A.J. Smith Posted October 7, 2017 #1 Share Posted October 7, 2017 Would love to respond to the Scenic comments however its almost 3 weeks since we left the ship and 2 weeks since we wrote to scenic who were to contact us ASAP and we are still waiting. Perhaps its time for legal intervention to get them to address the injury and other issues we encountered. New Scenic, Not Happy at all. :mad::mad::mad::mad::mad: Link to comment Share on other sites More sharing options...
pully8 Posted October 7, 2017 #2 Share Posted October 7, 2017 sorry to hear about your dissatisfaction. have you asked your travel agent to assist and pass on your concerns to Scenic. Link to comment Share on other sites More sharing options...
Aussie Gal Posted October 8, 2017 #3 Share Posted October 8, 2017 Would love to respond to the Scenic comments however its almost 3 weeks since we left the ship and 2 weeks since we wrote to scenic who were to contact us ASAP and we are still waiting. Perhaps its time for legal intervention to get them to address the injury and other issues we encountered. New Scenic, Not Happy at all. :mad::mad::mad::mad::mad: Were you on the Scenic Gem cruise that we were on which left Paris on the Thursday 7th September? If so, were you the gentleman that had the terrible fall going into the dining room towards the end of the cruise? I do hope that you weren't hurt too badly. That was the cruise that had the terrible weather. Jennie Link to comment Share on other sites More sharing options...
Sirgym Posted October 18, 2017 #4 Share Posted October 18, 2017 Were you on the Scenic Gem cruise that we were on which left Paris on the Thursday 7th September? If so, were you the gentleman that had the terrible fall going into the dining room towards the end of the cruise? I do hope that you weren't hurt too badly. That was the cruise that had the terrible weather. Jennie No...he’s the passenger who claims “hearing injury” as a result of a extra loud fellow gentlemen passenger and desired to leave the cruise after four days. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Mark_T Posted October 18, 2017 #5 Share Posted October 18, 2017 Review with more details is here: https://www.cruisecritic.co.uk/memberreviews/memberreview.cfm?EntryID=592570 Link to comment Share on other sites More sharing options...
MikeyB Posted October 18, 2017 #6 Share Posted October 18, 2017 AJ- Best review ever. Scenic should be held solely responsible for the horrible weather you had. Link to comment Share on other sites More sharing options...
durberville Posted October 18, 2017 #7 Share Posted October 18, 2017 Hehehehe....oh c'mon! That was just ridiculous. Link to comment Share on other sites More sharing options...
Aussie Gal Posted October 18, 2017 #8 Share Posted October 18, 2017 We were on that very same cruise and other than the horrible weather which our Cruise Director did say was the worst that they had ever experienced, I cannot fault the staff or the Gem. We found our bedroom on the second level to be quite spacious especially the bathroom. I wonder what A.J.Smith would have thought of the Scenic Diamond which we boarded after our Gems of the Seine cruise as the bedrooms and bathrooms were so much smaller. Yes, the meals were small and we were surprised at the standard of the meals which wasn't as high as we had been led to believe but we certainly had plenty to eat. We loved our dinner at L'amour, both the food and wines were excellent. Yes, sometimes the "Tailormade's" didn't work but you only had to return them to the desk and they would replace it immediately. I didn't hear any loud passengers at all and we mixed with a lot of people. We found the majority of the passengers to be widely travelled and very polite. We particularly enjoyed the excursions we chose which included a visit to the Somme, a visit to the Normandy landings, a walking tour or Rouen, a visit to Monet's Garden, a visit to the Palace Chantilly and a visit to the Vaux le Vicomete Palace. We also didn't hear a lot of complaints and I am surprised that A.J.Smith wanted to leave after the fourth day which meant that we had only just arrived into Honfleur. I am wondering if the weather was what really made him want to leave as it was ghastly. Using a loud voiced male as an excuse for becoming deaf is hardly playing the game!! :mad: Jennie Link to comment Share on other sites More sharing options...
Sirgym Posted October 19, 2017 #9 Share Posted October 19, 2017 We were on that very same cruise and other than the horrible weather which our Cruise Director did say was the worst that they had ever experienced, I cannot fault the staff or the Gem. We found our bedroom on the second level to be quite spacious especially the bathroom. I wonder what A.J.Smith would have thought of the Scenic Diamond which we boarded after our Gems of the Seine cruise as the bedrooms and bathrooms were so much smaller. Yes, the meals were small and we were surprised at the standard of the meals which wasn't as high as we had been led to believe but we certainly had plenty to eat. We loved our dinner at L'amour, both the food and wines were excellent. Yes, sometimes the "Tailormade's" didn't work but you only had to return them to the desk and they would replace it immediately. I didn't hear any loud passengers at all and we mixed with a lot of people. We found the majority of the passengers to be widely travelled and very polite. We particularly enjoyed the excursions we chose which included a visit to the Somme, a visit to the Normandy landings, a walking tour or Rouen, a visit to Monet's Garden, a visit to the Palace Chantilly and a visit to the Vaux le Vicomete Palace. We also didn't hear a lot of complaints and I am surprised that A.J.Smith wanted to leave after the fourth day which meant that we had only just arrived into Honfleur. I am wondering if the weather was what really made him want to leave as it was ghastly. Using a loud voiced male as an excuse for becoming deaf is hardly playing the game!! :mad: Jennie To all prospective Scenic customers- CAN AN ALL CAPS NEGATIVE REVIEW CAUSE A READER TO BECOME HEARING IMPAIRED? [emoji856] Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
MikeyB Posted October 19, 2017 #10 Share Posted October 19, 2017 I'm sorry, what was the question? Reading this review about Scenic, I thought about all the negative Viking reviews. Let's not give Viking a pass! Now, on my last Viking cruise the weather was sunny all week. I immediately took my complaints to the hotel director. He comforted me by telling me about all the crappy weather that Scenic was having. I felt better. Link to comment Share on other sites More sharing options...
