Breakaway Diverted!

[peg013]

NCL are a service provider are they not? They rely on customers paying for their service and therefore, regardless of what the smallprint says, it might be in their interest to do more than only what they are contractually obliged to. That's all I'm saying and it's just my opinion. I do not once recall seeing the words 'This Is Hurricane Season' in NCLs brochure or website while booking (not super cheap at all actually) cruises over this period. If they did they then I'd have no argument. In fact I have no argument, I am just a little surprised that a company who rely on customer retention (Latitudes etc) weren't slightly more imaginative about their chosen alternative. No more than that.

 

Having been to Nassau and PC on Breakaway last year, I would (and maybe will in a few weeks time) be feeling hard done by even if I had been 'contractually satisfied' so to speak.

 

I too will be in the same position in 30 days. I haven't seen hotels etc. advertising about hurricane season either. But it remains June 1 thru November 30 year after year. With the busiest time being August followed by the first few weeks of September. I picked the very last week the BA is going to Bermuda for that very reason. I'd have preferred a week or two later but that's the Bahamas run which we did last December too. There is not a lot of choices when Bermuda has to be skipped. Either head north to Canada and really tick off everyone that has packed for hot weather and may have cool weather instead. Or head south to Florida & Nassau. Just make sure you have a Plan B for the southern route and hope for Bermuda.

[mjkacmom]

They could have sailed round in a big circle for a couple of days then up to NYC, docked there for three days and let everyone enjoy that marvellous city in all inclusive luxury before sailing back to Miami.

 

Instead of sailing down to the Nassau and Canaveral for a paltry day each. What I'm saying is that they could have stopped somewhere for three days as was the intention at Bermuda. What they actually did was not much of an effort to match the original itinerary.

 

It's like booking and paying for a meal at Gordon Ramsay and then the day before they have a flood and then saying "but don't worry, we've got you a table at Nandos instead. Thanks for the cash."

 

We all know it's not NCL's fault that weather intervenes occasionally but we can pull them up on not providing as best alternative as is possible rather than the bare minimum.

 

Sure, ships just pull into the port of NY and Dock for a few days - like that has ever happened in any weather diversion at any time on any cruise line. Maybe NYC won't even notice...

 

Frankly, not that it would ever happen, but I'd be really mad to fly to Miami from NYC (which I can see everyday), to sail to NYC! I'd rather stay docked in Miami the whole time. Not that it matters - it would never happen.

[cruisin07family]

The bare minimum would be a 7 day cruise to nowhere. :D It never ceases to amaze me that the same ones that want a super cheap cruise (during hurricane season) complain because the itinerary is changed due to a {{{GASP}}}} hurricane. Try reading your contract to see what it says once in a while. :rolleyes:

 

I believe your definition of super cheap is extremely different than ours. :rolleyes: Basic cruise fare for our two cabins was $4700 (last week so definitely in "hurricane season". I suppose if we were millionaires, that might be considered super cheap, lol. The same cruise on the Gem to FL-Bahamas would've cost at least $1000 less. That is all I'm saying. NOT that NCL "owes" the passengers anything, but if they understandably feel disappointed or that they overpaid for what they received, I understand why. A little bit of OBC would've gone a long way in perception and keeping passengers a bit happy.

[All-ready2cruise]

I think it's much easier to accept itinerary changes when you view the ship as your vacation and everything else, including the ports, as gravy. That's not to say that the ports aren't nice, but that each day on a ship is another day of pure enjoyment. :)

 

I felt really bad for some pax when, on our 2nd cruise, we were unable to stop in Nassau. A family and friends had planned a wedding on the beach. NCL was unable to do anything about it when the Nassau port was unable to accommodate the ship. NCL did refund the port fees which is all they were responsible for. Case closed.

[timmo44]

Unless you have your head in the sand or under a rock ANYONE should know the summer months off the US coast and the Caribbean are Hurricane months.:roll eyes:

 

Why would I in the UK know the hurricane months for the USA? Do you know the high risk flooding months for Tewkesbury and Evesham? Why are some individuals so high and mighty on here. It really is an unattractive trait.

[turquoise 6]

Unless you have your head in the sand or under a rock ANYONE should know the summer months off the US coast and the Caribbean are Hurricane months.:roll eyes:

 

What would have been a good alternative?????

 

They have three.....sail NORTH or sail SOUTH or sail of the coast of NY in circles.

 

Stop beating a dead horse

 

Bermuda is cruise destination in the

Spring ans summer.

I sailed out of Bermuda the 1 st week of June

On Brwkaway, we hit a storm of 40knots

And 22 ft waves. Very odd this time of year

Due to climate change

I have sailed north transatlantic

In April and hit 36 ft waves and 70 mph

Winds

There was a hurricane hitting the

North east over July 4 weekend

So what do you suggests ?

Stay at home , no travel. Cruises until the

Weather forecast is sunny and calm?

Hehe you will never travel

[AEckhardt]

Sure, ships just pull into the port of NY and Dock for a few days - like that has ever happened in any weather diversion at any time on any cruise line. Maybe NYC won't even notice...

