Premier Pass cancellation - $50 obc consolation - nice!

[Merion_Mom]

I didn't want this to get lost in the multiple pages of the other thread.

[h20skibum]

Yes, I got the same email.  Too bad they won’t honor it like they did the $18 drink package. 
 

I don’t think it was a “glitch”. People were involved in doing that. 

[Merion_Mom]

17 minutes ago, h20skibum said:

Yes, I got the same email.  Too bad they won’t honor it like they did the $18 drink package. 
 

I don’t think it was a “glitch”. People were involved in doing that. 

 

Be grateful for the $50.  People make mistakes.

[Tee & Chilli]

Is the obc per stateroom or per person?

[not-enough-cruising]

3 minutes ago, Tee & Chilli said:

Is the obc per stateroom or per person?

per package ordered.

 

If you ordered 1 package you get one $50 OBC

[sandebeach]

Waiting for my email. I will gladly take OBC but since I used OBC to purchase, I will probably just get my original OBC back. 

[nelblu]

Got mine at 5:12 PM.  Doesn't say, but it was designed for someone or something and would have loved to ascertain for whom.

 

My gut feeling is that it's going to be regurgitated with a different name and charged at a realistic price tag.

[smokeybandit]

And thus ends the great cruise planner mistake of 2023.

[not-enough-cruising]

Just now, smokeybandit said:

And thus ends the great cruise planner mistake of 2023.

It was entertaining while it lasted

[GJustice]

I bought one package and now have $100.00 of OBC available to spend in the cruise planner 😃

[h20skibum]

4 minutes ago, GJustice said:

I bought one package and now have $100.00 of OBC available to spend in the cruise planner 😃

You must have my $50.  Mine hasn’t shown up. 

[klfrodo]

Will that $50 OBC cover the internet pkg that some may have cancelled and now have to repurchase at a higher price?

[UNCFanatik]

27 minutes ago, not-enough-cruising said:

It was entertaining while it lasted

Next thread will be how RC raise cruise planner prices so your $50 OBC will equate to about $10

[Sigyn]

It's showing up as $100 OBC for one package. Another glitch? 

 

 

[JuliaSugarbaker]

1 hour ago, not-enough-cruising said:

per package ordered.

 

If you ordered 1 package you get one $50 OBC

I received $50 per person, I bought two and now I have $200 onboard credit.

[nelblu]

5 minutes ago, JuliaSugarbaker said:

I received $50 per person, I bought two and now I have $200 onboard credit.

Are they giving $50 for the guest--if so, WOW!

[cruiselvr04]

Mine show for 2.  Very nice outcome.  
 

I will have to look at this on Celebrity.

[taglovestocruise]

58 minutes ago, smokeybandit said:

And thus ends the great cruise planner mistake of 2023.

It's only March, 

[SNemeth]

I got the same email for the Atlantis glitch that was $65/person a few weeks ago.  They are refunding and issuing a $50 credit per person.  

[smokeybandit]

3 minutes ago, taglovestocruise said:

It's only March, 

And thus ends the great cruise planner mistake of Q1 2023.

[chines03]

46 minutes ago, GJustice said:

I bought one package and now have $100.00 of OBC available to spend in the cruise planner 😃

same- bought i package and received $100.

[Ryder101]

1 hour ago, smokeybandit said:

And thus ends the great cruise planner mistake of 2023.

The year is still young. There will be more.

[cahaz]

After some time on the phone with Royal I was able to get my internet back at Black Friday price. The customer service person I talked to at first wasn’t aware of the mistake, then he went and talked to someone, apologized and gave me the lower price. Happy with the outcome even though it took some doing.

[LisaLisa87]

I also purchased one package and got $100 OBC. Do you think they’ll send another email apologizing for the second glitch and take the extra $50 away?! What would they offer for our trouble this time? 🤣

 

ETA: I just spent mine. 😁
 

Edited March 13, 2023 by LisaLisa87

[lovetocruise/diamond]

I purchased 3 packages, all 3 still showing under my purchase history and no OBC thus far. Guess it will take time to figure it out