CPT Trips Posted October 19, 2017 #11 Share Posted October 19, 2017 To all prospective Scenic customers- CAN AN ALL CAPS NEGATIVE REVIEW CAUSE A READER TO BECOME HEARING IMPAIRED? [emoji856] Sent from my iPad using Forums My eyes hurt, now I can't enjoy Thursday Night Football :eek: Link to comment Share on other sites More sharing options...
lindi Posted October 22, 2017 #12 Share Posted October 22, 2017 Seriously?????? Link to comment Share on other sites More sharing options...
cormike1 Posted October 23, 2017 #13 Share Posted October 23, 2017 OMG I just read the review and really find it hard to believe that he has enjoyed any other river cruise. Link to comment Share on other sites More sharing options...
6rugrats Posted October 24, 2017 #14 Share Posted October 24, 2017 Wow. Legal intervention because a passenger was too loud? Link to comment Share on other sites More sharing options...
dsrdsrdsr Posted October 24, 2017 #15 Share Posted October 24, 2017 I like the idea that he went to complain about a fellow passenger talking in a loud voice, and was upset they didn't offer medical assistance for it! Link to comment Share on other sites More sharing options...
kkp Posted October 25, 2017 #16 Share Posted October 25, 2017 What! You will have to speak up as I cannot hear you (or write in capitals). Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Floridiana Posted October 25, 2017 #17 Share Posted October 25, 2017 Would love to respond to the Scenic comments however its almost 3 weeks since we left the ship and 2 weeks since we wrote to scenic who were to contact us ASAP and we are still waiting. Perhaps its time for legal intervention to get them to address the injury and other issues we encountered. New Scenic, Not Happy at all. :mad::mad::mad::mad::mad: Scenic wrote a response to your review. Did you see it? There is a link to it in this thread. Link to comment Share on other sites More sharing options...
philw1776 Posted October 25, 2017 #18 Share Posted October 25, 2017 Review with more details is here: https://www.cruisecritic.co.uk/memberreviews/memberreview.cfm?EntryID=592570 EPIC! A must read! I do have to agree that a consistently LOUD guest can be annoying, but causing medical impairment is a first. Link to comment Share on other sites More sharing options...
polabear Posted October 26, 2017 #19 Share Posted October 26, 2017 Out of curiosity, I googled how loud the human voice can get, in decibels: https://www.reference.com/science/decibel-range-normal-human-speaking-voice-aeafbe7b53044159# An individual who talks very loudly would have a decibel range of around 82 dB, while someone who shouts would reach levels of around 88 dB. A decibel is also known as the ability of the human ear to note changes in sound intensity. The decibel unit is measured in powers of 10 for manageability, and a subtle difference of just 1 dB is enough for the human ear to make a distinction. Then, according to the NIH, it takes prolonged exposure to a sound of over 85 decibels to cause the type of hearing injury he describes: https://www.nidcd.nih.gov/health/noise-induced-hearing-loss Sound is measured in units called decibels. Sounds of less than 75 decibels, even after long exposure, are unlikely to cause hearing loss. However, long or repeated exposure to sounds at or above 85 decibels can cause hearing loss. The louder the sound, the shorter the amount of time it takes for NIHL to happen.Here are the average decibel ratings of some familiar sounds: The humming of a refrigerator45 decibels Normal conversation60 decibels Noise from heavy city traffic85 decibels Motorcyles95 decibels An MP3 player at maximum volume105 decibels Sirens120 decibels Firecrackers and firearms150 decibels So unless the man was literally shouting for long periods of time, it seems extremely unlikely to have caused any sort of hearing injury. At least according to Dr. Google Link to comment Share on other sites More sharing options...
nancyevans Posted October 26, 2017 #20 Share Posted October 26, 2017 Would it make a difference if he wore hearing aides? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Mark_T Posted October 26, 2017 #21 Share Posted October 26, 2017 Would it make a difference if he wore hearing aides? If he did then he would also have the option to mitigate the problem by turning them down or off ... Link to comment Share on other sites More sharing options...
Aussie Gal Posted October 26, 2017 #22 Share Posted October 26, 2017 I am sure we had dinner with the poster of the review a couple of times and he is a youngish man in his late 40's and he certainly didn't wear any hearing aids. Jennie Link to comment Share on other sites More sharing options...
KathyK13 Posted October 27, 2017 #23 Share Posted October 27, 2017 I am sure we had dinner with the poster of the review a couple of times and he is a youngish man in his late 40's and he certainly didn't wear any hearing aids. Jennie He seemed to be very unhappy many aspects of the cruise. Did he complain about the food when you had dinner with him? Link to comment Share on other sites More sharing options...
Aussie Gal Posted October 27, 2017 #24 Share Posted October 27, 2017 When we had dinner with them and their Canadian friends, we did notice that they received a slightly different meal from us but there weren't any complaints at all. In fact he seemed very happy and was enjoying the wines and beer. In the end we did have more to do with their friends from Canada who were a lovely couple. Jennie Link to comment Share on other sites More sharing options...
HokiePoq Posted October 28, 2017 #25 Share Posted October 28, 2017 Would love to respond to the Scenic comments however its almost 3 weeks since we left the ship and 2 weeks since we wrote to scenic who were to contact us ASAP and we are still waiting. Perhaps its time for legal intervention to get them to address the injury and other issues we encountered. New Scenic, Not Happy at all. :mad::mad::mad::mad::mad: Sorry you had a bad cruise. It almost sounds like the loud person was bullying you and your group....unless the person also had a hearing problem and spoke loudly to hear himself speak. Link to comment Share on other sites More sharing options...
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