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Current Concierges continued


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Hi, Ricardo got back on board sometime in Dec, so he should be there in Apr!!!

I know that he has problems with his emails (didn't write to me when the ship was in dry doc)

But, I will find out, one way or another!!!

 

 

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Awesome! He was there in August, but he wasn't sure when he'd take his vacation, wasn't sure if he'd sail out of Galveston, and wasn't sure if they'd ask him to train new CL staff on Quantum when she debuts. Plus, that was a long time ago. I'm so glad to hear he'll probably be there :). Thanks!

 

 

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We are boarding Navigator in 2 hours. Ricardo Mock is the Concierge. :)

 

 

Awesome awesome awesome! Thank you! If you think of it, please let him know Megan and Jason are thinking of him. He really is such a caring and thoughtful CL.

 

 

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Dexter Fraser (my son) will be back on Allure March 9. Will be in the Diamond Lounge until May 18 (9 weeks) and then back to the CL after that.

 

 

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WOW that is great news We love Dexter we have cruised with him 4 times and he is very Nice. Best DL host in our books. Is he really your son?

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WOW that is great news We love Dexter we have cruised with him 4 times and he is very Nice. Best DL host in our books. Is he really your son?

 

 

No, not biologically. Our last names are both Fraser. He will be back in March. I got beautiful pics of his twin newborn boys last week!

 

 

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GR Grandeur-(Concierge)-Ruth Romo Ortiz? as of 12/14/13

-(Diamond)Francis Calimag ?as of 12/14/13

/QUOTE]

 

 

 

Ruth Romo Ortiz is still CL concierge as of Feb 28, 2014.

 

Francis Calimag on vacation starting Feb 28. His replacement will be "George" from another ship (he was not yet onboard as of this sailing). Could possibly be "Jorge" Guterrez from Freedom, who is coming back from vacation?

 

Francis will return on Apr 12 as CL Concierge and Ruth will move to DL concierge.

 

Looks like Francis and Ruth continue to rotate in the two positions.

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If I recall correctly Rahul was going on vacation in March and Bertie will be covering the CL. I don't know who will be in DL. Hoping it will be Jorge Gutierez? He replaced Bertie while he was on vacation in December and did a fantastic job.

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If I recall correctly Rahul was going on vacation in March and Bertie will be covering the CL. I don't know who will be in DL. Hoping it will be Jorge Gutierez? He replaced Bertie while he was on vacation in December and did a fantastic job.

 

Rahul could not go home. We were on March 2nd cruise also. The plan was for Bertie to go to the CL from the DL for March 9th cruise. The person coming on to let Rahul go home had a family emergency and did not come. Rahul got the bad news just 2 days ago.

 

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Rahul could not go home. We were on March 2nd cruise also. The plan was for Bertie to go to the CL from the DL for March 9th cruise. The person coming on to let Rahul go home had a family emergency and did not come. Rahul got the bad news just 2 days ago.

 

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Do you know when Rahul will be able to go home and when he will be back? I feel so bad for him as he was looking forward to seeing his family.
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Does anyone know if Raj will be the concierge on Indy for April 26th? Rumors have it he is off this cruise?? If so, how do you go about getting an email for him? I have heard of people being able to email their concierge before the cruise to ask questions and so forth.

 

 

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Does anyone know if Raj will be the concierge on Indy for April 26th? Rumors have it he is off this cruise?? If so, how do you go about getting an email for him? I have heard of people being able to email their concierge before the cruise to ask questions and so forth.

 

 

The address for emailing any concierge is in this post at the bottom.

 

AD Adventure -(Concierge)Sucel Anderson

AL Allure -(Concierge)-Fernando Ugalde Nadal and Rahim Fraoui

Dexter on vacation as of 01/19/14

-(Diamond)"Ana" Anayansy Jimenez till 03/09/14

BR Brilliance -(Concierge)Willie Salaya til the end of May

-(Diamond)Anis Tebbeb (01/09/14-05/14/14)

EN Enchantment -(Concierge)Reyno Varkevisser till end of March

-(Diamond)Carlington Berry till mid Feb '14

EX Explorer- (Concierge)Denzil Fernandes

FR Freedom -(Concierge)-Rahul Barua till 03/09/14

Jorge Gutierrez on vacation

-(Diamond)- Bertrand Almeida

GR Grandeur-(Concierge)-Ruth Romo Ortiz? as of 12/14/13

-(Diamond)Francis Calimag ?as of 12/14/13

ID Independence -(Concierge)Raj Bhugwath as of 11/23/13

-(Diamond)Columella Arandia as of 09/21/13

Nizar Laatiri will be joining the Independence on February 15, 2014.

