chief8904 Posted December 9, 2018 #1 Share Posted December 9, 2018 We're sailing the Epic over New Years, so a few weeks ago I downloaded the Cruise Norwegian app on my iPhone. As soon as I logged in the app informed me it wasn't compatible with the Epic, and i wasn't really able to do anything with it, so I downloaded the older iConcierge app. The new app was updated in itunes store about a week ago. Now I can see all my vacation details, book excursions, drink packages, etc... despite the NCL website still listing it as not being compatible with Epic. Wondering, if it actually compatible on board now, or if they simply added the ability to use it for pre-cruise activity? Link to comment Share on other sites More sharing options...
chief8904 Posted December 10, 2018 Author #2 Share Posted December 10, 2018 Just to update anyone who might be interested, I got an answer to this question by logging out of the app and clicking on the "Supported Ships" screen. It appears they have added more ships recently, but have not updated their website to match. List of supported ships, per the app: Dawn, Jewel, Star, Sun, Pearl, Gem, Sky, Epic, Breakaway, Jade, Getaway, Escape, Bliss Hope this helps somebody! 3 2 1 Link to comment Share on other sites More sharing options...
Fairydust312 Posted December 10, 2018 #3 Share Posted December 10, 2018 Thanks for posting. Is Cruise Norwegian a replacement for iConcierge? Link to comment Share on other sites More sharing options...
Rare shof515 Posted December 10, 2018 #4 Share Posted December 10, 2018 40 minutes ago, Fairydust312 said: Is Cruise Norwegian a replacement for iConcierge? yes Link to comment Share on other sites More sharing options...
tanjan4evr Posted December 25, 2018 #5 Share Posted December 25, 2018 Is i concierge still good or should i delete it? I installed Cruise Norwegian Link to comment Share on other sites More sharing options...
Rare shof515 Posted December 25, 2018 #6 Share Posted December 25, 2018 6 hours ago, tanjan4evr said: Is i concierge still good or should i delete it? I installed Cruise Norwegian you can delete it or only use it on a ship that is not compatible with the cruise norwegian app. only about 10 or so ships support the new app Link to comment Share on other sites More sharing options...
xcell Posted December 25, 2018 #7 Share Posted December 25, 2018 I was just about to ask what the app does but then decided not to be lazy....so just in case.... Introducing the all-new Cruise Norwegian app. Think of it as your new travel companion, helping you experience an unforgettable cruise vacation every step of the way from the time you book to your last day on board. Features Include: Overall Preview and book Shore Excursions Preview restaurants and make dining reservations Preview onboard entertainment, bars & lounges, spa treatments, shopping Ability to favorite onboard offerings Vacation summary, view itinerary and onboard reservation details Check your Latitude Rewards points and learn about tier benefits Before Your Cruise Purchase onboard gifts including wine, flowers and treats Check in online and save time at the pier On the day of departure, access your E-Docs and directions to the pier During Your Cruise Review your account and track onboard purchases Get a daily schedule of what’s happening on the ship Learn about our CruiseNext program Review helpful disembarkation information including immigration and Easy Walk-off details Call and message guests on board including Group Chat* *Calling and Messaging Package has a nominal one-time fee for making unlimited onboard calls and messages during your cruise. Link to comment Share on other sites More sharing options...
steveweese Posted December 25, 2018 #8 Share Posted December 25, 2018 Does anyone know what the “Nominal fee is ?” Link to comment Share on other sites More sharing options...
Rare shof515 Posted December 25, 2018 #9 Share Posted December 25, 2018 16 minutes ago, steveweese said: Does anyone know what the “Nominal fee is ?” for the old iconcierge app that had similar features, it was about 10 dollars. the new app should have the same pricing Link to comment Share on other sites More sharing options...
Rare richstowe Posted December 25, 2018 #10 Share Posted December 25, 2018 2 hours ago, shof515 said: for the old iconcierge app that had similar features, it was about 10 dollars. the new app should have the same pricing That would be per device? Link to comment Share on other sites More sharing options...
xcell Posted December 25, 2018 #11 Share Posted December 25, 2018 yes per device... my last cruise on rccl -- if you had an iphone, they were able to imessage between iphones for free Link to comment Share on other sites More sharing options...
Rare richstowe Posted December 26, 2018 #12 Share Posted December 26, 2018 8 hours ago, xcell said: yes per device... my last cruise on rccl -- if you had an iphone, they were able to imessage between iphones for free When we were on the Epic my wife used I Messages to be in touch with family .FREE ! Didn't work for Android. Link to comment Share on other sites More sharing options...
lesliethechef Posted December 26, 2018 #13 Share Posted December 26, 2018 i have a cruise coming up Jan. 3 on Spirit. App says compatible with spirit but when i try it says this sailing is not compatible. That means i get nothing? Link to comment Share on other sites More sharing options...
jkrislc Posted December 27, 2018 #14 Share Posted December 27, 2018 15 hours ago, lesliethechef said: i have a cruise coming up Jan. 3 on Spirit. App says compatible with spirit but when i try it says this sailing is not compatible. That means i get nothing? I'm on the same sailing and it's working for me. Link to comment Share on other sites More sharing options...
