No Show for 2nd guest questions

[LovesAllTravel]

Hi all, I'm sailing on a $100 pp casino offer in October. DH is the 2nd guest, he's now unable to go. Based on your experiences, should I: check him in as if he's going so the reservation doesn't get bumped? Or not check him in? Alert them at all that he's a no show until I show up at the port?

 

 

[sassy~one]

Great question, sorry I do not know the answer. I will be following along. I gotta ask was the offer in His name or yours? That might help others, help you. Good luck.

 

[LovesAllTravel]

22 minutes ago, sassy~one said:

Great question, sorry I do not know the answer. I will be following along. I gotta ask was the offer in His name or yours? That might help others, help you. Good luck.

 

The offer was in my name, I'm the first guest on the reservation.

[Haljo1935]

We have handled these situations as No Show - the other person just doesn't show up. If you alert the cruiseline, they will refare it.

[urbanhawk]

1 hour ago, LovesAllTravel said:

The offer was in my name, I'm the first guest on the reservation.

This may not be your type of booking, but in my case, at 2 different times, I booked the casino offer, under my name which I paid for for 2 passengers. (Paid for the cabin for 2 people, as well as the taxes/port fees.). 2 times the 2nd passenger wasn't able to go the cruise. I called my PVP and he canceled the 2nd passenger, and refunded the tax/port fees. There would have been, for example, each passenger, receiving the $100 paid fare, as on onboard credit. Since the 2nd passenger was not going, I received $200 onboard credit, as the cabin was paid for, as if I was paying the single supplement. Many of the casino offers have different promotions, so you need to "read the fine print", to make sure, there wouldn't be any restrictions/penalties....In any event, happy cruising!

🛥

[firefly333]

2 hours ago, LovesAllTravel said:

Hi all, I'm sailing on a $100 pp casino offer in October. DH is the 2nd guest, he's now unable to go. Based on your experiences, should I: check him in as if he's going so the reservation doesn't get bumped? Or not check him in? Alert them at all that he's a no show until I show up at the port?

 

 

I would go ahead and check him in. Just let him be a no show and his fees and taxes and anything else you bought in his name will be refunded.

[Haljo1935]

2 hours ago, firefly333 said:

I would go ahead and check him in. Just let him be a no show and his fees and taxes and anything else you bought in his name will be refunded.

This has been my experience - have done this a couple times since the restart.

[lostsoulcruiser]

As an aside, you may also want to check your travel insurance, if you have.  Some policies may reimburse you for at least the one fare plus.  I had this experience and was reimbursed.

[Haljo1935]

33 minutes ago, lostsoulcruiser said:

As an aside, you may also want to check your travel insurance, if you have.  Some policies may reimburse you for at least the one fare plus.  I had this experience and was reimbursed.

Filing on travel insurance addresses recouping of monies but doesn't address sailing (or not) with out the "no show." The insurance portion would be handled after.

[Schoifmom]

18 hours ago, LovesAllTravel said:

Hi all, I'm sailing on a $100 pp casino offer in October. DH is the 2nd guest, he's now unable to go. Based on your experiences, should I: check him in as if he's going so the reservation doesn't get bumped? Or not check him in? Alert them at all that he's a no show until I show up at the port?

 

 

Don't, I repeat, don't (I can't stress this enough) say to anyone at any time that he is not coming.  If asked, simply state that he's coming later.  I have seen anecdotal evidence that doing so will cause them to cancel him at the port and you would then be subject to a single supplement added to your S&S.  Just keep the information to yourself.

[LovesAllTravel]

1 hour ago, Schoifmom said:

Don't, I repeat, don't (I can't stress this enough) say to anyone at any time that he is not coming.  If asked, simply state that he's coming later.  I have seen anecdotal evidence that doing so will cause them to cancel him at the port and you would then be subject to a single supplement added to your S&S.  Just keep the information to yourself.

Yeah, this is what I've read (and heard) too. Thanks!

[urbanhawk]

2 hours ago, LovesAllTravel said:

Yeah, this is what I've read (and heard) too. Thanks!

Help me understand, why there would be a single supplement added, as the offer was in your name, if your DH canceled? The cabin is already paid for. I could see the supplement being added, if the offer was in his name, and he would not be going, and you would have been his guest. Not trying to give wrong information, but just trying to understand. 

[LovesAllTravel]

On 8/8/2023 at 12:58 PM, urbanhawk said:

Help me understand, why there would be a single supplement added, as the offer was in your name, if your DH canceled? The cabin is already paid for. I could see the supplement being added, if the offer was in his name, and he would not be going, and you would have been his guest. Not trying to give wrong information, but just trying to understand. 

I understand your question about why would a single supplement be added if I've paid for two passengers and only one goes. In theory, I've already paid the single supplement. What I'm most afraid of is if I call and say my husband can't go, they look at the reservation and say the fare code was for double occupancy only and we have to re-fare it to the current single rate. Which would make my $100 pp offer go up substantially. That's what I'm trying to avoid.

[Haljo1935]

5 hours ago, LovesAllTravel said:

I understand your question about why would a single supplement be added if I've paid for two passengers and only one goes. In theory, I've already paid the single supplement. What I'm most afraid of is if I call and say my husband can't go, they look at the reservation and say the fare code was for double occupancy only and we have to re-fare it to the current single rate. Which would make my $100 pp offer go up substantially. That's what I'm trying to avoid.

Exactly  - which is why you would not to say anything and the person simply no shows.

