who made it have a great time. Enjoy the warm sun.

 

We missed our ship once. We had insurance. They just kept telling us to catch up with the ship. We tried, to no avail. We were in constant contact with Carnival the entire time. Got to spend a mini vacation around three different airports on the insurance companies dime.

 

We were eventually offered a choice of four cruise dates the following month, which we took. All was well in the world.

[ma40]

It took several phone calls to fix missing the ship because of NY weather. I was going to go to Pt Canaveral Sat,finish the rest of the cruise,when I called Carnival to let them know, I was shocked, the Jones Act violation would cost me $300 besides the flight cost. I argued it was not an original booking in 2 US ports,it was a catch up with my ship. No luck,a rule applies.

I was transferred to a Customer Care Specialist. It took about an hour to solve my problem. I'm booked on Friday Feb 21 for the entire cruise returning Sat March 1. The State of Emergency declared by 3 states was a major cause of missing Splendour.

The rep Tammi was fabulous,I sent an email to Carnival,she is a real asset to the corporation. I had to pay the difference between the rate I originally had and the guarantee rm I have now.I don't care where the rm is,I'm on a cruise to the Bahamas.Thanks to Tammi and Carnival.

[champagne123]

It took several phone calls to fix missing the ship because of NY weather. I was going to go to Pt Canaveral Sat,finish the rest of the cruise,when I called Carnival to let them know, I was shocked, the Jones Act violation would cost me $300 besides the flight cost. I argued it was not an original booking in 2 US ports,it was a catch up with my ship. No luck,a rule applies.

I was transferred to a Customer Care Specialist. It took about an hour to solve my problem. I'm booked on Friday Feb 21 for the entire cruise returning Sat March 1. The State of Emergency declared by 3 states was a major cause of missing Splendour.

The rep Tammi was fabulous,I sent an email to Carnival,she is a real asset to the corporation. I had to pay the difference between the rate I originally had and the guarantee rm I have now.I don't care where the rm is,I'm on a cruise to the Bahamas.Thanks to Tammi and Carnival.

OMG....that is wonderful news. I am sooooooo HAPPY for you:):):)

[MadManOfBethesda]

I was going to go to Pt Canaveral Sat,finish the rest of the cruise,when I called Carnival to let them know, I was shocked, the Jones Act violation would cost me $300 besides the flight cost. I argued it was not an original booking in 2 US ports,it was a catch up with my ship. No luck,a rule applies.

 

Yes, I wrote about this earlier in the thread. BTW, it's not a "rule," it's a law. And it's not the Jones Act, it's the Passenger Vessel Services Act (PVSA).

 

http://en.wikipedia.org/wiki/Passenger_Vessel_Services_Act_of_1886

 

Here's the relevant section as you have already learned:

 

No foreign vessels shall transport passengers between ports or places in the United States, either directly or by way of a foreign port, under a penalty of $200 (now $300) for each passenger so transported and landed.

 

The ship would have to visit a so-called distant foreign port (e.g., South America) for this provision to not be applicable.

[LakeMomNY]

So glad it worked out for you in the end!

 

 

Sent from my iPhone using Forums mobile app

[Big_G]

Bravo! Have a great time.

[MURCOTT]

A true happy ending.

[KPfromCT]

It took several phone calls to fix missing the ship because of NY weather. I was going to go to Pt Canaveral Sat,finish the rest of the cruise,when I called Carnival to let them know, I was shocked, the Jones Act violation would cost me $300 besides the flight cost. I argued it was not an original booking in 2 US ports,it was a catch up with my ship. No luck,a rule applies.

I was transferred to a Customer Care Specialist. It took about an hour to solve my problem. I'm booked on Friday Feb 21 for the entire cruise returning Sat March 1. The State of Emergency declared by 3 states was a major cause of missing Splendour.

The rep Tammi was fabulous,I sent an email to Carnival,she is a real asset to the corporation. I had to pay the difference between the rate I originally had and the guarantee rm I have now.I don't care where the rm is,I'm on a cruise to the Bahamas.Thanks to Tammi and Carnival.

 

This is GREAT news!!!!!:D:D Just be sure if the weather is forecasted to be BAD, leave a day or two early.;) Hope you have a WONDERFUL cruise!!!!!!!

[Mira28]

So happy for you! Loved the Splendor.

Hope everything goes well from here on out.

Best to you.

