Royal Caribbean COVID policy for treatment of COVID positive passengers

[cruiserjane]

 

Hi

 

There is plenty of information on Royal Caribbean's "Healthy Sail Center" webpage, regarding vaccination and testing requirements to check in.

 

However, I am interested to hear of the COVID policy should a COVID negative passenger on check in, return a positive COVID result on the cruise. If two people are in the same cabin and one is positive and the other negative, what would happen?  I have recently heard of a case of a passenger with a positive COVID result who apparently was removed from their cabin and transferred to a cabin below deck without any windows and confined there.  I am unsure if they were travelling with someone else.

 

Unfortunately it seems very difficult (in Australia at least) to contact Royal Caribbean once you have paid for a booking.  I am still awaiting a reply from an email I sent 3 weeks ago regarding a different issue.

 

Any information to confirm the policy would be much appreciated.  

 

 

 

 

 

[reallyitsmema]

If one person in a cabin tests positive, they will be required to quarantine.  Whether it is in their own cabin or a different cabin depends on the ship and availability of other cabins.  Positive passengers were being moved to oceanview cabins in an area reserved for those with covid but with ships sailing at full capacity, they might let you stay in your cabin.  I know when I tested positive earlier this year, I stayed in our suite and they moved my DH to a balcony cabin but that was a almost six months ago and protocols are pretty fluid.  Australian sailings also have different protocols, like masking, so hard to know what will actually happen if someone was positive.  This is what the cruise line's website currently says.

 

https://www.royalcaribbean.com/faq/questions/sick-onboard-health-services

 

[cruiseboy89130]

Don't test = problem solved!

[taglovestocruise]

1 minute ago, cruiseboy89130 said:

Don't test = problem solved!

Bingo  

[njkruzer]

I heard that on Anthem TA positive passengers stayed in their own cabin,,wore masks, food delivered.  No personal information but just what I heard.

[valantine80]

7 hours ago, cruiserjane said:

 

Hi

 

There is plenty of information on Royal Caribbean's "Healthy Sail Center" webpage, regarding vaccination and testing requirements to check in.

 

However, I am interested to hear of the COVID policy should a COVID negative passenger on check in, return a positive COVID result on the cruise. If two people are in the same cabin and one is positive and the other negative, what would happen?  I have recently heard of a case of a passenger with a positive COVID result who apparently was removed from their cabin and transferred to a cabin below deck without any windows and confined there.  I am unsure if they were travelling with someone else.

 

Unfortunately it seems very difficult (in Australia at least) to contact Royal Caribbean once you have paid for a booking.  I am still awaiting a reply from an email I sent 3 weeks ago regarding a different issue.

 

Any information to confirm the policy would be much appreciated.  

 

 

 

 

 

We were on Quantum of the Seas last week and spoke to a woman in the lift who said her husband had tested positive to Covid. He was moved to a cabin on Deck 3. She stayed in her cabin and was allowed to move around the ship.

[sandebeach]

9 hours ago, cruiserjane said:

 

Hi

 

There is plenty of information on Royal Caribbean's "Healthy Sail Center" webpage, regarding vaccination and testing requirements to check in.

 

However, I am interested to hear of the COVID policy should a COVID negative passenger on check in, return a positive COVID result on the cruise. If two people are in the same cabin and one is positive and the other negative, what would happen?  I have recently heard of a case of a passenger with a positive COVID result who apparently was removed from their cabin and transferred to a cabin below deck without any windows and confined there.  I am unsure if they were travelling with someone else.

 

Unfortunately it seems very difficult (in Australia at least) to contact Royal Caribbean once you have paid for a booking.  I am still awaiting a reply from an email I sent 3 weeks ago regarding a different issue.

 

Any information to confirm the policy would be much appreciated.  

 

 

 

 

 

We did the Quantum TP to Brisbane. Deck 3 became the isolation floor for the 60 or more passengers who became positive during the cruise. The positive person would move to Deck 3 for 5 days and the roommate, who stayed in the original cabin, was tested every day for 5 days. Now things may have changed for current domestic Australian cruises, they will follow the policies that Australia currently has in place. 

