Cruise inside cabin but eat in the Haven?

[CruiseJB]

1 hour ago, mrsbear60 said:

OK so flame away if you must!  But these guys have treated me VERY KINDLY.  I had a question on Haven accessibility (on their last cruise even though I knew before hand they were not in the Haven) and no one on this forum (no even you Bird Travels) responded to my question. They took time away from THEIR vacation to find the answer to my question about my Haven access (which will happen in May).  I so appreciate their kindness.

So to those who feel they are more righteousness, good for you.  These are good people that don't deserve your pseudo outrage!

I was not flaming.  I have watched many of their tips and subscribed to their channel.  I  did watch this video in its entirety and then went to their channel and watched more complaint type videos and I personally prefer more objective views when there is an issue thus I unsubscribed.  I found the language used unnecessary and offensive.

[bbnjcruiser]

6 minutes ago, mrsbear60 said:

Mother hen? I have never met these gentleman.  Seriously, if you are going to label me, please find something more appropriate.  Thanks!

 

Not you. The gentleman in the video is a mother hen. 

[bbnjcruiser]

If the moderators watch this thread I would encourage them to delete it - distributing an hourlong video tarring and feathering a specific cruise line employee by name  is really over the top.

Edited December 10, 2018 by bbnjcruiser
spelling correction

[SeaShark]

2 hours ago, mrsbear60 said:

OK so flame away if you must!  But these guys have treated me VERY KINDLY.  I had a question on Haven accessibility (on their last cruise even though I knew before hand they were not in the Haven) and no one on this forum (no even you Bird Travels) responded to my question. They took time away from THEIR vacation to find the answer to my question about my Haven access (which will happen in May).  I so appreciate their kindness.

So to those who feel they are more righteousness, good for you.  These are good people that don't deserve your pseudo outrage!

 

Questions on accessibility, Haven and non-Haven, should always be addressed through NCL's access desk. Always.

 

Once you properly register your needs, the Access Desk personnel, who are specifically trained for this, will be able to assist and inform in all accessibility matters.

 

Internet forums and YouTube amateurs should never be relied upon for accurate accessibility information. 

[CincyJen]

5 minutes ago, bbnjcruiser said:

If the moderators watch this thread I would encourage them to delete it - distributing an hourlong video tarring and feathering a specific cruise line employee by name  is really over the top.

 

The video is already relatively infamous and oft-viewed.; it's almost five months old at this point.  I think we can handle it. The discussion is interesting. 

[bbnjcruiser]

1 minute ago, CincyJen said:

 

The video is already relatively infamous and oft-viewed.; it's almost five months old at this point.  I think we can handle it. The discussion is interesting. 

 

Suggesting its removal is in sympathy for the employee. 

[erdoran]

I watched the first minute out of curiousity but i’m not digging through an hour just to see what happens.  Let me get this straight - this guy has an inside cabin and is upset because he’s not allowed to eat in the Haven restaurant?  What makes him think he can use services he hasn’t paid for???  Haven people pay.a lot more $$ to stay there - their choice - and part of that experience is an uncrowded Haven restaurant.  Inside cabin pax have NOT paid to eat there.

 

What was the reason this guy thought Haven dining was included with his non-haven cabin?

Edited December 10, 2018 by erdoran

[CincyJen]

4 minutes ago, bbnjcruiser said:

 

Suggesting its removal is in sympathy for the employee. 

 

Right.  But again, this is the second thread now about this rather infamous video.   The crew member in question is already well aware of its existence.  I'd rather keep the thread open so that we can stick up for him, honestly.  

Edited December 10, 2018 by CincyJen

[bbnjcruiser]

8 minutes ago, erdoran said:

I watched the first minute out of ccuriousity but i’m not digging through an hour just to see what happens.  Let me get this straight - this guy has an inside cabin and is upset because he’s not allowed to eat in the Haven restaurant?  What makes him think he can use services he hasn’t paid for???  Haven people pay.a lot more $$ to stay there - their choice - and part of that experience is an uncrowned Haven restaurant.  Inside cabin pax have NOT paid to eat there.

 

What was the reason this guy thought Haven dining was included with his non-haven cabin?

 

In short:

 

1. Social media influencer convinces cruise line to give him press / VIP treatment by finding a receptive media partner in their office.
2. Employee in the Haven does not recognize this situation and does not respond appropriately to special circumstance.
3. Social media influencer feels entitled and does not brush it off lightly.
4. Social media influencer decides to make an issue of it then proceeds to engage as many others as possible and make an activity of calling this employee out for his entire cruise through a number of escalating situations.
5. Social media influencer informs hotel staff, writes cruise line leadership, decides this is not enough.
6. Social media influencer creates an hourlong tarring and feathering video of this employee by name - including naming and providing photos of all the other cruise staff involved.
7. Social media influencer uses his channel to distribute said video.

