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Sailings cancelled


jdg623
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I just got an email from our TA saying our Serenade sailing for tomorrow (Jan8) has been cancelled. Haven't gotten official notification yet, but I was unable to do the health questionnaire this morning. Super bummer 😭

 

 

As a result of the ongoing COVID-related circumstances around the world, and in abundance of caution, we have made the tough decision to pause operations on the following ships:

 

  • Jewel of the Seas sailings from Jan. 9 – Feb. 12, returning on Feb. 20, 2022
  • Serenade of the Seas sailings from Jan. 8 – March 5, resuming service after her dry dock on April 26, 2022
  • Symphony of the Seas sailings from Jan. 8 – Jan. 22, returning on Jan. 29, 2022
  • Vision of the Seas’ return to cruising is postponed until March 7, 2022
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Dear valued Travel Partners,

As partners, we are committed to bringing you the latest news and updates as soon as we receive them.

As a result of the ongoing COVID-related circumstances around the world, and in abundance of caution, Royal Caribbean International is pausing operations for the following ships:
  • Vision of the Seas’ return to cruising is postponed until March 7, 2022
  • Serenade of the Seas sailings from January 8 – March 5, returning after dry dock on April 26, 2022
  • Jewel of the Seas sailings from January 9 – February 12, returning on February 20, 2022
  • Symphony of the Seas sailings from January 8 – January 22, returning on January 29, 2022
We regret having to cancel your clients’ long-awaited vacations and appreciate their loyalty and understanding. Our top priority is always the well-being of our guests, our crew and the communities we visit. Despite stringent health and safety measures, including vaccination and testing requirements for guests and crew, and extensive contingency planning, we have had to move forward with this decision.

Our teams will continue to consider every option and resource to keep cruising safe and enjoyable as the world and the cruise industry continue to adapt.

Guests affected by these cancelations will be notified shortly and presented the below compensation options to consider, provided they did not already cancel under our Cruise with Confidence policy.

**For Serenade & Symphony of the Seas departing January 8, 2022, and Jewel of the Seas departing January 9, 2022:
  • Booked guests will receive a 100% refund of all funds paid, which will be returned to the original form of payment. Additionally, a 100% Future Cruise Credit will be issued in hopes of welcoming your clients onboard with us in the future.
ALL OTHER IMPACTED SAILINGS: 

grid
Thank you for your patience and understanding as we navigate the current environment. Stay healthy and safe!
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