Rare boards Posted November 23, 2019 #1 Share Posted November 23, 2019 We thank Holland American for the way they looked after us on our recently health problem. We had to leave the ship in New Caledonia. Hal arranged for a hotel and transportation for my wife to travel back and forth to the hospital. They assisted us in arranging flights home, after we had to cancel our hotel in Sydney and our flights home to Canada. The hospital in Noumea was very good and took care of me very well. We are very thankful for their assistance. Our faith was greatly helpful in keeping us calm and sure that all would work out and it did. Borden & Monique 13 Link to comment Share on other sites More sharing options...
Cruising-along Posted November 23, 2019 #2 Share Posted November 23, 2019 Borden I'm so sorry to hear about your illness but happy to hear how well HAL took care of you and Monique. I do hope you're doing well now. 🙂 1 Link to comment Share on other sites More sharing options...
Rare kazu Posted November 23, 2019 #3 Share Posted November 23, 2019 I am so sorry to hear of your medical emergency but so glad you had the much deserving help from HAL. It’s nice to have that kind of help when bad things happen. 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted November 23, 2019 #4 Share Posted November 23, 2019 I am sorry your wife was ill but I am glad HAL could ease your burden. I hope you are both now well 1 Link to comment Share on other sites More sharing options...
RuthC Posted November 23, 2019 #5 Share Posted November 23, 2019 Thank you for finding the time and energy to come here to praise HAL for their assistance. Glad they were there for you at a troubling time. And so happy you are doing better. 1 Link to comment Share on other sites More sharing options...
sail7seas Posted November 23, 2019 #6 Share Posted November 23, 2019 How very kind of you to share this most helpufl informtion with us.Ofc course, , we are sorry to hear of illness serious enough to require leaving the ship Wishing all here, healthy, safe travels. Stay Well 1 Link to comment Share on other sites More sharing options...
Rare boards Posted November 23, 2019 Author #7 Share Posted November 23, 2019 Thank you for your very kind words. 1 Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted November 24, 2019 #8 Share Posted November 24, 2019 Oh dear. I am very sorry to hear of your illness and I wish you continued recovery to full health. It is nice to hear HAL was able to assist in your time of need. Did you have their travel insurance? 1 Link to comment Share on other sites More sharing options...
jimbri Posted November 24, 2019 #9 Share Posted November 24, 2019 Sorry to hear of your illness and hope you continue to improve. Good to know HAL was able to help you. 1 Link to comment Share on other sites More sharing options...
Petronillus Posted November 24, 2019 #10 Share Posted November 24, 2019 It reminds me of the lesson that you don't know how good your insurance company or coverage is until you have a claim. It is great reassurance to know that HAL came through in your time of need. Here's hoping for a swift and complete recovery -- and a boatload of blessings! 1 Link to comment Share on other sites More sharing options...
Rare puppycanducruise Posted November 24, 2019 #11 Share Posted November 24, 2019 Thank you for letting us know how HAL helped you. Wishing you a swift recovery. I hope you are able to cruise again soon. 1 1 Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted November 24, 2019 #12 Share Posted November 24, 2019 Thank you Borden for taking the time to tell us how HAL took care of your wife with hotel and transportation arrangements during your hospital stay. And how they helped in arranging new flights home and cancelling your other hotel stay. Hope you are feeling better. 1 Link to comment Share on other sites More sharing options...
ger_77 Posted November 24, 2019 #13 Share Posted November 24, 2019 HAL personnel certainly do it right when it comes to helping folks with medical disembarkation. Hopefully a full recovery is in order for you, with more cruising in your future. Smooth Sailing! 🙂🙂🙂 1 Link to comment Share on other sites More sharing options...
Floridiana Posted November 24, 2019 #14 Share Posted November 24, 2019 I am sorry to hear about your illness but glad that HAL helped you arrange everything. I am also glad to hear that the hospital was good. On our cruise, a passenger had to disembark in Noumea and I hoped he would be able to get first rate care in their hospital. I hope you are fine again and ready for your next cruise. 1 Link to comment Share on other sites More sharing options...
Iris5383 Posted November 25, 2019 #15 Share Posted November 25, 2019 It sounds like you were on the same cruise I was, the Noordam repositioning from Vancouver to Sydney that began Oct. 13. It's so nice to hear the rest of the story and that you got such great care from HAL and the doctors in Noumea. All the best to you and your wife! Link to comment Share on other sites More sharing options...
HokiePoq Posted November 26, 2019 #16 Share Posted November 26, 2019 On 11/23/2019 at 3:01 PM, boards said: We thank Holland American for the way they looked after us on our recently health problem. We had to leave the ship in New Caledonia. Hal arranged for a hotel and transportation for my wife to travel back and forth to the hospital. They assisted us in arranging flights home, after we had to cancel our hotel in Sydney and our flights home to Canada. The hospital in Noumea was very good and took care of me very well. We are very thankful for their assistance. Our faith was greatly helpful in keeping us calm and sure that all would work out and it did. Borden & Monique Thank you so much for sharing your experience. This is very good to know. Link to comment Share on other sites More sharing options...
Rare boards Posted November 27, 2019 Author #17 Share Posted November 27, 2019 Today we received a beautiful planter from Holland America wishing us well. Thank you very much Holland America for thoughtfulness. 2 Link to comment Share on other sites More sharing options...
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