Cigarette smoke on your aft facing balcony from the new crew smoking ar

[AnyMajorCruiseDude]

9 hours ago, HaveDogWillTravel said:

@AnyMajorCruiseDudeHi there. I am so glad that you had no issues with smoke on your D736 balcony. Post #34 discusses the problem in D737. 
 

 Might I ask how much time you spent out there?  Did you stay on your balcony while we were in port those two days?  Are you a smoker? Does the smell of cigarette smoke bother you in general?  
 

I was in the owners suite B751 two decks above you. I was on my balcony every morning from 5:30 am to around 8 am, every afternoon from 1:30/2 until 5 pm and then again around 9 till whenever (depending on how I felt 10-12 and one night as late as 3:30 am). There was smoke approximately 60-70% of the times I was on the balcony.  Most of the time the smoke was annoying and several times it was intolerable.  I did not go into Cabo and on the port days I could not comfortably use my balcony. 
 

I am sure it wasn’t me you heard complaining as I never mentioned this onboard to anyone other than a private conversation with Sheila the guest services manager.  I would be interested where you heard the complaining while on board. 
 

I can assure you that I do not find it “fun” to complain. And I can also guarantee you that I don’t need anything for free. I am doing quite well thank you. 
 

The “specific condition “ you refer to is the crew smoking directly below us on the promenade. 
 

As I’ve said before I’ve sailed the Grand since 2015 at least twice a year and loved her and defended her even when you couldn’t stop running into buckets in the hallways catching all the drips!  I also posted earlier in our live what great condition she is in. This smoke is not an “inconvenience “ due to her age. That just makes no sense. It is from a brand new smoking area cordoned off and filled with crew smoking. 
 

 

Have tried responding but no luck earlier .we sre not smokers, and hate cigarette smoke.  We spent 4-5 hours every day on the balcony including breakfast and lunch sevice, and one dinner.  No smoke smell.  We did not get off the ship.  
Yes, many of us know Sheila, snd yes, you acknowledged us at breakfast in Crown Grill as well as Club Class.  Retty sure You waved at Vines also.  What is your point?  I just posted MY observations.

[AnyMajorCruiseDude]

PS.  If you object to my opinion please just use the ignore feature available to you.  It seems some observations throw you past your limit.

[HBCcruiser]

Smoke tends to rise. Is there a way they can move the smoking area up top somewhere - away from cabin balconies? 

[AnyMajorCruiseDude]

16 minutes ago, Ronnieslady said:

Is that what AnyMajor said in post #69 ???????

I said that we smelled no smoke on D737 balcony over the course of our cruise(s). That was our experience although others disagree.  We were out there several hours a day.  I might add that we have had cigarette smoke issues from “regular” passengers violating policies on other ships, so we just went inside.

[vjmatty]

9 hours ago, HaveDogWillTravel said:

 

 

I am sure it wasn’t me you heard complaining as I never mentioned this onboard to anyone other than a private conversation with Sheila the guest services manager.  I would be interested where you heard the complaining while on board. 
 

I can assure you that I do not find it “fun” to complain. And I can also guarantee you that I don’t need anything for free. I am doing quite well thank you. 
 

The “specific condition “ you refer to is the crew smoking directly below us on the promenade. 
 

As I’ve said before I’ve sailed the Grand since 2015 at least twice a year and loved her and defended her even when you couldn’t stop running into buckets in the hallways catching all the drips!  I also posted earlier in our live what great condition she is in. This smoke is not an “inconvenience “ due to her age. That just makes no sense. It is from a brand new smoking area cordoned off and filled with crew smoking. 
 

 

Since you acknowledged he wasn't posting about you, there is no need to go on and on defending yourself as if he is posting about you. 

[redrobin]

23 hours ago, AnyMajorCruiseDude said:

Great! We ran into couple of people who just complained about everything for the fun of it, and to get something free since the crew is very willing to please right now.  Hope it's just that or a specific condition or room that caused problems.  Hard to predict and/or modify how the air currents decide to flow.  We were on the Grand, which everyone knows is older, so you have to expect some inconvenience, or maybe consider alternative ships.  We thought it was in better shape than ever!

