Harmony Diamond Lounge

[Vibe]

Where is the diamond lounge on the Harmony of the Seas? The Royal Caribbean deck plans shows it on deck 4 where the comedy club was on the Oasis and Allure. I heard from someone that it was located near the main dining room.  

[Ourusualbeach]

1 minute ago, Vibe said:

Where is the diamond lounge on the Harmony of the Seas? The Royal Caribbean deck plans shows it on deck 4 where the comedy club was on the Oasis and Allure. I heard from someone that it was located near the main dining room.  

The deck plan is correct 

[ZiggaZagga17]

7 hours ago, Vibe said:

Where is the diamond lounge on the Harmony of the Seas? The Royal Caribbean deck plans shows it on deck 4 where the comedy club was on the Oasis and Allure. I heard from someone that it was located near the main dining room.  

Yep the plans are correct and they also use the Comedy Club as an over spill if the numbers are high!

[Milwaukee Eight]

Diamond Club is indeed on deck 4 same as the newly Amplified Oasis. On Oasis, the old Diamond Lounge are now cabins. Harmony has Wonderland where the Diamond Lounge was on Oasis. 
 

I would guess Allure will also move the DL down to deck 4 as well during Amplification next summer. 

[Snit13]

Just returned from Harmony yesterday and was TOLD that if you were Diamond and in a Suite you were not allowed to use Diamond Lounge.  DL is on deck 4 beside Jazz.  I went in one morning and asked for a bottle of water and was denied even though I am Diamond.  I was told to go back to 17 to Suite Lounge.

[John&LaLa]

1 hour ago, Snit13 said:

Just returned from Harmony yesterday and was TOLD that if you were Diamond and in a Suite you were not allowed to use Diamond Lounge.  DL is on deck 4 beside Jazz.  I went in one morning and asked for a bottle of water and was denied even though I am Diamond.  I was told to go back to 17 to Suite Lounge.

 

That's odd, the Concierge was very happy to have us visit in August.

 

However, i would not expect to get water bottles in the morning in a DL

Edited November 25, 2019 by John&LaLa

[Scotty G]

4 hours ago, ZiggaZagga17 said:

Yep the plans are correct and they also use the Comedy Club as an over spill if the numbers are high!

 

Jazz on 4 is used when attendance is high!

[ZiggaZagga17]

5 minutes ago, Scotty G said:

 

Jazz on 4 is used when attendance is high!

Last August they used the CC directly opposite - there was a load of travel agents etc onboard for various conferences who were constantly using Jazz (we met 2 very good friends in the D lounge who were part of this group) so maybe that's why they used the CC and not Jazz - I simply assumed that as there was someone 'guarding' the door to the DL as well as the swipe pad etc they always used the CC!

 

Every day's a school day! 

[Scotty G]

16 minutes ago, John&LaLa said:

 

That's odd, the Concierge was very happy to have us visit in August.

 

However, i would not expect to get water bottles in the morning in a DL

We were using the Diamond Club this month with the new Concierge Gavin. He is one of the most hospitable hosts we have experienced. During the week we saw several Pinnacle members using the lounge so don't know if they were also Suite guests. 

Perhaps this was a decision by the Hotel Director to alleviate overflow in the Diamond Club. Using the Jazz on 4 barely satisfied the demand on our cruise. 

Agree about the water request. The only water available prior to Happy Hour is in a pitcher.

[island lady]

5 hours ago, Snit13 said:

Just returned from Harmony yesterday and was TOLD that if you were Diamond and in a Suite you were not allowed to use Diamond Lounge.  DL is on deck 4 beside Jazz.  I went in one morning and asked for a bottle of water and was denied even though I am Diamond.  I was told to go back to 17 to Suite Lounge.

 

Whaaaatt???  That's wierd...Diamonds not allowed in the Diamond lounge?  😮  Does not sound right at all.  But I am with John and Ian, I would not expect to get bottled water in the morning in the lounge.  

Edited November 25, 2019 by island lady

[molly361]

5 hours ago, Snit13 said:

Just returned from Harmony yesterday and was TOLD that if you were Diamond and in a Suite you were not allowed to use Diamond Lounge.  DL is on deck 4 beside Jazz.  I went in one morning and asked for a bottle of water and was denied even though I am Diamond.  I was told to go back to 17 to Suite Lounge.

