Upgraded toiletries for platinum and above

[markperth]

Hi all,

 

pre Covid, we were given upgrade toiletries in balcony suites, as platinum level. 
 

i.e. same as suite guests. Elemis stuff.

 

Has this perk still been offered, we are now diamond level with the regrading of levels.

 

hate the standard stuff, and will bring our own if not.

 

cheers

[LaCal]

Yes 

[casofilia]

Hope so!!    What was the brand name please @LaCal

 

Thanks

 

Mike

[TrumpyNor]

56 minutes ago, casofilia said:

Hope so!!    What was the brand name please @LaCal

 

Thanks

 

Mike

On our last two cruises (July and August 2022) we received Bvulgari products (hair & body shampoo, hair conditioner and body lotion). But personally I also like the "regular" hair/body shampoo that are in the dispenser in the shower - at least to use as shower gel - smells nice and fresh... 

Edited September 22, 2022 by TrumpyNor

[ggTexasGal]

This is just speculation on my part:

I have read, and seen recent pictures of L'Occtaine products posted in Haven suites on the Joy.  Perhaps each ship is using older stock up for the Latitudes rooms, and/or, SUPPLY CHAIN issues are causing the disparity of what is available!

(Which would explain why three of us have posted three different brands.)

[MeHeartCruising]

I am Platinum and was in a balcony cabin (not a suite, however) and didn't get anything special on the Dawn earlier this month.  Just the regular shampoo and body wash in the shower dispenser and a soap dispenser by the sink.

[MagnoliaBlossom]

We are Diamond and on our Star cruise  we didn’t have anything special.

Edited September 22, 2022 by MagnoliaBlossom

[mking8288]

Both of us Sapphires onboard this week on the Joy, no special or upgraded toiletry items ... Plenty of Platinum & higher onboard this week, such upgrade would quickly deplete "remaining" inventory. DW prefer to use her own products anyway. 

 

OP, did you get robes and slippers ?

[Cruising Lynne]

We are also Sapphire and I am wondering if the average crew member even knows that it is a higher level than Platinum? We had our chocolate covered strawberries and waters, but no special toiletries or robes on our recent trip. I was not worried about the robes since I knew the steward would bring them upon request. I did not know that special toiletries were even an option. I would settle for the lotion they used to give out and a bar of soap.

 

My next question is not about toiletries, but may be related to being Platinum or higher.

 

We were on Breakaway earlier this month in a balcony cabin, and I was also wondering if Lattitudes level has any bearing on where you are seated in the MDR? I was surprised that on the first night we went to the MDR, they tried to seat us at a two top right by the doorway that all the crew goes in and out of with the food and dishes. It was early and there were still several two tops next to the windows available. We asked to be moved because it was the time period that Burn the Floor was going to be performing, and I wanted to be closer to see the show. My husband had even given the hostess the little voucher we had to get the cake to celebrate our anniversary, and he wanted it to be a special dinner. We ended up at a table for four much closer to the dance floor, so it worked out.

[markperth]

Thanks all,

 

so it’s a yes and no 🤣.

 

will take our own just in case 

[Marie BS]

We sailed the Spirit Sept.2nd and I asked the cabin steward for lotion,  he said he checked but there wasn't any. I am a new sapphire member, we had 1 robe in the cabin and a second one came half way thru the cruise. As a sapphire I should have a dinner with the officers but they are not doing that and when I asked for a on board credit I was told there is no cash value and nothing was offered instead.

The only thing extra I received was another bottle water :(  looks like general cutbacks.

[StarAFire]

2 hours ago, Cruising Lynne said:

We are also Sapphire and I am wondering if the average crew member even knows that it is a higher level than Platinum? We had our chocolate covered strawberries and waters, but no special toiletries or robes on our recent trip. I was not worried about the robes since I knew the steward would bring them upon request. I did not know that special toiletries were even an option. I would settle for the lotion they used to give out and a bar of soap.

 

My next question is not about toiletries, but may be related to being Platinum or higher.