 

 

 

Frankly, not that it would ever happen, but I'd be really mad to fly to Miami from NYC (which I can see everyday), to sail to NYC! I'd rather stay docked in Miami the whole time. Not that it matters - it would never happen.

 

 

The breakaway sails from NYC, not Miami, so for them to dock in NYC for three days would have caused an absolute riot amongst passengers. A large portion of the pax either live in that area or have toured it for a day or so prior to boarding!

 

And for those who say if you did the Bahamas itinerary on the Gem, it would have been cheaper, well the Gem is an older ship with not nearly the amount of amenities the BA provides, so yes, it would be cheaper. I understand the difference in port fees were credited, so there should be no complaint there. You chose the BA because of not only the route, but also because of what that particular ship has to offer, otherwise you could opted to sail on the Dawn from Boston to Bermuda.

 

As far as the itinerary change, stop being so exasperating. It happens. Were some people disappointed? Sure. But did NCL offer you a great vacation and excellent service? Absolutely! The ship remained the same. The scenery changed. I know people love docking for a few days. I love it, too, but you wouldn't have loved it in high seas and down pouring rain. So suck it up, people. S**t happens. Next time, book in the spring if you're so concerned. Be grateful you have the means to enjoy a vacation of this sort and stop being so self entitled. Jeeze...

[turquoise 6]

I too will be in the same position in 30 days. I haven't seen hotels etc. advertising about hurricane season either. But it remains June 1 thru November 30 year after year. With the busiest time being August followed by the first few weeks of September. I picked the very last week the BA is going to Bermuda for that very reason. I'd have preferred a week or two later but that's the Bahamas run which we did last December too. There is not a lot of choices when Bermuda has to be skipped. Either head north to Canada and really tick off everyone that has packed for hot weather and may have cool weather instead. Or head south to Florida & Nassau. Just make sure you have a Plan B for the southern route and hope for Bermuda.

I have sailed to the uk in August and hit

A hurricane. We are talking about a northern route

I have sailed to Bermuda in September and had beautiful

Calm weather

Sandy the hurricane hit the NE of US in

October!!!!!

So plan C. Stay home and watch the weather station

[TheManitoban]

My parents told me a story of meeting a couple on one of their cruises. The couple reported they got a discount on said cruise because they had previously been diverted due to a hurricane. The couple were from Halifax and cruising to Bermuda. The ship diverted to...Halifax. They took it all in stride though.

 

How's the weather looking for Sept 5th's Bermuda cruise?

[biker@sea]

Why would I in the UK know the hurricane months for the USA? Do you know the high risk flooding months for Tewkesbury and Evesham? Why are some individuals so high and mighty on here. It really is an unattractive trait.

 

Just so ya know .

Last years first hurricane was in May so basically the entire Bermuda cruise season is in hurricane season .

 

And as a high school graduate of Tewksbury Massachusetts U.S.A. I did not know of the flood season in our adopted sister town of Tewkesbury .

 

Now that we have both learnt something today I'm happy . :D

[maywell]

Just so ya know .

Last years first hurricane was in May so basically the entire Bermuda cruise season is in hurricane season .

 

And as a high school graduate of Tewksbury Massachusetts U.S.A. I did not know of the flood season in our adopted sister town of Tewkesbury .

 

Now that we have both learnt something today I'm happy . :D

Well to be honest, I thought the raining for 40 days and nights was the UK equivalent of summer. * shrug*

[beachin' GiGi]

I have not heard this before; can you tell me what cruise line(s) does this? This might be really good information to know.

Thanks! :)

 

We traveled with HAL few years back and a tropical storm was pounding Bermuda. We were diverted to Charleston, SC, Florida and Bahamas. HAL knew before we left that the ship wouldn't be heading to Bermuda and offered up a refund or if you stayed 25% off a cruise of your choosing within the next two years + $100 OBC. We stayed and got 25% off going to Bermuda the following year when AGAIN another storm was sending in heavy surf and considerable winds but wasn't close enough to cancel ships from coming in ~

[beachin' GiGi]

Or is it possible that they purposely have the video down so no one can see if the weather was bad enough to be diverted?

 

Conspiracy theory?

 

[emoji568]

 

One can never be too sure.

 

[emoji6]

 

wasiii

 

From the looks of a weather video posted on the Royal Gazzette, the sun was out, winds were there but did not appear to be strong and the surf was rolling. I don't suppose it was too bad as one Islander made the comment, "real bad, hope people don't get sunburned!".

[LrgPizza]

Why would I in the UK know the hurricane months for the USA? Do you know the high risk flooding months for Tewkesbury and Evesham? Why are some individuals so high and mighty on here. It really is an unattractive trait.

They aren't talking about hurricane months for the US. People are talking about hurricane at Bermuda, which is a British Colony, so since you are in the UK, you are expected to know this. Gee whiz. ;)

[CPT Trips]

Why would I in the UK know the hurricane months for the USA? Do you know the high risk flooding months for Tewkesbury and Evesham? Why are some individuals so high and mighty on here. It really is an unattractive trait.

 

Just so ya know .

Last years first hurricane was in May so basically the entire Bermuda cruise season is in hurricane season .