[ShazM]

On the Ovation transpacific last month if one person in the room tested positive and the other/s were negative then the positive person was moved to deck 3 to a room with a window. The negative person was allowed to stay in the original room but had to be tested daily. That person was allowed to go and get dinner or any other meal but had to eat it in their room and had to have a mask on when moving around the ship. If both people tested positive they let them stay in their original room to isolate for 5 days but both had to have a negative test before either could leave isolation.

[kernow]

I've just come back from Medical after about 2 hours down there. Very chaotic with lots of people who have also tested positive.DH did the test with the b2b group and is negative.

 

I was examined by the doctor and was given painkillers and decongestants then escorted back to the cabin by someone from housekeeping. I can stay in the original cabin and have to isolate for 7 days. DH is free to come and go as he pleases.

 

No one seems to have any information, they just gave me the letter below. DH has now gone to guest services to see if they will say more but there are very big queues.

 

They don't know yet whether positive b2b will be kicked off tomorrow or not. The doctor told me they will decide later, it depends how many test positive.

 

We don't really know what to do, we're thinking we'd rather get off and book a hotel in Sydney where there is no mandatory isolation and we could go out in a few days time. We don't know what the policy is for a refund of the next cruise (we do have insurance).

[KJL53]

Vision

Quarantine for 5 days then released. No testing, just released. Food delivered to room.

No markings on the door. No hazmat outfits for food delivery. Passengers staid in their own room.

[Cruisegroover]

1 hour ago, ShazM said:

On the Ovation transpacific last month if one person in the room tested positive and the other/s were negative then the positive person was moved to deck 3 to a room with a window. The negative person was allowed to stay in the original room but had to be tested daily. That person was allowed to go and get dinner or any other meal but had to eat it in their room and had to have a mask on when moving around the ship. If both people tested positive they let them stay in their original room to isolate for 5 days but both had to have a negative test before either could leave isolation.

Different rules on different cruises depending on capacity it seems. My friend last week on Ovation was positive and partner negative and both remained in the room. My negative friend was allowed out wearing a mask, could get dinner but had to eat in the room. Certainly a lot of people wearing N95 masks appeared toward the end of the cruise. At the end of the cruise they were escorted off after everyone had left ship as they live locally. Someone I knew who was also positive who had to fly home was escorted off to the airport before anybody else was allowed off.

 

My roomie didn't get it nor any other of my friends. My friend is still testing negative at home now so the virus is certainly random.

 

[Cruisegroover]

Oh no what a decision to have to make (unless the ship makes it for you).

 

While in NSW there is no mandatory isolation here are the NSW Health guidelines 

https://www.nsw.gov.au/covid-19/travel/cruising-rules/cruise-factsheet

https://www.nsw.gov.au/covid-19

 

Good luck with it all. 

[ShazM]

20 hours ago, kernow said:

I've just come back from Medical after about 2 hours down there. Very chaotic with lots of people who have also tested positive.DH did the test with the b2b group and is negative.

 

I was examined by the doctor and was given painkillers and decongestants then escorted back to the cabin by someone from housekeeping. I can stay in the original cabin and have to isolate for 7 days. DH is free to come and go as he pleases.

 

No one seems to have any information, they just gave me the letter below. DH has now gone to guest services to see if they will say more but there are very big queues.

 

They don't know yet whether positive b2b will be kicked off tomorrow or not. The doctor told me they will decide later, it depends how many test positive.

 

We don't really know what to do, we're thinking we'd rather get off and book a hotel in Sydney where there is no mandatory isolation and we could go out in a few days time. We don't know what the policy is for a refund of the next cruise (we do have insurance).

I think they will decide depending on how many test positive that are doing the B2B. If there are a lot then you will probably be put off anyway, they did that I believe with the transpacific B2B people that had come from Vancouver. The reason for the 7 days is because New Zealand requires the 7 days. We had people on the transpacific who had tested negative and been released from isolation after 5 days which was the requirement at the time but because NZ required the 7 days they weren't allowed off the ship until the 7th day had passed.