 

We were on Breakaway earlier this month in a balcony cabin, and I was also wondering if Lattitudes level has any bearing on where you are seated in the MDR? I was surprised that on the first night we went to the MDR, they tried to seat us at a two top right by the doorway that all the crew goes in and out of with the food and dishes. It was early and there were still several two tops next to the windows available. We asked to be moved because it was the time period that Burn the Floor was going to be performing, and I wanted to be closer to see the show. My husband had even given the hostess the little voucher we had to get the cake to celebrate our anniversary, and he wanted it to be a special dinner. We ended up at a table for four much closer to the dance floor, so it worked out.

You at least got the water.  Last week on the Breakaway, even though my brother and I were both Plat, we didn't get the water.  We upgraded last min, so I ended up at cruise next desk and they gave me the dining coupons.  Then they tried to expedite delivery of the water 3x last week, where eventually the Cruise Next manager called me and said he gave up and bought me a box of water from the bar across from their area with his own money, as this was ridiculous that they couldn't get the water to me at 5 days into a 7 day cruise.  Funny enough, the strawberries made it on the 2nd day.

[BirdTravels]

14 hours ago, ggTexasGal said:

This is just speculation on my part:

I have read, and seen recent pictures of L'Occtaine products posted in Haven suites on the Joy.  Perhaps each ship is using older stock up for the Latitudes rooms, and/or, SUPPLY CHAIN issues are causing the disparity of what is available!

(Which would explain why three of us have posted three different brands.)

It used to be opposite on the Joy. L'Occtaine in the Suites and Bvulgari in the Haven. We were just in the Haven on the Breakaway and they had L'Occtaine. But everything is in big dispensers bolted to the wall now, so you could put any soap in the bottles and no one would ever know. 

 

[UKstages]

l'occitane products in the haven on the joy as well, in dispensers, as shown in the photo above.

 

as for putting any liquid of any brand in there... that's certainly true. but the l'occitane products have a unique aroma and those familiar would likely know if a substitution had been made.

Edited September 23, 2022 by UKstages

[PammyMouse]

Dawn had the L'Occitane in the suites as well.  While returning to my cabin one day I saw the stewards had huge bottles of the products on the carts for refills.  We were in a two-bedroom and I actually thought the body lotion was really nice.

 

Contractually speaking, putting something other than the specified brand of product in the bottles would be very bad for NCL.  L'Occitane would not want its brand degraded.

 

PM

[UKstages]

i saw refilling taking place, too. but they weren't refilling from larger bottles, but from plastic or foil industrial packages.

[Cruising Lynne]

22 hours ago, StarAFire said:

You at least got the water.  Last week on the Breakaway, even though my brother and I were both Plat, we didn't get the water.  We upgraded last min, so I ended up at cruise next desk and they gave me the dining coupons.  Then they tried to expedite delivery of the water 3x last week, where eventually the Cruise Next manager called me and said he gave up and bought me a box of water from the bar across from their area with his own money, as this was ridiculous that they couldn't get the water to me at 5 days into a 7 day cruise.  Funny enough, the strawberries made it on the 2nd day.

So ridiculous! You may have been better off just asking your room steward for the water. It may seem like a small thing, but it is a perk you earned and It shouldn't be that hard to get.

[StarAFire]

On 9/23/2022 at 3:21 PM, Cruising Lynne said:

So ridiculous! You may have been better off just asking your room steward for the water. It may seem like a small thing, but it is a perk you earned and It shouldn't be that hard to get.

I asked the room steward.  They referred me to Cruise Next.

[BirdTravels]

On 9/23/2022 at 3:21 PM, Cruising Lynne said:

So ridiculous! You may have been better off just asking your room steward for the water. It may seem like a small thing, but it is a perk you earned and It shouldn't be that hard to get.

Your room steward can "give away" freebies on the ship. The water needs to be ordered [by Cruise Next] and delivered by the bar or room service. 

[Cruising Lynne]

19 hours ago, StarAFire said:

I asked the room steward.  They referred me to Cruise Next.

I mentioned the steward because they sometimes know someone in bar or room service that can help expedite things. Didn't realize getting water was such a process. I am glad my next cruise is through my casino so I can get bottles of water for free at the casino bar.