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Suspicious Email from Princess Cruises


dog
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Re: Jude Salvatierra Princess Cruises.

 

I received an email with my Booking number asking me for details for my refund request.

 

This is the cruise I am going on February 18-25/24.  I did not cancel or ask for a refund.

 

What is going on?

My app & personalizer have me confirmed.

I did not click on any links or reply.

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Sounds like a scam.  Email probably not from Princess.  Refunds when due are processed to the original form of payment.  Princess knows how you paid so they do not need to ask for that info.

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I forwarded it to customerrelations@princesscruises.com

 

Post if anyone else gets this.

 

it does not look like an official page,  mentions HAL & Australia 

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11 minutes ago, dog said:

Re: Jude Salvatierra Princess Cruises.

 

I received an email with my Booking number asking me for details for my refund request.

 

This is the cruise I am going on February 18-25/24.  I did not cancel or ask for a refund.

 

What is going on?

My app & personalizer have me confirmed.

I did not click on any links or reply.

What was the "source" email address? That will likely give you a strong hint!

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2 minutes ago, Rick&Jeannie said:

What was the "source" email address? That will likely give you a strong hint!

salvatierra@princesscruises.com

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14 minutes ago, Reina del Mar said:

Do not reply! Call the Princess Customer Service line.

I know this.  Never do and I do not have a PVP.

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2 minutes ago, Rick&Jeannie said:

Hmmm, well...that's no real help, is it!  I was hoping it would be some nutty address from gmail or such.

It has (Contractor) after name

 Jude Salvatierra

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25 minutes ago, dog said:

Re: Jude Salvatierra Princess Cruises.

 

I received an email with my Booking number asking me for details for my refund request.

 

This is the cruise I am going on February 18-25/24.  I did not cancel or ask for a refund.

 

What is going on?

My app & personalizer have me confirmed.

I did not click on any links or reply.

Is this on the Sun, Feb 18th?

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1 minute ago, Rick&Jeannie said:

Probably some new way that Princess has sold our info and these people have access to all of our cruise history info...I wish they wouldn't allow use of the Princess email address domain!

Well, google that name and this thread comes up, so others will be alerted to this scam.

 

the only info in email of mine is my booking number and my email.

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Just now, dog said:

Well, google that name and this thread comes up, so others will be alerted to this scam.

 

the only info in email of mine is my booking number and my email.

Yes...but rest assured that if they have your booking number they *probably* have everything in the database. 

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1 minute ago, Rick&Jeannie said:

Yes...but rest assured that if they have your booking number they *probably* have everything in the database. 

I keep looking to see if my booking is still there.

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2 minutes ago, Rick&Jeannie said:

Yes...but rest assured that if they have your booking number they *probably* have everything in the database. 

So, I do not take phone calls from Princess ie: promotions or CVP.

I’m not getting any other weird emails from anyone else.

 

please post if anyone else does.

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I have an aol account that I use for junk purposes.  I just sent an email to the email address you provided and it got bounced back already with the error that 'recipient address rejected.  User unknown.'

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1 minute ago, Host CJSKIDS said:

I have an aol account that I use for junk purposes.  I just sent an email to the email address you provided and it got bounced back already with the error that 'recipient address rejected.  User unknown.'

That’s good to know however, how did he/she get @dog booking number?

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