[sjn911]

OH I am soooo happy for you and that you could make the switch and get the whole thing and before big time spring break...have a blast...Sarah

[2CoolCanucks]

It took several phone calls to fix missing the ship because of NY weather. I was going to go to Pt Canaveral Sat,finish the rest of the cruise,when I called Carnival to let them know, I was shocked, the Jones Act violation would cost me $300 besides the flight cost. I argued it was not an original booking in 2 US ports,it was a catch up with my ship. No luck,a rule applies.

I was transferred to a Customer Care Specialist. It took about an hour to solve my problem. I'm booked on Friday Feb 21 for the entire cruise returning Sat March 1. The State of Emergency declared by 3 states was a major cause of missing Splendour.

The rep Tammi was fabulous,I sent an email to Carnival,she is a real asset to the corporation. I had to pay the difference between the rate I originally had and the guarantee rm I have now.I don't care where the rm is,I'm on a cruise to the Bahamas.Thanks to Tammi and Carnival.

 

Sooooo Happy for you!!! :) :) :)

[djhsolara]

Silver lining...great to hear.

[Gingee]

Yipppeee Is it a longer cruise and where are you going?

[christyran1228]

Wonderful news...I'm so glad everything worked out. Have a safe and fabulous trip!

 

 

Wish I were going, too! :D

 

Sent from my Commadore 64 using the Cruise Critic forum app

[midwifejen]

Thanks to the OP for posting this - I could see this happening to me - taught me a lesson :cool:

 

Glad things turned out OK!

[Sparky2]

It took several phone calls to fix missing the ship because of NY weather. I was going to go to Pt Canaveral Sat,finish the rest of the cruise,when I called Carnival to let them know, I was shocked, the Jones Act violation would cost me $300 besides the flight cost. I argued it was not an original booking in 2 US ports,it was a catch up with my ship. No luck,a rule applies.

I was transferred to a Customer Care Specialist. It took about an hour to solve my problem. I'm booked on Friday Feb 21 for the entire cruise returning Sat March 1. The State of Emergency declared by 3 states was a major cause of missing Splendour.

The rep Tammi was fabulous,I sent an email to Carnival,she is a real asset to the corporation. I had to pay the difference between the rate I originally had and the guarantee rm I have now.I don't care where the rm is,I'm on a cruise to the Bahamas.Thanks to Tammi and Carnival.

 

I'm certainly glad you pursued this with CCL and the results were in your favor. Will your roommate be going, too? Happy that you were able to change your schedule

[pafam4]

It took several phone calls to fix missing the ship because of NY weather. I was going to go to Pt Canaveral Sat,finish the rest of the cruise,when I called Carnival to let them know, I was shocked, the Jones Act violation would cost me $300 besides the flight cost. I argued it was not an original booking in 2 US ports,it was a catch up with my ship. No luck,a rule applies.

I was transferred to a Customer Care Specialist. It took about an hour to solve my problem. I'm booked on Friday Feb 21 for the entire cruise returning Sat March 1. The State of Emergency declared by 3 states was a major cause of missing Splendour.

The rep Tammi was fabulous,I sent an email to Carnival,she is a real asset to the corporation. I had to pay the difference between the rate I originally had and the guarantee rm I have now.I don't care where the rm is,I'm on a cruise to the Bahamas.Thanks to Tammi and Carnival.

 

So, so happy for you! You will get your cruise! Be sure to keep an eye on the weather and get out of town early if predictions are bad. We are neighbors...I'm right down the road in Harleysville. The weather this winter in our area has been quite a challenge.

[PAcruiser25]

So glad to hear the outcome.

I was thinking you could drive down to Fla in a day and a half to catch it if they didn't give away your cabin. Then of course your car would be stuck there so that's not good.

Great to know to call Carnival in case anything like that ever happens. Congrats and have a great time!!!!

[jamscckmc]

Will say a prayer for no snow that week! Have fun!

[kingston13]

WOW.....that is crazy! :eek:

 

We were on this one that docked 1/28 - we had a delay in getting off because the ship actually broke it up by going side to side over and over. But it was a great trip!

[xitappers2bx]

i live very close to Telford... you totally should have left the day before. Why would you not do everything possible to get there? Instead of just getting a hotel room you just lost out on all of that cruise fare.

 

I watch the same local news that you do, and they were predicting the ice storm before the first storm on Monday. It sucks you didn't make other plans, I'd probably have walked there knowing what we all had to go through the last several days, and knowing there's more ice coming this week. Hope you weren't without power for too long thought, it was truly awful here.