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Email from P&O re OBC


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Posted (edited)

Has anyone else received the email from P&O giving them OBC for the staycation cruises?

 

 

Important
information
 

Booking Reference:
XXXXXX

Ship Name:
Britannia

Cruise Number:
B113N

 

Enjoy some on-board spending money on us

Dear Xxxxx

I am writing to you regarding your upcoming holiday on Britannia.

To celebrate our return to sailing, I am delighted to be able to offer you a little something special. After months of lockdown life, you deserve to enjoy everything you’ve missed. That is why we are giving you on-board spending money to fully enjoy all the wonderful holiday experiences you've been looking forward to...

Longing to dine out? Go for drinks? Head to the cinema or theatre? Maybe you love live music or a flutter in the casino. Or you’re craving a spa day – relaxing by the pool, doing some yoga stretches, melting into a massage. Perhaps you want the chance to take things offline – to shop in a real boutique or work out with a fitness instructor? Or you just can’t wait to enjoy that holiday feeling and all that it brings, from sea breezes to cocktails over sunset, devilishly tempting menus and making memories… And luckily with P&O Cruises,
you’ll find it all on board.

So, treat yourself and enjoy a whole range of extras and luxuries, available on your cruise, with your on-board spending money. There is no need to contact us as this will be automatically added to your booking.

Use the table below to find out how much on-board spending money* you will receive.

 
 

Nights

On-board spending money per cabin*

 
 
   

3

£100

   
   

4

£120

   
   

6

£140

   
   

7

£160

   
 
 

We might not be able to quite get away to new and distant shores this summer. But we hope our offer will give you the chance to enjoy the break you deserve.

We can't wait to welcome you on board very soon.

Yours sincerely

Paul Ludlow
President, P&O Cruises

 
 
 
 
 
http://emails.pocruises.com/files/amf_blueberry_wave/project_914/e15/footer-logo.png
 

*The on-board spending money amount shown is per cabin based on two people sharing and varies by cruise duration. On-board spending money can be spent in the on-board shops, bars, photo and art galleries, and on restaurants, spa, internet packages and shore experiences booked on board. On-board spending money can only be spent whilst on board. Offer is not applicable to Savers, Blue Light Card, Friends and Family or other promotional prices and cannot be exchanged for a cash alternative. We reserve the right to withdraw this offer in whole or on individual cruises at any time.

You have been sent this email because you have a holiday booked with P&O Cruises. You can update your communication preferences at any time via your account online. You can find our privacy notice at pocruises.com/privacy.

P&O Cruises is a trading name of Carnival plc, a company incorporated in England with company number 04039524 
and with registered office at Carnival House, 100 Harbour Parade, Southampton SO15 1ST. 
VAT reg no: GB 761 4300 58. ATOL 6294 ABTA V8764.

http://emails.pocruises.com/files/amf_blueberry_wave/project_914/e15/abta.png http://emails.pocruises.com/files/amf_blueberry_wave/project_914/e15
Edited by MX-Drew
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Posted (edited)
10 minutes ago, MX-Drew said:

Just noticed it says offer is not applicable to savers, blue light etc fares. 
Didn’t we have to book a saver fare?

Good point, I booked a saver? for my Iona 7 nighter because you could not book select!. P&O will have to clarify this soonest or it will be another debacle. I think I had some onboard credit anyway.

 

I just did a dummy booking for August and it only lists the Early Saver option, maybe the Saver exclusion does not apply.

Edited by davecttr
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I have also received this e-mail. My sister-in-law has also booked the same cruise but has a single balcony. I can't see any mention of OBC for singles!

 

Molly

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4 minutes ago, sagaris said:

I have also received this e-mail. My sister-in-law has also booked the same cruise but has a single balcony. I can't see any mention of OBC for singles!

 

Molly

We single cruisers often get left out Molly. We usually have to pay quite a dramatic add-on supplement for being a single in a double room but only ever get one OBC. We are not worthy!  Jane.x

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2 minutes ago, Beckett said:

We single cruisers often get left out Molly. We usually have to pay quite a dramatic add-on supplement for being a single in a double room but only ever get one OBC. We are not worthy!  Jane.x

😢. Yes it doesn't seem fair, Linda paid almost the same as our double balcony for a single balcony!!

Molly x

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I got the email, but was very fortunate they repriced our cruise to the BLC price.  Having paid a chunk of the cost of this cruise with their FCC on 2 cancelled cruises, with BLC AND onboard credit they would have almost been paying us to cruise with them! 

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4 minutes ago, Pink-belle said:

I got the email, but was very fortunate they repriced our cruise to the BLC price.  Having paid a chunk of the cost of this cruise with their FCC on 2 cancelled cruises, with BLC AND onboard credit they would have almost been paying us to cruise with them! 

And the problem with that is? 🤣

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Posted (edited)

Yes, 🤣 probably a standard phrase they are used to typing.

 

If you’ve paid a single supplement surely you get the full onboard credit?  “Per cabin” should actually be, per cabin.  Hopefully based on 2 people is just a standard phrase like the early saver one.

 

edited to add, my post would have made sense, if I had remembered to quote MX-Drew regarding Early Savers! 

