AARP shopping cart disabled?

[kaybeebee]

Trying to purchase AARP Carnival gift cards for 3 days now and site says shopping cart disabled. Anyone else have this experience, and if so, can you call to purchase?

[BarbieGee]

28 minutes ago, kaybeebee said:

Trying to purchase AARP Carnival gift cards for 3 days now and site says shopping cart disabled. Anyone else have this experience, and if so, can you call to purchase?

I found the same issue. Cannot 'check out', just reroutes me to 'log in' screen. I'll try making a call...

[BarbieGee]

NOTICE: Cart checkout is currently unavailable and purchases have been temporarily disabled.

We are working to remedy the issue & apologize for the inconvenience.

[BarbieGee]

No help via the phone. We must then wait. Check back periodically.

[ThaNectar]

Same thing all week.. they just told me to check back in a couple of hours.

(They been saying that all week)

[luv2trvlnow]

The cart check out being disabled is just the lastest in a string of problems on the AARP Rewards website.  Two or three years ago a new company took over the program and there has been nothing but website problems .  Everytime they try to solve a problem they only make it worse.  They don't solve the problem, just add more problems. 

 

People have been complaining there about not receiving the Carnival gift cards for months.  It takes time and patience to finally get them.  People have been told they haven't purchased them even though the money has been charged to their credit cards or deducted from their checking accounts.  I just don't think it is worth the discount there anymore.  They just can't seem to solve their many IT problems.

[kaybeebee]

I bought them last year with no plrblems, just printed the e card and used . Hopefully they will get it sorted.

[cruizinisthebest]

Been happening alot lately. I had this issue two weeks ago, then it eventually worked. The cart has been disabled all week again. People have been asking on the community help page, but AARP has no answers. 

[bjkTX]

I just bought $2500 worth of e-gift cards from AARP (not for Carnival) a few days ago and got them immediately.  Since they have a monthly limit if I go back and try and buy more this month nothing works.

[Thenagers]

On 9/23/2022 at 1:12 PM, cruizinisthebest said:

Been happening alot lately. I had this issue two weeks ago, then it eventually worked. The cart has been disabled all week again. People have been asking on the community help page, but AARP has no answers. 

Just tried again this AM and when I try to checkout it makes me log in again?  Can not get to the screen to pay.  Glad I do not need to pay for anything for a while?  I guess I will just keep checking back?  I will need to get some to pay off the cruise and buy the drink package.

[bobbismith]

Is there another vendor to buy them from? I sail in a week and need wifi and water.

TIA, Bobbi

[Sue Goodreds]

3 hours ago, bobbismith said:

Is there another vendor to buy them from? I sail in a week and need wifi and water.

TIA, Bobbi

Allstate Rewards also sells Carnival gift cards with a 10% discount.  You do not have to have Allstate insurance but you do need to download their Drivewise app.

[Jelly_Toast]

I've had problems with AARP too.  It has been at least a month now but no matter what form of payment I tried to use it wouldn't go through.  Calls to customer service were useless as I was told my issue would have to be escalated. I had waited until the last minute to decide to use gift cards and didn't have time so I purchased as many as I could from Allstate but wasn't able to cover the entire trip because they do have a limit on the number you can get at once.

 

Lesson learned, don't wait until the last minute to buy gift cards and don't count on AARP. When trying to find an answer to my issue I found more than one forum where people were complaining of the exact same problem I had that had gone back for quite a while and there was nobody who had resolved the issue for them.

[lele100]

Says you have to be an AARP member to purchase the Carnival Cards

[ngrund]

2 hours ago, lele100 said:

Says you have to be an AARP member to purchase the Carnival Cards

the cards are for AARP members only, but the website is having issues with making any purchases (shopping cart disabled)

[avenger71]

I just tried and it keeps bringing me back to the login page, too.

[nycruise1]

JUST WORKED FOR ME!  Like many of you I have been trying for days, even this morning.  But I have been making a habit of checking and it went through and I even got the confirmation emails for my orders.  Good because I have a couple final payments coming due and want to put a deposit down on another cruise.

[Drazil65]

Worked for me as well just now, although the $500 card was sold out the $100 cards were still available.  

Edited September 28, 2022 by Drazil65

[ngrund]

I'm still getting the cart is disabled message-

 

But at least I have some time before my final payment due date

[pcvtmom]

I got excited, because I've been trying for the last two weeks.  The message still says checkout is unavailable.  Sigh...

[crystalspin]

It came on at 11:30 Eastern but went off quite quickly. (I missed it.) All of the $500 cruiseline cards are no longer available (Carnival, RCI, X, Princess, HAL), and I don't expect them to come back. I used the Chat function last week, and "Michele" said they were analysing usage data, that it wasn't a web or tech problem. 

[BlerkOne]

On 9/26/2022 at 2:41 PM, avenger71 said:

I just tried and it keeps bringing me back to the login page, too.

At least it doesn't do that now. But still won't let me purchase.

[pcvtmom]

AARP asked me to fill out a survey on my last visit to the page. I had my say about the current situation, not that it'll do much good.  We can all hope.

[ButterflyGirly]

I am still not able to checkout.

[ngrund]

1 hour ago, crystalspin said:

It came on at 11:30 Eastern but went off quite quickly. (I missed it.) All of the $500 cruiseline cards are no longer available (Carnival, RCI, X, Princess, HAL), and I don't expect them to come back. I used the Chat function last week, and "Michele" said they were analysing usage data, that it wasn't a web or tech problem. 

This happened a couple of years ago-only $100's no $500s.

 

I just hope they don't decrease the purchase limit per month