Black Friday Changing Prices in Cart

[jk04]

1 minute ago, nolegirl01 said:

Same with me... I saw the Deluxe Bev. Package for 62.99 this morning.... Now it's at 67.99. I called them and asked about that and they couldn't honor the 62.99, sucks! They can only do the 67.99 price.

Mine is $72.99, which is the price I already have. 😒

[tvnewsengineer]

Not saying this is the right but earlier, you could go to cart and if it was wrong, "uncheck" the guests and recheck, might take 2 or 3 times but the lower price would appear in cart. I think they are having serious cache issues ( prices all over and not matching)  I see all my planners are down right now while they "Fix" it.

[CruisingSince1982]

Took an hour and half, but I was able to pay for all of our drink packages at the $62.99 rate. Not sure why they are telling people they won't honor it. 

 

[ramja96]

Hmmm ..... I suspect Taylor Swift is behind this funny business .....🤔

[molly361]

2 hours ago, PompeySailor said:

My beach club pass $88.99 already seen it change to $123.00

Regardless still unable to purchase 🤬

After reading all your posts I purchased one.  I'm cheap and don't know if I will end up keeping it.  Never been there.  Do they always add tax on?

[ramja96]

I can't even get into my Cruise Planner to look at prices.  Says it's "down for maintenance".

[PompeySailor]

43 minutes ago, molly361 said:

After reading all your posts I purchased one.  I'm cheap and don't know if I will end up keeping it.  Never been there.  Do they always add tax on?

Tax always added, but the $88,99 pre tax price is a good deal 

at that price it is worth it to us 

 

YMMV

if you decide to use, I think you will like it 

[ulcards99]

1 hour ago, CruisingSince1982 said:

Took an hour and half, but I was able to pay for all of our drink packages at the $62.99 rate. Not sure why they are telling people they won't honor it. 

 

 

I called the C&A line twice and they said they couldn't do anything other than what was on there now.  It showed the $62.99 rate earlier and now it shows $67.99.

[Arzeena]

4 hours ago, PompeySailor said:

My beach club pass $88.99 already seen it change to $123.00

Regardless still unable to purchase 🤬

Try the App. I just purchased it from the App. which worked (for once!!! 😁)

[bestestboss]

site has crashed- prices are all over the place

[PompeySailor]

10 minutes ago, Arzeena said:

Try the App. I just purchased it from the App. which worked (for once!!! 😁)

All good  👍🏻 

We managed to secure 3 reservations at $88.99 for 3 of our cruises 

We persevered with the website route, and rode the IT rollercoaster of in and out functionality .

 

Royal certainly makes it interesting when they want to make money.

Im just in  shock that it was actually a REAL sale and not a smoke and mirrors offering 😉
 

forgot to add, APP is useless to us, only shows one of our 8 cruises 🤬

Edited November 18, 2022 by PompeySailor

[nolegirl01]

30 minutes ago, ulcards99 said:

 

I called the C&A line twice and they said they couldn't do anything other than what was on there now.  It showed the $62.99 rate earlier and now it shows $67.99.

Same with me... I called twice and they said the only thing they see on the site is the 67.99 and they can't honor the 62.99 because it doesn't show that, even though I told them it was on there earlier today... what a mess... I just don't understand how they weren't prepared for all of this. 

[Choozin Croozin]

Who do you call? I got through once to book an excursion, but didn't realize I could add my ds and dil. The price just went up plus I can't add them.

[Tree_skier]

I'm still getting squat when I go to the website.  I booked something for cococay and labadee through the app but it frustrating trying to get into website. 

[firefly333]

19 minutes ago, Choozin Croozin said:

Who do you call?

Ghostbusters!

 

been too busy to check, checking again now. 

[2Long2NxtCrz]

I haven't been able to get into the cruise planner at all this morning. And it doesn't matter what browser I use or whether I'm in a private window or what.

 

Clearly their IT department was not ready for this. And, honestly, isn't it a bit early? I always thought they waited until at least Thanksgiving since they usually continue the "discounts" through Cyber Monday?

[HolyShip!]

RC say they expect the site to be back online in 2 hours.

I'm on the phone now and they won't honour the price I saw and screenshot this morning. Have asked to speak with a supervisor as this seems super misleading and leaving a very sour taste in my mouth

[CruisingSince1982]

3 minutes ago, HolyShip! said:

RC say they expect the site to be back online in 2 hours.

I'm on the phone now and they won't honour the price I saw and screenshot this morning. Have asked to speak with a supervisor as this seems super misleading and leaving a very sour taste in my mouth

Completely unfair.

[nasa1974]

It would be nice if you could reserve more than just excursions and restaurants on the app.

[Choozin Croozin]

9 minutes ago, nasa1974 said:

It would be nice if you could reserve more than just excursions and restaurants on the app.

I can't even find restaurants on the app? Where are they listed? I looked under the restaurant tab but not pkgs on mine anyway>

 

[nasa1974]

15 minutes ago, Choozin Croozin said:

I can't even find restaurants on the app? Where are they listed? I looked under the restaurant tab but not pkgs on mine anyway>

 

If I click on Dining under the ship icon then you can select restaurants. I clicked on 150 Central Park and it showed reserve now. I guessing that is how you would set up dining options. To be honest I've never done it. Saw it while browsing around the app.

[nasa1974]

I just now got into my planner, but I can't reserve anything. The drink package is buy one get 50% off the second package. It does me no good since I'm sailing solo. But it still won't let me reserve it.

[klb1978]

Just went to book an excursion for our upcoming trip.  Price said $118.99 for adults and $51.99 for children (30% off)- added to cart and now its only 25% off.  I don't understand this at all??  I will still probably book, but am very frustrated with this.  I looked on the app and website and now both show the higher price. 

[twins_to_alaska]

28 minutes ago, nasa1974 said:

The drink package is buy one get 50% off the second package. It does me no good since I'm sailing solo. But it still won't let me reserve it.

@nasa1974You can reserve at that price for just one person if you're solo... I just tried on the app as I'm solo my next cruise. Was saying $68.99 buy one get one 50% off (price already reflects discount) and when it got down to the end it was the 68.99*1.18*2 days=162.80 total.

Edited November 18, 2022 by twins_to_alaska

[SheTaps]

It's working for me now.  Was able to rebook our photo package and snag internets at $14.99/day.