Edited by Pink-belle
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Hi all - re single supplements.  Virgin Voyages have played a blinder!! I have to travel alone for this voyage and thought it would be too expensive.  However, I was able to book a solo fare for £479 for the 3 night voyage.  I too thought I would not get any onboard spend, or it would be reduced.  But no.  Got the same $100 obc!  

 

I must have struck lucky as when I looked a couple of days ago, it is now £1079 for solo sailor!!

 

Re P&O - really good touch adding the obc!

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6 minutes ago, panamapd said:

Hi all - re single supplements.  Virgin Voyages have played a blinder!! I have to travel alone for this voyage and thought it would be too expensive.  However, I was able to book a solo fare for £479 for the 3 night voyage.  I too thought I would not get any onboard spend, or it would be reduced.  But no.  Got the same $100 obc!  

 

I must have struck lucky as when I looked a couple of days ago, it is now £1079 for solo sailor!!

 

Re P&O - really good touch adding the obc!

I’m interested to start reading reviews on all the Staycation offerings.  I considered the Virgin one as an opportunity to try something different, but watched a couple of vlogs and decided it wasn’t for me.

 

I know they are hoping to appeal to people who don’t like cruises,  but when I saw their buffet resembled a food court at a shopping mall, I was out 🤣

 

That said, I vowed never to fly Virgin Atlantic, (had a friend who was a flight attendant and didn’t agree with the pressure on appearance) then a few years later ended up on a Virgin flight and the experience was far superior to my BA flights, I realised I’d kicked myself in the foot. Might be the same with the cruises 😉

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It is very welcome and well done P&O.

I wonder if Princess etc do the same for staycation cruises?

Although we couldn't book a cabin number the cruise was priced seperately per balcony grade.

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9 minutes ago, grapau27 said:

It is very welcome and well done P&O.

I wonder if Princess etc do the same for staycation cruises?

Although we couldn't book a cabin number the cruise was priced seperately per balcony grade.

With the saver fare if I recall correctly you can chose the position / grade of the cabin and the price adjusts accordingly.

I don't think anyone will follow P&O as P&O are following others, for example the change to a 7 night for some. But I could be wrong.

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26 minutes ago, Pink-belle said:

I’m interested to start reading reviews on all the Staycation offerings.  I considered the Virgin one as an opportunity to try something different, but watched a couple of vlogs and decided it wasn’t for me.

 

I know they are hoping to appeal to people who don’t like cruises,  but when I saw their buffet resembled a food court at a shopping mall, I was out 🤣

 

That said, I vowed never to fly Virgin Atlantic, (had a friend who was a flight attendant and didn’t agree with the pressure on appearance) then a few years later ended up on a Virgin flight and the experience was far superior to my BA flights, I realised I’d kicked myself in the foot. Might be the same with the cruises 😉

Totally agree with you about Virgin Atlantic - far superior to BA, but most airlines are superior to BA these days!

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17 minutes ago, P&O SUE said:

That’s a good OBC for a short cruise! Starting to wish I’d booked one now! 
 

 

Certainly is but I think mine will be gone by day 2 and that is without a visit to the shops by the DW.

 I hope I get my favourite seat in the bar.🤣

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2 hours ago, MX-Drew said:

With the saver fare if I recall correctly you can chose the position / grade of the cabin and the price adjusts accordingly.

I don't think anyone will follow P&O as P&O are following others, for example the change to a 7 night for some. But I could be wrong.

We have always done Select fares because I like to pick our cabin, OBC and first choice for dining so not sure I thought saver was just a guarantee but we had a choice of balcony cabin grades at different prices plus Suites or Super Deluxe cabins when I booked.

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2 hours ago, MX-Drew said:

I have written to P&O to clarify the point regarding the saver fare.

I hope it’s a better response than the one from Princess regarding shipping.  As, just like your wife I like “those little things” and wanted a Birthday Lanyard Insert, was happy to pay $5 for that, but $15 shipping when they won’t actually ship it is just stupid! 

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1 hour ago, grapau27 said:

We have always done Select fares because I like to pick our cabin, OBC and first choice for dining so not sure I thought saver was just a guarantee but we had a choice of balcony cabin grades at different prices plus Suites or Super Deluxe cabins when I booked.

I have carried out a dummy booking and what I stated re the saver fare was correct.

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58 minutes ago, Pink-belle said:

I hope it’s a better response than the one from Princess regarding shipping.  As, just like your wife I like “those little things” and wanted a Birthday Lanyard Insert, was happy to pay $5 for that, but $15 shipping when they won’t actually ship it is just stupid! 

I just couldn’t believe Princess Cruises response of the app is new to us and we don’t know the answer. I understand it’s new but how about taking ownership of the problem and finding out the answer. Some call that customer service.

what possibly surprised me more was the Americans jumping to defend Princess Cruises.

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4 hours ago, Beckett said:

We single cruisers often get left out Molly. We usually have to pay quite a dramatic add-on supplement for being a single in a double room but only ever get one OBC. We are not worthy!  Jane.x

Did a dummy booking on the cruise I am already booked on in a single balcony - £70 cruise credit being offered

 

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