Edited August 10, 2023 by Haljo1935
Typo

[TxShipShape]

A lot of opinions on canceling or not. If you don't cancel and just let him be a no show, you will have to check him in when you do yours.  The cruise manager will not let you complete yours without his.  A while back I did a casino rate where I set the 2nd guest as TBA. Ended up going solo. I had to make up some info for the TBA guest in order for me to compete my check in to get the boarding pass. 

 

As for casino rate codes I have also just booked a solo. I was charged dbl deposit of $200, which I got back as room credit.

 

Regular rate codes could be different, but this has been my experience with casino rate codes.

[Pyxie]

Since you are paying for the entire room anyway, I'm not sure that it really makes a difference. If you were to cancel him (assuming you even can), you'd just pay double the fare which you are already doing plus you'd get port fees back. If you just let him be a no show, then you'll want to check him in as if he's going and you'll get those fees back on board. When it matters is when you have 2 people in a cabin who are paying separately and the 2nd person canceling makes the 1st person's fare go up.

[def0715]

I’ve been told by two reps now in the last few days that if I cancel the 2nd passenger in my cabin there will be a $100 penalty, so rather than getting her full $226 back in port fees/taxes, she’d get $126. I have a $100 casino deal, so if I go alone or with her it’s $200 total for the cruise fare. (If I go alone I have to pay the solo supplement.) A third rep I spoke to said no penalty because I’d be paying an extra $100 solo supplement if I went solo. If we cancel altogether we’re out the $200 nonrefundable deposit I paid. Final payment was is due later this month.

 

To reiterate, two reps were adamant that there is a $100 penalty for canceling the second person. 

Edited August 11, 2023 by def0715

[Haljo1935]

26 minutes ago, def0715 said:

...

To reiterate, two reps were adamant that there is a $100 penalty for canceling the second person. 

Which is why you don't cancel them but have be a No Show. Then those port fees/taxes will be refunded. 

Based on my experience in similar situation.

Edited August 11, 2023 by Haljo1935
Typo

[Sunnyin IA]

The reason there are so many different replies, is because guest book under different fare codes, and cancel at different points. If you would call into Carnival, you could say your husband might not show. You would like to know what the penalty is. Typically this close to sailing you would lose his deposit. It is possible that this fee could be waived since you are remaining on the booking.This is what typically happens.  The Casino dept could tell you all of this easily. No one would cancel any passenger just to find out this answer.

[n6uqqq]

On 8/8/2023 at 10:58 AM, urbanhawk said:

Help me understand, why there would be a single supplement added, as the offer was in your name, if your DH canceled? The cabin is already paid for. I could see the supplement being added, if the offer was in his name, and he would not be going, and you would have been his guest. Not trying to give wrong information, but just trying to understand. 

Here's a hypothetical. The Captain and Tennille book a cruise together for 500 per person or 1000 dollars total for the room. Two weeks before sail date The Captain gets called off for a solo gig. Since this is the 100 percent penalty phase for cancellations, his 500 dollar fare is confiscated as penalty for a partial cancellation of the booking. The 500 dollars just went poof to penalty per the terms of the cruise contract. Poor Tennille has now only paid 500 dollars of the 1000 dollar booking and will be assessed the remaining 500 dollars to make the booking whole again. This is why people say to no show because it is not a cancellation. Weird, but that is how it works.

[Pattonjoseph78]

Ok I'm going through the same thing. I paid everything and my 2nd person may cancel. I talked to a casino representative "hypothetically" if my s.o. missed the sailing I'd get a check refunded in the mail in 6-8 wks for the port fees and taxes and insurance.. my question is if we had the cheers pks also, couldn't that $ just go on my s&s card as obc?? Would make it much easier. Idc to pay the supplement if it's only $200 and it's a full capacity cruise so they can't switch me rms can they?  

Edited September 9, 2023 by Pattonjoseph78

[glrounds]

17 hours ago, Pattonjoseph78 said:

Ok I'm going through the same thing. I paid everything and my 2nd person may cancel. I talked to a casino representative "hypothetically" if my s.o. missed the sailing I'd get a check refunded in the mail in 6-8 wks for the port fees and taxes and insurance.. my question is if we had the cheers pks also, couldn't that $ just go on my s&s card as obc?? Would make it much easier. Idc to pay the supplement if it's only $200 and it's a full capacity cruise so they can't switch me rms can ey?  

Yes, but they get to use your money for 6-8 weeks (very important crap to bean-counters)

[jennas_mum]

18 hours ago, Pattonjoseph78 said:

Ok I'm going through the same thing. I paid everything and my 2nd person may cancel. I talked to a casino representative "hypothetically" if my s.o. missed the sailing I'd get a check refunded in the mail in 6-8 wks for the port fees and taxes and insurance.. my question is if we had the cheers pks also, couldn't that $ just go on my s&s card as obc?? Would make it much easier. Idc to pay the supplement if it's only $200 and it's a full capacity cruise so they can't switch me rms can they?  

We had my daughter be a no show a few months back. We paid via gift card and received a new gift card via my email about a week after we returned home from the cruise. Definitely didn't take 6-8 weeks. 

[schwesterellibelli]

What do you tell the check in people when the 2nd person doesn’t show up ( no show )? Asking for a friend who can just travel with his kids

Thanks

[RD64]

This will be one of those things that the cruise lines start cracking down on as so many seem to be taking advantage of the situation.