 

@AnyMajorCruiseDude I'm sure your intent was not to disparage fellow CC members, but your posts dismiss the observations of other passengers, like me, who DID experience unexpected cigarette smoke on our aft balcony. As you implied, I'm not 'complaining' to get free stuff. You hope it's a 'specific' issue, when port and starboard passengers, across several sailings, have reported it. You then conflate the age of the Grand with the issue.

 

I had a great cruise. I enjoyed my balcony. For me, the smell was not constant. As you referenced in another post, I thought the smoke might be from a fellow passenger violating policies. I was happy to be back at sea, and opted not to complain. I was unaware of the new crew smoking protocol and why the aft Promenade deck was inaccessible. Had I known, I would have spoken to guest services. This thread is useful in informing those sailing soon of a change that could impact their cruise experience. Timely cruise information is why I visit CruiseCritic. Thanks for sharing your first-hand observations. Happy sailing!

[Ronnieslady]

3 hours ago, AnyMajorCruiseDude said:

I said that we smelled no smoke on D737 balcony over the course of our cruise(s). That was our experience although others disagree.  We were out there several hours a day.  I might add that we have had cigarette smoke issues from “regular” passengers violating policies on other ships, so we just went inside.

The reason I ask is because, we will be in D736 on the Grand, Nov.10th, for 10 days. Hopefully we will have the same good experience on the other side (port side) in D736.

Thanks so much for all the good information. I really do appreciate it.   I’m sure others do also.  That way, we will be prepared  for certain things that might happen or might not happen.  I always seem to take things easier when I know ahead of time.

Grace

 

[CruzDayz]

28 minutes ago, Ronnieslady said:

The reason I ask is because, we will be in D736 on the Grand, Nov.10th, for 10 days. Hopefully we will have the same good experience on the other side (port side) in D736.

Thanks so much for all the good information. I really do appreciate it.   I’m sure others do also.  That way, we will be prepared  for certain things that might happen or might not happen.  I always seem to take things easier when I know ahead of time.

Grace

 

@Ronnieslady, I wrote post #34 to you. I did make a mistake. I was in C742 and the gentleman that I spoke with was in C750. Unless they change something since you are one deck below us you will have smoke in port and not very much while cruising. Good luck and I hope this helps. I’m moving on. Someone is going to post those dead horse gifs soon. 😊

Edited November 5, 2021 by CruzDayz

[Ronnieslady]

20 minutes ago, CruzDayz said:

@Ronnieslady, I wrote post #34 to you. I did make a mistake. I was in C742 and the gentleman that I spoke with was in C750. Unless they change something since you are one deck below us you will have smoke in port and not very much while cruising. Good luck and I hope this helps. I’m moving on. Someone is going to post those dead horse gifs soon. 😊

Thanks for letting me know. That will  not work out for my husband.  Not sure how they will be able to remedy this problem.  I would imagine that non-smokers will have more problems with this.  Can’t believe Princess would allow this under all those suites. 

Grace 

[CruzDayz]

1 minute ago, Ronnieslady said:

Thanks for letting me know. That will  not work out for my husband.  Not sure how they will be able to remedy this problem.  I would imagine that non-smokers will have more problems with this.  Can’t believe Princess would allow this under all those suites. 

Grace 

They may change it before you cruise. I would definitely check before you cancel. I think that they used to smoke up at the front by the anchors on a lot of the ships. 

[caribill]

16 hours ago, Cruise Raider said:

 

 But, from a passenger's point of view, it is a shame to pay for a premium cabin and have to endure all that smoke, though.  

 

 

 

As well as the danger to your health from second hand smoke.