JW Jewel -(Concierge) Diego Tripaldi

Catalina Barroson on vacation

LG Legend -(Concierge)Luca Iorio

-(Diamond)Andrew Finegold till 02/03/14

LB Liberty- (Concierge)-Carlos Ortiz till Feb 2014

-(Diamond )Oana Papa

MJ Majesty - none

MA Mariner -(Concierge & Diamond)-Marine Wang

NV Navigator – (Concierge)Ricardo Mock

-(Diamond)Nadja Durdevic as Feb 2014

OA Oasis -(Concierge)Israel Sanchez(as of 11/02/13) and Charmaine Fernandes

-(Diamond)Carolina Cullbera until 5-31-14

Allan Fajardo on vacation

RD Radiance -(Concierge)Juan Diego Miranda-Allen till 05/08/14

-(Diamond)HaJeong Shim"JJ" till 01/19/14 (returns end of March/beg.of April)-Gazetty returning Feb. 3

RH Rhapsody -(Concierge)Amit Chattopadhyay (vacation will be 02/11/14-05/03/14)

Karen Hernandez on vacation till 02/11/14

-(Diamond)Alex Oprisan till 05/03/14

SR Serenade - (Concierge)Mario Adonis Reyes till April 2014

-(Diamond) Alan del Fiero

SP Splendour–(Concierge)Fernando Cataldo till 01/26/14

-(Diamond)Gisleni Araujo

VI Vision - (Concierge) Betsy Medrano(will be on vacation 03/01/14-04/19/14)

-(Diamond)-Efren Aquirre till 01/11/14

Gustavo Butcher on vacation

VY Voyager -(Concierge)Dionne Jolly

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com

 

**For the Rhapsody RH_SuitesConcierge@rccl.com

**For the Grandeur GR_SuitesConcierge@rccl.com

 

**On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com or OA_Concierge02@rccl.com

 

On ships with Diamond lounge concierge,add the word Diamond in front of Concierge

i.e FR_DiamondConcierge@rccl.com

Edited by Merion_Mom
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update for Serenade

 

AD Adventure -(Concierge)Sucel Anderson

AL Allure -(Concierge)-Fernando Ugalde Nadal and Rahim Fraoui

Dexter on vacation as of 01/19/14

-(Diamond)"Ana" Anayansy Jimenez till 03/09/14

BR Brilliance -(Concierge)Willie Salaya til the end of May

-(Diamond)Anis Tebbeb (01/09/14-05/14/14)

EN Enchantment -(Concierge)Reyno Varkevisser till end of March

-(Diamond)Carlington Berry till mid Feb '14

EX Explorer- (Concierge)Denzil Fernandes

FR Freedom -(Concierge)-Rahul Barua till 03/09/14

Jorge Gutierrez on vacation

-(Diamond)- Bertrand Almeida

GR Grandeur-(Concierge)-Ruth Romo Ortiz? as of 12/14/13

-(Diamond)Francis Calimag ?as of 12/14/13

ID Independence -(Concierge)Raj Bhugwath as of 11/23/13

-(Diamond)Columella Arandia as of 09/21/13

Nizar Laatiri will be joining the Independence on February 15, 2014.

JW Jewel -(Concierge) Diego Tripaldi

Catalina Barroson on vacation

LG Legend -(Concierge)Luca Iorio

-(Diamond)Andrew Finegold till 02/03/14

LB Liberty- (Concierge)-Carlos Ortiz till Feb 2014

-(Diamond )Oana Papa

MJ Majesty - none

MA Mariner -(Concierge & Diamond)-Marine Wang

NV Navigator – (Concierge)Ricardo Mock

-(Diamond)Nadja Durdevic as Feb 2014

OA Oasis -(Concierge)Israel Sanchez(as of 11/02/13) and Charmaine Fernandes

-(Diamond)Carolina Cullbera until 5-31-14

Allan Fajardo on vacation

RD Radiance -(Concierge)Juan Diego Miranda-Allen till 05/08/14

-(Diamond)HaJeong Shim"JJ" till 01/19/14 (returns end of March/beg.of April)-Gazetty returning Feb. 3

RH Rhapsody -(Concierge)Amit Chattopadhyay (vacation will be 02/11/14-05/03/14)

Karen Hernandez on vacation till 02/11/14

-(Diamond)Alex Oprisan till 05/03/14

SR Serenade - (Concierge)Mario Adonis Reyes till 4-19-14 (Rami Tabassi April 19 through end of May)

-(Diamond) Rami Tabassi (Alan del Fiero on vacation, returning to Diamond lounge 4-19-14)

SP Splendour–(Concierge)Fernando Cataldo till 01/26/14

-(Diamond)Gisleni Araujo

VI Vision - (Concierge) Betsy Medrano(will be on vacation 03/01/14-04/19/14)

-(Diamond)-Efren Aquirre till 01/11/14

Gustavo Butcher on vacation

VY Voyager -(Concierge)Dionne Jolly

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com

 

**For the Rhapsody RH_SuitesConcierge@rccl.com

**For the Grandeur GR_SuitesConcierge@rccl.com

 

**On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com or OA_Concierge02@rccl.com

 

On ships with Diamond lounge concierge,add the word Diamond in front of Concierge

i.e FR_DiamondConcierge@rccl.com

Edited by wolfcathorse
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