Gizmosmum Posted January 1, 2019 #15 Share Posted January 1, 2019 I used the new app on the Jewel in Dec but I was unable to figure out how to set up and access the messaging service on the new app. Hopefully I'll figure it out for our April cruise on the Jade. Link to comment Share on other sites More sharing options...
cathi007 Posted January 1, 2019 #16 Share Posted January 1, 2019 It says with the new APP you can text and call others on board that have the APP, has anyone used it for this? How does it work? Was it easy to use? And I think I read somewhere that is cost 10.00/device, is that true. Thanks 🙂 Link to comment Share on other sites More sharing options...
lakelivin2 Posted January 1, 2019 #17 Share Posted January 1, 2019 4 hours ago, cathi007 said: It says with the new APP you can text and call others on board that have the APP, has anyone used it for this? How does it work? Was it easy to use? And I think I read somewhere that is cost 10.00/device, is that true. Thanks 🙂 We recently used it on our cruise on the Escape. It cost $10 per device and "usually" worked. It lost a number of messages depending on where you were on the ship...when we told them about the issue at guest services, they removed the charge from our bill (we had 2 devices). Link to comment Share on other sites More sharing options...
Rare cheersforbeers Posted January 1, 2019 #18 Share Posted January 1, 2019 4 minutes ago, lakelivin2 said: We recently used it on our cruise on the Escape. It cost $10 per device and "usually" worked. It lost a number of messages depending on where you were on the ship...when we told them about the issue at guest services, they removed the charge from our bill (we had 2 devices). We had a similar experience on the Jade, 4 of us had pkg, all sitting around the same table and only 2 could communicate. They also refunded us. IMHO it’s hit or miss Link to comment Share on other sites More sharing options...
cathi007 Posted January 1, 2019 #19 Share Posted January 1, 2019 11 minutes ago, lakelivin2 said: We recently used it on our cruise on the Escape. It cost $10 per device and "usually" worked. It lost a number of messages depending on where you were on the ship...when we told them about the issue at guest services, they removed the charge from our bill (we had 2 devices). Thanks, sounds like it's worth a shot. 🙂 Link to comment Share on other sites More sharing options...
chief8904 Posted January 6, 2019 Author #20 Share Posted January 6, 2019 We just got off the Epic yesterday (1/5/19). We bought the app for $10 per device. Messaging worked good, calling others on the ship was spotty at best, but calling home with the app was surprisingly good. Also worth noting my kids had the "Social Media" package. They both have iPhones. iMessaging worked great both with people on the ship, as well as at home. They also were able to use Face-time audio for calls Link to comment Share on other sites More sharing options...
jmoak Posted January 7, 2019 #21 Share Posted January 7, 2019 When using the app and texting another cruiser, does it "ding" or give you a notification when you receive a message? I think I remember at one time reading earlier that you had to actually open the app to see any texts that may have been sent to you. Is this the case? I don't want to have to be constantly opening up my phone and app while I'm on the ship..just to see "if" one of my family members has communicated something. I'd like it to send me a notification like my normal text does on land. THanks, jmoak Link to comment Share on other sites More sharing options...
geneticfreak Posted January 7, 2019 #22 Share Posted January 7, 2019 I mentioned several times before one of my biggest complaints about IConcierge was the fact that it didn’t have the ability to set reminders about events and in turn get push notifications when they were soon to start. I hope this is something the new app will eventually get added to the new app. 1 Link to comment Share on other sites More sharing options...
chief8904 Posted January 7, 2019 Author #23 Share Posted January 7, 2019 It did vibrate or "ding" if notifications were enabled Link to comment Share on other sites More sharing options...
packercruising Posted January 18, 2019 #24 Share Posted January 18, 2019 On 12/25/2018 at 7:26 AM, xcell said: I was just about to ask what the app does but then decided not to be lazy....so just in case.... Introducing the all-new Cruise Norwegian app. Think of it as your new travel companion, helping you experience an unforgettable cruise vacation every step of the way from the time you book to your last day on board. Features Include: Overall Preview and book Shore Excursions Preview restaurants and make dining reservations Preview onboard entertainment, bars & lounges, spa treatments, shopping Ability to favorite onboard offerings Vacation summary, view itinerary and onboard reservation details Check your Latitude Rewards points and learn about tier benefits Before Your Cruise Purchase onboard gifts including wine, flowers and treats Check in online and save time at the pier On the day of departure, access your E-Docs and directions to the pier During Your Cruise Review your account and track onboard purchases Get a daily schedule of what’s happening on the ship Learn about our CruiseNext program Review helpful disembarkation information including immigration and Easy Walk-off details Call and message guests on board including Group Chat* *Calling and Messaging Package has a nominal one-time fee for making unlimited onboard calls and messages during your cruise. Do you know what the nominal fee is? Link to comment Share on other sites More sharing options...
packercruising Posted January 18, 2019 #25 Share Posted January 18, 2019 Looks like I missed the posts about the price. Is the messaging real time or delayed? Also, does anyone know if walkie talkies work on the ship? Link to comment Share on other sites More sharing options...
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