[AnyMajorCruiseDude]

5 hours ago, redrobin said:

 

@AnyMajorCruiseDude I'm sure your intent was not to disparage fellow CC members, but your posts dismiss the observations of other passengers, like me, who DID experience unexpected cigarette smoke on our aft balcony. As you implied, I'm not 'complaining' to get free stuff. You hope it's a 'specific' issue, when port and starboard passengers, across several sailings, have reported it. You then conflate the age of the Grand with the issue.

 

I had a great cruise. I enjoyed my balcony. For me, the smell was not constant. As you referenced in another post, I thought the smoke might be from a fellow passenger violating policies. I was happy to be back at sea, and opted not to complain. I was unaware of the new crew smoking protocol and why the aft Promenade deck was inaccessible. Had I known, I would have spoken to guest services. This thread is useful in informing those sailing soon of a change that could impact their cruise experience. Timely cruise information is why I visit CruiseCritic. Thanks for sharing your first-hand observations. Happy sailing!

Agree 100 %.  I was merely reporting my experience as it related to rear facing balconies and didn’t need to “conflate” that issue with the general ship condition.  
I also did not imply You tried to get anything for free, but I assure you there are always a few who try, and some of them we have run into, including one on the Grand cruise, have claimed CC membership as they believe it gives them more credibility.  

[PacnGoNow]

On 10/30/2021 at 8:29 PM, HaveDogWillTravel said:

I am currently on the Grand Princess in a Baha deck aft facing balcony. I have been smelling cigarette smoke consistently on my balcony. At times it is not tolerable and I must leave my balcony at other times it is moderate and uncomfortable but tolerable. The aft promenade deck has been closed off for a crew smoking area. 
 

I brought it to the attention my steward and then spoke to Sheila the guest services manager. She is a very caring and compassionate person. I told her that I understood there really was no other alternative at the moment for the crew given covid protocols…… department personnel don’t mix off duty increasing the need for the entire aft section, crew have variable schedules precluding set times for smoking, the front of the ship is far too windy to allow smoking…..and so on. I also realize as a 30 year smoker ( 20 years free of it now yeah!) how important smoking is for the crew. They work hard, they are away from their families, they have stress and long hours. I would not want them to be denied this outlet. 
 

I would appreciate if you’ve sailed recently on the Grand or the Ruby (Sheila is going to get back to me but I believe the Ruby has also closed the aft for crew smoking) or as you sail on the upcoming cruises if you’d report back about the smell of smoke or lack of smoke on your balcony. 

Are they smoking aft port side, or straight aft?  I’m so allergic to cigarette smoke.  sad

[Ronnieslady]

On 11/5/2021 at 3:10 PM, PacnGoNow said:

Are they smoking aft port side, or straight aft?  I’m so allergic to cigarette smoke.  sad

Sorry,  I took so long to answer. I am one of those that can't post anything here on CC because I am  doing so on my I-pad & it would not let me sign in. Had to use my regular desk top, not an apple.  Might be a little glitch. 

       From what I know or have read here on CC, for sure on the Grand. It's the whole back end (AFT) of the Promenade deck 7 . It's been ( roped off ) for crew only to smoke. So you can smell the cigarette smoke that rises, even the from the Bahia Deck 11.   In the past we all know there is a small area on the Promenade deck 7 on the Starboard side that is for smoking for passengers or crew. That is not what it is . Because its the whole back end AFT, its effecting part of the  Port side & Starboard side cabins & the smoke smell is rising much higher. Its been said its mostly when the ship is not moving or in port.

Also people on the Emerald said its the same as the Grand. The Ruby seems to be questionable. 

    Maybe with all that are concerned it will be changed. I am hoping before we board the Grand on Nov. 10th. in our aft facing vista suite it will improve.  If not the balcony will be unusable for us & many others.    When is your next cruise  ?????        I plan on letting the customer relations supervisor onboard,  know how  something needs to be done for this problem, specially for the sensitive (to the smoke smell) passengers that want to at least  use their balconies.  But only if there's a problem.

