Ocean Medallion App - Part 4

[Roberto256]

53 minutes ago, BamaVol said:

It’s not a rumor when Princess issues a press release.  Was I dreaming?

Princess issued a press release that coke freestyle machines would be coming to their ships.

Never happened.

 

Back in 2018ish, Princess issued many, many releases about the date various ships would be available for use with medallions.

Virtually none of those were true.

It was sadly comical.

 

e.g.

https://www.carnivalcorp.com/news-releases/news-release-details/princess-cruises-expands-ocean-medallion-australia-and-more?c=140690&p=irol-newsArticle&ID=2283431

 

 

Edited December 8, 2023 by Roberto256

[SargassoPirate]

On 12/6/2023 at 12:23 PM, memoak said:

That is strange we have 5 cruises booked and all show up on the app 

My app is all FUBAR.  I have two bookings.  When I select the next cruise to manage my booking in the app, it shows a plus package that I didn't purchase, when I select print baggage tags, it's the tag from a previous cruise,  my booked excursions are from a previous cruise, and my cabin preferences keep changing without my input. So far, my dining reservations are ok.

 

This next cruise was booked almost two years ago.

 

 

[IndyKid]

43 minutes ago, SargassoPirate said:

My app is all FUBAR.

 

 

Wait 'til the "new and improved one arrives". With better bugs, glitches and freezes baked in.

[SargassoPirate]

14 minutes ago, IndyKid said:

Wait 'til the "new and improved one arrives". With better bugs, glitches and freezes baked in.

As I have sometimes opined, if Amazon's app worked as well as Princess, Bezos would be back selling books out of his garage.

[Steelers36]

3 hours ago, SargassoPirate said:

My app is all FUBAR.  I have two bookings.  When I select the next cruise to manage my booking in the app, it shows a plus package that I didn't purchase, when I select print baggage tags, it's the tag from a previous cruise,  my booked excursions are from a previous cruise, and my cabin preferences keep changing without my input. So far, my dining reservations are ok.

 

This next cruise was booked almost two years ago.

 

 

[Thrak]

On 12/8/2023 at 5:52 AM, SargassoPirate said:

If it does drive me to drink, it'll be covered because the app shows that I have a plus package when all I booked is steerage.  😜

 

I'm booked with Plus but the app says I don't have a package and wants to charge me shipping for the Medallion. 🙄

[leck57]

31 minutes ago, Thrak said:

 

I'm booked with Plus but the app says I don't have a package and wants to charge me shipping for the Medallion. 🙄

 

My bookings show the same, but if you click on the Personaliser link on that screen it will show the package you have booked. Unbelievable that this has been a problem for so long yet remains unfixed.

 

I have two cruises booked yet when I open the second one, I keep getting shore excursions for the first cruise. Now that the new App has been delayed, it gives me continued great confidence. 

 

And my new expression for today.....FUBAR. never heard that so thanks @SargassoPirate. I had to Google it as I had no recognition of it, but now I'm informed. 

[memoak]

42 minutes ago, Thrak said:

 

I'm booked with Plus but the app says I don't have a package and wants to charge me shipping for the Medallion. 🙄

I think we are all going through this and it is why I.always travel with a screenshot of my travel summary

[Thrak]

2 hours ago, leck57 said:

 

My bookings show the same, but if you click on the Personaliser link on that screen it will show the package you have booked. Unbelievable that this has been a problem for so long yet remains unfixed.

 

I have two cruises booked yet when I open the second one, I keep getting shore excursions for the first cruise. Now that the new App has been delayed, it gives me continued great confidence. 

 

And my new expression for today.....FUBAR. never heard that so thanks @SargassoPirate. I had to Google it as I had no recognition of it, but now I'm informed. 

 

FUBAR follows in the great tradition of SNAFU.  😁

[Thrak]

2 hours ago, memoak said:

I think we are all going through this and it is why I.always travel with a screenshot of my travel summary

 

I've taken a printed version of my Travel Summary on every cruise. It's cheap and easy insurance.

[Thrak]

On the ship the app showed my package and told me how many drinks I had already consumed that day. Of course they most often charged my wife's drinks on my account as it was "easier" for them rather than doing it properly so I often showed many more drinks than I had actually consumed.

 

On our recent 63 day trip there was a "break" in the middle where we had no package for 7 days. We had a mini bar for each segment so I had 3 mini bars to "tide me over" but my wife stocked up in advance of the "drought". She would go to the aft bar and get a couple of beers unopened and, if I was there at the time, she got a couple more so she had a stock of decent beer for the package-free days. Naturally, even though she was the one ordering, they would charge all 4 beers to my account.  🙄

Edited December 9, 2023 by Thrak

[memoak]

36 minutes ago, Thrak said:

On the ship the app showed my package and told me how many drinks I had already consumed that day. Of course they most often charged my wife's drinks on my account as it was "easier" for them rather than doing it properly so I often showed many more drinks than I had actually consumed.

