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Casino regulars - interesting tidbit on dealer tips

cdnsteelman

By cdnsteelman,
in Norwegian Cruise Line

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sjbdtz

sjbdtz

Posted
Posted
10 minutes ago, Jachred said:

Yes I have checked those other positions and many more that get my tips to see how much they are getting and optimize their commision/tip so I do take that into consideration.   Like some restaurant servers have to tip out other positions and if they did a really good job i over tip...  another place I go the valet and establishment split 50% of the tips and I still have to pay a fee to park that is not shared.. I avoid the valet and when I do need to use it i dont tip...

 

The mechanic situation would be different because that would be commission on sales that his skill as a salesman earned him and agree it's mostly non of my buisness. But I do shop labor rates and part prices and see the cost vs doing it somewhere else or myself.  I do reward those that do a great job with repeat buisness.  

 

I do want to know if a position is commission based so I can evaluate the Information being provided..  

 

I do think that draw idea sounds like the most correct as it's the only fair way if they are a 100% tip position. 

 

I agree they have the choice to leave, but I view them if it's TRUE also taking advantage of me in the situation as well.

 

I have asked dealers at other casinos if their tips are pooled or not..  I tip smaller on pooled tips because that extra money makes a bigger difference in my bankroll than the toke box

 

In my job I've had many customers asked how I bonus what commission I get and I have never taken offence and shared that Information freely.

 

Larry

 

 

 

What line of work are you in?   How much do you make?

 

.

 

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sjbdtz

sjbdtz

Posted
Posted
19 minutes ago, Jachred said:

I work in a call center..  here is my entire employment contract..

http://www.iamdl142.org/wp-content/uploads/2013/11/SWA-IAM-142_Final-TA-with-LOUs-14-and-15_10-21-16.pdf

 

 

 

Ahh, so you work for Southwest airlines in a call center?    Union shops are different than most employers - which have confidentiality clauses in their compensation agreements.   That's because people negotiate their own salaries, and some may be more proficient at this than others.

 

Violating the terms of the employment agreement (along with its confidentiality clause) is a fireable offense, regardless of whether the terms were positive or negative.

 

But I see now your perspective, because typically everybody in the union can see the entire pay scale, regardless of where they fall on it. 

 

 

.

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graphicguy "Live from...." Rare

graphicguy

Posted
Posted

Still trying to figure out why a casino worker would offer up their compensation?  

 

I work for a large tech company and HR frowns on us discussing our compensation with each other.  I figure some of us were hired on at a higher level than someone else with a similar job.

 

It’s at the very least a breach of protocol, which the casino worker is guilty of.  “Tip me more so I can make up for the money (allegedly) taken from me by big, bad NCL”.  Thinking, I probably wouldn’t want to sit at the table where a dealer is apt to complain about their compensation.  I’m there to have fun, not listen to someone else’s tales of woe.  That would probably have the opposite affect on me.  I’d be less apt to tip if a dealer is bending my ear about how tips are divided up and playing the pity card.

 

Don’t know.  Don’t care.  

 

I guess as a response, I could tell a dealer I’m not tipping because I heard NCL is taking your tips.  I wonder how that would play out or how the dealers’ story might change?

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erdoran

erdoran

Posted
Posted

This story reminds me of the other one making the rounds, about a steward(ess) asking people to remove their DSC and give it ALL to her, because she only gets a tiny portion of the actual DSC.

 

That’s what I HATE about the tipping culture!!!  It’s uncomfortable for the pax, because you don’t know if you are being conned or told the truth!  But regardless, if you are tipping appropriately based on the service and quality, then I guess it’s OK to not be too uncomfortable.  Having said that, I know I would be uncomfortable in either situation.

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Guest phd1003

Guest phd1003

Posted
Posted
1 hour ago, NCLetscruise said:

 

Wouldn't doubt it.. the world is filled with it these days 😉

Actually I'm O.K. with them skimming, as long as they keep the Vegan butcher and his posse of hatemongers away from the craps table...

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fstuff1

fstuff1

Posted
Posted

i thought casino tipping was:

50% to the ship

50% split among all the ships in the fleet.

 

it makes it more fair so that casinos dealers dont all try to jump ship to the ships that have the most tips.

 

didnt know ncl kept 60% of the tips?! 😞

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BABAZ

BABAZ

Posted
Posted

If someone wants to share what their salary is, how much they make in tips, etc. that is their own business and completely up to them. And they have every right to if they so choose.

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MrMike45

MrMike45

Posted
Posted
57 minutes ago, BABAZ said:

If someone wants to share what their salary is, how much they make in tips, etc. that is their own business and completely up to them. And they have every right to if they so choose.

