Anybody get upgrade at pier ?

#1
Florida
8,843 Posts
Joined Aug 2004
I am just curious, has anybody gone to the pier and checked in and found they were upgraded? If this happened to you, how did you get your luggage if you had luggage tags to go to another cabin?
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#3
Texas
1,374 Posts
Joined Oct 2008
Originally posted by Cruisegirl6
I am just curious, has anybody gone to the pier and checked in and found they were upgraded? If this happened to you, how did you get your luggage if you had luggage tags to go to another cabin?
Yes. They find it for you. Just takes a. Little longer getting it. I put change of clothes in carryon
#4
Canada
114 Posts
Joined Jan 2014
Seriously, upgraded on Royal Caribbean???? Never in a million years, at least for me. We have been sailing with them a good 20 years and have never ever been upgraded even from an inside bottom cabin to a higher level. Now Princess, we have been upgraded several times even at when buying a Guarantee inside cabin a week before sailing, moving us right on up to balcony. Maybe people do get upgraded but no one in my fellow group of cruising buddies have yet to experience an upgrade from Royal Caribbean (complimentary that is)
#5
new jersey
62 Posts
Joined Jul 2010
Upgraded at the pier in Stockholm from oceanview to balcony. Jokingly commented to agent that I hoped my luggage got upgraded too. He said of course. Our cabin steward tracked our luggage left in other room.Have been upgraded 3 other times but only once at the pier.

Alan
#6
Central Illinois
121,368 Posts
Joined Apr 2008
Originally posted by Cruisegirl6
I am just curious, has anybody gone to the pier and checked in and found they were upgraded? If this happened to you, how did you get your luggage if you had luggage tags to go to another cabin?
I've seen the luggage found both ways, guest finds it themselves outside the original stateroom, or the stateroom attendant handles it.
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RCCL: Adventure, Allure, Brilliance, Enchantment, Explorer, Freedom, Independence, Jewel, Legend, Liberty, Majesty, Mariner, Monarch, Navigator, Oasis, Radiance, Rhapsody, Serenade, Sovereign, Vision, Voyager
#7
Green Bay, WI
4,575 Posts
Joined Jul 2002
Upgraded at the pier last year on the Serenade. Booked a balcony and check in seemed to be taking for ever. Agent was pounding on her computer, walked off with my passport, etc. I was beginning to worry - wondering what the problem was - she returned and apologized. I was upgraded to a junior suite! Really surprised me as I was traveling solo. Don't know why - diamond plus, and it's only happened once before.

Luggage was delayed. Steward was very helpful and found it at guest services. My original cabin new occupants had taken it there.
#8
Ottawa, Ontario
22 Posts
Joined Aug 2017
We got upgraded at check in on our 1st cruise on Enchantment back in 1999. Went from OV to balcony. Granted, it was our honeymoon, so maybe that had something to do with it? Don’t recall getting upgraded since though on RCI or DCL.
#9
Clarkksville TN
325 Posts
Joined Mar 2007
I was upgraded 2 years ago on the Oasis. I had booked an inside and had seen a price drop got switched to an ocean view on the same deck that was great. Still on the same floor as the rest of the family. Got to the pier have all my paper work they go to get my room cards come back and look they are not mine. They go back and find the right ones and tell me we were moved I am pissed. I want to know where to they get out a map it is a balcony GREAT now where is my luggage??? It would get to the right cabin ok. I got over being pissed really fast. The bottle of wine from my travel agent wasin the room and the luggage found me. We also ended up 2 floors under the family but we could see them from our balcony. Was hoping it would have happened again last month on the Oasis but no luck still a great cruise
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#10
California
829 Posts
Joined Feb 2010
It wasn’t at the pier, but just found out on Thursday we were upgraded from a D1 to a JS. Still not sure I believe it. Guess it does happen.
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#12
FL(Bradenton)&VA(Ashburn)
944 Posts
Joined Apr 2009
We have had upgrades, but never at the pier. One of our upgrades was during a back to back cruise. The Concierge told us we were going to be upgraded 3 days before the start of the second cruise. It was an upgrade from a Jr. Suite to a Owners Suite on the Radiance. What a surprise.
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#13
MI/AZ Seasonal
1,201 Posts
Joined Jul 2000
Once my luggage was tracked down by room attendant, once I grabbed it at my original cabin and once I found my Father In Law's bag by Guest Services...
#14
Virginia
1,032 Posts
Joined Dec 2010
We were upgraded at the pier on our last Grandeur cruise (over Labor Day). Checked in thinking we were in an ocean view only to discover that we had been upgraded to a Jr Suite at some point. That was a very sweet 2 category upgrade and it was wonderful. Between the stateroom attendant and GS we got our luggage with a very reasonable short delay.

This cruise was a casino comp so we were doubly surprised at the upgrade. It’s the first time we’ve ever had a pier upgrade. We had an upgrade once before (Oasis from Boardwalk balcony to ocean view balcony) but we knew about that one beforehand.
#15
1,799 Posts
Joined May 2012
About 5 yrs ago for the majesty, I had a jr suite, the agent had an issue with my reservation and it was because I was upgraded to a real suite but I didn’t know until the check in


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#16
Florida
8,843 Posts
Joined Aug 2004
Wow nice, thanks, good to know everybody did get their luggage with no major problems.
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Harmony of the Seas, May 2017
NCL Getaway, May 2016
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Regal Princess, September 2014
Allure of the Seas, 5-11/2014
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Freedom of the Seas, October 2012
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#17
Virginia
2,267 Posts
Joined Dec 2001
Until our upcoming cruise, we have never been upgraded. Recent sailings there haven't even been cabins to PAY to upgrade to. This sailing must not have been selling as well as usual and they moved us from an inside to an OV.
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#19
384 Posts
Joined Dec 2005
In 16 years of cruising and with 7 different cruise lines, we've never gotten an upgrade at the pier.

Upgrades offered the weeks leading up to the cruise - sometimes. But never at the pier.
#20
Columbus, OH USA
28,608 Posts
Joined Oct 2005
Originally posted by Cruisegirl6
I am just curious, has anybody gone to the pier and checked in and found they were upgraded? If this happened to you, how did you get your luggage if you had luggage tags to go to another cabin?

This happened to me once in 16 or so cruises, back in April of 2015 on Freedom. While happy about the upgrade, it costs us a lot of time with luggage and other things in our reservation that was tied to our old room number. We had to keep calling about our luggage, had to beg for the Coke Freestyle cups that were delivered to the wrong room, never got our Meet and Mingle invitation, and they moved it up 30 minutes. Went to Chops and they didn't have our name as well as our Cabana at Labadee. It all worked out, but I spent a lot more time than normal at the Guest services that cruise.
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