Maybe they sent you there since you were looking for bottled water.  As far as I know that is only available in the DL during the nightly cocktail hour

[island lady]

7 minutes ago, molly361 said:

Maybe they sent you there since you were looking for bottled water.  As far as I know that is only available in the DL during the nightly cocktail hour

 

Totally agree.   SL on Oasis class ships have beer, wine, soda, and water bottles available from around 11 am to 11 pm.  IMHO also...that is probably what staff in DL meant by sending OP up there.  I have asked for and received a couple of water bottles in the SL during earlier hours...and always leave a tip for them.    

[cruisegirl1]

Diamond lounge and concierge lounge is not set up to provide free bottled beverages  during the day. 
m

[John&LaLa]

1 hour ago, island lady said:

 

Totally agree.   SL on Oasis class ships have beer, wine, soda, and water bottles available from around 11 am to 11 pm.  IMHO also...that is probably what staff in DL meant by sending OP up there.  I have asked for and received a couple of water bottles in the SL during earlier hours...and always leave a tip for them.    

 

You can get water bottles from CK staff in the morning 😉

[island lady]

9 minutes ago, John&LaLa said:

 

You can get water bottles from CK staff in the morning 😉

 

Ahh...good to know...thanks!  I usually just get a couple when we come into SL for post shore excursion around 3 pm, have a beer and wine, ask for a couple of bottles of water every once in awhile...then head to cabin for clean up.  

[Merion_Mom]

I completely agree with the others that @Snit13 was sent to the CL only because of the bottled water request.

[Snit13]

8 hours ago, Scotty G said:

 

Agree about the water request. The only water available prior to Happy Hour is in a pitcher.

When one is thirsty a glass from a pitcher will do just fine.

[Snit13]

2 hours ago, island lady said:

 

Ahh...good to know...thanks!  I usually just get a couple when we come into SL for post shore excursion around 3 pm, have a beer and wine, ask for a couple of bottles of water every once in awhile...then head to cabin for clean up.  

Was able to get water morning, noon, night in Suite Lounge.  I simply forgot to take a bottle with me and I was on deck 4 and most likely due to medication was parched and needed a drink.

[Snit13]

2 hours ago, Merion_Mom said:

I completely agree with the others that @Snit13 was sent to the CL only because of the bottled water request.

Others who attempted to visit Diamond Lounge were turned away according to their story.  One even said there was someone in addition to concierge turning Diamond members away if they had Suite cards.  

[Merion_Mom]

13 minutes ago, Snit13 said:

Others who attempted to visit Diamond Lounge were turned away according to their story.  One even said there was someone in addition to concierge turning Diamond members away if they had Suite cards.  

 

And were all of those people Diamond, Diamond Plus or Pinnacle?

[Ashland]

12 minutes ago, Snit13 said:

Others who attempted to visit Diamond Lounge were turned away according to their story.  One even said there was someone in addition to concierge turning Diamond members away if they had Suite cards.  

WHAAAAT...are you talking about???? Diamonds being turned away from the DL regardless of the cabin category they have ???

[John&LaLa]

6 hours ago, cruisegirl1 said:

Diamond lounge and concierge lounge is not set up to provide free bottled beverages  during the day. 
m

 

Neither are most SL's

[poncho1973]

My wife was getting a coffee in the DL this past weekend on Mariner and I asked the guy stocking if he could just snag me a Coke (I don't drink coffee, but was kinda in the mood for caffeine) even thought I *knew* it wasn't the time for it. 

 

If you don't ask, you never receive.  We were the only ones in there besides him and he still politely turned me down.  Which was fine!  I knew it wasn't time, but I asked.  I was polite.  He was polite.  No drink.  I can't complain about that.

[island lady]

19 hours ago, Merion_Mom said:

I completely agree with the others that @Snit13 was sent to the CL only because of the bottled water request.

 

I am guessing Snit was sent to the SL, no CL on Harmony.  

[island lady]

14 hours ago, John&LaLa said:

 

Neither are most SL's

 

I have asked for and received a couple of bottles of water just before we left the bar in SL on Oasis around 3pm.  We were there for a beer and wine after port tour.  Is it different on Harmony?  And I always tip for those bottles.