Edited December 10, 2018 by bbnjcruiser
format correction

[maja651]

This is ridiculous! How entitled can these 2 idiots get? Seriously! 

 

First, Adrian is by far the absolute best concierge we have ever had the pleasuring of knowing.  He was such a pleasure and definitely our favorite concierge.

 

My opinion, Adrian was doing his job. I’m sorry, but if you didn’t pay to be in a Haven suite, it is up to the concierge to determine if he wants to give you Haven restaurant privileges. I know they sometimes do offer the restaurant privilege depending on how crowded the suites are during a particular week, but there is never a guarantee, it is ALWAYS up to the concierge.

 

[erdoran]

19 minutes ago, bbnjcruiser said:

 

In short:

 

1. Social media influencer convinces cruise line to give him press / VIP treatment by finding a receptive media partner in their office.
2. Employee in the Haven does not recognize this situation and does not respond appropriately to special circumstance.
3. Social media influencer feels entitled and does not brush it off lightly.
4. Social media influencer decides to make an issue of it then proceeds to engage as many others as possible and make an activity of calling this employee out for his entire cruise through a number of escalating situations.
5. Social media influencer informs hotel staff, writes cruise line leadership, decides this is not enough.
6. Social media influencer creates an hourlong tarring and feathering video of this employee by name - including naming and providing photos of all the other cruise staff involved.
7. Social media influencer uses his channel to distribute said video.

Thanks for the explanation.  I made it through 10 mins - it begs the question, if he had a contact at HQ, why not let it go initially, go to his cabin and CALL his contact and ask her to sort things out for him?

 

I’d love to pay inside prices and have full use of Haven amenities.  Who wouldn’t?  ain’t happening!

[CincyJen]

50 minutes ago, bbnjcruiser said:

 

In short:

 

1. Social media influencer convinces cruise line to give him press / VIP treatment by finding a receptive media partner in their office.

 

Perfect explanation!  Although I'd say you're flattering him to call him a "social media influencer" when he only has 6,000 subs. JimZim, as an example of a legit cruise industry social media influencer, has almost a quarter-million subs. Morgan of Very Unofficial has 32,000 subs. 

Edited December 10, 2018 by CincyJen

[Outerdog]

I'm more upset about the term "social media influencer" than anything else.

 

 

[DZcreature]

2 hours ago, erdoran said:

I watched the first minute out of curiousity but i’m not digging through an hour just to see what happens.  Let me get this straight - this guy has an inside cabin and is upset because he’s not allowed to eat in the Haven restaurant?  What makes him think he can use services he hasn’t paid for???  Haven people pay.a lot more $$ to stay there - their choice - and part of that experience is an uncrowded Haven restaurant.  Inside cabin pax have NOT paid to eat there.

 

What was the reason this guy thought Haven dining was included with his non-haven cabin?

They we're told ahead of time they would get one Haven dinner. I don't believe that they requested it. I think they were more upset with the way they were told to leave. I think NCL erred in giving too many people access which probably upset people who payed extra for Haven suites.

[bonvoyagie]

I have know people who hosted the M&G and received VIP status - they had a letter in their cabin stating they were VIPs, their card keys were coded to allow them access to the VIP restaurant -in this case Modernero. I am not sure if they had access to the Haven deck or not - we were in a lower level suite and did not. For years now the access to the Haven has been up to the concierge.

 

If they had legitimate access through company channels it would have been know aboard ship.- their card keys coded etc. To me it is obvious that these guys did not have the credentials they claimed and that the concierge was totally within his rights to oust them from the Haven.

[Sara_smile]

7 hours ago, bbnjcruiser said:

 

In short:

 

1. Social media influencer convinces cruise line to give him press / VIP treatment by finding a receptive media partner in their office.
2. Employee in the Haven does not recognize this situation and does not respond appropriately to special circumstance.
3. Social media influencer feels entitled and does not brush it off lightly.
4. Social media influencer decides to make an issue of it then proceeds to engage as many others as possible and make an activity of calling this employee out for his entire cruise through a number of escalating situations.
5. Social media influencer informs hotel staff, writes cruise line leadership, decides this is not enough.
6. Social media influencer creates an hourlong tarring and feathering video of this employee by name - including naming and providing photos of all the other cruise staff involved.
7. Social media influencer uses his channel to distribute said video.

You are not correct.  They had no special passes to enter the Haven.  As someone else pointed out, the inaugural Alaskan Bliss cruise was packed with NCL VIP's, etc.  They assumed because they had a prior VIP treatment it was going to happen again as if they are that special.  That is a huge clarifier that needs pointed out.  Adrian was shooing Haven guests to Margaritaville because there was no room.  Why would non-Haven guests with no prior authorization be allowed in dine in the Haven.