 

And as a high school graduate of Tewksbury Massachusetts U.S.A. I did not know of the flood season in our adopted sister town of Tewkesbury .

 

Now that we have both learnt something today I'm happy . :D

 

And I'm sitting here in Evesham Township New Jersey USA wondered much the same about our Twin City in the UK. When is flood season?

[turquoise 6]

They aren't talking about hurricane months for the US. People are talking about hurricane at Bermuda, which is a British Colony, so since you are in the UK, you are expected to know this. Gee whiz. ;)

 

Bermuda is part of and included & important part

Of the US east coast weather.

It may be part of the UK commonwealth , as Australia,

But thousand of miles from uk

Ever hear of the Bermuda Triangle ????

LOL

[LrgPizza]

Bermuda is part of and included & important part

 

Of the US east coast weather.

 

It may be part of the UK commonwealth , as Australia,

 

But thousand of miles from uk

 

Ever hear of the Bermuda Triangle ????

 

LOL

 

 

The little wink icon is typically used to indicate a joke. But thanks for the lesson.

[jackson bernard]

The bare minimum would be a 7 day cruise to nowhere. :D It never ceases to amaze me that the same ones that want a super cheap cruise (during hurricane season) complain because the itinerary is changed due to a {{{GASP}}}} hurricane. Try reading your contract to see what it says once in a while. :rolleyes:

 

Did you read it? It also says "(a) The Carrier and the Guest hereby agree there is no warranty, whether express or implied, as to the fitness, seaworthiness, or condition of the vessel or any person on board, or any food, drink, medicine, or provisions supplied on board the vessel. The Guest acknowledges that the Carrier is not an insurer of his or her safety during the course of the voyage, and th......

[cruisin07family]

The little wink icon is typically used to indicate a joke. But thanks for the lesson.

 

LIKE - we need a FB like icon, lol.....

[turquoise 6]

The little wink icon is typically used to indicate a joke. But thanks for the lesson.

Oops sorry didn't know that

And thanks too

[searoses]

Much as I adore nyc the beaches on the hudson are terrible and the water is never 80 degrees......lol.....I would be very disappointed but having been on an x ship when even the staff was lying everywhere waiting for the seas to abate I would suck it up and enjoy the bahamas for what they offer....

[Cruisercl]

When I am looking at booking a cruise or any trip really, especially to place I have never been to before, I always look at what the weather will be at that time of the year. That way I will know somewhat that there maybe risks for bad weather and all that comes with it; the possibility of a change in the original trip.

 

This plays a good part of the decision on when and where to go. Maybe I am an over planner but it could help in my enjoyment of the trip and knowing what to pack. :)

 

Does anyone else do this or am I a bit OCD? :p

[soaringfalcon]

When I am looking at booking a cruise or any trip really, especially to place I have never been to before, I always look at what the weather will be at that time of the year. That way I will know somewhat that there maybe risks for bad weather and all that comes with it; the possibility of a change in the original trip.

 

This plays a good part of the decision on when and where to go. Maybe I am an over planner but it could help in my enjoyment of the trip and knowing what to pack. :)

 

Does anyone else do this or am I a bit OCD? :p

 

I absolutely do this! I know I'm a bit OCD LOL but to me, this only makes sense.

[All-ready2cruise]

When I am looking at booking a cruise or any trip really, especially to place I have never been to before, I always look at what the weather will be at that time of the year. That way I will know somewhat that there maybe risks for bad weather and all that comes with it; the possibility of a change in the original trip.

 

Does anyone else do this or am I a bit OCD? :p

 

I absolutely do this! I know I'm a bit OCD LOL but to me, this only makes sense.

 

I do this all the time when we're planning a trip of any kind too. I'm not at all OCD :eek: Mind you, some might argue that point, especially since I'm already making plans for our excursions for cruises next year and checking the weather too. :p:p

[RickinNYC]

I can just imagine what the atmosphere would have been on the BA when they said they were going to PC instead of Bermuda. My wife and I sailed the BA September 2013 to Bermuda. Their was a tropical depression that hung in the Atlantic for a week. The captain did a great job at keeping us in the sun, however it was announced on Tuesday night we would be about 6 hours late getting in on Wednesday. Lots of Boo's and Hisses. Early Wednesday morning it was announced we would not arrive until 7-8PM on Wednesday because of the storm. People were literally crying.........***??? :eek::eek:

 

 

 

It sucked but what the heck? crying? really. The Dawn got an extra day in port because the winds on Tuesday and Wednesday morning were gusting to 80mph. Dawn pulled out late Wednesday afternoon and we arrived at 7PM.

 

 

 

Stuff happens people

 

 

I only heard of one passenger that was irrational and upset over the change. She went bananas at the captain when he was doing a q&a in the atrium and was escorted away.

 

Everyone else I came across said the same thing, "NCL doesn't control the weather." Yes there was disappointment but the overwhelming attitude was gratitude for keeping is safe and insuring we stayed in the sunshine every day. The only bad weather we experienced was one night and one morning when we arrived in Nassau. That changed in about an hour to blue skies.

 

People were understanding and realistic.

 

 

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