 

On our recent 63 day trip there was a "break" in the middle where we had no package for 7 days. We had a mini bar for each segment so I had 3 mini bars to "tide me over" but my wife stocked up in advance of the "drought". She would go to the aft bar and get a couple of beers unopened and, if I was there at the time, she got a couple more so she had a stock of decent beer for the package-free days. Naturally, even though she was the one ordering, they would charge all 4 beers to my account.  🙄

We always have to insist that they charge one drink to each account. The only bar that doesn’t need to be reminded for some reason is the casino bar. At one point I was up to 20 drinks and she was showing 4. That does not compute

[BobandLizM]

On 12/8/2023 at 4:46 PM, memoak said:

There is no “new” app regardless of how many rumors you hear. I don’t expect any changes until sometime in 2024

Maybe Princess has teamed up with Santa and aim to deliver it on Christmas Eve down the ships funnel.

[PacnGoNow]

IT is definitely messing with the App.  I checked today, and see more errors than I’ve ever seen.

 

I’m not going to touch anything, I’ll  just wait for a while.

 

It shows I have 5 cruises confirmed in my profile.  No, actually I have 2.  It has the wrong loyalty color for one of us. It doesn’t show the wearable medallion orders. It doesn’t show the mednet I purchased for my cruises.

 

It DOES show I’m in the green lane for a cruise I didn’t even book. SMH

 

I could go on and on. So,

if you check the App and see these whacko errors, I’d just check the website and make sure it is correct, print your travel summary and let it go for a while.

 

Unbelievable.

 

 

 

 

[Steelers36]

30 minutes ago, PacnGoNow said:

Unbelievable.

You said it!

[canadarocks]

Trust me...... as someone with upcoming cruises on both Princess and Holland America..... Princess is a dream in comparison to HAL!

 

HAL just "updated" their website.... you would think something abysmal couldn't get worse, right? You would be wrong. 🙄

 

[IndyKid]

1 hour ago, canadarocks said:

Trust me...... as someone with upcoming cruises on both Princess and Holland America..... Princess is a dream in comparison to HAL!

 

HAL just "updated" their website.... you would think something abysmal couldn't get worse, right? You would be wrong. 🙄

 

Yup, they spend literally billions of dollars on their ships, but apparently little of nothing on IT support.

[Daniel A]

I'm just wondering if we'll need to get the latest and greatest operating systems and have to replace our current devices to use the new 'upgrade.'  Nope....not gonna happen.  I'm not buying new devices just so I can spend thousands on a cruise in the first place.

[Steelers36]

17 hours ago, canadarocks said:

Trust me...... as someone with upcoming cruises on both Princess and Holland America..... Princess is a dream in comparison to HAL!

 

HAL just "updated" their website.... you would think something abysmal couldn't get worse, right? You would be wrong. 🙄

 

Wouldn't surprise me if they share at least some IT resources.

 

16 hours ago, IndyKid said:

Yup, they spend literally billions of dollars on their ships, but apparently little of nothing on IT support.

They are spending for certain - just poorly done like someone on high is clueless about quality IT.

 

[DHP1]

Were almost in the middle of December now and still no new APP.  Maybe they are referring to next year (December) LOL.

Edited December 12, 2023 by DHP1

[IndyKid]

1 hour ago, DHP1 said:

Were almost in the middle of December now and still no new APP.  Maybe they are referring to next year (December) LOL.

What's the hurry? Stress level, frustration and blood pressure not high enough?

[memoak]

1 minute ago, DHP1 said:

Were almost in the middle of December now and still no new APP.  Maybe they are referring to next year (December) LOL.

Yes where are all the posters who were saying yeah yeah the blogger got it right ?  I am sailing in January and am betting there will still not be a new app 

 

[DHP1]

1 minute ago, IndyKid said:

What's the hurry? Stress level, frustration and blood pressure not high enough?

I want to sit back and eat my popcorn and read everyone comments on the new app.  Shall be interesting..

[DHP1]

4 minutes ago, memoak said:

Yes where are all the posters who were saying yeah yeah the blogger got it right ?  I am sailing in January and am betting there will still not be a new app 

 

I'm not opening it until everyone has a opportunity to comment on it.  I'm in no rush  

[IndyKid]

1 hour ago, DHP1 said:

I want to sit back and eat my popcorn and read everyone comments on the new app.  Shall be interesting..

Yep. But there won't be enough popcorn in Orville Redenbacher's warehouse to cover the demand...