[Sara_smile]

6 hours ago, Outerdog said:

I'm more upset about the term "social media influencer" than anything else.

 

 

Yes, its laughable.

We all have a youtube channel so I guess we are all social media influencers.  Imagine Jim Zimmerlin pulling a stunt like this.  He has a quarter of a million subscribers and would never stoop so low.  These guys get a few hundred to thousand views on their channel......hardly a media influencer.  But to label yourself as such to shake cruise lines down is wrong and this should be exposed.

[Julma]

Shameful.  The Haven should be for people who have purchased (at great cost) Haven rooms, period.  Making an exception to the rule is a slippery slope.

[Markanddonna]

I never met Adrian, but I already like him a lot. Some people obviously have a lot of time on their hands.

[louthebowler]

We are never likely to cruise in a suite. Inside, outside or balcony for us, which is fine. If we haven’t paid for a suite , we certainly wouldn’t expect to have any perks that went with it.

We also fly economy and wouldn’t expect to be allowed the perks from business class( oh , I would so love it though!!)

I might add that ‘perks’ is probably the wrong term as those suites have cost a lot of money so anything given has been well and truly paid for.

 

[Casino Comp Chick]

On 12/9/2018 at 7:36 PM, mrsbear60 said:

OK some 20 years ago I had a Cruise Critic account.  I could not stand the self righteousness of the opinions expressed, and deleted it.  Over the years I have sailed with NCL, Celebrity, RCCL and Carnival, so I am not a newbie.  I am entitled to my opinions as they are to theirs.  I just hope that you all who will criticize  have viewed BOTH their videos on the subject IN THE ENTIRETY.  I can appreciate your comments if you have done so, if not, well you are as entitled as I am to an opinion.  

I sat through both videos one day and it was laughable because he obviously didn’t watch his 1st video in a while because he outed himself and all the lies he told in video one the second video. After sitting through that garbage I actually hoped that NCL would cancel their Bliss booking and add them to the “Do not sail” list.

 

Blogging doesnt make you part of the media and it’s an insult to real journalists to call yourself as such. The guy is a disgraceful & I told him so on his YouTube page but that was deleted along with every other post that wasn’t brown-nosed.

Edited December 13, 2018 by Casino Comp Chick

[GUEST71919]

On 12/9/2018 at 12:20 PM, Two Wheels Only said:

This topic came up when the video was first posted. People tried (and mostly succeeded in) having a civil discussion on the topic but the entire thread was deleted.

 

I suspect that this thread will eventually get deleted, too.

I attempted a very softball civil convo on YouTube at the time it was posted - went no where. And this video was only the first shot, the following video “blogs” took on this concierge again, people of other races (mocking wigs and mannerisms included), the elderly (filmed and shown across the world), ... extremely difficult to find the a shred of appeal here. But if one is not able to view themselves in any realistic manner, nothing will change that. But I hope any forum would allow reasonable criticism; it is a far different issue, as I see it, to criticize individuals who are putting themselves front and center, claiming to be experts in an area, and profiting from it than if the same were being done to a private citizen. 

 

@CincyJen yep! Plus, Jim Zimmerman has that smooth, sexy voice 😉

 

Happy Sailing 🧜🏼‍♀️

Edited December 13, 2018 by 2Beeze

[FranknBeans]

Really!  24 minutes in and I had enough of the long drawn out DRAMA. 

[graphicguy]

Saw this video (actually skimmed it as it was self serving garbage) when it first came out.  Tried to ask a couple of questions on their video at their site.  Given my questions weren’t in concert with their total bashing of Adrian, they were quickly removed.

 

Anyway, I’ve had Adrian as my concierge for a couple of different cruises.  ALL of NCL’s concierge’s are top notch.  Adrian sits atop that list.  If you don’t want to watch the entire video (why would you?), I’ll sum it up.  Adrian kept these guys from busting into the Haven because they did not book the Haven.  That’s one of his jobs.  They decided the throw a hissy fit in these videos because they weren’t granted Haven access, which they weren’t entitled to.

 

The person who did the video isn’t media (as much as he wants to claim he is).  He doesn’t have a big following.  As others pointed out, Jim Zim has a media following.  Look at his VLogs and look at this one.  Pretty clear who is really a media influencer and who isn’t

 

NCL and NCL’s passengers don’t need these types of narcissistic and precocious cruisers.  I would hope NCL would sniff these types out and focus on those of us who get what we pay for.

 

BTW....I’ve sailed in the Yacht Club on MSC.  And, as nice as that experience is (and it is very nice), Haven still sets the standard.

[cathi007]

Ridiculous video!!! If they want special treatment they have to pay for it!!!! I watched for about 5 mins, 5 mins I will never get back. They are a bunch of losers!!!!