Keep being logged out

[excitedofharpenden]

I know there is a help forum here, but having read it I don't really get a solution.  Anybody else here keep being logged out and having to log back in again all the time when returning?  Any sensible person found a solution?  It is so annoying. 

 

Phil 

[Mrs Miggins]

It is extremely annoying.  I had to log back in to reply despite posting on CC this morning.

[upwarduk]

Me too and it has been worse in recent weeks. 

I have yet to find a box to tick to say I want to stay logged in.

i have emailed:

help@cruisecritic.com

and will post their reply when I get one.

Edited February 4, 2019 by upwarduk

[Grandma Cruising]

Same here at the moment. This happened before when they first went to the new platform, then it settled down. Hopefully they’ll sort it out soon

[150edmiston]

Is it something to do with the browser?  I'm using chrome and am not experiencing this issue.  David 

[Grandma Cruising]

7 minutes ago, 150edmiston said:

Is it something to do with the browser?  I'm using chrome and am not experiencing this issue.  David 

Could be - I’m on Safari.

[nordski]

25 minutes ago, 150edmiston said:

Is it something to do with the browser?  I'm using chrome and am not experiencing this issue.  David 

 

I use Chrome and I was being logged out on the weekend.

 

In a very small sample size, the issue seems to have lessened since Sunday night.

[150edmiston]

10 minutes ago, nordski said:

 

I use Chrome and I was being logged out on the weekend.

 

In a very small sample size, the issue seems to have lessened since Sunday night.

Hmm,  that's odd. I was on over the week-end on my pad using chrome and it was fine. Other than wiping the cache I cant think of anything else that might help.  David

[Shawnino]

58 minutes ago, 150edmiston said:

Is it something to do with the browser?  I'm using chrome and am not experiencing this issue.  David 

 

I'm on Safari and it's the same problem.

 

Once a basic utilitarian product is stable, I have no idea why developers have to keep tinkering with it.

It's just a web forum; we're not trying to improve cancer survival rates.

The forum we had five years ago was perfectly adequate.

Last year, they even shut it down for a week for 'improvments' most commenters didn't even seem to appreciate after the fact. 

[uktog]

3 hours ago, excitedofharpenden said:

I know there is a help forum here, but having read it I don't really get a solution.  Anybody else here keep being logged out and having to log back in again all the time when returning?  Any sensible person found a solution?  It is so annoying. 

 

Phil 

Every time. Not found a solution yet 

[nordski]

1 hour ago, 150edmiston said:

Hmm,  that's odd. I was on over the week-end on my pad using chrome and it was fine. Other than wiping the cache I cant think of anything else that might help.  David

 

Thanks for the correction!

 

Indeed, the problem occurred when I was on my  iPhone (Safari) not my PC.

 

Apologies for causing the confusion.

 

 

[BBMacLaird]

CC is aware of the problem and they’re working on it.

[Host Jazzbeau]

Should be fixed now.  Apparently the developers had to fix something over the weekend and ended up making it worse.

[upwarduk]

In reply to my earlier email, I was sent this link:

https://boards.cruisecritic.com/topic/2631373-log-in-staying-logged-in-access-issues/

 

 

 

[rallydave]

Did it again overnight so NOT fixed!!!!

[Shawnino]

2 hours ago, rallydave said:

Did it again overnight so NOT fixed!!!!

 

Same here.