 

Not true at all, if in their employee contract which they signed, it says they are forbidden to discuss salary and tips and doing so could result in termination.  Which is the case with many jobs.  

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TonyB17

TonyB17

Posted
Posted
2 hours ago, MrMike45 said:

 

Not true at all, if in their employee contract which they signed, it says they are forbidden to discuss salary and tips and doing so could result in termination.  Which is the case with many jobs.  

Taking the risk of being fired is still up to the individual.  Employment contracts aren't blood oaths and they don't have criminal penalties, unless you're talking about trade secrets or proprietary information.  Many people violate them by sharing their salary with spouses, friends, co-workers, etc. 

 

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mininewman

mininewman

Posted
Posted
3 hours ago, MrMike45 said:

 

Not true at all, if in their employee contract which they signed, it says they are forbidden to discuss salary and tips and doing so could result in termination.  Which is the case with many jobs.  

Just to be clear, since this keeps coming up - unless you are in an exempt category (agriculture, supervisor, government, etc), the NLRB specifically forbids employers from punishing employees for discussing wages in the US, even if it is in the employment contract (this just makes that section of the contract void).  If you are fired, you absolutely have a cause of action.  This won't stop an employer from doing it, because unless you know your rights, they will get away with it, and employers often rely on employees not knowing their rights, or being unwilling or unable to afford a lawyer to protect those rights, but you certainly have the right.

https://www.nlrb.gov/rights-we-protect/rights/employee-rights

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clcjdn

clcjdn

Posted
Posted

Yes, the casinos are run by Casinos At Sea, CAS.  They are a separate entity from NCL, thus the "Casino House" lines on the bookings that are "comped".  I don't know if its true or not that CAS takes 60%, but I would NOT put it past them.  I have seen quite a few norms from land based casinos that CAS does not follow, the largest being how they calculate actual loss when you have a W2G payout (not counting as your loss, since it's "their" money), so it could be happening.  

 

As for rules that apply to US based companies regarding non disclosure of salary, etc.  Remember, CAS/NCL is a US based company, thus the W2G if winnings of $1200 or more on a machine.  I would expect that to be black and white, since they are handing those out.

 

Lastly, as for the people that are acting like the OP was prying into salary info/etc.  I can very easily see when you are on a ship that you build a relationship with those dealers/floor people/hosts.  I have been on enough NCL cruises, that I usually run into 4 or 5 people that remember me from previous sailings.  I'm not saying that I would push to ask questions, but if one of them said something like that to me, I probably wouldn't hesitate to ask a general question like.....hey, I heard that the house take 60% of tips, is that true, if you can tell me......type of thing.  I may just have to ask on my next NCL sailing if its someone I know..... 🙂  

 

Full disclosure, I primarily play video poker machines, and tip on any hand pays.  I haven't wondered where that money went until I read this thread.  I mainly tip drink servers, as they keep me well stocked. 🙂  I do give them at least $1 in cash on top of my drink package pre-paid gratuity, and they usually know my name, drink of choice, and where I usually sit before the end of the first night.

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clcjdn

clcjdn

Posted
Posted
3 hours ago, josephmz said:

Haven't seen this mentioned, but I understand the casinos are run under contract with CAS. I assume the dealers are employees of CAS not NCL.

 

Oh one other item I didn't cover in my other post.  Yes, this is the case, and they have different rules/roles than the NCL employees.  Namely, they don't have to work in a different area when the casino is closed. 

 

I have run into quite a few of them onshore since in most ports the casino can't be open.

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Casino Comp Chick

Casino Comp Chick

Posted
Posted (edited)

Honestly I do not see why people would question a conversation you had with a friend onboard, I have had plenty of conversations with crew and workers at NCL. Do I repeat them? Not really, I just wait until it is common knowledge and then comment on it.

For example...I saw something recently and asked a friend of mine for confirmation, it is true. Will I speak about it yet? No, I won’t because the knowledge is not that common yet. 

Edited by Casino Comp Chick
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MrMike45

MrMike45

Posted
Posted
51 minutes ago, Casino Comp Chick said:

Honestly I do not see why people would question a conversation you had with a friend onboard, I have had plenty of conversations with crew and workers at NCL. Do I repeat them? Not really, I just wait until it is common knowledge and then comment on it.

For example...I saw something recently and asked a friend of mine for confirmation, it is true. Will I speak about it yet? No, I won’t because the knowledge is not that common yet. 

 

Do you confirm what your crew member friend told you in confidence with other crew members?  That's what the OP said he did.  With multiple other people 

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