    When I finally got thru to the customer relations supervisor, by phone on Friday late, she said, "she didn't know anything about it". I have E-mailed that dept. 3 times about it, but have not heard back from them.

[PacnGoNow]

4 minutes ago, Ronnieslady said:

Sorry,  I took so long to answer. I am one of those that can't post anything here on CC because I am  doing so on my I-pad & it would not let me sign in. Had to use my regular desk top, not an apple.  Might be a little glitch. 

       From what I know or have read here on CC, for sure on the Grand. It's the whole back end (AFT) of the Promenade deck 7 . It's been ( roped off ) for crew only to smoke. So you can smell the cigarette smoke that rises, even the from the Bahia Deck 11.   In the past we all know there is a small area on the Promenade deck 7 on the Starboard side that is for smoking for passengers or crew. That is not what it is . Because its the whole back end AFT, its effecting part of the  Port side & Starboard side cabins & the smoke smell is rising much higher. Its been said its mostly when the ship is not moving or in port.

Also people on the Emerald said its the same as the Grand. The Ruby seems to be questionable. 

    Maybe with all that are concerned it will be changed. I am hoping before we board the Grand on Nov. 10th. in our aft facing vista suite it will improve.  If not the balcony will be unusable for us & many others.    When is your next cruise  ?????        I plan on letting the customer relations supervisor onboard,  know how  something needs to be done for this problem, specially for the sensitive (to the smoke smell) passengers that want to at least  use their balconies.  But only if there's a problem.

    When I finally got thru to the customer relations supervisor, by phone on Friday late, she said, "she didn't know anything about it". I have E-mailed that dept. 3 times about it, but have not heard back from them.

Thanks so much for your reply.  My next cruise is in 60 days.  I can’t tolerate 

cigarette smoke.  That’s why I always get the port side balcony or aft balcony.

Sure hope it’s going to be changed.

Let us know if you hear back from PCL.

 

BTW, there are sign in problems with CC and they are aware and working on it.

 

Good luck on your Nov cruise!  
Take care.

[puggymom]

I’m currently on the Emerald in an aft balcony. No smell of smoke. I was on my balcony quite a bit today before leaving Nassau and not a whiff of smoke. 

[Ronnieslady]

3 hours ago, puggymom said:

I’m currently on the Emerald in an aft balcony. No smell of smoke. I was on my balcony quite a bit today before leaving Nassau and not a whiff of smoke. 

That’s good to know.  Was the whole Promenade deck 7 opened for passengers to walk all the way around?????? Or was there any part of deck 7 closed off to walking passengers.???????     What deck are you on ?? & is your balcony aft facing ????? Sorry so many questions.       Maybe the upper management on the Emerald decided to have the crew smoke somewhere else.   I sure hope the Grand takes the lead from the Emerald & changes the crew only smoking area elsewhere.  That would be great, since we are boarding the Grand on Nov. 10th for 10 days.   My husband is very sensitive to cigarette smoke.

Have a wonderful cruise.

Thanks for all your info & future info when you have time.

Grace

Edited November 8, 2021 by Ronnieslady

[puggymom]

6 hours ago, Ronnieslady said:

That’s good to know.  Was the whole Promenade deck 7 opened for passengers to walk all the way around?????? Or was there any part of deck 7 closed off to walking passengers.???????     What deck are you on ?? & is your balcony aft facing ????? Sorry so many questions.       Maybe the upper management on the Emerald decided to have the crew smoke somewhere else.   I sure hope the Grand takes the lead from the Emerald & changes the crew only smoking area elsewhere.  That would be great, since we are boarding the Grand on Nov. 10th for 10 days.   My husband is very sensitive to cigarette smoke.

Have a wonderful cruise.

Thanks for all your info & future info when you have time.

Grace

On embarkation day the aft section was open to passengers. There was a section on the starboard side closed where they were doing some maintenance.  I haven’t been back since. I do have an aft facing balcony. 

[nini]

We also can not tolerate cigarette or cigar smoke. We avoid the casino for this reason (too bad, they could make some money from us 🤪).

