Shareholders Benefit posting faster

[Musky Ike]

Glad to see this improvement. I finally got ours for our next cruise after two submissions and two follow-up chats. Odd thing is that it still does not show in the payments section of the personalizer like our other sailings but rather in the onboard reservations section, simply listed as "onboard credit". They said that they had do enter it manually for some reason so maybe that is why.

Edited September 3, 2022 by Musky Ike

[MissP22]

54 minutes ago, Sryat said:

I sent my Shareholder in on Friday morning and it was posted to my booking in 2 hours. 

 

 

For what sailing date?

[Jadn13]

Maybe since the early sailings after the Pandemic they are more vigilant. 
January it was used for tips and casino as well as May. I’m sure a tightening is coming if it hasn't already. 

[wallyj]

1 hour ago, Jadn13 said:

Maybe since the early sailings after the Pandemic they are more vigilant. 
January it was used for tips and casino as well as May. I’m sure a tightening is coming if it hasn't already. 

On one of the other threads regarding shareholders, someone posted they were on the Discovery recently and said they were not able to use shareholders OBC towards gratuities or Casino, seems strange as if this were true, I would think we would see a lot more posts regarding Princess is now enforcing the policy as written.

 

I was able to use up mine through the Casino in August.

 

I have friends currently on the Caribbean Princess, so will report back with an update.

[MissP22]

52 minutes ago, wallyj said:

On one of the other threads regarding shareholders, someone posted they were on the Discovery recently and said they were not able to use shareholders OBC towards gratuities or Casino, seems strange as if this were true, I would think we would see a lot more posts regarding Princess is now enforcing the policy as written.

 

I was able to use up mine through the Casino in August.

 

I have friends currently on the Caribbean Princess, so will report back with an update.

Please do. 

I also read the same report and didn't think it was accurate. 

[stamford57]

How many shares do you need to have for this benefit? Is it £100 worth or 100 shares? Many thanks 

[antsp]

8 minutes ago, stamford57 said:

How many shares do you need to have for this benefit? Is it £100 worth or 100 shares? Many thanks 100 shares, the value is irrelevant. 

 

[antsp]

Just now, antsp said:

 

100 shares, the value is irrelevant 

[beg3yrs]

18 hours ago, partybarbie said:

A form is not required.  They just need the following, or something similar. 

 

Dear Shareholder Benefit Personnel, 

 

Please apply my Carnival Shareholder Benefit to the following booking: XXXXXX,  (ship's name) Princess, departing on xx/xx/xxxx. The reservation is under (Shareholder Name).  My e-mail is xxxx.  My mobile phone is xxx-xxx-xxxx.

 

I have attached my current brokerage statement as proof of ownership.

 

Sincerely,

 

(Your Name)

 

I have successfully used a similar format to this. People should note that you can also request credit for multiple bookings with a single email. Separate emails are not required. Just provide all the information for each booking and make it clear it's for multiple bookings.

[mph045]

I sent in my requested for $250 OBC for 14 day cruise and recived it less than 2 hours on my folio

[wallyj]

2 hours ago, MissP22 said:

Please do. 

I also read the same report and didn't think it was accurate. 

Just heard from friends currently on the Caribbean Princess, they report no problem of charges in the Casino and daily Gratuities reducing OBC from Shareholders, so the person who posted on the other thread saying it was not allowed on Discovery has more to tell, as maybe they went to guest services to ask? Could it be on Discovery only? 

 

I will be on Discovery in October and find out for myself, will be on Majestic Princess later this month.

[wallyj]

On 8/26/2022 at 9:52 PM, Ptroxx said:

No they can’t.   Didn’t 3 weeks ago on discovery.  I tried 

@Ptroxx, would you please explain, elaborate as my friends are currently on the Caribbean Princess and say there is no issue with the daily gratuities and charging in the Casino restricted from being deducted from their OBC which is from shareholders.

 

Yes, we can read, and those terms and conditions have been there for years, but Princess has ignored this. I do know on NCL , if you charge your room account in the Casino it will NOT credit against OBC, as it is NCL policy that most OBC cannot be used for the daily gratuities or in the a casino.

 

You do not have to do anything, as in all my previous sailings, charges to your folio/account are subtracting from ANY OBC, which they use non refundable OBC first.

 

What do you mean when you say you tried? Did you charge your account in the Casino and it did not post against your OBC you had? We’re the daily tips being charged not reducing your OBC? If you had pre paid tips then obviously there would be no charges?

 

Please explain your situation, as you are the only one so far to report this!

[MustangGT]

We have already sent in the request for a cruise in 2024 and it was added to our OBC in less than 24 hours even though the reply email said it could take 21 days.

FYI - if you refare, you will need to resubmit as it seems to drop off.  Our PVP was able to fix that glitch for our 2023 B2B.

[pkamison]

Where do you email or fax it to ? 

[caribill]

10 minutes ago, pkamison said:

Where do you email or fax it to ? 

E-mail   sbpcl@princesscruises.com      

FAX  661 753 0180

[pkamison]

thank you

[MissP22]

15 hours ago, wallyj said:

Just heard from friends currently on the Caribbean Princess, they report no problem of charges in the Casino and daily Gratuities reducing OBC from Shareholders, so the person who posted on the other thread saying it was not allowed on Discovery has more to tell, as maybe they went to guest services to ask? Could it be on Discovery only? 

 

I will be on Discovery in October and find out for myself, will be on Majestic Princess later this month.

I'm beginning to think the person on the Discovery was only misinformed and didn't actually try to use the OBC for his casino account.

 

On a side note, for a future trip we've received OBC that's specifically shown to be used for tours only which I know isn't completely true. We'll be using it for the casino as well as other OBC.

[edgeman61]

I emailed my information on August 6th for a September 26th sailing, still waiting????????

[edgeman61]

6 minutes ago, edgeman61 said:

I emailed my information on August 6th for a September 26th sailing, still waiting????????

My apologies to Princess, it has shown up in my account, they just never told me about it being applied.

[Sryat]

23 hours ago, MissP22 said:

For what sailing date?

11/7/22 TA

[MissP22]

On 9/4/2022 at 9:42 AM, Sryat said:

11/7/22 TA

Thanks.

I just re-applied for our Feb 2023 cruise on 9/3 and it was approved in just 3 days. For some reason it was rejected on our first request. 

[Sryat]

Unless things have changed, my understanding it could not be any earlier than 90 days before sailing so congratulations 

[MTNest93]

38 minutes ago, Sryat said:

Unless things have changed, my understanding it could not be any earlier than 90 days before sailing so congratulations 

My cruise is scheduled for July 2023 and my shareholder OBC was posted last month ~ 11 months prior to sailing.

[MissP22]

41 minutes ago, Sryat said:

Unless things have changed, my understanding it could not be any earlier than 90 days before sailing so congratulations 

I don't know exactly when things changed but you can now apply way in advance of the actual sailing. Even before the final payment date. 

[Sryat]

good to know