[cruiserjane]

Thanks everyone for all this information.  Apologies I had not replied (family health issues).  I appreciate everyone's input and time and trouble and hope those who were unwell are feeling fine now with no adverse issues.  Thank you all.

[hazeleyes46]

On 11/20/2022 at 6:57 PM, cruiseboy89130 said:

Don't test = problem solved!

Exactly!!!

[klfrodo]

On 11/20/2022 at 3:57 PM, cruiseboy89130 said:

Don't test = problem solved!

That's about the most ignorant crap I've ever heard!

[S.A.M.J.R.]

25 minutes ago, klfrodo said:

That's about the most ignorant crap I've ever heard!

You must not spend a lot of time on the internet. 

[klfrodo]

45 minutes ago, S.A.M.J.R. said:

You must not spend a lot of time on the internet. 

Or, some people spend too much 🙄

 

I totally respect someone to make their own choices when it comes to their own health. However, I draw the line when someone else's decision can or may affect the health of someone else. Especially when you are confined with 4000 other people and even a small percentage of those may be more susceptible to severe illness or worse.

I wouldn't think that it would be okay if someone on the ship was walking around and were knowingly infected with TB, MRSA, Pertussis, Meningitis, or other highly communicable diseases.

Edited February 10, 2023 by klfrodo

[smokeybandit]

1 hour ago, klfrodo said:

That's about the most ignorant crap I've ever heard!

Only if you test for every transmissible disease and illness before you board a ship, and not just single out covid.

[BND]

I expect we'll see changes soon.  My DH said that his company policy has changed in the last few weeks.  Basically, if you're sick stay home.  No quarantine, testing etc.  Just like any other illness and other companies are also doing this now.  My DIL is an RN and basically that's their deal as in if they have a fever or nausea/vomiting, etc they stay home. Once they are better they can come back to work.   2023 Covid is not 2020's Covid.  In fact, DH were discussing last week how we don't know anyone who has it or has had it in last couple of months.  

[smokeybandit]

8 minutes ago, BND said:

I expect we'll see changes soon.  My DH said that his company policy has changed in the last few weeks.  Basically, if you're sick stay home.  No quarantine, testing etc.  Just like any other illness and other companies are also doing this now.  My DIL is an RN and basically that's their deal as in if they have a fever or nausea/vomiting, etc they stay home. Once they are better they can come back to work.   2023 Covid is not 2020's Covid.  In fact, DH were discussing last week how we don't know anyone who has it or has had it in last couple of months.  

I can't imagine RC extends its covid refund policy once it ends in April. Just not worth the cost and effort anymore.

[klfrodo]

13 minutes ago, BND said:

  In fact, DH were discussing last week how we don't know anyone who has it or has had it in last couple of months.  

Wife just came back from a quick trip to Legoland with the daughter and grandkids. Started feeling bad after she returned. Home test is positive. She is self-isolating. If her condition doesn't improve soon, we will go to the Dr.

Was she exposed on the plane, at Legoland, in the hotel, at a restaurant? All unknowns. The virus is still out there albeit not as deadly as in 2020.

Edited February 10, 2023 by klfrodo

[S.A.M.J.R.]

2 hours ago, klfrodo said:

Wife just came back from a quick trip to Legoland with the daughter and grandkids. Started feeling bad after she returned. Home test is positive. She is self-isolating. If her condition doesn't improve soon, we will go to the Dr.

Was she exposed on the plane, at Legoland, in the hotel, at a restaurant? All unknowns. The virus is still out there albeit not as deadly as in 2020.

Do you think the virus will ever NOT be "out there"?  

[klfrodo]

13 minutes ago, S.A.M.J.R. said:

Do you think the virus will ever NOT be "out there"?  

Nope.

That's why (in my opinion) annual vaccinations will be important just like all the other vaccinations and we are urged to receive. ie. Flu, Tdap, HPV, Shingles, PCV, and others.

[S.A.M.J.R.]

7 minutes ago, klfrodo said:

Nope.

That's why (in my opinion) annual vaccinations will be important just like all the other vaccinations and we are urged to receive. ie. Flu, Tdap, HPV, Shingles, PCV, and others.

Totally agree.  So should cruise lines require tests for all of those also?