We always book an aft cabin on port side as well.

I appreciate those of you addressing it with Princess in the best ways possible!

 

[Ronnieslady]

6 hours ago, nini said:

We also can not tolerate cigarette or cigar smoke. We avoid the casino for this reason (too bad, they could make some money from us 🤪).

We always book an aft cabin on port side as well.

I appreciate those of you addressing it with Princess in the best ways possible!

 

Yes ,  I will be addressing it with Princess, if we have any cigarette smoke coming up from below,  or coming from deck 7 , since we will be on the Dolphin deck aft, but port side.   We have been in that suite many, many  times in the past & never had a problem with smokers.   So if we detect anything different we will address it with management onboard. Not just for us, but for others that sail after us.  
  Thanks so much for your concern,

Grace

[marden1970]

Hi Ronnieslady.  I would really aopreciate your doing that,  We will be on the Ruby at the end of March in suite D736 for 15 days and then D737 for 5.  I really do not tolerate cigarette smoke weill and will be really annoyed if I'm not able to use our balcony.

[Ronnieslady]

10 hours ago, marden1970 said:

Hi Ronnieslady.  I would really aopreciate your doing that,  We will be on the Ruby at the end of March in suite D736 for 15 days and then D737 for 5.  I really do not tolerate cigarette smoke weill and will be really annoyed if I'm not able to use our balcony.

I believe the Ruby is not too bad, but I will certainly bring up the Ruby when & if they answer or call regarding that email I sent off to customer relations  a few days ago.  And or I will also talk to the customer relations supervisor on the Grand , if we have a problem with smoke smell coming in our balcony, about the Ruby also.  Especially since both ships are & the Emerald & Crown are all configured the same.

         By the way we have been in the same suite on the Ruby, it’s our favorite location.   And of course , never had a problem with cigarette smoke before.   

[cr8tiv1]

23 hours ago, Ronnieslady said:

Yes ,  I will be addressing it with Princess, if we have any cigarette smoke coming up from below,  or coming from deck 7 , since we will be on the Dolphin deck aft, but port side.   We have been in that suite many, many  times in the past & never had a problem with smokers.   So if we detect anything different we will address it with management onboard. Not just for us, but for others that sail after us.  
  Thanks so much for your concern,

Grace

 

Disclaimer:  I am not a smoker.  I am sensitive to smoke.  I do not sail in aft cabins.  I applaud you for addressing it with management...BUT...

 

Do you have a back up plan (move cabins)?

Do you have an alternative solution for this problem?

While you are at it, would you mention smoking in the casino (a mask mandated location).

 

I did not realize there were so many posters/passengers that had an aversion to smoke.  Good Luck.

[Ronnieslady]

13 minutes ago, cr8tiv1 said:

 

Disclaimer:  I am not a smoker.  I am sensitive to smoke.  I do not sail in aft cabins.  I applaud you for addressing it with management...BUT...

 

Do you have a back up plan (move cabins)?

Do you have an alternative solution for this problem?

While you are at it, would you mention smoking in the casino (a mask mandated location).

 

I did not realize there were so many posters/passengers that had an aversion to smoke.  Good Luck.

I agree the Casino smoking is a real contradiction when it was mandated to wear a mask.   That rule was just to satisfy someone (maybe the CDC). 
My alternative solution would be to have them smoke somewhere else, that would not offend the paying passengers. Why should the paying passengers have to be inconvenienced by having to move.  
    Maybe those man
 

 

[Ronnieslady]

2 minutes ago, Ronnieslady said:

I agree the Casino smoking is a real contradiction when it was mandated to wear a mask.   That rule was just to satisfy someone (maybe the CDC). 
My alternative solution would be to have them smoke somewhere else, that would not offend the paying passengers. Why should the paying passengers have to be inconvenienced by having to move.  
    Maybe all those many posters/passengers that have an aversion to smoke, finally get, that second hand smoke is not good for most of us.